Very nice place, would recommend to anyone around the area, all different kinds of productsread more

Super friendly staff. Snagged 30% off for the New Year special; great deal! They have a wide…read morevariety to choose from & so far all of the edibles are bangin'!

I called ahead to ask if they carried a specific brand. James answered and was super helpful as…read morewell as informing me about the store wide discounts. I raced over and was greeted by Malia. She was SO kind and helpful. I knew exactly what I wanted so it was a quick trip. I got exactly what I wanted, at a very good price and I will be back!

I'm honestly not sure why this location even needs front-desk employees. The ID check is handled…read moreentirely by a computer, and the staff didn't seem to add much to the process. The experience felt disorganized and unhelpful. Thankfully with the way technology is advancing, these will be the positions that will benefit to being fully automated.

This is the only weed shop in town I'll use…read more This isnt the largest or brightest of weed shops in Tacoma.. but it's got great selection, good prices and and a friendly, knowledgeable staff. However, in times of the Covid-19 Plague, this is one of the only business in town that seem to be taking the epidemic straight seriously. They limit shoppers to 3 at a time in store.. They have gloves.. some masks... ropes keep people away from counter and display cases.. they have lots of hand sanitizer.. signs ask shoppers not to touch anything.. This is the only business in town where I feel kinda safe... Wont go anyplace else. As a bonus, Tuesday and Thursday are 20% off sale days Stay safe.. Stay home.. Wash hands...

It is profoundly disappointing to see such a prime location squandered by a staff that treats a…read moreretail floor like a Police Interrogation Room. Customers seeking peace and a respectful, private experience are instead met with invasive, boundary-crossing questions. When I explicitly refused to disclose my personal plans to an associate ringing me up, they used my shutdown of "no plans" as an invitation to press harder--behavior directly enabled by a manager who dismissed my concerns via email as nothing more than the staff's "many communication styles." It is insulting to be told by this store's manager that I should have to police their employees' behavior by announcing when I am "not in the mood for conversation" just to be left alone. When I pushed back on this toxic excuse, management simply ghosted me, proving they have no interest in professional standards. I am not here to train your staff on basic social decency, nor should any customer have to sacrifice their dignity just to make a purchase. I will be happily driving an extra five minutes to a store with class that respects its patrons; if you value your peace, dignity and privacy, I suggest you do the same. (BTW, The store at this address is called Local Roots when currently searching "cannabis" on Google locally, with signage on the building that reflects it's the current name)

Very good product at a reasonable price for what you get. This is my first visit to this store and…read moreI give it a thumbs up, nice people, good service and answer the questions I had!

This is the email address listed online: contact@lucidpuyallup.com…read moreI first sent an email but what do you know, it's not valid!!!!!!! This is for the owners of lucid puyallup: I've been to your store a number of times over the last six months since moving just around the corner. Every time I go there, I am greeted with glares, only to be harassed at check-in and not helped with sincerity when I'm inside purchasing. I've had a problem every single time I got there, and it's a direct result of YOUR EMPLOYEES. When I was at your store just five minutes ago like I had been so many times before I was greeted by a very hateful woman, and then a few seconds later a guy walked up. She glared at me as I walked in because I brought a bag with me. My bag contained my birth certificate, front and back copy picture of my Stolen drivers license, AS WELL AS My new ID issued from Department of licensing. The bar scan was intact. The paper was perfectly crisp and clean. When I provided all of these documents, the dude even said "yeah I've seen you in here so many times before." Yet he still Hummed and hawwwwd and said he wasn't sure. And that he wasn't sure what the law was. Neither did the woman. Not one of the two employees in front of me knew Washington state law, but I do. They just looked at me, so I asked if they could call the owner. About three seconds later as I'm waiting for him to call the owner, the woman who I look back at is still glaring at me and says without being prompted " We can just refuse service to anybody too." I was a little taken back at first because I've spent my hard earned money at your store- thousands of dollars, and all I'm trying to do is purchase product from you! I watched the guy walk back and tell me that he's calling the owner, but I don't see a phone and I don't see him doing anything. It's then at that moment the woman asks me to step aside so they can help their other customers. They just completely Pushed me to the side, they were not calling the owner, and really just made me feel unwelcome. If you actually respond to my email I will come back and show you everything I brought with me because I've been to zips and two other dispensaries and never had an issue at any of them. It's only your dispensary that I ever have issues at and it's the most ungodly expensive out of all of them. It's really unfortunate that your employees lost you thousands of dollars in business. But the real moral of the story is to treat people with kindness because you never know what they're going through. Your employee recognized me, knows that I'm over 21, and even has a barcode to scan so you are legally compliant. But they refused to do so not even knowing what the state law is. They didn't contact the owner, they treated me like I was nothing, threatened me, and didn't even try to be kind at all. You never know what somebody's going through. I truly hope that you speak with them, Educate them, And teach them some manners. Who knows how many other customers those two have lost you.

I come here from another town to get The Naked Science bath salts. I have health issues that cause…read morea lot of pain and I can't smoke or eat edibles anymore because in the last couple years all has started giving me horrible anxiety even after long breaks. (Yes this makes me extremely sad because I've used it for many years recreationally and medically.) I have a really hard time finding this specific brand because a lot of stores have stopped carrying it. I hope you guys keep carrying it because I will happily buy them all throughout the month (not the orange though it has glitter and my bathtub looks like a unicorn farted in it ) PLEASE PLEASE PLEASE keep stocking then in your store! I've tried other brands and they just don't help the same. These also work better than the bath bombs I buy when I can't find these!!!! Also everytime I have been in the employees have been amazing, friendly, helpful and very personable. Worth the drive for me!

Talk about some lazy workers at a store. Their customer service should receive a zero. When you…read morewalk in and you ask them a question and they say go to the menu what's the purpose of their job? Are they just there to take your order. Aren't they there to answer your questions? I will never be back here. ****And 9 days after left this review, I have not reach out to or apologized for the employees behavior!!! That says a lot about the management at this place as well!!!

This store will always be one of my favorites outside of the Puyallup Wa location. The layout is…read moreeasy to maneuver around and the staff are always professional. The owner cares about operational success and staff development.

Was going here for a few years now but man, dropped down in quality so much. Barely have anything…read morein stock ever. Overpriced as well compared to others

I believe the environment is really awesome. In the receptionist is very nice. The doctor is very…read moreawesome and knowledgeable. And I appreciate the services they provide.

Highly recommend a visit if you are looking for a more holistic approach to your healthcare, and/or…read morewish to speak to a naturopathic doctor about medical cannabis.

Great vibe! Pretty annassuming as it's on the side of a gas station, but great products and…read moredefinitely my favorite dispensary in the area

The entire staff is so helpful, friendly and knowledgeable. The manager is also an incredible…read morelady who really knows her stuff.