Very great process from start to finish, Tammy and Cassandra are the best! Highly Recommendread more

Tammy at The Design Studio is exceptionally talented and brings years of experience and expertise…read moreto every project. She knows this industry inside and out and has built relationships with excellent vendors and suppliers because she takes great pride in putting her name behind her work. She is fair, honest, highly skilled, and attentive to every stage of a project. Whether you are updating a kitchen, bathroom, or an entire space, Tammy has an incredible eye for quality and design and communicates with you throughout the process. I recently visited her design shop and was blown away by the furniture, lighting, and unique pieces she carries. Her ability to find distinctive, conversational pieces that you simply don't see everywhere sets her apart. If you want quality work, experience, integrity, and exceptional design, I highly recommend Tammy and The Design Studio.

Work was acceptable but poor customer service…read more..........................................................................................................................................

I purchased two stones from Mark at M&M. When my fabricator went to pick up the stones, Mark (the…read moreowner), told him that he could not take them because he was not finished cutting on them for a job. What? I paid cash for these stones and they belonged to me! I should have called the police, shown them my receipts, and taken the stones. Instead I told Mark to give me back my money. He refunded my money, but now I was in a jam to find a slab somewhere else so that the job could be finished within the next two days.

Beautiful floor they did a good job. Best part is they are HONEST. I would recommend at the very…read moreleast getting a quote.

Brett did an excellent job on educating us on all the different brands, the materials, etc. The…read moreprice was fair. The installation was well done.

We needed a remodel of the house in order to consolidate households. My mother's and my own. This…read morewas a large complicated project. We needed it to be done in a manner that met our high standards and done in a reasonable amount a time as a member of our household is disabled and we wanted to keep disruption to a minimum. From start to finish, we were impressed by their professionalism, attention to detail, and dedication to getting every aspect of the project just right even when initial work did not come out just right. They took our requirements and turned them into reality, and the quality of the craftsmanship speaks for itself. Not only is the finished space beautiful and exactly what we envisioned, but the ICO team was also a pleasure to work with throughout the process--keeping things clean, communicating clearly, and staying on track. My mother is pleased and relieved. We are absolutely thrilled with our remodeled home and wouldn't hesitate to recommend their services to anyone looking for top-notch work. Thank you to ICO again for a job well done!

ICO was one of the best contractors we have worked with in 12 years of home ownership and…read moreremodeling. Two of their strongest assets were communication and professional problem resolution. Communication was very important to us, and my wife and I were on a WhatsApp group chat with their project team - all communication was run through this app to avoid missed details and miscommunication. They were always available, quick to respond, and included detailed videos+pictures when items for discussion were identified. Any problems were quickly and professionally resolved by this team, massively reducing stress on us. Many other contractors in the past have tried to rationalize mistakes, pressure us into accepting lesser results, or point blame and penny-pinch corrections. We would 100% hire ICO for future projects.

This company has demonstrated a disturbing pattern of unprofessional and unethical behavior. Over…read morethe course of several years--dating back to a shower installation they completed over six years ago--they have repeatedly contacted my partner, including making inappropriate and threatening remarks involving his wife and mother. We have now been forced to retain legal counsel and initiate legal action due to their ongoing harassment. As a fellow business owner, I find this conduct completely unacceptable and far outside the bounds of professional standards.

They called me saying i owed money and i said i dont. He then said hes going to f$&@ my wife and momread more

Lone Star Glass of Haslet These people tackled a difficult…read morejob and came out on top. They worked hard for their money. I would highly recommend them and I would definitely use them again.

Lone Star Glass company definitely specializes in customer service! Their employees are skilled,…read moreand very personable. Especially Karl and Reese! We had an issue that no one else could fix except these guys! ( a leak no one could find) Shay, the owner/manager made sure we were happy, and we are! Especially my wife! Whew! We will never consider another glass company except Lone Star Glass company. See for yourself, use them!

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

I believe this place used to be great, and it probably was. Unfortunately, when we signed a…read morecontract, the wheels started falling off of this place. After letting our contract lapse by abandoning our project, there was over $50,000 of work unrendered. We were extremely patient and gracious with Robin. Unfortunately, the stalling persisted. Once we started realizing that we were writing checks to Signature and the subcontractors weren't being paid, we demanded our money be returned. We even had a mechanics lien threatened on our home due to the fact that our money was clearly not going directly to the subcontractors. She claimed they were, but we know how to match up emails with check stub dates. We're not stupid. We were lied to multiple times regarding whether they were paid, and given false status updates on multiple material orders. After being told that our backsplash was back-ordered, we called the supplier that we had been working with directly. She said, "we have plenty, there is over 4000sq/ft in our warehouse." At the end of the day, we ended up getting a small percentage of our money back, an incomplete project, and a gaping hole in our wall leading to the attic that we were forced to cover-up ourselves. Unfortunately, we had to threaten a lawsuit in order to get some scraps back. Somehow, Robin made it seem like this was a big inconvenience for her. We gave her a great deal on repaying her debt, and she either responded with large communication gaps, or flat-out rudeness. In fact, I've never communicated with someone so dense and rude in my life. I'm not sure if she simply doesn't know what she's doing, or if this is deliberate. Nor am I sure which one is worse. Either way, you've been warned. Steer clear.

The company doesn't stand behind their work, despite a one year written warranty. We had new…read moreshutters installed on the front of our home and when one of them came loose a few months later they wouldn't fix the problem. After two weeks of effort on my part to get them out to our home, they canceled two confirmed appointments and wouldn't respond to a third request. Not recommended.