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    EverTrue Mason Pointe

    5.0 (2 reviews)
    Open • 8:00 am - 5:00 pm
    Updated a few days ago

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    1 month ago

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    1 year ago

    My mom loves living at Mason Pointe. She enjoys the people, food, activities, garage parking and her apartment.

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    Delmar Gardens West

    Delmar Gardens West

    1.7(10 reviews)
    0.8 mi

    negligent care for my dying spouse. He had serious injuries from falls and was not given warm food…read moreat meal time. No rails on beds so he was laid in the floor. I finally took him home with me where he died by my side. Not enough care for these needy elderly folks.

    Someone needs to check on the residents throughly because residents go without hearing aids for…read moremonths, they don't get assisted with toileting, have rashes between their legs(I was told and a family member had shown me a picture, residents who needs assistance going back to their rooms after meals are left in dining room for extended periods of time even after calling for someone to assist them, resident with diet/texture restriction being allowed to sleep allowed with a lollipop in their mouth, staff uses and takes from the residents ( using their deodorant, takes their toothpaste, hair bonnet, Q-tips, phone chargers, body wash, and their change tucked away in their drawer. They falsifiy information do that it can pass with State. Breanna, Ast. DON and Nurse Sandy even changed my mothers medication pass time without our knowledge or her PCP's order. If State would not notify them and show up unannounced maybe thing wouldn't be allowed. I'd noticed that a lot of workers walk around with their ear buds in talking on the phone even when they should be assisting residents in the shower. Also, they will put your loved one on Psych meds without notifying family not even checking their health history. Maybe because the Chief of Psych is also part owner of Delmar Gardens, seems like a racket. No one cares, like I was told by Charge Nurse Sandy "I don't know and I don't care" when discussing my mother's ER diagnosis. It's all about having a body, even if not qualified. Richard( Admn), Brenda (DON), Breanna (Ast. DON,), Charge Nurse Sandy, Marci(Social Worker), Optum Nurses (Sara & Amanda) PCP Alex Rudoi will all burn in hell for how you have NEGLECTED my mother damn near killing her again with the same medication Levothyroxine that was changed to be taken at night but is suppose to be given in A.M. on an empty stomach. All will ROT in HELL.

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    Delmar Gardens West
    Delmar Gardens West
    Delmar Gardens West

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    Friendship Village Chesterfield

    Friendship Village Chesterfield

    3.7(6 reviews)
    3.6 mi

    Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

    My Uncle lives here in a beautiful large patio home. We visited on Saturday and I couldn't get over…read morehow nice the area is! Off the back patio I must have seen at least 4 woodpeckers and several Robins flying from tree to tree, and at the suet feeders. It was a beautiful and active scene! After a tour of his home and a nice comfortable visit we walked to the main building for lunch, and they were having an Easter event in one of the large rooms where we talked to some of the delightful staff. We went on to the very nice Dining Room and had a meal fit for a king! He had reserved a very nicely set table next to large windows which open up to one of the nice natural setting courtyards. The food was great and the service was friendly and efficient. I know my Uncle is happy here and he gets lots of family who comes to see him and they are very satisfied with his freedom to do things and his social involvement. I'd say this is a great retirement community!

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    Friendship Village Chesterfield
    Friendship Village Chesterfield
    Friendship Village Chesterfield

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    Delmar Gardens of Chesterfield

    Delmar Gardens of Chesterfield

    2.9(9 reviews)
    3.3 mi

    Please do all your research before bringing your loved one here. Our mother has unfortunately…read moreneeded extra care and here is where we chose based on false pretenses. My mother and other residents here deserve better this is their home. I pray that staffing improves here and the medical staff learns how to be compassionate to their elders. I am thankful for the few that make sure she and others have what they need. As a healthcare professional I wouldn't wish this type of care on my worst enemy. Agency staffing is the excuse because most of the staff aren't regulars. As a traveling professional, patients never know if Im a visitor so that needs to stop. That information should soley be between management and hiree. Residents should never feel a change in care when a contracted worker is hired. A nurse is a nurse is a nurse and an aide is an aide is an aide etc. The professional doesnt change, just whom they get paid from. My mom has experienced negligence here. I pray God creates a solution in our families circumstance. I also pray for the others who may be having the same experience.

    My mom lived here for a number of years and it was fine until she had a stroke and required more…read morecare. In the year that followed, Mom sustained a broken shoulder, a severe skin tear due to a careless transfer, severe head and facial bruising from falling from her wheelchair. The last four days of my mom's life were especially traumatic due to neglectful hospice "care." My brother and I continually alerted staff to her discomfort and agony as she moaned and writhed in bed. It wasn't until we demanded a different nurse who got Mom comfortable - she died four hours later.

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    Delmar Gardens of Chesterfield
    Delmar Gardens of Chesterfield
    Delmar Gardens of Chesterfield

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    EverTrue Mason Pointe - assistedliving - Updated September 2026

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