In the recent past years this entire complex has turned negative in many ways. First, it was sold…read moreto "absentee" owner who make certain in every way they are 'out-of-touch' with their tenants. Secondly, management has had many different faces. People make promises and the next day they're gone. The have had a couple of absolutely "HORRIBLE" & "UNFRIENDLY" managers. But once again, the owners are "absentee" so they probably aren't even aware of how poorly the facility is being run. We met with one of the sales people in assisted living who was rather helpful and when we went back a couple of days later she too was gone! Then there's the "rehab". This section should be under investigation for 'senior abuse'! They are desperately understaffed therefore the patients very poorly cared for. There is NO actual attention given that would be considered 'rehab' because the little staff that they have is continuously preoccupied administering pharmaceuticals. If you are considering bringing your loved one here, don't be fooled by the outer condition of the buildings because it's what's inside that counts. And inside is not good.

I was having these falls caused by my brain tumors"5 in the brain and 2 in the lungs." I called 911…read morefor assistance getting up off the floor an ambulance came and took me to TGH EMERGENCY Room Thursday evening. I was told that the hospital found an assistant living home facility and to be ready today by 2:00 pm. I been waiting on these transport people to come and get me. So much for that.

I just wanna say thank you for hiring me back in 2020 you hired me with no experience, but took a…read morechance on me and I loved all the residents in dementia care who became more like family. I may have left after a back injury because there wasn't much else for me to do within your facility, but having this experience motivated me to go back to college and now I am a medical assistant and going to get my associates degree this year all thanks to you giving me this experience had I never injured my back I probably would have never gone back to school to better myself. However I really grew to know each resident and their family on my assigned hallway I worked on for almost the two years I was there. So even though I no longer work here I just want to say thank you because you motivated me to stay in health care and caring for others is my calling & I hope the best for this assisted living and the employees who begin their journey here.

The price you pay for the care provided is ridiculously overpriced. They no longer have physical…read moretherapy services. The management is never anywhere to be found and doesn't address needs or concerns promptly. The facility is short staffed and the residents do not seem happy whenever we visit our family there. At night time they only lock the front door leaving the back and side doors wide open and unsupervised. They have cameras in certain areas of the facility but they do not work making them a useless excuse for safety measures. If you are wanting to be sure your family is in safe space I do not recommend this facility.

The staff and leadership were top-notch. Communication was outstanding from the family's…read moreperspective - any time I had a question or concern they were easy to reach. They either had the answer or were quick to follow-up. Any time they noticed something out of the ordinary or potentially needed my attention, they proactively reached out with clear and helpful information. When my father had a need, they would typically help him figure things out rather than ask me to take care of it. The doctors, nurses, and therapy staff were phenomenal - knowing their watchful and caring eyes were looking after my father gave me great comfort. The facilities and rooms are nice, although there were some significant maintenance issues (water, climate control) while we were there. I understand there may have been some staffing changes recently. The maintenance director recently reached out to me through the center director to explain what kind of remote to purchase for my father's television. It seemed like he was knowledgeable and that he took ownership of helping my father with his TV issue. The location of the Crossings is excellent with groceries and restaraunts nearby and a new hospital and medical facilities practically across the street. The one downside that I heard from my father and several other residents was that the food was not good. I ate there once with my father and agreed it was not particularly good. Staff are very accessible throughout the Crossings - I met briefly with the chef and believe he is invested in improving the experience. However, food continues to be the most significant weakness I have seen at the Crossings. Food is important, but the safety and well-being of your loved one is paramount. In my opinion, with the current leadership team and staff in place, you can be confident that your loved one is safe and well cared for. I am thankful for everything they did for my father.

Better Living is the perfect solution for anyone needing Home Health Care Assistance in Tampa,…read moreFlorida. It allows for most to "age in place" meaning home health assistance instead of be admitted to a nursing home. Better Living Senior Services has elder care, meal prep, companions, bathing aides and a whole lot more. It's exceptional service for you or your loved ones!

From the owner: We provide affordable and convenient Private Duty Home Care Services in the Tampa Bay area to the…read moreelderly, ill or disabled, with a promise of professionalism and high quality care.

I would give this nightmare a negative 5 if that were at all possible! After spending thousands of…read moredollars a month to secure care and safety for my mother-in-law, this place did not fulfill any of their promised expectations! They claim to be experts on dementia care, but regularly allowed my mother-in-law to be physically assaulted, often blaming her for their lack of supervision. Many times we would show up and she would be covered head to toe in her bodily fluids with staff completely unaware. They also on several occasions mixed up her medication's because of their poor recordkeeping. This place is horribly under staffed. Every time we tried to work with them, to address these issues, they made promises that they would not fulfill, and excuses as to why things were never their fault. After trying for several months, we realized that she was not safe there and have moved her out much to their somehow surprise. They really only care about the money! They have no idea how fortunate they are that they were dealing with my father-in-law and not me, because I would've had the police in their facility at least twice for the assaults against my mother-in-law, and I would've had an attorney on retainer suing this place for their obvious negligence! One of the worst experiences ever! If you care at all about your relative steer clear of this place!

From the owner: At Tessera of Brandon, were committed to providing healthcare and supportive services that honor…read moreyour legacy, embrace your wellness and respect your personal goals. Simply put, weve created a community where you'll continue to live your story, your way. It starts with our holistic approach to wellness and continues through our gracious amenities and secure and comfortable suites. And with the support of our thoughtful and highly-trained professionals, life here is fulfilling and inspiring.

Our mother lived at Dorothy Cares ALF for the last years of her life. I cannot imagine a more…read morecaring, considerate facility. My mom was given so much one-on-one thoughtful attention. We truly could not believe our good fortune. Mom had stayed at two different senior living centers. The first would over medicate and over charge for meds. The second was bought out by a conglomerate (money driven) and quickly went downhill. Mom was getting more forgetful and they'd just leave her in her room instead of reminding her of the activities she so enjoyed. Both were expensive. Their memory care building was truly depressing and smelled. We could not imagine our beloved mother in such. My brother lucked into finding Dorothy Cares ALF. We are so thankful. Being across the country, I worried about mom--but no more at Dorothy's. She would send me photos of mom opening my cards, flowers and presents. They would help her read my emails, as mom was getting pretty deaf for phone calls. They catered to her special little requests. Mom was always well dressed with coordinating jewelry every day. She was given her favorite beverage. If she got up in the middle of the night, they were there to help her. It took such a burden off my brother and I to know that mom was in loving, capable hands. Mom's medications were only what she needed, so her mind improved, nurse Dorothy saw to that. We actually saved money and mom received BETTER care than at a larger facilities. It was spotless and smelled nice--no matter when we dropped in. Surely there are reserved spots in heaven for Dorothy and her helpers.

From the owner: Now offering Adult Daycare Services for our seniors 55+ Monday through Fridays, all meals and…read moreactivities included. Please call 813-862-8871 on fees and additional inquiries. We are also Medicaid Long Term Care provider for all plans.