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    Peek's Floor

    3.1 (9 reviews)
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    Services - Peek's Floor

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    Tim Hogan's Dalton GA Carpet Outlet

    Tim Hogan's Dalton GA Carpet Outlet

    2.5
    (8 reviews)

    Defective Reward high-end floor after 6 months / Tim Hogans will not help…read moreBeware, low quality, poor service for high price! They want 2x original cost to fix the defective product they sold and installed ---------------------------------- WITH REGARDS TO TIM HOGANS RESPONSE: Your response reinforces exactly what I stated: your position is essentially "not my problem." This comes after selling and installing a floor that has proven not fit for purpose, deteriorating visibly within six months under normal residential use. At no point during the sales or installation process was I provided with care guidance or manufacturers written materials. The only instruction I received--after I proactively asked Penny post-final payment--was to use Bona cleaner, avoid water, and not use a Swiffer. Nothing more. There was no disclosure that: * Furniture or rugs could cause extensive damage * Normal light exposure would result in almost immediate visible fading * The product required highly restrictive or atypical living conditions (the need to choose between furniture or natural light) If these limitations are inherent to the product, then a reasonable expectation is that they would be clearly communicated before purchase, not discovered after failure. If this outcome truly meets your standards--and the manufacturer's--then the lack of disclosure at the point of sale is even more concerning. At this stage, the issue is not just the product failure--it is the complete absence of any effort to inspect, engage, or propose a solution. To date: zero accountability, zero assistance.

    Penny Brown went above and beyond to help us find the perfect luxury vinyl plank for our home. We…read moreneeded something dog friendly that looked great for the entire house. We couldn't be happier with our CoreTec luxury product. The installer, Andre Garcia, was meticulous with the install, resulting in a beautiful floor throughout. The best of the best all around. We highly recommend!

    Peek's Floor - flooring - Updated July 2026

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