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    The Flame Steakhouse

    4.6 (121 reviews)
    Closed 5:00 pm - 9:00 PM

    The Flame Steakhouse Photos

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    THE FLAME STEAKHOUSE ATMOSPHERE

    What's the vibe?
    Casual
    Intimate
    Romantic
    Outdoor seating

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    Justin P.

    Beyond failure to accept responsibility. My wife and I have eaten at The Flame in Fort Morgan on several occasions. There are so few places in the county that specialize in steak and serve a good baked potato. So we decided we were willing to look past the fact that you have to use the Shell station bathroom next door. We were glad we gave them a chance. 8 or 9 times out of 10 we left quite pleased with the food we were served and the attentiveness of the servers. We always made reservations, as we were instructed to do by the owner. We brought friends and family. We were always polite, cleanly dressed, and made no mess. ALWAYS leave an above average or better tip for our servers. The 10th time is very different. The 10th time you may find your "medium" T-bone only 70 or 80% edible. You may find the filet side(the best part) to be completely overdone saw-dusted, and some bitter black over-charred gristle in place of the normally juicy new York side. You may then spend the entire dinner not enjoying your anniversary as intended. But instead discussing with your wife, both frustrated and disappointed over whether or not to send back an entire 42 dollar T-bone(pictured) and insist that it be removed from the bill. Or just keep quiet and accept that the filet side was inedible, cut away the burnt gristle from the new york, and try to enjoy the 80% nearest the bone that was in fact cooked to a juicy medium as ordered. You may also be nervous about how to handle the situation because you have been there enough times to know the owner does not seem like the type of person who is open to criticism or complaints. You may then come to the conclusion that you shouldn't have to pay for their mistake. They are professionals and will likely take responsibility and ask to make it right. That being 20% inedible is no reason to waste an entire 42 dollar steak by sending it back. Thus the most fair approach would be to salvage the new York strip, leave the rest on the plate, and bring the issue, and the inedible portion, quietly to the attention of your server. You may find that the result of this decision is a reaction by toxic owners that goes beyond a simple failure to accept responsibility for a mistake. Far beyond a failure of customer service or any desire on the part of ownership to ensure 100% satisfaction among their diners. You may find that your expectation of a professional but simple apology and five or ten dollars deducted from your bill was far from what you will receive in return for your attempt to be fair. Your may find yourself being told that "That's the way they come out. We hand cut our own steaks and they don't always come out even on both sides. So the filet cooks faster". And you may find yourself being told "there is nothing wrong with that" and "you should have sent it back right away". You may continue to try to convince the owner you are simply being fair and reasonable. You then may find yourself AND YOUR WIFE being condescended to and disrespected quite loudly by the owner and her husband. Your wife, fed up and seeing no path to reason with the owners, pays the bill and leaves a tip. You may respond to this by politely allowing a few nearby diners whose attention was on the clearly agitated and loudly speaking owner, view the condition of your steak. Then the owners, fuming with anger, will dial 911, and throw you out of the building as you wrap up your leftovers. As a courtesy you should hang around so the deputies and officers in the five police cars that arrive can collect your info and come to the conclusion that the owners have overreacted and are being petty, without having to track you down at your house over an hour away from their jurisdiction. After you assure them you wont be back on Flame property or the gas station where the restrooms are located. Before you head home completely dissatisfied and sure to spend several days upset over the whole ordeal. You should thank them for their service and apologize that their time was wasted by such irrational toxic people who didn't want to give a five or ten dollar discount on product that NEVER SHOULD HAVE BEEN SERVED in the first place. Now the owners will reply to this review that YOU were the problem. Out of nowhere you became a terrible customer and began causing them problems for no reason. You were just trying toscam and get free food, even though you paid well over full price so many times before. You should have handled the situation the way they wanted you to and let them make it right the way they choose. You just don't know what you are talking about the steak was great. You don't have to take my word for it. Maybe it will be different for you. Maybe an 80% return on your money is good enough for you. It is your money. You spend it where you want. But if you gamble on The Flame, DO NOT COMPLAIN. Just go in, keep your mouth shut, eat the steak they give you, pay, and leave.

    Excellent mix.
    Jerry V.

    I will be overly tempted to stop in here every time I pass by. Having a must stop location 700 miles from home is problematic! Found it on Yelp! Thank you! All the review are true! Owner is present, energetic and welcoming. The steak was outstanding. The waitress efficient, attentive and friendly. I ordered a Brandy Manhattan but no brandy (it's a midwestern thing) so I said to substitute bourbon. It was as good... or maybe better than my own. Superb...and I am very fussy about my drink. Place has a great vibe. Steak was flavorful and tender. Bread excellent. Salad excellent; cold, crisp and very fresh. We will be back. Out in the country, 4 minute drive from Fort Morgan. Sorry no photos I was too busy gobbling. If you are staying over night the Central Motel is a superb vintage value plus stay.

    Booths and tables are available

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    2 months ago

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    3 days ago

    Great service and great steaks! The price is reasonable for a steakhouse. We will be in Fort Morgan again soon and plan to go back!

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    Russell C.

    Thanks for allowing us to serve you!

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    1 year ago

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    3 months ago

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    6 months ago

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    1 month ago

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    Russell C.

    Thanks for taking your time to review us!

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    8 months ago

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    6 months ago

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    2 years ago

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    Russell C.

    Helpful 2
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    4 months ago

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    Russell C.

    Thanks for taking your time to review us.

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    1 year ago

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    9 months ago

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    Photo of Bill C.
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    8 months ago

    Very good steakhouse. Great staff. Food was excellent and well prepared. Full bar. Will be back.

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    4 months ago

    Absolutely amazing place to eat food was great. Service was great. My second or third time there and always fantastic.

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    Russell C.

    Thanks for your repeat business!

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    1 year ago

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    Photo of Shirley I.
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    2 years ago

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    Russell C.

    We are always happy to serve you! See you soon!

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    1 year ago

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    1 year ago

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    Russell C.

    Thanks guys! Glad you enjoyed!

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    1 year ago

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    Russell C.

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    2 years ago

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    Russell C.

    Thank you Sir!

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    2 years ago

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    Russell C.

    We enjoyed serving you! Thank you.

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    1 year ago

    Ohh my what a steak (the ribeye), absolutely amazing. I'm at a loss for words. Great service as well, everyone here is very friendly.

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    2 years ago

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    Russell C.

    Thank you!

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    2 years ago

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    Russell C.

    We hope to see you back for dinner! Thanks!

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    8 months ago

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    1 year ago

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    4 years ago

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    Russell C.

    I see that in-house horseradish wait in the background!

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    Photo of Richard W.
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    2 years ago

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    Russell C.

    Thanks for supporting our little Steakhouse!

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    2 years ago

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    2 years ago

    Staff is always very friendly, and steaks are great, cooked to perfection every time. You won't go away hungry. Try the jalapeño poppers.

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    2 years ago

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    Russell C.

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    6 years ago

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    Russell C.

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    3 years ago

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    Russell C.

    Helpful 1
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    3 years ago

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    Russell C.

    Thanks guys! Safe travels, see you next time!

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    2 years ago

    Amazing service and all around happy environment. Ribeye is very tasty along with the free dessert (peanut butter cake) !

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    3 years ago

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    Russell C.

    Thanks for supporting our little steakhouse!

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    3 years ago

    Food was awesome I'm so stuffed I will definitely be returning So good one in a million

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    5 years ago

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    5 years ago

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    Russell C.

    We agree with you about Karrisa! Attention to every detail.

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    2 years ago

    Steaks were delicious, baked potato was great, enjoyed the welcoming environment and service

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