This is the third time I have used the services at this place and I just must share with people my experience! First they replaced the screen on my phone for the price less than any other place at the mall with the great quality that you won't be able to tell if it was ever cracked. Then my husband old phone wouldn't turn on so we took it to Apple Genius Bar in Dallas and they said the phone' mother board was damaged and there was nothing they could do to fix it or retrieve the files that were on the phone and suggested us to get a new phone (of course). So we took his phone to "The Fix" and it turned out we needed the charging phone replacement. Which they ordered and replaced for $75!!! We are so grateful they fixed and made the phone work again and us being able to access the life changing files on that phone! Thank you so much guys! Highly highly recommend this business! If you need your phone fixed this is the PLACE! read more

I had them repair my iphone and within the week my phone screen is on but I can't use it. when I return he told me I have to pay for the repair that he did. don't go here unless you are prepared to pay within another week. read more

The 2 stars is for the friendliness but it's only because they are low key scamming you. Please be sure to ask the price before allowing to put a screen protector that you can get some where else for half the price. I spent almost $40 for one screen protector but I was unaware until after he put it on. I wish I could have been ignorant and told him to take it off because that's outrageous but it's the holidays I know he has a family to feed but I learned my lesson with these mall shops. I'll just wait t for my online purchase to ship next time. read more

I have to admit, it's a nice place and they are very friendly, as for the quality of screen savers I have to say they are a piece of crap. Ok you give a life time warranty when I come spend $5 but I don't have time to be coming to the store to get a new screen saver. Mine started cracking within 2 days of it being on my phone. I'm not that hard on a phone, my screen is cracked right now so I'll just go to At&t and spend $30 and get one that will at least last 6 months. Have a great day?!! #keepumcomingback read more

They act very kind the first time you go in but the screens are faulty they keep popping out which is why they give you a "warranty". I fixed my front and back here and the First time my front screen popped out I went to get it fixed and the worker cracked the screen so I had to go back the next day. A month later it popped out again and they refused to fix it and were very hostile towards me even calling me a liar stating I never fixed my back screen there and attempting to mansplain how a screen works. They acted like they didn't remember me even though they took my work order from me and never gave it back. don't go here unless you want to get scammed. What a waste of 370 dollars. read more

Went to get my phone fixed, and they gave me a faulty screen. Went back the next day, and they put another screen in and broke my Face ID. Asked me to come in two more times after that to fix it, but still weren't able to. Guy said if I took it to Apple, then he'd pay for the bill. I wasn't able to get his screen back from Apple after they fixed it, so he only payed for a portion of the bill and said "and I don't pay taxes". They were friendly the first couple times I came in, but after they had to fix their mistake they were highly irritated and passive aggressive. If I could give 0 stars I would. read more

Went in with a completely destroyed screen on my Galaxy s7 edge. After they fixed it they offered a liquid screen protector. It was a little pricey, but a total life saver. I've dropped my phone numerous times since then and it's still intact. The service was great and way less sketchy than the other places in the parks mall. read more

I was very happy with the great price and service from the friendly guy named Mustaff at Parks Mall only 1 hour to replace my lens and camera on iPhone 6s thank you great job!!! read more

The FIX - The Parks Mall at Arlington - Mobile Phone Repair Near Me - Arlington, Texas

Fixed my screen up quick and gave me a good deal! So happy to have a like new phone again!l yay!

I can't say this place is the best but I can't say it's the worst. The lady at the front was incredibly nice and fixed my phone within 45 minutes. My only issue is that my screen is now washed out. The brightness isn't as bright as it used to be, the whites are really white, and the colors are dull and look faded. When I called them to express my concern they said it was probably an update on my phone. It's the screen... it's whatever after market screen they used. If you don't mind the colors on your phone being different than I absolutely recommend them. Maybe I was just unfortunate enough to get a dud screen. If you just care about getting your screen fixed then definitely go here. For reference I got my iPhone 7+ screen fixed and it was $120. Price is kinda steep. Looking back now I would have paid the extra $40 to have it done at Apple. read more

A+ customer service is nothing less than spot on! They took care of me from the minute I walked through the door! Products to fit any budget and willing to help with anything! I'll be back! read more

Great customer service here! We walked in needing a case, and we were assisted with the best customer service and an impeccabledeal! Highly recommended! read more

Contacted this place to inquire about a repair The lady named Regina who answers the phone kept insisting I claim the repair on my insurance instead of just giving me the information that I was requesting. Unsure of why she didn't want to give me the information about the repair if you are a repair shop. She didn't know the price When asked to speak with someone else she claimed she is the manager and the only manager. I was just trying to get my phone repaired but definitely will not go here nor refer anyone I kno here. Rude and bad customer service very unprofessional read more

Awesome service! I got my iPhone X fixed here with awesome OLED screen for half of what other places would charge! Took 20 minutes and he did the repair in front of me so I could watch. Would highly recommend! read more

I thought this place was gonna be a great place to go fix phones but it's not. They replaced my battery but messed up my screen. I came into that place with a screen not messed up. But I came back and got a flickering messed up screen. Like how. I don't recommend this place. read more

Amazing service from a guy who knows his stuff. The battery on my Samsung Galaxy S7 was shot to hell, so I walked in there with the phone and a replacement battery I'd ordered on Amazon. The repairman behind the desk was incredibly helpful and friendly. Not only did he NOT try and talk me into buying a replacement battery from him or try to sell me a bunch of junk I didn't need (which other phone repair shops definitely have tried to pull), he changed the battery immediately while I was standing right there. And it was a doozy to change! The phone was sealed, so it required some delicate surgery to get the battery out and replace it. This guy is a total pro. I'm kind of a nerd and enjoy watching this sort of stuff, and he was telling me what he was doing the whole time. The service itself was rather pricey, but it was 100% worth it. This is a classic case of you get what you pay for, and I am incredibly lucky to have found this place, especially since I'm from out of town. read more

Don't get your iphone screen replaced at The Fix at Parks Mall in Arlington. They use a thin screen and it is not durable.I had my iphone screen replaced and my iphone and a week later my iphone fell about 20 inches off my bed to the carpet, and a day later my screen started getting 2 crack lines in the screen. A week later it had another crack in from the top to the bottom in the middle of the iphone. The replacement cost $69 plus tax. So I went to get my iphone screen replaced this time at the Apple Store in Fort Worth, Tx, it cost $129. I should have went there before. read more

Quoted me $99 to replace my phone screen that was cracked. When I arrived, he said it would be $300 and that he "misunderstood" the problem. Needless to say, I went to Best Buy where they did it for $200 in 2 hours. read more