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    The Fit Lounge

    4.0 (1 review)

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    13 years ago

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    The Gym Chula Vista

    The Gym Chula Vista

    3.7
    (59 reviews)
    2.8 mi

    I am leaving this review to encourage others to protect themselves and get everything in writing…read morewhen dealing with membership cancellations. I went into the gym in person to cancel my membership and left believing the cancellation had been completed. Later, I discovered that my membership had only been frozen rather than canceled, and I continued to be billed. The situation eventually escalated to collections, and I ended up paying a balance for a membership I believed had already been canceled. My biggest frustration is that this entire situation could have been avoided with clear communication and proper documentation. If you decide to cancel your membership, do not rely on a verbal conversation alone. Request written confirmation, keep copies of all paperwork, and follow up by email so you have proof that the cancellation was processed. I hope my experience helps others avoid the stress, confusion, and extra expense that I went through.

    I wanted to leave a review on the gym cafe but I don't think they have a page for that…read more Nevertheless, I had such a good experience that I wanted to put it in here anyways. I was so pleasantly surprised by the gym cafe! They have a huge selection of sandwiches and goodies you can get! They also offer meal prep, which looks amazing! I opted for a wrap and smoothie. It was delicious! They have a nice outdoor area where you can sit after your workout to enjoy your goodies.

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    The Gym Chula Vista
    The Gym Chula Vista
    The Gym Chula Vista

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    24 Hour Fitness - Imperial Marketplace

    24 Hour Fitness - Imperial Marketplace

    2.8
    (431 reviews)
    4.9 mi

    I am writing to formally bring to your immediate attention a severe operational and safety failure…read morethat occurred at the Balboa Super Sport location in San Diego. On the consecutive late-night shifts of July 4 and July 5, 2026, the facility was left completely unstaffed for an eight-hour window starting at the 10pm shift. Operating a 100,000-square-foot high-volume fitness facility with zero employee oversight during these hours presents an unacceptable risk profile and a profound breach of the standard duty of care. In a high-risk environment of this scale, the total absence of personnel creates staggering liability. Had a member experienced a critical medical emergency, sustained a severe injury under a heavy lift, or had a physical altercation or security breach occurred, the lack of immediate staff response would be entirely indefensible. This operational gap placed both the members and the organization in a position of extreme vulnerability. Furthermore, reliable internal sources indicate that this lack of coverage was not a standard scheduling oversight, but rather the result of inter-club politics and regional friction between the La Jolla UTC and Imperial Avenue locations regarding sales credit allocation. Allowing regional rivalries and internal metrics to compromise basic facility safety and operational security represents a severe breakdown in leadership. Given the gravity of this situation, it is imperative that upper management intervene immediately to investigate this systemic failure, address the underlying operational conflicts, and implement strict protocols to ensure a facility of this magnitude is never left exposed again. I expect a prompt review of this matter to restore standard safety and professional oversight at the Balboa location.

    Came for the for 3-day free pass and went in at 12 AM…read more I come to the service desk to this African American lady talking to a bigger guy with a pony tail. She glances at me and starts talking to him again. I'm just standing there waiting patiently and I notice in my peripheral vision that she stares at me one more time. Decides to not even talk to me at all and glances back at him talking about things not related to work at all, lol. To grab her attention I had to glare at her to which the guy notices and points towards me to actually talk to me. She doesn't say good morning at all, or.. anything at all matter of fact. So I have to properly greet myself and let her know what I was there for, to activate my 3-day free pass. Three words only came out of her mouth; read the sign, while pointing at it. Yeah, no. I couldn't read it, BECAUSE IT WAS ORIENTED IN A MANNER THAT I COULDN'T READ IT. Those were the only three words that came out of her mouth, right after that she just went back to straight yapping which was hysterical. If I entered the gym and saw the huge pink sign properly displayed, maybe I would've read it and went "Oh gee, maybe I can't do this 3-day free pass thing!" I had to go through a solid 5 minutes of her glancing and ignoring me just for the big reveal that it was on a sign that literally in an orientation that I wasn't able to read when walking in.

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    24 Hour Fitness - Imperial Marketplace
    24 Hour Fitness - Imperial Marketplace
    24 Hour Fitness - Imperial Marketplace

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    The Fit Lounge - yoga - Updated August 2026

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