This is NOT the Garage Doctor as run by Trapper. It's one of these companies buying up all the smaller ones, and letting them keep their names. The ethic seems to be around upselling, making sales so they can go to the sales gathering in Hawaii, that sort of thing. I called for service of the backup battery...and $2000 later, I have a new this and that, except now, neither light on the opener comes on, so I drive into my garage in the dark. I have less functionality than before I called for service. The friendly sell-me-everything-in-the-truck guy became quite snarly when I called him back to look at the (now worse) opener lights. Yep, the guy put in writing that I need a new opener (another $1500), and yep, I was stupid in listening to the fast talk for how the new springs and bearings would make everything work better. But when the opener finally goes, I will be calling anyone but these people. read more

They are the repair people for our building In Denver. They finally came out to fix the door after 18 days and didn't have the parts so it's likely to be 25 days that the door is broken. Call anybody else, I have no choice as they are used by the buildings read more

He was very knowledgeable about garage doors and did not try to sell us things we did not need Excellent work! I would definitely recommend him read more

This company cancelled my appointment at the time of my appointment. Said they had another "emergency" job. Then had the gaul to want to reschedule on a different day. No apologies either. Stay away from this company. read more

Wow. They did some work on our neighbors house to the tune of $1400... I called around and got quotes half that price after the fact. Now she's upset on the Erie Facebook page and rightfully so. She was absolutely taken advantage of. But she's over it... I'd highly recommend getting multiple quotes before dealing with these jokers. read more

"YOU ARE A F***ING BITCH!" - Trapper S. (Owner) And I know what people think when everybody always rates a company really high, then there's that one person who gives them one star... but I have nothing to gain from posting this and this is simply my experience. Take it or leave it. After the person who answered the phone was rude/out of line, she called me back to apologize, sounding like she was nearly in tears. I am a forgiving person, people have bad days - everyone deserves a second chance right? This company came highly recommended and have stellar reviews, and I'm sure that they do a lot of great business - that's why I chose them. So I still proceeded to have them do my services, and she proved to be fine to deal with moving forward. The professional, kind service person (Mike) came out to install a garage door opener keypad - simple enough. The owner, TRAPPER, called me after the services and asked me what happened with my overall experience, he sounded defensive immediately, but I shouldn't assume that, right? I explained my interaction with the scheduler, he said "I already handled her." I explained not having the opportunity to ask necessary questions to gain adequate information about keypad installation related to the scheduler's preoccupation with feeling bad/excusing her behavior/apologizing - it didn't allow time for pertinent questions (that it didn't require electrical wiring, it's battery operated, and that they screw it to the wall and have you enter a code, and are on their way). I never mentioned cost or requested anything from anyone. He asked about my experience - I told him. Trapper listened, uninterrupted, then when he spoke, things escalated quickly. He asked me what I wanted out of this, I said nothing, but since he asked, to let him know that his company deserved to be represented better than what I had experienced initially - he proceeded to scream LOUDLY, curse me out, call me an asshole, call me a bitch multiple times, tell me that I was an entitled feminist who treats people poorly, that he's used to women like me, unlike his "kind wife" (does he talk to her like this...?), that I am probably still single because I've destroyed every relationship that I've been in because I'm a bitch, and that I am the 1% of customers that business owners deal with who destroy businesses because of bad reviews (I never have, by the way). I called him back again so I could request the invoice for my records - he started screaming at me again, told me that he hated me, that he hates customers like me, that I wanted something for free (which I didn't, or even closely suggest I get something out of this, I never mentioned money at all, and in fact, the lady on the phone initially offered me $10 off, because of how she behaved, and I told her that that was unnecessary). He then texted me to tell me he zeroed my balance, along with responses to my replies to his initial text, and all texts were extremely unprofessional to say the least. I thought about including them but figured I'd allow him to have some dignity. I was verbally assaulted by the owner, twice, to the point where I was literally shaking, and I have some grit, I am not a delicate flower. He said that there was another individual in the vehicle with him, and I can only hope that that person knows the truth of this conversation. I've never left a poor review for companies because I know they struggle and that Yelp does a lot of damage to local businesses. I always use local companies because I do support my local economy, and I love when businesses thrive. To be clear, I never asked for anything from anyone. I actually had my card out to pay the service person, and didn't make a fuss. I even declined the initial offer of $10 off from the scheduling woman. I have the recording of him screaming at me on my phone but Yelp doesn't let you upload things like this. I will find a way to share this because it was completely and utterly mind blowing - whoa. He also texted me and told me that he filed a harassment charge with the Denver Police Department.... who is harassing who here...? My biggest concern is that they know where I live and that's intimidating - based on his erratic behavior. It is against everything in me to leave a negative review for anyone - ever. But it is necessary - it's more about sharing my experience and my hope is that this is an outlier situation, for everyone involved here. Especially Trapper. Deep breath friend - I didn't deserve any of that. ** Trapper replied to this post & doesn't deny it happened - thank you for that. He emphasizes that I didn't pay - I would rather pay than to have been verbally abused by the owner - him "paying my balance" is a cop out to justify inexcusable behavior. You are "learning"...? To not verbally assault clients? Yay. read more

I can't say enough good things about this amazing company. We had a major garage door issue. They were able to send someone out within 24 hours. I was so very thankful for the quickness, professionalism and abilities of their technicians. Thank you Garage Dr. read more

Garage would go up but not down on my rental property, Mike showed up early kept me in the loop (As I was not there) realigned the sensors, replaced the rollers, cleaned and lubed everything for 300 bucks. Seemed like a fair price for a job well done. Mikes along with the office staff level of communication was top notch! Hire them! read more

I paid $600 in garage repairs. The repairs lasted 1 month and now I find out I need the whole door replaced. I recommend going to with reputable garage service company like Home Depot or Costco. read more

Great service and honest. They did a great job. Pointed out that the wheels were about to break and they were indeed in bad shape!

Great communication and service. Had a new garage opener installed and the techs were efficient and professional. We highly recommend the garage doctor. read more

Great work by Cody fixing our broke door, and very responsive - made it out same day!

Honest, Knowledgeable, Friendly...check! check!check. Not only did Mike from The Garage Doctor fix our issue, he did it for the price originally quoted. In the 5 years we've been in this house, this is the third time we needed help with the garage door, but this is the first garage door company that made a good impression! Hopefully the "next time" will be many moons from now, but at least I now have a reference I feel like I can trust. read more

Mathew came out and fixed our garage door. He was awesome and very informative. He answered all of our questions.

We got several quotes on a spring conversion. Garage Doctor was almost double the other quotes. Just a reminder to always get a few quotes!

I used to highly recommend them and other companies opened up. Took them days to schedule a garage door opener replacement. VERY PRICEY!! New and better companies have opened. Use someone else! read more

The Garage Doctor came out and did an incredible upgrade on our old system. After my ski rack was accidentally caught in the pull cord backing out, one of my doors wouldn't close properly, and finally got stuck halfway down. I have a very low clearance garage, and the Garage Doctor was able to upgrade the entire system flawlessly, and even came out to spitball some cool visual ideas for the doors. This setup looks commercial-grade, much higher quality than the system that was previously installed. They were not the cheapest option, but weren't that much more expensive, and the result speaks for itself. Bottom line: if you want the best-looking, sturdiest garage door system In Denver, go with the Garage Doctor. read more

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Trapper came by measured said I would get my estimate later in the day it's been two weeks.

I was given an estimate of $275 over the phone for a broken spring on my garage door. Little did I know that quote was for 1 spring and of course the tech said I needed 2 new springs, so I am at $550. Then, I needed 10 new rollers for $189; so now I am at $739! My garage door is old, as it was built in 1996 but this pricing is outrageous! When he gave me his card, it said " Garage Door Service". I said I thought you were the Garage Doctor and he said that " we are all the same company". I am am so tired of being ripped off by repair businesses right now. Yesterday, I had to pay $350 for a locksmith to open my door! I understand that small businesses lost money during the pandemic but they are trying to recoup their loses by excessive rates. I am retired and I did not receive any raises during the pandemic and these excessive charges are a real strain on personal budgets! i am in Highlands Ranch, Colorado not San Francisco!! read more

If you are looking for supreme service at a fair price, call Trapper at The Garage Doctor. This was a unique job out in Sedalia, as we had added kind of a carport to modular housing. So they had to do a lot of framing and get us custom door. The knowledge and workmanship was outstanding. Highly recommend 10 stars! read more

Got my new wood grain look Garage door installed and IT IS AWESOME! It's beautiful, insulated, quiet and the windows really let the natural light in that I was wanting!!! Ryan came out on a service call to fix our old, rotted out, ugly particle board door and showed us all the problems that this 23 year old door had.......and would have in the future! So we decided on this door that we will never have to paint and it's just too cool for words! Ryan was training a new member of the team, Jared is his name, and they both were so professional and personable. Thank you both for everything!!! Would recommend them both hands down if you need any garage door help! read more

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On time. Efficient. Professional. Friendly. Fixed our bad spring - garage door operates perfectly now!

Mike and April did a great job getting our door repaired quickly. Would call again!

These guys are great! They said that the 10' high door was back ordered and when I said I needed it before the snow-they got busy and found one and had it installed in a week! Very professional performing a more complicated installation with small clearances. I highly recommend them as worth every penny! read more

The best in the business! Shuffled their schedule around to accommodate me and although it wasn't an emergency situation, came to my house within 48hours. Trapper was excellent and his no pressure, informed and non-salesman type approach, made the whole experience top shelf. His repair on my garage door took less than 20 minutes. Would highly recommend and definitely use their services again. LM read more

As you can see, Trapper's reply continues to be sarcastic and condescending. If you look closely, it is clear he has a bunch of fake 5 star reviews from people who have written 1 or 2 reviews only. - Nice, he deleted the sarcastic part about apologizing because "I" couldn't understand them after seeing this. read more

Quick, courteous and fair prices. Their team is responsive, showed up on time and quickly completed the repairs required for our garage door to replace our torsion springs. I recommend their services. read more

Friendly service with accurate and competitive prices. I had a broken spring as well as garage door opener installed with same day service without getting ripped off. I will use them again for garage door installs on rentals. read more

Was surprised to see a recent one star review for these guys. I called late yesterday afternoon after my garage door went off the track and they were able to get someone out to my house within 24 hours. Justin was friendly and professional. Within an hour, he fixed the door and tightened the chain on the track as well. Fair and transparent pricing, really happy with the work done. Thank you! read more

These folks are 1st class. I highly recommend the door with a plastic sheet sandwiched between aluminum on both sides. On this date (6-15-18), it runs about $1420. Handles well the bumps & bruises of life. Moving parts have different warranties, but the door itself (except for hail or user damage) is covered for life of door with current homeowner. About as good as it gets. You might have them include in the quote to have a handle on the outside of the door (it comes in handy if, for any reason, you have to release the motor drive from the door [manual mode]). - Dan G. read more

It is nice for a small business just to answer the phone these days. I called a few companies and they never answered and never returned my call. Garage Doc was quick and professional. No one wants to spend $350 on a garage repair, but they were honest, punctual, and personal. I got quotes for as high as $750 from 2 other companies for the same exact work! Ryan did a great job on the conversion install. He walked me through everything before, during, and after install. He also gave me some tips on door care. He reset my garage door opener and oiled all the bearings, and hinges at no additional charge. I would highly recommend them and will call them 1st with any of my garage door needs! read more

Trapper and his team rock. I needed new garage door openers, the original in my house were 20ish years old, and they took care of me fast. The guys were polite and professional and the new openers are way more quiet than the old ones. Almost too quiet. I like to know when my wife leaves that the door got closed so they installed a cool transponder that tells me it's closed even from my bedroom. I had them out for routine and a spring or two and I won't call anyone else! The price is always fair and service fast. read more

April returned my call in a timely manner and sent Simon to check my garage door opener. Simon called when he was on his way as I was told he would. Simon checked the balance and tried to reprogram the existing opener to make it work. That was unsuccessful and it was a 12 year old builder grade opener. Simon replaced the opener quickly and efficiently and checked the other parts to make sure there were no problems. Simon and April were both helpful and great to work with. They delivered everything that was promised on the call. read more

The garage door opener we had was hanging on by a thread until it finally bit the dust...on a Saturday...at 11:30pm. The Garage Doctor was one of the few places open on a Sunday and Trapper was great taking my call. He asked me some questions that other companies did not, which would impact the cost, so I got the true quote right from the start. After making some more calls and comparing prices, I felt The Garage Doctor was the best option. And they were. We weren't available Sunday, so Trapper took down my info and had his scheduler call me in the morning. The tech near us was already booked for Monday, but April scheduled me first thing Tuesday and said she'd keep an eye on his schedule in case something opened up Monday afternoon. Sure enough, a slot opened and she called to confirm we'd be available within a 2-hour window. The tech Brock gave me a call about 30 minutes before the window and said he was on his way and gave me an ETA. He arrived right on the dot, was quick to confirm our suspicions regarding our busted opener, and gave us a recommended replacement he felt would do the job well without overselling. He answered our questions thoroughly and was great to work with. Within an hour he had everything installed and running perfectly, including a new keypad. All for a very competitive price that included hauling away the old material. Quick, knowledgeable, friendly, caring, attentive, and reasonable - what more could you ask for? Thanks Trapper, April, and Brock for getting this all taken care of so quickly, especially during spring storm season. read more

Garage spring broke Sunday night! I called at 8:30 am the next morning and it was upgraded AND fixed by 11! I appreciate that I didn't have to wait for days! Awesome service! read more

We were in need of some serious help- my husband drove into our garage with the ski racks on the roof and knocked the door off the tracks and dented the door. After receiving three other garage quotes from local companies in the area, we decided to go with The Garage Doctor. Their pricing is 100% fair and their customer service amazing. We worked with April for scheduling and payment and then the owner, Trapper, came out to do our garage quote and then the work. He was one time every time and did a great job. He explained every part of the project for us since we are new homeowners and in need of some help :) Thanks again!! read more

The Garage Doctor had a fast response time on Yelp and was able to work me in very quickly, saving my car (and me!) from being trapped in the garage/house longer than necessary. I had a hinge that somehow became mangled and ripped out of the lowest garage door panel. Trapper was able to come up with a solution that I hope will last for some time. When I do eventually need to replace that panel, I will definitely call them first! Thank you! read more

They showed up on time and made my broken garage door run smoothly. They were also very polite and (I thought) a reasonable price.

I was able to message with Trapper of Garage Doctor through Yelp and that was a great start to the process. I determined they were the best price - combined with best reviews - for what I needed, which was a torsion spring conversion for our garage door. Communication was excellent, the tech was punctual, and he did an excellent job for the agreed upon price. It doesn't get any better than that! read more

First technician scheduled was delayed and we got a call from another tech that they were on their way out. It was great that they called us about the delay but even better is that they had already sent somebody else to take care of us. I wanted a general service and asked them to change our rollers from steel wheels to a more quiet nylon wheel which has cut down on the noise. I was given my quote and agreed and they were done quick! Like 20 minutes or so. Along the way the tech found a broken hinge on my garage door and fixed that without increasing my cost. That was very much appreciated. I will be looking to these folks when I have more garage door work to be done or when we upgrade our garage door. Thanks Garage Doctor! read more