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    The Emerald Theatre

    4.0 (4 reviews)
    Open 5:00 pm - 10:00 PM

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    4 months ago

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    1 year ago

    Came on a Thursday night and absolutely loved every bit of it. If you've debated going, do it! Great show and will definitely be back again.

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    7 months ago

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    2 years ago

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    IPIC Houston

    IPIC Houston

    3.6(987 reviews)
    5.6 miHighland Village, Galleria/Uptown
    $$

    Customer Feedback - Damage Control, Accountability & New Leadership (Emotionally Expressive…read moreEdition) I have always loved IPIC. For years, it has been my go‑to place when I want to escape into a movie wrapped in comfort, luxury, and atmosphere. There is something special about arriving there -- from the moment you park your car, you feel like you're stepping into an experience rather than simply attending a show. It's a place that usually understands how to make guests feel cared for. But this visit felt different, and not in the way I expected. As soon as we entered the building, I noticed changes -- subtle shifts in the aesthetics downstairs, a feeling that the signature IPIC polish had dimmed just a little. When we reached the upper level, the ticket staff greeted us politely, but no one explained the new process for blankets and pillows. What used to be a seamless part of the luxury experience was now unclear and uncommunicated. It may seem small, but those details matter. They set the tone. Inside the theater, the service delays were noticeable. We waited far longer than usual, and when our food arrived, it came without plates, napkins, or any of the thoughtful touches that define IPIC's standard. Two pans were placed in front of us -- presumably to be used as trays -- but it felt improvised, not intentional. When we needed containers for our leftovers, we had to leave the theater entirely and walk to the bar. In a luxury environment, guests should never have to chase down basic accommodations. At that point, I knew something was off. I asked to speak with a manager, hoping for clarity or at least acknowledgment. The first gentleman who approached us was condescending, dismissive, and lacked empathy. His tone alone made the situation feel worse. I was genuinely taken aback -- not because mistakes happened, but because the response lacked the respect and professionalism IPIC is known for. So I asked for another manager. And that's when everything changed. The second manager approached with calm, experience, and sincerity. He listened -- truly listened -- without defensiveness or excuses. He explained the recent change in ownership, acknowledged that the ball had been dropped, and validated every concern I raised. His apology felt genuine. His demeanor felt grounded. His willingness to take accountability felt like leadership. He didn't try to minimize the experience. He didn't try to shift blame. He didn't try to rush the conversation. Instead, he focused on resolution, clarity, and restoring trust. He addressed every issue, ensured we were taken care of, and graciously offered passes for a future visit. I didn't want money back -- I wanted acknowledgment, accountability, and assurance that someone would take ownership of the problem. He provided exactly that. And because of him, I left feeling hopeful. Final Impression IPIC has always been a place that blends luxury with comfort, and while this visit revealed areas that need immediate attention, it also revealed something far more important: the power of leadership that listens, cares, and takes responsibility. The second manager reminded me why I fell in love with IPIC in the first place -- not just because of the reclining seats or the gourmet food, but because of the way the brand has historically made guests feel valued. I am genuinely looking forward to the new changes and hopeful that IPIC will return to the exceptional standard that made it a beloved destination. Mistakes happen -- but accountability, empathy, and corrective action are what rebuild trust. And on that front, IPIC delivered.

    Shocked... Hubby and…read moreI hadn't been to the movies in a hot minute, so we took advantage of a free night together. Unfortunately... eeek. First, I do want to give credit where it's due. The welcoming team was friendly from the moment we walked in, and the bartender was wonderful. Even though they were out of every wine I asked for (seven different selections!), she really tried her best to find something I'd enjoy. The only wines available were bottles at a much higher price point, which was disappointing. I'm still wondering what happened to their wine selection. Hubby did enjoy a nice cold beer served in a frosty glass, and that was perfect. Dinner was actually pretty good. The steak was cooked perfectly, and the lobster mac and cheese was tasty, although there wasn't much lobster to be found. Now for the theater itself... The seats are definitely showing their age and are getting a little rickety. Service was almost nonexistent. The one bright spot was a food runner who kindly pointed us to the QR code for the menu and even offered to bring us a printed menu. He was great. We ordered our movie snacks, but that's where things really went downhill. The popcorn was as stale as stale can be, the M&M's tasted old and a little funky, and somehow my club soda came with about four ice cubes and wasn't even very refreshing. The movie itself was good, and we still enjoyed having a much-needed date night together. Overall, though, it's sad to see this theater slipping because it used to be the place to go. I really hope they can turn things around. In the meantime, we'll be on the hunt for a new favorite theater. I'd love to hear everyone's recommendations!

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    IPIC Houston - Pepperoni Pizza

    Pepperoni Pizza

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    Nachos at IPIC Houston Premium Theater

    IPIC Houston - Old fashion

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    AMC Houston 8

    AMC Houston 8

    2.9(649 reviews)
    0.2 miDowntown, Fourth Ward

    It is a nice place. The venue/building and area is nice. The theater seats are older- since the…read moreseats don't recline and aren't puffy they aren't the best out there. The theater was clean and staff were very nice. The food was good and the menu has a good amount of options. You can get parking vouchers when you buy food; however, sometimes like evenings on most weekdays (I am not sure about Friday) parking will be free.

    How much do we have to spend to get the A/C turned on?!…read more I went this past Sunday to see the Devil Wears Prada 2 (for the second time; first time I saw it at iPic). Tickets are cheap: $30 each. Wine was a rip-off at $20 a glass for table wine (cocktails at iPic are $10). We ordered two glasses without realizing it'd be $40. The bartender had already pour our glasses before we could change our mind (and wish she would have alerted us that for $10 more we could have purchased the entire bottle... So almost $100 later, we are in theater 7 where it was stuffy and hot as hell; people were sweating. I had my jeans rolled up to my knees and eventually went to the concession stand for cups of ice water and they gave me cardboard boxes to serve as a fan. That's just ridic. Def can't blame the staff because they're mostly teens. But management, corporate, and even Nicole Kidman--take notice and fix this stat. For now, we're just gonna go to iPic because you spend about the same amount and for a much more enjoyable movie experience.

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    AMC Houston 8
    AMC Houston 8
    AMC Houston 8

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    MoonStruck Drive-In - Fall 2022 decorations

    MoonStruck Drive-In

    3.3(71 reviews)
    1.2 miSecond Ward

    Cute drive in, playing the latest movies! Address is now 45…read moreDelano Ave. The experience is heavily based on the weather outside, but the theater operates rain or shine. Bring a fan or chairs to set up outside if you're not watching in your car. Recommend to buy your tickets a head of time: the attendant can help purchase tickets but the way also check for your headlights to turn off during the movie. Tickets don't open until the day or so before movie. Audio comes on a FM radio channel- car battery needs to be on or bring a radio. We arrived @ 7:30 for a 9:00 PM movie, there was already a line for prime spots but it's worth getting there with about 1.5 hours to give to allow for checkin, finding a decent spot, and getting set up/going to the bathroom (porta potties were quite clean). They have a small concessions stand and one food truck when I went. Ground was wet so had to deal with a not so great parking or walking to the porta potty situation. Very barebones place but you get the experience you prepare for!

    I LOVE drive-ins. I love the nostalgia & the way it feels like a family-friendly event! We just…read morecame (thursday night) to watch Spiderman: Brand New Day & thankfully it wasn't as packed as we thought it would be. We showed up right at 7:30 to make sure we got a good spot, but honestly it didn't get full until closer to 8/8:30. Unfortunately there weren't any food trucks, but the concession stand had plenty of snacks. The movie was great, with not too many interruptions & I like that there were a lot of families there! Now considering there were families there I was kind of bummed when it all of a sudden started to smell real loud . People hotboxing their cars, couples smoking outside, but the best part was the EMPLOYEES smoking a blunt in the back. By the back I mean near the port-a-potties that are located in the back of the small parking lot. These weren't kids in high school that were tryna be cool, these were grown adults. Do what you want. Do it at home. But don't be bringing it around little KIDS & especially when it's your place of employment.

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    MoonStruck Drive-In - Screen 2

    Screen 2

    MoonStruck Drive-In - Concession stand 11/2022

    Concession stand 11/2022

    MoonStruck Drive-In - Front screens 103.5/103.5 FM

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    Front screens 103.5/103.5 FM

    The Emerald Theatre - movietheaters - Updated September 2026

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