I have been coming here for years for my family's eyewear needs. Service has always been great…read more There is on site vision testing available. It is not the same as an optometrist, but still a good service to offer. They can also order in sunglasses that they do not carry in the store.

Francis and Clemens are awesome and very patient. This is already my second time going back to…read morethem, and I will continue to get my glasses from them. Don't forget free parking at the back!

Coming here was a great decision. They have plenty of different frames and brands to offer. I…read morealready knew what I was getting before leaving home, but once I was in the store, I had to reevaluate. Eric was especially knowledgeable and helpful, and patient with all my questions. Prices are kind of comparable to other stores, but here you can negotiate for a better price.

It is a very profesional Licensed Optician, Mr. Dave Kim. I went all the way from North Vancouver…read morelooking for a profesional to repair my destroyed wood glasses with a damaged leg, and in top of that I used glue to repair by myself , which was a big mistake, and all other places in downtown denied to repair it mentioning it was impossible, due to the use of glue. Mr. Kim repaired it same day using his professionalism and great devices. It was unbelievable and affordable. Very much appreciated. Besides, it is a very beautiful location with a lot of trendy frame glasses and located in a very interesting part of town, KOREAN PLAZA in Burnaby, very close and walking distance of Lougheed Skytrain Station . Attached some pics of my already repaired wood sun glasses. I highly recomend this place.

47/100 I received my cheque from ICBC and decided after…read moreputting some of the money towards my student loan I would buy myself a designer pair of sunglasses. Well wouldn't you know I was lucky enough to walk in when they were having a buy one get one 1/2 off!!!! So I splurged what can I say! Sunglasses, purses and shoes. Three things that will always fit. Oh, and jewellery!! Lower level by the bus loop although I believe the mall has two locations. And the great part is they register your purchase so if you lose or damage your designer sunglasses you can replace them at just half the original cost! I love it! I hope it never comes to that but I love it!! I already had a black pair so I went with Ivory and tortoise.

Having a wide face sucks. That's when you're shopping for eyewear anyway. Due to my wider than…read morenormal face type, I have a hard time finding comfortable shades. So I've just been sticking with Ray-ban's New Wayfarers for as long as I can remember. That is until today. I was introduced to RB's Justins, which are comfy, light and sturdy. An excellent recommendation by staff here, thanks!

Timeless Optical is my go to spot when I'm looking for a new pair of sunglasses and/or frames…read more Been to the store many times and Winnie's customer service is the best. She has a great eye for what works with your face shape and there's always an excellent selection of brands. They'll also fix up any old pairs that need small, minor adjustments. Worth the drive out to New West. Highly recommend!

I finally have some eyewear coverage through work so it was time to look for some new sunnies and…read moreframes. Checked out Timeless Optical in New Westminster. I was also able to get an eye exam done ($85.00) which was lightning quick. It only took 10-15 minutes to do all the tests and checkups. The optometrist (Dr. Johal) is available for appointments every other Saturday. As for selection, there's all the high end brand names you could want: Ray Ban, Oakley, Gucci, Hugo Boss, etc. If there's something you specifically want that's not on display, Winnie can order it in for you. Her customer service is amazing plus she has a great eye for what frames work well with your face shape. I don't wear glasses much but she was able to find me a pair that I liked (and most importantly, will actually wear). Great service, knowledge and easy payment (billed directly). I'll be back again.

Very pleased with the work done on my glasses. The frame was very out of alignment and broken as…read morewell and now they fit comfortably. They also gave me a one year warranty on the work done. So great to have this service available!

Very pleased to have found this eyeglass repair shop right here in Burnaby, recommended by our…read morelocal optical store. My mom's glasses snapped right at the temple arm. Most optical shops just wanted to make a sale and kept telling us she had to buy a whole new frame. Luckily, one shop recommended this place, which specializes in eyeglasses repair. I came here with her to get them fixed, and the owner's service was fantastic. They provide a one-year warranty on all laser welds and a receipt for tax purposes. This is a highly skilled professional glasses repair shop. Highly recommended!

Claris Eyewear is a fantastic new addition to Surrey! The shop has a beautiful, modern setup with a…read moreluxurious feel, but what really impressed me was the range--they offer top-notch designer brands as well as stylish, affordable options for everyday wear. Whether you're looking for premium sunglasses or practical eyeglasses, they've got something for everyone. The owner, Sree, is friendly, knowledgeable, and genuinely helpful, making the whole experience smooth and enjoyable. Highly recommend checking it out if you're in the market for new eyewear!

From the owner: We are a locally owned and operated Optical Store, and we provide vision tests, contact lens…read morefitting, prescription glasses and sunglasses to keep you stylish! Your Brand, Our Collection!

Lin was fantastic in helping me pic out the right frames and lenses based on my needs. She even…read morehelped tighten and clean up my current glasses. Although the prices are not as inexpensive as they once were, the service was fantastic!

The staff are amazing , extremely helpful and friendly , the store is nice and clean and well…read moreorganized Unfortunately my glasses came out extremely thick and unwearable, they are even sticking out of the front .my prescription hasn't changed, in fact it has gotten a little better from -6.50 to -6.00 and I've never had glasses this thick , i always get 1.67 lenses and I always get thin wire frames , I will have to return them , even though I absolutely love the frames. This thickness is not the staffs fault of course but has to do with the lab that made the lenses

One thing I hate to do is buy eye glasses, this place did not help. I got a very large flyer in…read morethe mail and it's near by so I came to check it out. Its a new location, big and overwhelming. Frames are everywhere it was really messy looking. I hated how the had designer cases and boxes everywhere but no designer frames to be found only a handful of them inside lock glass drawers. It was all very confusing, as I was about to walk out a sales person came to approach me. The sales person wasn't helpful, he kept giving me frames that looked awful, I really just wanted to walk out. And I did.

Trying to get glasses there but the staffs were not helpful at all. I spent 2 - 3 minutes around…read moreand finally a staff approached me. When I asked what special they have, the staff told me the current special 2nd pair certain % of and walked away. I didn't see the price tags on the frames so I have no idea how much for the frames nor the staff recommended some frames to me. Ending up I just walked out after few more minutes looking around by myself.

Nice glasses and not too pricey. THe eyeglasses designs that are offered are cute. Shipping was…read moretimely. Overall a good experience.

Unfortunately I needed a refund on 2 pairs of glasses. Why does it take 4-6 weeks to refund my…read moremoney? Unacceptable return policy. Much better companies out there that really value customers.