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    The Paw Wash

    3.7 (7 reviews)
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    Lake Forest Animal Hospital - Christmas is coming soon and he will be here for another year thanks to your help! Keep it up!!!!!

    Lake Forest Animal Hospital

    (25 reviews)

    I am so livid!! We just picked up our baby from 4 days of boarding. This was our second time…read moreboarding here but first time this long. Our pups towel that he sleeps with still smells like laundry deterrent (it obviously wasn't given to him), his dry food, wet food and treats were still in the bag we dropped off. We left specific feeding instructions and obviously not followed as he should have nothing left over after 4 days. We even called to check on him yesterday and asked if he was doing well, eating well. We were reassured that he was. We picked him up at 2:30 this afternoon and charged for another full day because "it was after 1PM". We were told we had to pick up by 5:00PM, no mention of extra charge if after 1PM. Zero stars... never again!

    Abandoned in a Critical Time - No Empathy, No Warning, Just Termination…read moreI had been a client at Lake Forest Animal Hospital for years (including when I lived in the area), and I had high hopes for Dr. Angela Holley and the team to help my sweet dog Teddy with his severe, chronic ear infections. Instead, this experience left me shocked, heartbroken, and feeling completely abandoned during one of the most traumatic moments of my pet's life. My feelings and thoughts were valid and are valid. My panic, shock, and emotional pain are completely valid and heartbreaking. Teddy's situation is absolutely devastating: losing complete hearing in one ear, enduring constant pain despite multiple treatments, and now facing major surgery like Total Ear Canal Ablation (TECA) to remove the entire ear canal. After pouring thousands--around $4,000--into his care with no lasting relief, the prospect of another 3-5k bill feels like an impossible blow, especially when I'm already exhausted, burnt out, and emotionally strained. Teddy has suffered from painful, recurrent ear infections for a long time. I drove 3 hours from Raleigh, NC, through heavy traffic and slow-moving trucks, just to keep his appointment here. I called ahead to warn them I was running late due to unavoidable delays. When I arrived, the staff seemed frustrated and treated me like an inconvenience. They refused to clean his ears that day (even though another vet had managed it despite his pain and resistance), insisting I give him prednisone first and do the cleaning myself at home. I was terrified--I'm not a vet, I have no training, I was already overwhelmed and traumatized by his ongoing suffering, and I felt unequipped to handle a complex, painful infection safely. I brought him back a second time; they sedated him, cleaned his ears, and placed the monthly medication (the same one that had failed multiple times before and clogged his ears again). I had explicitly told them it hadn't worked previously, yet it was repeated. I emailed the office calmly expressing my disappointment and concern that Teddy wasn't improving, sent photos of his ear, that the same ineffective treatment was used again, and my worry about no oral antibiotics (as a non-vet, I feared the infection spreading). I have the emails as proof: I was never rude, never put down the vet or staff, never threatened anyone, never yelled, never cursed, and never did anything aggressive. I simply stated facts and apologized if I came across poorly, explaining my stress and fear for my dog. Recently, Teddy was diagnosed elsewhere with complete hearing loss in one ear and needs Total Ear Canal Ablation (TECA) surgery (3-5k cost). Desperate, I called Lake Forest for a surgery estimate--only to be put on long hold and then told Dr. Holley had terminated our client relationship entirely. No prior notice, no phone call, no discussion. Reasons cited: my concerns about care, stating that he was better after the ear cleaning and then changing my opinion that he wasn't getting better, not picking up meds (while I was out of town, dealing with snow, my own health issues, and distance), and implying I was difficult. They dismissed Teddy's pain response during handling as him being "dramatic." This is not how veterinary care should work. When a pet is in constant pain, losing hearing, and facing major surgery, owners need empathy, not abandonment. My concerns came from a place of love, fear, and trauma--not rudeness. I did not know at the time he needed his ear canal removed. I did not know why he wasn't getting better and I was SCARED. To be cut off without warning in the middle of a crisis feels punitive and unprofessional. These are animal healthcare providers; they should understand that pets are family and that owners panic when their loved one is suffering. I'm beyond disappointed and heartbroken. I would not recommend this practice to anyone facing a serious or chronic pet health issue. Seek a vet who communicates, shows compassion, and doesn't drop clients when they advocate for their animal during difficult times. Teddy deserves better. So did I. I am Thankful that my new vet is a lot more compassionate, empathetic, and communicative. His new vet also sent me home with pain meds which Dr. Holley did not and he yelped really loudly when I picked him up. I also told them he needed to go to the bathroom before sedation. They said he needed to be sedated soon for them to be able to do it. When I arrived, they gave me judgmental looks, and Teddy was barking a lot. It's because he was trying to tell them he needed to go to the bathroom. I took him to potty and he pottied a long time. He was taken beforehand but with the prednisone, he needed to have been taken out beforehand.

    Dancing Creek Farm

    Dancing Creek Farm

    (24 reviews)

    Some six months ago, our dog Max, a four-year old Beagle, was a morbidly obese dog and causing…read moreproblems around our apartment complex due to his issues with house training. Despite our different attempts to get him healthy and to properly train him in all the most basic of dog skills, it was quite evident that we needed to reach out to caring professionals who could help all of us. Ultimately, this meant temporarily placing him in a situation which would help us help him return to the healthy little 8-week puppy we loved with all our hearts. My wife and I, and of course, Max, needed a fresh start to get back on the path toward a healthy lifestyle. I researched the issue and found out about a viable solution, Dancing Creek Farm, a long-term boarding and training located outside of Danville, Virginia. So, we made the difficult decision to hand over the responsibilities of Max's health and general well-being to Tamara and Dakota and the rest of the Dancing Creek team to provide Max the means of not only shedding his unhealthy weight, but also to go back to the drawing board to relearn how to follow commands and improve his self-control and discipline. I did the communicating with Dancing Creek throughout Max's stay and saw that Dancing Creek was not just a viable solution, but a godsend for Max. I could see that Tamara and Dakota understood dogs and how to give them the help they needed, whatever that might be. In the four months that Max was at Dancing Creek, the wonderful team of Tamara and Dakota, the owners of Dancing Creek Farm, and their staff, helped Max lose thirty-two pounds and trained him to improve his discipline and self-control. They crafted a diet and exercise plan unique to Max, which surely couldn't have been easy when caring for eighty other dogs. It turned his life around. He's never been happier. We've been back home with Max for a week and see a more confident, better-trained dog who has a new lease on life. This is making a huge difference, not just in Max's life, but in the functioning of our family. We've gotten to know Tamara and Dakota through Max's journey. We really respect their dedication to the animals and the hard work they put into to the health and well-being of the dogs at Dancing Creek. Tamara and Dakota and Team really care about this work. That really matters. In fact, it makes all the difference. Because of our gratitude, we will certainly be keeping track of all the other dogs at Dancing Creek. In addition, we want to thank the Dancing Creek community. They rallied around Max during his journey and supported him and us. We are so appreciative of the love they showed Max. (I can't tell you how much we enjoyed the Facebook, IG videos and photos that chronicled Max's journey.) We are also so excited for Dancing Creek, as they plan to spread their love for dogs with a non-profit for dogs who are of an advanced age. In conclusion, from Tamara and Dakota to the staff who worked so hard, we can never repay what you given Max and our family. It goes without saying that not all aspects of working with dogs is glamorous,as any pet owner knows. The DCF Team has shown that the work they do in this rural southern Virginia community is more to them than work. It's a calling to serve. This calling serves both the dogs and their owners. We thank you and salute you all#Namaste

    I cannot recommend this facility more! There are very few long-term boarding facilities available…read morein the US and im sure even fewer that are as amazing as Dancing Creek Farms. The cabins are not only heated and cooled but incredibly spacious. The grounds are extremely well taken care of and provide ample running space for pups during their outings. And the people who work here are so incredibly caring. I feel thankful every day that we have found this amazing space. My moms dogs have been here since around May of 2025 and they are so loved and taken care of, it helps ease our hearts knowing how well they are being treated at Dancing Creek Farm. If you need a long or short term boarding, this is absolutely the best place to go.

    The Paw Wash - groomer - Updated June 2026

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