When I recommend a commercial business or service provider, (or do NOT) I tend to praise in public and complain in private, giving the owner or employee a chance to correct problems. I will not blast away before giving them a chance to correct any issues. So, yes, my reviews all seem hyperbolic and maybe people don't take me seriously since I rave about everything! I just don't review "bad" companies as a rule. (A winery on Trip Advisor being the exception... ... ...) So in all seriousness, I think this guy does excellent work and picks good employees who pay attention to detail as well as work quickly and efficiently.
Full disclosure: I'd rather it be done well vs. done cheaply or quickly. And busy people, for whom you have to wait, are usually WORTH that wait, right? I lost great sections of my fence in the rains and storms of early 2023. It took until early August to get on Don's schedule, but it was worth it. Three properties in a row were done on my street, and work began on all of them at the same time. It was hot and dirty work, but done very quickly and thoroughly. The gentleman who seemed to be the lead worker (Narciso) was polite and kind. His crew (including Ángel and Alejandro) were also gentlemen and very efficient.
The design of the fence was a huge improvement over the "tract fence" that I had. It is taller, and the posts are cemented into the ground at intervals. I had a gap under the fence before, and Thumper and Rocky Raccoon and everyone's cats used to come and party with me. The new fence touches the ground and is slightly higher, so more privacy. My gates don't drag on the ground. The wood is beautiful and even smells nice.
My neighbor got ahold of Don the same week of the storm, and I got a quote on the spot so that I could negotiate with my insurance company. When all three neighbors decided to use this business, Don adjusted each quote to divide the cost of side fences between the two neighbors. His quote was very detailed and listed the price for each section with measurements (sides, back, front) and gave clear pricing for upgrades like "clear boards" (no knotholes, etc.) This made it possible to get a settlement from my insurance company without any hassle. He made suggestions but there was no hard sell/upselling. Something that REALLY impressed me is that in my yard, there was a lot of brush and etc. to cut away, and the guys reattached creeping vines in several sections where it was possible to do so. Where a plant or bush could not be saved, they checked with me first before removing it. They placed brush and debris in my lawn recycling bins and left everything as clean as possible. (You are going to have sawdust and etc.--it's unavoidable.) I saw a lot of respect for my property as well as my privacy. They are experienced and they know what they're doing--DEFINITELY WORTH IT!!! read more