I had a very disappointing experience and will not be returning. I've been going to D.V. for…read moreseveral years out of convenience, but my most recent visit completely changed my perspective. My appointment was scheduled for 5:30 PM with Nicole, her last appointment of the day, and I wasn't taken back until 5:50 PM. Once I was in the treatment room, it immediately felt rushed. While discussing my injection plan, I asked for a mirror so I could point out specific areas on my face. Although she briefly handed it to me, she quickly took it back. When I asked if I could keep the mirror in my lap to reference during the appointment, she responded by asking if I was "scared," which felt both dismissive and unprofessional, especially considering I've been treated by her multiple times before. Additionally, she did not use the vein finder, despite knowing that I bruise easily and having the device readily available in the room. As a result, I was left with bruising that lasted for weeks. The overall tone of the appointment shifted at that point. The interaction became uncomfortable, and the provider's body language was noticeably standoffish. At one point, when discussing my brow area, I again needed the mirror to show what I was referring to, and the same pattern occurred...brief access, then taken away. Later, when I was bleeding and asked for the mirror to see where to apply pressure, it felt like an inconvenience rather than a reasonable request. The experience at checkout was equally disappointing. The receptionist only stated the total amount due, with no acknowledgment, courtesy, or even a simple "thank you" or "goodbye." This visit left me feeling rushed, dismissed, and uncomfortable...especially for a service that requires trust, communication, and attention to detail. It was clear to me during the appointment that this would be my last time there. Moving forward, I will be returning to a med spa that prioritizes professionalism, transparency, and patient care. In my experience, higher-quality practices take the time to review products with clients, including showing packaging, expiration dates, and lot numbers, and ensure the patient feels informed and respected throughout the process. I hope the owner takes feedback like this seriously, as experiences like mine can result in the loss of long-time clients.

I went in on a Groupon, 20 units of BOTOX for $159 and found out I was injected with a less…read moreexpensive product Xeomin. I was livid. I told the front desk that I would be back and I want BOTOX at the Groupon price, they agreed. I had gone back got BOTOX and they tried to charge me full price. She called Mgr Katey Callahan, Ms Callahan agreed to the discount. Then Ms. CALLAHAN decides to call me to tell me I shouldn't have received the discount. The woman is a nut. And really has poor customer service skills. Be aware of WHAT THEY ARE INJECTING. ASK TO SEE THE BOTTLE!

Janet was great! I was a bit hesitant going in but she helped me deal with my massive migraines…read morethat I've always had. She makes the whole experience very comfortable and relaxing. Her prices are good and you get a lot for your money. Definitely looking forward to my next appointment with her.

I had my first HydraFacial at Luxury Care Therapies and I'm so happy I chose this place. Joanne was…read moreamazing! She was warm, professional, and made me feel comfortable right away. The space itself is clean, quiet, and perfect for relaxing. Joanne explained every step of the facial as she went, and even gave me helpful tips for maintaining my skin at home. By the time we finished, my skin felt incredibly soft, clean, and hydrated--I could literally see and feel the difference. I will definitely be back, and I highly recommend asking for Joanne if you're looking for quality service and great results!

The most knowledgeable And experienced staff. love my results I would 100% recommend their hands on…read morepersonalized service.

I know this is for reviews that may or may not help others but I must take this opportunity to…read morewrite a note to Rodelyn and hope this helps just the same. Thank you Rodelyn, for your patience for being understanding for your positive energy and welcoming feeling you and your staff provided. Your office is a judgment free zone where I felt safe to share with you my past horrifying story. You were honest and patient in explaining to me so that I understand and feel comfortable moving forward with making my own cosmetic decisions with a lot more ease. I hope and wish you the best at your new office place. Keep being just so awesome :)

Nurse Wei is amazing. My expectations were high since I was switching from a well known…read moredermatologist in the city for Botox. Dr. Wei did my Botox. She listened to what I wanted. I told her I like a subtle look and that is exactly what she gave me. She did not push for more than I asked. Also they use super fine needles so there was no pain. The whole office is immaculate. I really felt taken care of at her office. The receptionist is really nice too and answered many of my questions. Also nurse Wei gave me a free consultation on a different day prior to my appointment which was really helpful. I think she is the Best in Westchester and priced really well. I did a lot of research before deciding to see her so it was just great that I found her and loved my results. Going forward she will be my go to person for Botox. She exceeded my expectations....MIC DROP...

Amazing experience great experience from the front to back! Estefania was so well informed and…read moreeducated me on skincare! Will 100% be back and telling all my friends

Beautiful space with a focused array of services! highly recommended. The staff if also friendly…read moreand accommodating.

This place is incredible ! I completed an online appointment first which was a fast way to speak…read moreabout the desired services . The staff is professional , knowledgeable and friendly .

I came to visit my family and ended up at this lovely spa . Service was impeccable. Sasha is very…read moreprofesional and made me feel so comfortable. The prices are unbeatable!!! The ambiance and cleanliness deserve 10 stars!!

This place is phenomenal!! Look no further, the aesthetic are relaxing and it's so clean and…read morewelcoming. The receptionist is so polite and friendly and helps you understand the services being rendered, they aren't into just taking your money or soliciting services that aren't needed, I was concerned about some services because of being diabetic and the esthetician was so comforting in helping me understand what I needed and didn't need, the products she offered works wonders!! I have gone to Lancome and I use to use their products and no slight to them but I could see the noticeable differences in my skin,I love their skin care MORE then any other you'll be amazed. I'm so excited to share this big treasure of a gem to others, go please, hurry up and go you won't be disappointed, it's good to take care of your skin younger rather than older. Get refreshed before summer and get glowing!! Oh lastly I even got a free consultation and facial. Fancy and they put treats on your pillow and in your bag with your products.

Best Medspa in Fairfield county! Services offered are plentiful and top notch and priced well…read more Rachel is an aesthetic genius and Heather is the best nurse injector EVER!

I have been seeing Dr. Tetenbaum for several years now. She provides great care and is incredibly…read moreflexible when it comes to scheduling. I highly recommend her if you're looking for a doctor!

I really like Dr. Tetanbaum personally and I think she is a good doctor. HOWEVER- the receptionist…read moreis rude, snippy and not friendly!