I have been coming here for almost a year and have received good care. Before suggesting a…read moreprocedure, I was given different options to compare pricing. I was told pros and cons and was able to make an informed decision.

I am a new patient that had an appointment for the first time today. The doctor was pleasant and…read moreseemed to be very thorough. However, we spoke so long about my skin rash that I forgot to ask about a mole I needed looked at. I minutes down the road and proceeded to call back to the front desk to tell them my dilemma. When I spoke to the receptionist, she told me that in order for me to have it looked at I needed to schedule another appointment and pay another $75 co-pay. I would've gladly turned back around to have them look it or stopped back in another time I definitely got the impression from my conversation with the front desk, staff, that the practice is more concerned with the monetary value of my visit as opposed to keeping a new patient. I am really in my experience, and I will not be returning back to this practice.

I hadn't received this type of service in about 20 years. I was very thankful for Alishia and how…read moreat ease I felt during what could be a very awkward appointment.

I haven't had a fully waxed basement in more than 20 years. I don't know what the heck I was…read morethinking getting one now, but I have a boudoir photo shoot coming up and wanted to have one less thing to worry about. My waxer was Talyne and she was amazing. So professional, calming and helped me relax right away. Going for a Brazilian wax is quite an experience. You take off everything below the waist... and then, well, they do the same. All the hair, that is. Does it hurt? That's a silly question. Of course it does. I wasn't worried about the pain, but I was a tiny bit worried about feeling awkward and uncomfortable. But, like I said, Talyne is great at what she does. I wouldn't want to be waxed by anyone else. PS I'm hooked on the Brazilian. The results are, well, a bare necessity. I'll be back in four weeks! But no, I won't be posting any pics.

I read about the Facial Special for "Game Day" on your Facebook page, but since the spa had closed…read morefor the evening, I filled out an online form to be contacted the next morning. I did mention on the form that I was interested in the "Game Day Facial Special". I re-iterated that to the lady who I spoke with the next morning, and booked an appointment for 1 pm. I was so excited to get in the same day and finally get to try out your spa! I was told that a hold would be put on my credit card for the appointment (normal) and she said 3 pm and I corrected her to 1 pm. She also let me know she would email me some patient forms to fill out ahead of time - awesome! This was around 10 am and by 12:15, I had yet to receive an email, so I decided to head in early. I arrived at 12:45 and let her know that I never received the email. She told me my appointment wasn't until 3 pm. I reminded her about the conversation we had on the phone and I'd corrected her to 1 pm and she then said 1 pm. Unfortunately, she had put me down for 3 pm. I asked if we could do 1 pm since I was there and she said yes. She emailed me the form and I filled it out. Then she told me that they'd only be able to do a mini-facial...which is NOT what I wanted. Or I could have a massage. Also, not what I wanted. She then went and talked to someone about re-arranging her schedule and they must've figured it out because I was then told they could do the deluxe facial at 1 pm. By then it was a little after 1 pm. The person who did my facial (so sorry - can't remember her name - Carmen, maybe?) was great. Very good at explaining everything. It's a shame we started late (around 1:10, I remember looking at the clock as I was laying in the bed waiting). The facial was great - I enjoyed the products used (very seasonal smelling!) and the massage portion was super nice, too. It was a little light on the touch but that's my fault for not speaking up. When it was done, which was cut short (1:57) - I'm guessing to stay on schedule, she told me to get dressed and she'd meet me outside. I didn't realize she meant all the way at the front desk. I asked what kind of moisturizer she used, so she showed me. It wasn't until after I'd inquired about price that I was told I'd receive 15% off that since I had a service. I probably would've spent more on products had that been told to me as part of my end of service experience. When I went to check-out, I was told the normal price for the service, including a 15% gratuity. I told her I'd specifically scheduled for the Game Day special, and she said she wasn't aware of that. So to whoever does the social posts, please communicate to the rest of the staff what you've posted online! I also didn't realize the tip was added in to the total...that just kind of rubs me the wrong way. I almost always tip 20% - I didn't appreciate being told what I had to tip. We eventually got everything figured out and it wasn't until I left that I realized I didn't get the 15% off my product. Not a huge deal, it's just a couple bucks, but if you say you're going to do something, then do it. The specials the spa runs seem like great deals but the communication among the team is a little too messy for my taste. I'm not sure if I'll go back.

My husband got me a gift card to Spa Retreat for my birthday. Christy gave me a relaxing massage…read moreand really worked on my shoulders and neck which really helped me relax. The only problem was I was good for nothing afterwards because I was so relaxed! :) Anyway, she did an amazing job, and it was so peaceful and nice. The only thing is that the $80 gift card didn't cover the whole thing since they raised the price $10 since August (my birthday month). There was tax and tip. Still a good deal and I definitely highly recommend Spa Retreat!

Joy is amazing! She really took her time with me. I'm not big in makeup and she walked me through…read morethe whole process. She made me feel comfortable and pretty. And she did an amazing job! I highly recommend her!!

I suck at makeup and never wear more than mascara and tinted moisturizer, so I love it that there's…read morea person who can do makeup so well that it still looks like me!!! Even for such an occasion as a wedding or a fancy gala, I still prefer to look like I am not wearing any makeup. Joy has done extremely well with my demands. She has added lashes to my freakishly unevenly distributed eyelashes, created eyebrows where I have none but should, and chose peach lip shade for me which I NEVER would have chosen for myself but now believe is my correct color. I am grateful for her asthetic sensibilities and ability to make me feel pretty without using a heavy hand. I would use her again and recommend her for any face stuff for weddings, photos, events, or whenever you need to look amazingly on point.

Giirls~! I've found the best nail tech ever!!!! If you need nail arts done, this is your man!!! Ask…read morefor Sunny! I usually get gel mani, and I love getting nail arts, but can't seem to find a good tech who can draw well (i have high expectations when it comes to my nails) I wanted winnie the pooh and friends on my nails, and I was recommended to Sunny. Man, he can draw! He legit can draw! My pooh and friends nails came out amazing! Had a whole portrait of Roo on my nail!! Love how my eeyore and lumpy turn out too! Totally recommend him to anyone who's looking to get nail arts done! He is the man for you! Ask for Sunny peeps! that artist will take care of you and your vision.

Been here twice and saw Henry both times! I like basic gel nails and this is the best they've ever…read morelooked and felt. Half of my nails were broken going in so I can't wait to see what they look like going back in a couple weeks. Couldn't be happier

I found Latia last minute about 3 weeks prior to a tropical vacation in March. I did a lot of…read moreresearch and wanted to find an independent provider for body contouring, as it just seemed more personal. I had a wonderful experience. I lost 2 inches in my waist, and it's stayed off, and the problem spots on my tummy, thighs, etc were smoothed over so I felt tons more confident. My husband was amazed! Latia is so easy to work with, she's very laid back and so easy to talk to. Her passion for holistic care shines through. AND Latia actually really cares about results. She's also one of the hardest working people I've met here in Columbus. We were able to work together within a budget I wanted to spend and she designed a specific plan for my body. All in all I looked forward to driving from Westerville every 3 days to get me treatments done. I would definitely encourage anyone looking for body contouring to go see Latia, she's a rare find!

I had my eyebrows microblading and she did such a wonderful job I am so happy with the service she…read moregave me too. I would recommend her to anyone else too.

This lady is Amazing!!! I went to her with a previous Microblading experience that was not that…read moregood. She took measurements and showed me how my eyebrows will look like after the Microblading... Honestly, I did not expect such a great outcome. She is a perfectionist and didn't stop until my eyebrows looked perfect... I can't say enough about Duaa.. very professional and very pleasant lady. Thank you so much Duaa.

The location is clean, modern and has easy parking. The sugaring was much less painful than waxing…read moreand my skin was much happier. HUGE DISCLAIMER: they do not have the paper disposable thongs most places provide. Don't make my mistake and go in commando unless you want to!

I've been a faithful sugaring convert since discovering the service. If you find traditional waxing…read moreis irritating to your skin, sugaring might be the service for you. Not only do I experience significantly less irritation but I find I get a smoother, better result. I find virtually none of the ultra fine baby hairs that get left behind when I wax. Skin & Sugar is pretty much the only place I'll go to, everyone I've met here is super friendly and make the services feel like no big deal. I've found other places that specialize in hair removal can be impersonal and kind of scary, but I always feel incredibly at ease here. It's no longer an appointment I dread making, and I cannot recommend this business enough!