Garlock French has been helping my family with any ice dam, roof leak, or in this latest case, a…read morewhole cedar roof replacement. There is no equal to their quality and careful attention to detail by their long-standing staff of experts. They really care about doing the job right and meeting your expectations above all else. Shop around if you like, but this is the company to award the job to, hands down.

Garlock-French did an excellent job of reproofing our church and did it quickly once started. They…read morekept us informed of progress while working. The start date was moved back several times because of weather issues so it wasn't done in early summer as we had hoped but it did get done and done well.

Many companies are capable of installing new components successfully. What separates the good from…read morethe mediocre is service after the sale. Owens Co came through to repair a small seeping joint that if ignored could have flooded my basement. Owens Co. came out promptly, the service person, John, extracted the compromised pipe and took it with him to document the issue. Owens Company issued a full refund for the repair I paid for. I thank them for doing "the right thing" and separating Owens Company from "those other guys".

One star rating for this company is way too generous. We signed a contract with them I. December…read more2024 and had our furnace installed on December 17, 2024. About a week later when the furnace still wasn't running they installed a part that was not needed and did nothing to fix it. We were told at the time that they would reimburse us for the nearly $500 charge. Then earlier this year in May when the temps hit the 80s and 90s we discovered that when they installed the furnace the neglected to reinstall the air conditioner so they finally reinstalled it on May 16. It was 63 degrees by then. And they still haven't reimbursed us for the needless work and trip charge in December. When I texted the salesperson about it on May 29, 2025 his response was that I should be nice and have more patience. It has been 5 1/2 months and I am being impatient. I wonder if they let their customers get away with treating them this way?

I've used this company a few times now over the last 7 years to come fix our garage door. Each door…read moretech I've had has been wonderful, no complaints. They try to fix what they can, and the prices are fair. I was very happy to know that Chad could fix it this last time at no cost after spending so much in the past. They have a warranty for lifetime on some of the parts which helped immensely. They get you in quickly for an appt as well.

I had garage door repair done by Reliable Garage Door over 5 years ago, and they didn't try to sell…read moreme anything more than was necessary. Jake was prompt, thorough, and great to work with. He has returned at least 3 times since then to tune up the spring and door. FOR FREE!! When is the last time you've had a company offer a free annual tune up?! There's a reason for the 5 stars! Excellent service, quality, and value!!

We had a 2-car garage put in the back alley at our Highland Park house, and we had a really good…read moreexperience with Sussel Garages. We met with them in the late summer of 2022, and were debating on whether not to have this done end of 2022 or first in the spring in 2023. We ended up going with spring of 2023, and were first on their priority list. While the project took longer than expected, and we had some set backs, we were still very happy with the communication. In full disclosure, we did have to have one side of the garage re-done due to some James Harding and a portion of the roof re-done (due to rushed contracting work), we still were really happy with the overall project. Would definitely recommend them again.

My friend had them build a garage in St Paul. She wanted me to look it over because she was having…read moreissues and was concerned about Sussel not doing the work properly. My first look inside I saw the concrete floor was not finished correctly. Know how the sidewalk or walkways you see everywhere outside? That's what they did inside. troweled crack control joints and the floor was not troweled flat at all. The lighting was done incorrectly and not according to plan. Not a single light was installed over the workbench but off to the other wall instead. the sheetrock wasn't hung in any timely matter at all. missing vapor barriers. She told me that they charged her $1500 for electric service connection which she later found out that $300 was what Excel charged Sussel. The subs Sussel uses must be getting shorted on pay for them to do such shoddy and incomplete work. Can't think of any other reason for them to not care about getting it done correctly. She said she has not been successful in getting them to fix anything and they sued her when she tried withholding the last payment. I really feel sorry for her getting taken by a company that really does shoddy work. I've read other reviews about Sussel and it really seems to be about which subs they use. My advice? Hire your own subs. Make sure everyone sticks to the blueprint.

I was looking for a garage door service provider for Spring Repair and Opener Repair. So, I called…read morethem to come and give me quotation. I told them so that they could start work asap, and they did everything professionally. Service quality was good with a compatible price.

Jake was honest and trustworthy about the options that we had to fix our garage door springs,…read moreworked quickly, and did a great job. Probably could have charged me more!

Jake found the issues and repaired our garage door quickly and for the quoted price, plus parts.read more

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Be aware he sold this business to A1 . They don't tell you when you schedule with them that the…read morebusiness has changed . They now charge you 59 dollars for just coming out and tried to tell us we have to pay 1,000 for one broken spring . We said that's robbery he called his boss and said oh ok 400 no warranty. We sent him on his way . Only use this company if you like to get ripped off.

Went to the gym early this morning and noticed my garage door closing oddly. Upon return home, I…read moretook a look and saw that, somehow, the J-arm had come disconnected from the door. I was able to reconnect it, but having never encountered something like this before, I wanted to get the door checked out by an expert. I called around to a couple of companies and appreciated The Garage Door Guy being able to send a tech within a couple of hours. Upon arrival, he quickly diagnosed the problem -- the opener and door being improperly installed. The technician was able to adjust the door and opener so it would work again and provided pricing options to have a new door installed. Cost to have the existing door repaired and the quote for the new door seemed very reasonable. I've found my garage door service shop, that's for sure!