Quality work and warranted craftsmanship. They've repaired a few tricky clocks for me and even…read morereplaced glass in a odd sized Vintage French clock. Excellent shop. Some nice vintage watches too!

Fast friendly service. Went in for a watch repair on my Movado wrist watch, these guys are quick…read moreand extremely knowledgeable.

So I dropped my watch on the floor and the crystal cracked. *cries* The Fossil official repair…read morepeople estimated 2-4 weeks after sending it but I wanted my watch fixed right away. So I searched up and found Right Time, which is conveniently located right in the atrium. Out of all price quotes, Right Time had the cheapest price quote which was $35 + tax compared to the $40 $45 price quotes. And Gabriella, the business owner, estimated it would take 1 hour for the repair. Which is amazing compared to the other estimates I got. So I dropped by around 1 and returned an hour later at 2 and my watch was fixed almost like new. The glass of the crystal is slightly raised above the height of my actual watch so you can feel the bump and so now I have to be even more careful. I'm still happy with the repair and the workers there were super nice. I'd totally return to get my watch fixed if it needs fixing again, which hopefully doesn't happen. Totally recommend.

I needed a quick battery replacement, and this place was perfectly located inside union station and…read moreeasy to find. By the time I dropped my watch off, picked up my lunch and came back, they had already finished the battery replacement! They are truly first class and very efficient - my old place used to take a whole day to do that job. Definitely will be going back here for any watch needs in the future.

I came here to repair a small diamond pave intial "C" pendant that was broken in the middle and…read moremissing a diamond. I came to Guo because the repair cost was less expensive than the other place in Gerrard Square. They charged me $80 for the repair which I thought was fair, but the diamond that they chose to replace the missing one is a different colour than the other existing stones. The curvature of the C is also a little bit off- which is my fault because I should have showed them a photo of the original. Overall, it was fine. You can only tell that it's been repaired on close inspection. But in the future I might decide to go elsewhere.

Truly outstanding service. Went to get a new battery for my watch, and the personnel were really…read morefriendly and accommodating. The price was also about half of that I would have paid elsewhere. Will definitely be going back.

Highly recommend Aram…read more Initially I contacted the store on Queen st. They quoted me $55 to repair my disconnected necklace. When I sent photo via email to Aram, he was quick to respoded back. He quoted $25 for 1 hour service. I just picked up my repaired Jewerly from the store. Aram was very peasant to work with in person, he even lowered the price to $20 when he actually saw my necklace, fixed, even polished nicely. Now I am looking for more jewelries to repair.

Walked in, helped me right away, explained what I saw in this ring I got off Etsy, and offered to…read moreremove the debris for free! He is kind and knows what he is doing. I had to throw him a small tip, and if all goes well (or if it doesn't fit), I know I'll be back. He's got himself a customer. Thank you!

Shane was truly professional in repairing my Omega watch, he examined my watch as soon as he got it…read moreand addressed problems (parts, etc) quickly enough and showed, explained to me very understandably. Overhaul didn't take long and even with two parts replaced, the price was so good and reasonable. I would recommend Shane to anyone who are looking for watch repairs. I will definitely come back whenever I have any issues on my other watch, too.

I was looking to have a bracelet repaired and a quick assessment of an old Omega Seamaster from the…read more1950's. He explained what was good about it, what wasn't original, and what it would need to clean it up. Unfortunately, he also explained that the bracelet was unrepairable and that Omega parts weren't available. He gave me some ideas to pursue on alternative bracelets and to decide if the cost was going to be worth it to bring the watch back to wearable condition. I cannot comment on the quality of his work as I walked away without a repair, but I'm giving a top 5 star rating based on his knowledge and honesty and being professional enough to not even try doing a hack repair job that would just be a waste of money. Once I figure out the bracelet I'll definitely go back to Shane for the work!

One of the best experiences we had during our wedding process was buying our wedding rings! To us,…read moreit is a true personal moment and Hollywood Diamonds was there for us throughout the experience. There were 3 moments through the experience that motivated me to write this review: 1. No pressure on fees: I told sales associate Linda our budget and she ensured to stay in it. If I was attracted to something a bit more expensive she did warn me before taking it out of display and even showed me comparables that were in my budget. They not only understand a couple's desire to buy wedding rings but understand the bigger picture of planning a wedding itself and therefore are very considerate when discussing prices. 2. The team's patience: My husband and I went into the store not knowing exactly what we wanted. We stayed there for a very long time looking and they never pressured us to buy. They kept advising us to take our time because they understand how big of a decision this is. 3. Very informative: My husband works as an Electrician and therefore they adjusted ring recommendations to rings that don't scratch easily. They also taught me how to clean the rings to keep it an extra shine as well as mentioned how easy it is to resize in the future. If you are a couple that needs heavy guidance like we did, I would highly recommend Hollywood Diamonds. They truly accommodated us in every way and now, we are wearing our dream wedding rings everyday all thanks to the team.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

I had my Breitling bracelet adjusted. Great service. Had a good and honest conversation with the…read moregentleman working there. Will go back.

Fawaz is very knowledgeable in watches! Came in to ask him…read moreto take a look at my new watch that I recently purchased to make sure all the parts are authentic. Pleasure to work with him!

Jewellery is a very personal thing... it should tell a story about the person who's wearing it. And…read morehere is my story. If you are looking for anything jewellery related, within any price range, then this is your one-stop top shop! I am very picky when it comes to jewellery, and I tell you It is the only jewellery store that I deal with in Toronto. They're so much selection to selections to choose from, I just want to buy them all. That being said, my last purchase (before my 24K ring and my Bracelet 24K etc... but who's counting lol). This pendant I didn't have to try it neither see it physically, Because MINH CHÂU always made the best 24k gold. I am not here to neither brag about this shop, but I tell you by experience they are heavy duty. I just want to say many thanks to Ann who help me find the right Pendant who have the patient as an angel. She always there to smooth it out the transaction. No need to bargain, she give you the price that worth your buck. MINH CHÂU please keep providing the most wonderful choice of gold like you always been doing. Ann, I can thank you enough for your service rated 5 star.

The sterling silver post on one of my earrings broke off and I went to Minh Chau today to have it…read morerepaired. Service was quick, professional and reasonable. The repair was done in 20 min while I waited. Also cleaned my eternity ring and diamond earrings while I waited. Thank you Minh Chau. I will return for future servicing.

I walked in with an unusual request to remove a few chain links from a vintage designer handbag…read more The woman who was working there advised me on the best way to do so, and went to work right away. I got my bag back within 5-10 minutes and it's perfect.

I took a few pieces of jewelry that needed repair and resizing to L.E. Jewelers on Queen St. E and…read moreI was very happy with the results. The pieces fit perfectly and the repair was done with care and high craftsmanship. I highly recommend them.

Great service and value for both watch repairs and new watches. Great ratings on google.read more

I genuinely don't understand how this place accumulates so many positive reviews. If you care about…read moreyour watches, please read this before stepping in. I brought my vintage Rolex Oysterdate 6694 (1963) here for a standard movement service. Being new to the country, I needed a trusted watchmaker for my vintage pieces, and I fell for his claims of being a "former Rolex watchmaker" and his high Google rating. The technician originally quoted me $890 tax included for a full overhaul, with a one-month turnaround promised. Exactly 6 days later, he called saying it was ready. My BS detector immediately went off. He then claimed the price would be higher because he "had to replace the mainspring with a genuine Rolex part," for an extra $250. Let's be clear: in a standard overhaul, the mainspring change is always included in the base price. Furthermore, a mainspring is a completely blank, generic part, there is no such thing as a "Rolex branded mainspring" or any markings on it. When I challenged him and told him to put my old spring back, the price magically dropped from $250 to $125. A 50% discount on a "premium branded component" the second you ask questions? Shady. When I went to pick up the watch, the "welcoming" guy from before was gone, replaced by a sour and defensive attitude. I asked for the timegrapher report and the waterproof pressure test results, standard documentation provided by any real watchmaker. He refused, claiming he "doesn't do that" and that I just had to trust him. When I insisted, he aggressively diverted the conversation. Worse: the crooked dial feet I had specifically asked him to fix were still completely crooked. He tried to "fix it" on the spot in a rush, but again diverted the conversation, and ultimately did nothing. I had a timegrapher report from before his "service." The amplitude was a bit low, meaning the watch did need a service, or that the spring was a bit worn, nothing that cleaning and oiling wouldn't have fixed. The rest: 0s/day (perfect), 0.5 to 0.9ms beat error (near perfect, but suggestive of an aging spring). I went back home and put it on my own timegrapher. Result post service: +9.9s/day, 1.7 to 2.2ms beat error... the beat error indicates it was never tuned, he simply slapped a new spring in and closed the watch. Worse, a beat error that high prematurely wears out everything inside. Since, I bought a professional timegrapher. The readings were even worse than before. +183s/day, +2.3ms beat second. To top it all off, he added an illegal credit card surcharge to the final bill. On an initial verbal quote of $890 tax included, I ended up paying $1134.80 before taxes... I sent him texts, emails (that bounced back), asking him to: 1. show me the spring's packaging, 2. give me back the old spring, 3. explain why the readings were worse than before, 4. fix the crooked dial as he said he would. He never replied. I took it to my bank and credit card company, and here's what's interesting: they had received complaints about him before, apparently he operated under multiple names. I got a chargeback. PS: I went to Rolex to service another watch and mentioned him. They know him very well, but he is not, and never was, a watchmaker for them... and issuing a document to prove former employment or even an authorized service center is absolutely impossible. So the Rolex letter behind his desk? Probably forged. PS2: I went back in my hometown where I have a trusted watchmaker, I brought it to him. He confirmed the spring is indeed new, but the wrong reference for this watch, too "strong," likely the incorrect part. He had to clean and oil the whole thing again, as some oils were too thick, others too thin, and some were simply dirty. He told me it was unlikely the waterproof test had ever been run, as the gasket was dry and improperly seated. Which makes me wonder: what did this guy actually do to my watch, besides slapping in an overpriced, wrong spring?