Katherine was terrific. She was able to develop and implement a plan to move my property. 10/10…read morewould use again. Went above and beyond to get the deal done. She is a valuable source of information and cannot say enough great things about her. -rh

In my very first phone call with Katherine she asked really thoughtful questions so she could learn…read moremore about our way of life and how our home could suit that. We were out-of-town buyers and Katherine stepped up to be our eyes and ears on the ground, connecting us with all the businesses we needed to make our purchase (including but not limited to home inspector, contractor, water rights attorney, we'll services). Katherine is meticulous, attentive and ethical. She has gone above and beyond to help us at every part of our search.

I bought my first home in Colorado, last year, with the help of Arete Mortgage and Jeanne Szczech…read more Jeanne was a joy to work with and knows all the "ins and outs" of the business. She made it a joyful transition from renter to proud home owner. Professional. Smart. Honest! We couldn't have been happier!

From the owner: Arete Mortgage provides superior service in all facets of residential lending throughout the state…read moreof Colorado. Our dedicated team of professionals educate and build relationships with our clients. When it comes to mortgages, it's all about TRUST. We offer FHA, VA, USDA, Conventional, and Jumbo loans for purchase or refinance of Primary Residence, Vacation and Investment 1-4 unit properties. We provide education that allows a client to make decisions based on information, not reaction due to the market or economic climate. We deliver outstanding customer service and this provides an atmosphere of trust. We are fortunate to be a referral-based business because of our philosophy, ethics, and good business practices. Our company is built on the referrals of past clients - over 85% come to us through a referral or friend. NMLS 291118/ NMLS 291112

Just moved here from Oregon in October. Quiet friendly neighbors beautiful area hey it's Durango…read morewhat would you expect! Trish the manager is very helpful and friendly. Maintenance is there when you need them. Thanks John. This apt was so clean when I moved in. Fresh paint new carpet everything works great. So far so good!

Lived here for 10 years. Management and staff always courteous and responsive. Fair rent and…read morebeautiful landscaping. Was a great place to live! Highly recommend.

Like other locations I've stayed at, impeccably clean. I've become a fan of Club Wyndham for towns…read morewhere better-than-standard lodging options are hard to come by or it's a quick stay. This location was like its Pagosa counterpart, very clean, easy check in and check out, simple but impeccable, no frills accommodations. Not luxe per se, but simple and perfect for four nights.

An excellent stay! We chose this hotel based on proximity to main street and the train station and…read morewere very pleasantly surprised with the quality of our room. It was nice, clean, well-equipped, perfect temperature (adjustable) and had a cute little balcony. It was a few minutes walk from both main street and the train station; we didn't drive for two days! A few things to note: there is no room service (at least during our stay), the front desk closes at 9p - like most of the town, the vanity is a little dim for makeup and there are no vending machines or any way to buy drinks or snacks at the hotel. There is also a $12 parking fee per day that was not listed when we made the reservation. Overall, it was an excellent choice! Looking forward to our next stay.

Purgatory Resort Summer Day Passes are 100% worth it! Our family of 5 with kids ages 4 years old to…read more10 years old absolutely loved it. The passes include a ride on their Inferno Mountain Coaster, the Alpine slides, Go Karts, Board/Boat trip in the lake and gold panning but we went on double ride day and had double the fun! Our half day passes were from 10am-1:30pm but we ended up staying until 3pm just enjoying the mountain scenes and Bear Bar and eats! We all agreed it was something we would want to do every summer. The views and adventures were incredible and we definitely made lifelong memories here. Note, strongly suggest you hit up the coaster, alpine slides and gold panning together as the Go Karts and Lake Adventures are more towards the entrance of the resort, but with the shuttle and awesome staff, it's easy to get there and they were super supportive of time restraints!

The common theme to many reviews is poor management and customer service. We can attest to this!…read moreWe (2 adults) purchased the Summer 5 activity pass ($49 each) at 11:45 AM. We were able to ride the chairlift up and back. We went to get into the line for the Alpine Slide. Almost immediately, they closed everything down due to lightning strikes near by. 30 minutes and extended another 30 minutes after each new strike. Reading the website, it states that when a weather DELAY happens you have an hour to ask for a refund. It also says after 2:00 there are no refunds. If you use your pass at all, you get a partial refund (great! We'll take the 75% refund since we rode one activity and the delay kept getting extended) Holy cow the nonsense at the ticket booth! No refunds unless they "close". You can use it all season. Different terminology on the website and on the laminated sheet at the register. We were leaving to go back to AZ the next day so we wouldn't be back this season. It took 4 families asking for refunds and referring to the website's refund policy (delay vs closed not selling any tickets during the delay so are they closed?!!) and 3 levels of employees to finally get our money back and then finally admitting the policy terminology is contradictory and confusing and "will be updated and changed soon". The activities all looked fun and we understand weather happens but this has to happen a lot with summer storms. They really try to steal your money with a poorly written policy and a rude cashier who obviously never read the website. Questionable if we'll return.

Extreme Negligence and an Absolutely Horrible Experience…read more If I could give AREM Property Management zero stars, I would. My experience with AREM was not simply a case of poor customer service or a maintenance request taking too long. I spent approximately eight months living in an apartment with serious mold and water-related problems that were not adequately addressed, while having nowhere else to go and no financial means to simply move out. My father and I were essentially stuck living in those conditions because we had no alternative. There were repeated problems with water intrusion and attempts at remediation, yet the underlying issues continued. At one point, the bathroom ceiling leaked again despite previous attempts to address the problem. I documented the conditions, communicated with management, and repeatedly tried to get the situation taken seriously. Instead of being able to simply leave an unsafe living environment, I had to continue paying rent and living there because I could not afford to relocate. Imagine knowing there are serious problems with the place you're living in, wanting desperately to get out, and realizing you literally have nowhere else to go. That is what this situation became. I spent significant amounts of my own money on testing, documentation, temporary solutions, and trying to establish evidence of what was happening. I spent countless hours communicating with management and trying to get the situation resolved. Eventually, I had to seek outside legal assistance just to get help dealing with the situation and obtaining a release from my lease without penalty. And even after everything that happened, I was left dealing with the financial consequences of having paid rent for approximately eight months while living in conditions I believe should never have been allowed to continue. This wasn't a minor maintenance issue. This wasn't a situation where I simply didn't like the way management handled a repair. My father and I were left living in poor conditions for months because we had no practical means of escaping the situation. A property management company has a fundamental responsibility to maintain safe, habitable housing and to respond appropriately when serious water and mold problems are reported. In my experience, AREM failed to meet that responsibility. I have documentation supporting my experience, including photographs, videos, communications, testing records, remediation documentation, and financial records. The most upsetting part is that this could have been handled differently. Problems can happen in any building. What matters is how management responds when those problems become serious. In my experience, AREM's response left my father and me dealing with the consequences for months. I would strongly advise prospective tenants to thoroughly research AREM and specifically ask how they handle serious mold, water intrusion, habitability issues, tenant displacement or inability to relocate, and reimbursement for rent paid during periods when a property cannot reasonably be considered habitable. One star is generous.

AREM managed a property of mine for several years. Due to their incompetency I had no choice but…read moreto move on. They made numerous data entry errors with their accounting system, all in their favor as far as I could tell. They did not follow requests I gave them regarding maintenance, costing me hundreds of dollars. I reached a point where I had to work directly with the tenants and take over most of the PM responsibilities. And finally, they do not seem to understand or even care about the value good customer relations can provide. Go with someone else; there are many other choices in the Durango area.

Rented Elkpoint unit 8 at Purgatory.....Mattress in Primary Bedroom is hard as a rock. TV's don't…read morework in the unit......made repeated calls to management which did nothing.....blinds in great room don't work.......also repeated calls to management co did no good.......completely unresponsive.......abysmal customer service.......will never rent with them again. Cost of rental was a ripoff.

Vacation Rental Collective is a horrible property management company that exploits owners and…read moreprovides terrible service to guests. They cannot seem to manage getting their vacation rental units ready on time nor can they figure out how to manage access codes to units.

They neglect their property. It isn't watered, mowed and you trash. It looks like it has been…read moreabandoned

Management didn't show up for the appointment they schedule. No follow up, no apology. It turned…read moreout to be a blessing. We found a much better place, and a way better value.