I visited the Good Feet Store in Danvers this morning with my mom (who is 86). I can not say enough about the level of service, knowledge and kindness that we received from Andrea Connelly. It is unfortunate that in this day and age people like to write negative reviews but never take the time to write something positive. So...this is a good one. Huge thank you to Andrea for her patience (over 2 hours spent with us), humor and knowledge. My mom left feeling better and confident she had done the right thing. Thanks again for the fun time! Cheryl W read more

I spent $2,100 on insert's that didn't help and They don't tell you no return policy i call and no return calls i got dr. Schulz that helped for $ 16.00 dollars read more

Be aware, when you try in the inserts, they put them in Good Feet Store sneakers, you feel amazing in them. But when you put them in your own shoes, the feeling is entirely different. Back to back and knees hurting, the follow-up promised is almost non existent, ordered sneakers the day we bought the inserts, almost 2 month later, no sneakers, they did send others that we did not order... twice! For $1900, save your money and get orthotics from a Dr! The Goid Feet Store is a total Rip off! Sorry, don't like to leave these reviews but don't want anyone else paying so much for something that doesn't work. read more

I went to a store near or in Natick about a year ago. I was suffering from neuromas in both feet. The price of the package was about $1500 for 3 different inserts. Because it was so expensive, they offered Care Credit. I was told that if I paid it off in a year, there would be no interest. Well, I wasn't able to do that and I got whacked with an interest charge of almost $400! My understanding was that intest would START being charged after the year started, Buyer Beware! What a SCAM!!!!!!!! This is really bad business. I will do my best to advise anyone and everyone to avoid the Good Feet/ Bad Business store. read more

After 45 mins if a so called fitting. I get handed a price sheet. Lowest price 1200 then 1600 then 2200. For plastic and a pair of generic black sneakers. This place is a rip off. All while one employee not helping me that is. Was sized me up read more

FRAUDULENT... Unless you want to pay close to $2000 for a couple of clips of plastic...do yourself a favor and save your money.

Please don't go here. I am deeply sadden about how this store advertises things. You would think it's a foot store for all problems but it's not it's just for arch support which are 400 a piece. It seems like a lot of bogus information that they remembered and now just spill out to everyone. The manager once she realize she wasn't getting a sale from my mom she was extremely rude. She was basically throwing her soles at my mom because she was so upset that we weren't gonna make a sale. But while I sat there I saw two people not like it and leave and the other lady was a lot nicer. Never again avoid it read more

Hello! I came to the Danvers location in March 2020, right before Covid shutdown. I was in a lot of pain and wanted a "quick fix" for my foot pain. We all could sense things were about to change due to the virus. I spent $860 on products and wore them for months as instructed. I remember asking the sales associate why I should get these supports rather than see a podiatrist. She said that these supports "train" my feet and take the pressure off my heel; and that custom orthotics wouldn't help me. Little did I know I needed an x-ray and real medical help. I'm coming back to review a year after the fact because I want to help others with their time and money! You should never spend more than $70 for any arch support (which you can find at a running shop) unless it is a custom orthotic made by a medical professional. This store stands by its policies (nonrefundable) more than it stands by their products. read more

I visited the Good Feet Store in Danvers today and met with Andrea Connolly. Through the fitting, she helped me to understand my arch support issues. I made an economical decision, since I work standing on my feet most days, to give them a try, and so far so good. Andrea showed me how important it is having the proper support and also the proper sneaker. Thank you Andrea. read more

Andrea was very helpful! She was Kind and caring and took the time to help me find the best fit for my feet. Jenn P read more

I visited The Good Feet Store in Danvers on 9/7/22. After working as a nurse for 45 years I was experiencing significant foot and knee pain. My Arch Support Specialist, Andrea C., was patient and very informative. Over about a two-hour period she fitted me with the arch support system and allowed me to try it in the store. Andrea's knowledge of anatomy and physiology was quite impressive and her no pressure approach worked for me. I did purchase the system and have experienced very positive results allowing me to continue exercise classes pain free as well as longer walks. read more

I have been going to the running shoe company for years, but because of my age and some foot and back problems I thought I would try the good feet store. First of all they should have advised me to wait to be evaluated after I had my knee replaced Second they told me I would not feel the benefits right away . they never felt better Next after I had a knee replacement the lady from good feet called me to see how I liked them, when I told her I was disappointed she told me I should come back, when I told her I had had a knee replacement . She didn't indicated that she could help The only other time I heard from them was to ask if I wanted to try out for a commercial for the store My foot doctor recommended custom made orthotics that may be covered by insurance Even the ones not covered by insurance are MUCH cheaper than the good feet store the orthotics cost me over $400 and the sneakers were $200 ( at the running shoe store better sneakers are $110. And they made sure I signed a paper saying NO REFUNDS Stay away from The Good Feet Store, I know I will never go back and tell everyone I can not to go near them read more

Went to the danvers store and was hoping to get relief from my NOW diagnosed severe plantar facetious. Well they tried seeling me 1200 worth of stuff and I was very Leary and thank god I didn't!! Bought the "strengthener" offered to me that would "help me out the most" (also still paid almost $500) when all it did was cause more pain and damage and loss of work a week later. Go to a foot doctor!!!! these are not custom to YOUR foot and the people who work there are NOT DOCTORS!! It's amazing how before you can pay you have to sign 2 papers saying no returns at all under no exceptions!! read more

Had an appointment in Danvers today, and I had been planning to go to the Good Feet Store afterwards. I went to the store. The door was locked. A sign in the window said wait and someone would let you in and seat you. A woman came and opened the door just wide enough to ask me if I had an appointment. I said no. She asked if I wanted to make one. I said I lived in Methuen and didn't want to come back. She said, you need an appointment and closed the door. I guess they don't need the business. I hope they go out of business! read more

I went to the Good Feet Store after finding out I need a total hip replacement on the left side...besides the hip joint hurting from bone on bone rubbing...my Plantar Fasciitis in my left foot was becoming more paInful than ever before...I was almost at my wits end...I went to the store and Zack fitted me to the orthotics and explained the product to me. Zack did a nice job and the store was very busy. Just as described in their advertisements running on the television and internet my pain was minimized almost fully relieved within moments ( it did take a full two weeks to work through the program they give you it is a workout since they strength your feet). This is a full program of three inserts and a schedule to build up strength. I worked through the 14 day program and found nearly 100% relief. I use the maintainer when I spend more time on my feet for than 2 hours of time during a busy work day. The relaxers are used in slippers and sandals. I have had he orthotics for 4 weeks now and have no Plantar pain in my left foot at night when I sleep nor during the day. I let my orthopedic surgeon know of this product, my hairdresser and physical therapist. They all were glad to hear a raving success. I am sure once the hip is replaced, my entire leg will benefit from the continual use of the Good Feet Orthotics. Andrea and Zack did two follow up calls too see if they were working and they offer product warranties, yearly checks and updates. It was pretty expensive $1100 for the diamond set but they work! I justified the expense since I paid 800 for new tires for my car...why not take care of my feet... I am so happy with the solution for the Plantar Problem I can fully concentrate on my hip pain, surgery and recovery and find continual relief. They work as advertised! Thank you Karen G. Realtor read more

Recently, I went to the Good feet store. They sold me inserts and overpriced sneakers, which, didn't help my pain at all. The person that approached me was just a sales person, he was the only person I saw while there. Paid 400.00 for services and supplies, they hurt my feet extensively. I west to return within time frame, they wouldn't take the sneakers back. They aren't any help, just take your money, once you pay your own on your own. On the receipt it states return policy within 15 days, I went to return, they stated since I wore them I couldn't return the products I bought. This store is a joke, they don't help you with your issues and there is no medical professional on site. I was in a lot of pain, looking to receive some relief and all I received more pain than I started with in my feet and back. They have no compassion for their customers; this company should be reevaluated for their service, also their policies and the amount of money the charge. read more