I came in with two laptops: one that wouldn't update its operating system and on which I'd messed…read moreup the screen with some oily eyeglass cleaner; the other I couldn't start at all bc the keyboard didn't work, plus - just a small thing - none of my passwords were current. That last point was causing, umm, major problems on both laptops. Nyasha (pronounced NAW-sha) fixed all of the above. While deftly serving other customers. And he allowed me to stay, use his power cords on my laptops while downloading the needed software updates in his shop. This was invaluable. Had I not been in his shop I would not have been able to work through the roadblocks that came up during the downloads. He wasn't even going to charge me for his time! So I'm buying an external keyboard, a keyboard cover, and 2 gigs of RAM to thank him for restoring both of my laptops - and their screens- to high-functioning beauties.

I'll just leave this here as an example of their much-vaunted customer service. This is from an…read moree-mail replying to a message noting that a recently-replaced iPad screen had cracked: Our warranty clearly states that we do not cover the effects of gravity, stupidity, and water. It is a litany that is recited at the presentation of each and every products we repair. We would be pleased to examine your iPad. As for coverage under our warranty program, that is another matter indeed. I would be pleased to examine your iPad. We have the tech to clearly see if force as been applied to an area by polarized light. We use that when we work with law enforcement. It is quite revealing. I am sure we will hear from you soon, Michael R. In my 30+ years of customer service and 25 years of technical support I have never experienced a response from a service provider where they made thinly veiled...suggestions...that a client is guilty of negligence...much less of warranty-breaching stupidity. Needless to say I have not replied and will NEVER return.

They fixed my broken iPhone screen in an hour and gave me a free screen protector and a 10%…read morediscount. They're the best!

Seemed honest and spoke straight talk. Gave a free estimate for a toasted Mac Book Pro. Good guys.read more

Literally the best and cheapest place to buy iPhone cords in Toronto! When I was in a pinch and…read morephone cordless, I picked up NOT ONE BUT TWO cords here, basically for the price of one! The First - A nice "on-the-go" cord. I wanted something that wouldn't be accidentally taken from a party. This one is great because it is a bright blue with white tips, and it easily rolls up. It also lights up blue when plugged in to the wall properly, and then lights up red when it has the phone charging. YAY. $20. The Second - A THREE METRE iPhone cord. Looks just like an iPhone cord. Works just like an iPhone cord. But it's three metres long, and it costs a whopping (tiny) $20. Staff is super-easygoing and they cram everything they can into this tiny space. YAY.

I've had a couple devices repaired at sellteck before. The first was an android device that needed…read morea screen repalcement. They did the best they could with it and performed a satisfactory enough job that I returned with another device at a later date. I recently took it upom myself to take apart the android device sellteck had repaired in order replace the screen again. I found that when they reassembled the phone they left out, lost or stole multiple screws that should have been replaced, failed to preserve or replace the protective sticker required for using NFC and left out, lost or stole multiple small metal pieces that cover and hold in place the important wire connections in the device.

I popped in at around 9 AM with a battery that wouldn't stop draining…read more I dropped off the phone and was told I could swing by around 12 to pick it up. The phone works great now and it's depleting like crazy. Great service. Well worth the charge of service. Would 100% recommend on any phone repair moving forward.

Brought my Iphone 6s to have the battery replaced. Cost me $35 and they did it while I waited. He…read moretold me 45 minutes, but I was there for no longer than 20. Sure they weren't the friendliest bunch, but they were helpful - and I wasn't looking for a lifelong friendship. Phone works perfectly - can now go the entire day on a charge like I did when I bought it. The 'lab' where he replaces the battery is right in the store which allows you to watch him replace the battery - and ensure he doesn't browse all your intimate photos you've taken of yourself for your girlfriend. You know what I mean... No complaints here!

I'm in the process of a return/refund. Because they contacted me to let me know the phone on the…read moresite was mislabeled and is out of stock And to choose a different one. so I did. They then proceeded to send me a totally different phone that was a much lower grade and would have been cheaper if I ordered it, and claimed it was an upgrade because of it larger memory. I will update this review once the return process is complete. But in all fairness I did order a phone from them like a year and a half ago and that process went smooth and I received what ordered.

Terrible service! It's like they are planning to rip you off and take your money. The people who…read morework there use big words and try talking all about the technology so they charge you more. I got a screen protector at this location and 1 week later it started to peel off. I decided to go back and ask if they can do anything or provide me with a new one. They refused to help me and said to call the manufacturer because they don't deal with that. As a service provider you need to help customers!! Because of this incident they lost a customer, have a bad review, and I will spread the word that this business is a rip off!

My Apple Watch screen was cracked badly and I brought it to The Repair Store. Alex was fantastic,…read morehad it repaired within three days and personally picked it up from their repair centre. I highly recommend that you have your electronic repairs completed here.

The rating is half a star. They eventually refunded the cost…read more Replacing An OEM screen is a big deal. An iPhone is expensive. When a phone is still under warranty - one of the rules is it must be replaced by an authorized dealer. Awesome. Easy right? Oh, totally wrong. This came with a serious lesson. One that should be passed on. Searching internet and finding listings that say authorized is one thing but are they actually is another. Discovering anyone can throw this on their window is sort of scary. Calling this shop, assured repeatedly by the owner that indeed they are an authorized repair shop for Apple phones. Great. He said come on down they can fix it. In the end, he fixed my screen twice. The first time, fail. Constant fluttering on the screen. The second time, fluttering worse than the first time. Lesson number one, never believe it's a genuine screen when they charge 40 dollars and it's 2oo bucks at Apple. Assured it was a genuine screen and yet twice it was, in fact, an absolute not. Tired and frustrated at customer service. At one point, accused of being racist when I came for an appointment to repair my phone. The associate did not believe me even when the owner was on speaker phone telling him to fix it. Unbelievable. A couple things transpired before he eventually refunded me the cost. I called Apple. Asked about this location, to my surprise told it was not authorized. The list is available of locations authorized on their site. Also discovered that this 'authorized' dealership is common. They received frequent complaints. I went into an authorized Apple shop and immediately upon flashing my phone they could see I did not have a genuine OEM screen. This repair nullified my warranty. I was furious. I told them experience at the shop I was at and was told unfortunately they had heard this before. So I paid out of pocket for a new OEM. After discovering the fabrications of this shop, I spoke with the owner and tried to be reasonable by explaining that what he had done was mislead a customer and I asked for my refund. Eventually, I received my money back. Left relieved but Not without checking with people in the surrounding the area (it sits behind a gelato shop. I know, kinda sketch but hey he said authorized .who am I to judge?) Apparently, there were others who were ripped off by this business and not just iPhones -androids too. Lesson learned. Go to an authorized dealer from a list found on the Apple website. Talk to one of their reps if you have a concern. As a side note, when returning, that authorized sign - mysteriously disappeared.

Great work. My smashed screen was fixed while I waited. I thought it was beyond help!read more

Excellent customer service. Changed my battery and when I thought the battery was still a problem,…read morethere was no hesitation and offered to change. Brought phone back for another small issue and they cleaned on the spot and no charge. Highly recommend - excellent service!!!

Great service! Good price and Jamal and his partner are friendly...and very efficient! A big help…read more They are very responsive to messages. I appreciated their help in getting iPhone 6s screen repaired. Thanks guys! Hope I won't have to fix my phone screen again - but if I do, I'll come to you store!

Well button and LCD didn't work from the first place, nothing to do with humidity. I picked phone…read moreclosed to 8pm after being working from 6am so didn't really have time to check them and was too tired. Figure the problem in the morning when start actually using it... and called u right away... All 3 phones were the same.pne I took with me at work, 2 of them were at home. All have LCD coming out... I could fix them cheaper $150 (as I did before) but better quality. But unfortunately the place is not convince for me as its too far since I change my work place... so I decided to give a try... And actually regret that I did that... I wasn't really happy and satisfied with how many times I had to go and quility and price paid for the job. My boyfriend phone has the same issues, his camera is still dirty so he is not satisfied as well... Just gave up don't have time and nerves... I was asked to leave a good review but why would I hide my bad experience?!?!?