I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

After a careful review of several available residences in the area, selecting Friendship Village…read moreproved to be the very best choice we could have made. Every service delivers more than advertised, and residents' comfort guides every administrative decision. The facility is doing the very best they can under the difficult circumstances of multiple constructions, but the coming year will see many improvements and even better delivery of services. The location, next to Faust park, couldn't be better.

Exceptional staff members who go above and beyond! The have a lot of longevity in their staff which…read more is very hard to come by, but so very important for quality of care.

Lake St Charles is an average facility. My parents lived there a year and the facility is fairly…read moreclean and the rooms are large The front desk staff was always very unhelpful when my parents needed something simple - even tho it's independent living, there was an expectation that if they need some simple assistance, say with the cable, that the front desk would oblige but usually when their cable went out, I had to call spectrum myself even tho the account is thru the facility the main reason for the three stars is that they stick it to you upon moveout. first they tried to tell my parents they needed a physicians note to move even tho the lease was up. then they made my parents pay for the full Month they moved even tho they had paid first and last month rent at move in. the final straw is I have to call repeatedly to get their refund only to be told the carpet had to be replaced due to stains. imagine my surprise as I was the last one in the apartment and there were no stains. hindsight - I wish I had taken pictures when they moved out if you move a loved on in, be aware of these things and read the fine print in the lease

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!

I was billed immediately for 7k for 11k scan. This caused a great deal of anxiety for me, Mercy…read morefailed to bill Medicare. Also, calling central scheduling is confusing some reps able to handle billing and some send you to a v.m to leave a message, I had to leave 2 messuages, because the prompts were misleading. I have many services through Mecy and should always be in the computer. Some how a duplicate account was created when i broke my tibia April 2026 delaying my care for months, I went to SSM. Vascular care from a new Mercy doctor was lacking concern for my issues with my legs during follow up, I went back to SSM. So far my cancer doctor is awesome. Staff always friendly. Its administration that needs to get on the ball.

It didn't go well! My father was in the hospital with pneumonia and came in through the ER via…read moreambulance! The EMS had him diagnosed with an infection when he arrived. The ER was quick to respond and fast acting. That's about where the good ends and the bad begins. They missed meals while admitted, they almost let him bleed out and had to call a code team to respond. He is on blood thinners but was treated the entirely wrong way! I don't want to freak people out so I'm not posting pictures. They were doing the exact opposite of what everything on the Internet said to do and a DR even admitted they were doing it wrong. Then even after this was finished and we requested ENT to look at him he was released to rehab where he had another nose bleed even worse and they had to put a rhino rocket in for 72 hours. No pain meds were given until requested and the 12 hours later he had only gotten one dose. Mind you I was there during 90 percent of this and he is for all intents and purposes non verbal. The nurse felt bad and was very attentive after she didn't realize he hadn't gotten any pain or anxiety medicine for having an almost 3 inch ballon in his nasal passage. Like WTF. I'm so pissed I can't imagine if he had no one to advocate for him what would they have done to him. A year ago I would have been in jail after the first part of this experience for a long time. This is disgraceful. I forgot to mention. The first morning I came in his entire bed was soaked in urine sheets and all and I have photo evidence of all of this. It is atrocious and negligent! I have even tried contacting several people in the hospital and told I would be contacted and haven't heard back and I told them hey had 48 hours before I began my journey to exposing them. 5 days and many other things to report we are going to the state health and senior services after this and we will not stop. I'm one thing and that is tenacious and I will get you on the news and hopefully have our day in court with you Mercy! Good luck! So much more to say but seriously try and keep your family out of everything but the ER and know what your family member needs and don't leave them alone there it will be bad if you do.

We admitted our son to McCallum Place on September 24, 2025, based on multiple assurances from…read moreadmissions staff, the clinical director, and the intake coordinator that ARFID patients would be supported with meals from their safe food list, and that new foods would be introduced gradually and therapeutically. This was the only reason we felt comfortable with such a big step. Unfortunately, that was not the reality. From the moment he arrived, our son was denied food from his safe list and instead presented with standard meals he could not eat. He was told he had to finish every bite or drink Ensure/Boost, and that refusal could eventually mean a feeding tube. Another patient told him Ensure/Boost makes people nauseous, which staff confirmed -- reinforcing his biggest fear (vomiting). As a result, he went nearly 12 hours without eating, became dizzy, nauseous, and panicked, and was texting us that he was starving. When I raised concerns directly with Dr. Slat, she was dismissive, did not address my concerns, and told my son he had to eat everything on his plate with no therapeutic support. She also refused to provide food from his safe list -- even after being informed by Dr. Flynn that he had not eaten all day. This was negligent and harmful, and it left my son more fearful of eating than when he arrived. When I pushed further, I was eventually told by the psychiatrist on shift that the program "is not really a good fit for ARFID kids because of the way meals are set up." This directly contradicted what we had been told by multiple staff before admission. At that point, I had no choice but to bring him home. For families considering treatment for ARFID, please be aware: this program operates on an anorexia/bulimia model and is not appropriate for ARFID. Withholding safe foods and using threats is not the ARFID standard of care, and in our case it caused harm. This was an incredibly emotional and difficult experience for our family, and I hope no other child has to go through the same thing.

Ill start this off by saying I'm a current patient at McCallum. I came for the victory program as I…read morewas admitted originally, and turns out, the "exercise and building healthy relationships with movement" is all a joke; all you get is one single extra outing and no movement or anything like that. its all fake. So, for a bit of backstory, I began exercising about a year ago and was never too serious about it up until about three months in, then followed me getting into what you would call clean eating, and I truly started to just fall in love with that lifestyle; I felt better, I looked better, and overall my life was just better. better nd I hadn't realized that my food intake wasn't aligning with my energy output (e.g., I was eating almost 3000 calories a day), and I wasn't gaining weight fast enough. I was never very big, nor was I ever very small; I was never trying to shrink myself. I was having issues with my thyroid, so we went to follow up with the hospital, and due to my heart rate being low, mind you, it will be as I was a heavyweight lifter and long-distance athlete, and they ended up keeping me for two weeks because they weren't feeding me enough at first, and I LOST WEIGHT. I stabilized after the first day, which speaks for itself, and then got sent to residential because insurance won't let you go straight to an outpatient program. I've been at McCallum Place for a week, and it is awful and not at all what it seems like. The staff hardly communicates. I'm not even here for anorexia, I am maybe 5 pounds underweight and struggle more with ortherexia and they treat it like I am. Really, no one is educated and will do anything to stay in power and are supposed to "redirect" certain behaviors but all the patients just feed into eachother I mean half the girls here are still losing weight if that says anything and also ive had girls be touchy and all the people here truly truly need the mental help this place wont give, theres a girl with a tub and she took a sit of her boost and we had to congradulate her and feed into this behavior?. Not to mention the "therapy" is all bs, you see a therapist maybe once or twice a week, which is hard enough to do since no one talks, and all they say is the cookie-cutter "what do you need?" and end up not doing anything anyways and the group work is just such surface-level questions. This place has done nothing but bring out what you would call an "ED" within me and exhastbated things to the point where I cant even think or look in the mirror, and all I think about is food when I didn't to this extent before, workers are supplementing their food because they dont even want to eat it, girls crying over boost drinks and just overall really inappropriate behavior from staff and patients . Half of the patients AMA anyways.. There is so much more, and I can't push you away from this place anymore.I can't believe I have to stay longer. STAY. AWAY. FROM. MCCALLUM

I went to Mary Queen on August 20 after having a complete shoulder replacement. I got there around…read more7pm. They had none of my medications until the next morning. I didn't have anything to eat until the next day. That night my son in law brought me dinner. The food was terrible and my room was dirty. I was supposed to be there a week but after 2 days I checked myself out! This was 8/20/2024

This place will kill your family member. They are ruff on the patients. Lie to the families. They…read morewould not let me stay when I knew my mother was going down hill. Called me in the middle of the night about the bed sore. Said it would take 2 hours for an ambulance. On my way over Zi called 911. The police came. Said this is signs of a bad retirement home. Police had me make a report. They will kill your family member the place is horrible