Prince was amazing. My iPhone rear was completely shattered and after my visit here it looked good as new.

If only I can leave no stars Worst place to take your phone for repairs. Came in to get my phone repair and the guy with long hair claims he does repairs. Damaged my phone even more. Don't ever go here There's other places around Plaza Bonita Mall where to fix phones but this place never read more

SCAMMER ALERT!! "the FIX" - Phone Repair located in Westfield Plaza Bonita, 2nd floor, falsifies receipts, installs defective parts, and sells faulty cell phones. Proceed with caution. If you purchase a cellphone from them, expect it to already be damaged. If you decided to try to get your money back, you will not be able to because the receipt "The FIX" gives you has deceptive entries, meaning the receipt will not state what you actually paid for. If you confront them as we did, they will tell you that "anything they can legally do they will do," which is why they sell faulty phones and defective replacement parts to customers, because it's legally allowed. Let this be your warning about "the Fix" phone repair in Plaza Bonita. PROCEED WITH EXTREME CAUTION!! read more

The owner sold me a $20 charger that did not work at all. Definitely got robbed, be careful with purchasing any electronics here.

Unable to configure "Policy Repair's". This Part could not be configured because is not a genuine Apple part or may not be functioning correctly. Check that the part is functioning correctly and try again. For more information, refer to the "iPhone Service Manual" for this device. You can continue using your "iPhone" but may experience un-expected behavior. View all of your repairs in "General"; Settings / parts & service history". If experiencing trouble, please contact support. WORD 4 WORD Please Don't Get Any Repairs DONE by "The Fix" unless you plan to spend 2x's the money for the same repairs! The owner of the place is not at the shop, EVER. He only directs "clients" to his shop, over the phone. Walking in on my 1st experience, place is neat, organized & clean.. however.. curly headed dude behind the counter (PRINCE)... how did I know that the owner wasn't there.. I arrived & dude asked how much boss said he would charge.. I could have said "any price" however I said the price dude said on the phone. Right off the bat, the exchange was not pleasant. Than after discussing price/repair time. While he was on the phone in a 3 way call, he told me an hour at least... I said okay, I'll look around. Again, mind you with Literally NO ONE IN THE STORE, After he realized "I" wouldn't leave the shop, he decided to cut the hour of repair to 25mins. . I analyzed the phone & ofcourse someone like me with little to no knowledge assumed it was good. Glue, edges, corners. . It seemed well put together until I got home, restarted the device & was hit with the notice about the part not being genuine after being told, that all their parts were legit. Speaking from experience.. I get better deals & repairs from their "buddies" downstairs in the Westfield plaza Bonita mall @ "Tech N Fix" & they also keep it 100% with their customers. Been going to them for Years & even though I'm just a regular, occasional customer for screen repairs, they always keep me informed about other parts possibly damaged but acknowledge that it's not priority to replace unless if needed or wanted. What also segregates "The Fix" & "Tech N Fix" from each other is the return / exchange policy. I won't go into too much detail but even though the cheaper deal seams reasonable.. just know it comes with it's own Con's. Don't Call, Email Nor Show up to "The Fix".. especially if you have a newer phone version/model. . I have a iPhone 12 & my parts were not genuine, I can ONLY imagine the newer models getting ripped off. I suggest if you guys know someone who repairs electronics, just buy the part online which is usually extremely cheap & find someone if you don't have someone already to repair.. much cheaper than paying for a complete repair on the spot. I should have trusted my gut & just paid a lil more to know my repairs are genuine & not assume the cheaper deal is a better deal overall. read more

I wished I could give a 0 starts the person helping was super extremely rude no manners, no costumer service. My mom was simply asking questions like everyone does, he yelled at us telling us to get out of his face that he never wants to see us again because my mom was asking questions. Then we mentioned that we will leave a bad review and he threaten us by saying that if we he his will put a demand on us just because we said that we will leave a bad review due to his disgusting behavior towards us! NEVER GO THERE! read more

Fixed the back glass but since then my speaker doesn't work and it stops reading the SIM card so I have no signal

Do not buy any electronics from this place you can't return them or exchange them . They are faulty products and basically are stealing money from people . False advertisement and very aggressive old Indian man . The children who work at nights coerce you to buying products saying it's just like the name brands but cheaper . They are nothing alike headphones and speakers static . Cables don't work on chargers . Like I said previously you can't return or exchange anything . It's very shady read more

I went here after the screen on my phone wasn't turning on. I asked the store clerk (Indian man) if he could fix my phone and he said "Yes." Than I asked him if it could possible be an internal problem? He gave me back my phone and said "Well than fix it yourself if you know so much about phones." I immediately left right after that, I was only in the store about 3 minutes before I walk out. read more

owner will say he can fix your phone and only make it worse!!! do not spend your money here!! liar, rude, & attitude

Do NOT recommend this place at all. Went in with intention of getting my phone screen fix, and the owner told me he would give me a deal by fixing the front and also the back for 220. It sounded good to me until I got home and realized he put a cheap dark out of contrast screen on my phone. It was extremely disappointing considering my phone is a IPhone 15 pro max plus. Went back the next day and still put a low quality screen on my phone. The only difference was it's a bit brighter but the quality is so bad . I deeply regret coming here and they had the audacity to charge me 70$ more after putting that super ugly cheap screen on my phone the first time. Crazy. Now I have to spend more and go to the Apple Store to see what they say and try to get it fix. I'm now starting to question if they stole some parts on my phone like my camera. Overall save your self some MONEY and time, and go to a respectable space because it is NOT IT HERE. So offense how people do these kind of things and expect to pay a lot for their CHEAP, low quality things. read more

These guys were able to hook me up with an iPhone 11 screen repair for an awesome price and gave me a discount for a case, AND A FREE SCREEN PROTECTOR!! Dudes in the shop were very polite and showed me every option there was, Whereas the other kiosks in the mall wouldn't. Couldn't recommend this place enough to check them out!! read more

That's horrible! I told the cashier, "I will be back" while he offered me discount. I already told him, "I will be back" but he said, "If you will come back this store, you won't get discounts." That's so rip off! I suggest you that you won't buy those phone case ever! So rude. read more

Great friendly staff, with very affordable prices. repaired my phone relatively fast. also had the best prices in the mall