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    The Fairy Dogmother

    3.8 (6 reviews)

    Services - The Fairy Dogmother

    Bath and groom only

    Full grooming

    The Fairy Dogmother Photos

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    The Dogfather Mobile Grooming

    The Dogfather Mobile Grooming

    (71 reviews)

    Barbara has been working with us for 4 years!!! She's great…read morewith my small nervous poodle! Very dependable.

    I've been a customer of Dogfather for a while, and I want to start by saying that the actual…read moregrooming service has always been good. My dogs have always come out looking great, and I've been happy with the work the groomers themselves have done. Unfortunately, the communication and customer service have become so frustrating that I've decided to look for another groomer. Trying to get in touch with the office or schedule an appointment is unnecessarily difficult. It often feels almost impossible to get a response, and when I do communicate what I need, it doesn't seem to be listened to. For example, I specifically explained that Fridays are the only day I'm available, yet I was offered a Tuesday appointment. It's incredibly frustrating to repeatedly explain your availability and feel like the information is simply being ignored. Another issue I constantly run into is that I'll call and leave a voicemail specifically requesting a phone call back, but instead, I receive a text message. Even though the voicemail specifically states if you wanna text ask for a text, and if you wanna call, ask for a call. I understand that scheduling can be difficult and that appointments may not always be available on the day a customer wants. However, there's a big difference between not having availability and not communicating effectively with the customer. I would have been completely understanding if I had simply been told that there were no Friday appointments available. Unfortunately, the lack of communication and the difficulty getting help with scheduling have reached a point where it's no longer worth the frustration for me. Good grooming is important, but good customer service and communication are also a huge part of running a business. Sadly, the scheduling and communication issues have ultimately caused them to lose me as a customer.

    The Fairy Dogmother - groomer - Updated September 2026

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