Wonderful items and customer service! The staff was helpful and friendly and I would definitely come back again.

They have had a wide, well -stocked skin care/makeup section, which included very good brands. Unfortunately, they have minimize the makeup/skin care products. They carry to the point that it is not worth making a trip there just for that which I used to do. read more

Emily at Norstrom Rack in Danvers is and outstanding Seamstress. She is very knowledgable and spent time with me to make sure I was happy with the results. I highly recommend her. read more

All the staff are nice however it's definitely an independent shopping kind of store which I like. The store is not as organized as it could be but it has a great selection of products. read more

Found exactly what I was looking for. Easy to find. Will be a recurring customer. Hope this helps out

I've been coming to this store for years because I always uncover nice finds. They have a great selection of women's shoes and denim. The mens department is kind of small and lacks larger sizes. My husband is 6'4 and we struggle to find dress shirts for him in this store but I always end up leaving with a few bags for myself. The real problem with this location is the check out line. Be prepared to wait at least 30-45 minutes. It doesn't matter if it's a Monday at 2:00pm or a Sat at 10:00am. I also go to the Boston location and never experience this problem and Boston is a major city so you know there's an issue. What you will notice is there are always two people at check out, three if you're real lucky (line out the door) and a handful of employees walking around the store and organizing shelves. Now from my past experience working in retail when the lines get long - all hands on deck. I watched three people leave the line with a handful of clothes last time I was there. This really needs to be addressed because this store has so much potential otherwise. read more

Love. Love. LOVE! I thought I had experienced Nordstrom Rack before, but I was wrong. This location is by far the best I've found, it's about triple the size of Nordstrom Rack in West Hartford, CT! We found it on a whim, when I needed to take a pit stop on our drive up to Maine. It's in a plaza with a Kohl's and Pier 1, among other stores across the parking lot. Let's just say it was a long pit stop (about 1.5 hours because this store is amazing!!) The selection is huge for all departments including women's, men's, children, home, beauty, shoes and sleepwear/intimates. My favorite finds of the stop: I got a $700 silk DVF jumpsuit for UNDER $70, NYDJ Pants under $25, Jag Pants under $20, and Sperry Boots for $70 among some other great grabs! Shopaholic Tip: Go on a holiday weekend (Columbus Day, Memorial Day, Labor Day, Veterans Day, ect) and it's always an additional 25% off the sale price for "Clear the Rack" (at all Rack locations). P.S. I even saw Ted Baker and Kate Spade dresses UNDER $50 - wish those were in my size! read more

The return policy for this store is horrible. I purchased a pair of boots for my son for Christmas that turned out to be too small. I lost the receipt during the holidays but the boots still had the tag intact. After explaining this to the clerk when I tried to return them, she attempted to find a copy of my lost receipt via my phone number and email address in the system to no avail because these were not collected at checkout. The clerk said she'd get the manager and maybe I could get a store credit instead of a refund. The manager advised that she couldn't give me a store credit because it was against the return policy because they can't prove I actually purchased the boots. Ludicrous! Like I said the boots were in perfect condition with Rack tags still on. I should be able to get an equal exchange at the very least. Well kudos to Nordstrom for sticking to their policy at the cost of customer satisfaction. Well done sirs you have lost a customer read more

Nordstrom Rack is off the Hook.... My shoes had a blowout so it gave me a chance to check out the latest addition to the Danver's Shopping Scene. Nordstrom Rack is kinda like the mall outlet of Nordstroms. That is not a bad thing until the real thing at Northshore Mall opens up. The layout of the store is pretty generic square with merchandise covering most of the store with no wasted space. The prices are bit high but the quality and selection of name brand merchandise is pretty good. Added bonus, I noticed this place was loaded with many cute lady shoppers too. The men's section has a great selection of clothes and shoes. I spotted a great deal on a pair of Cole Haan black dress shoes to replace the blowout pair. It made for a successful trip, best of luck on your shopping expedition to the Nordstrom Rack. read more

This is quite possibly my new favorite place on earth. They had their grand opening today, and given the shopaholic that I am, I took the day off of work to check it out. They opened at 9am and I got there a little past 10am, not knowing what to expect. The place was PACKED. There were already hundreds of shoppers inside. The line for the checkout was already over 100 people deep. Yes, I am completely serious. The place is gorgeous. They are open, spacious, and clean. Everything is organized very nicely. The shoe department is HUGE and organized nicely by size (always a plus). The accessories section (handbags, small leather goods and intimate apparel) is sadly a tad small :-( Here is a quick rundown of a few of the things they had: -- Designer sunglasses (Coach, Gucci, D&G, etc.): $65 and up -- Burberry Scarves: $100 -- Designer Jeans (True Religion, 7FAM, Rock & Republic, etc.): $100 -- Ed Hardy Tops: $40 - $50 -- lots of Juicy Couture handbags and wallets -- a nice beauty section with higher-end shampoos, conditioners, and cleansers. Prices vary, but a good discounted price. The checkout line was insanely long, but I have to say, it was well organized. As you moved along the line, associated took your hangers, removed sensors, etc. They even offered candy and water (good water too... Poland Spring bottles) to those of us waiting in line. My wait was about an hour, but it honestly didn't feel that long. It was insane to see all these people with shopping carts full of clothes and shoes. I thought we were in a recession?? Anyway, I ended up picking up a few things and it was definitely worth the trip. I will be going again soon, but hopefully not when it is so insanely busy!! read more

OMG OMG OMG OMG! not to be a disgusting 15 year old review, but these are the only words to describe the joy that is nordstrom rack. i was so overjoyed that NR opened up in danvers, a short drive away from me. before this opened, i had to wait til i was back in long island to go shopping with my mom (which has its perks). but anyway! nordstrom rack has an AMAZING array of AMAZING clothes for half the price. stuff that is still in this season, not from last season. i've gotten coach flats, lots of awesome seven jeans, lots of marc jacobs stuff, lots of stuff from savvy (the best section of nordstrom) and handbags. you need to sift through racks to find the items of clothing, but it is definitely worth it. the store was a zoo, which was disheartening. but it just opened, so i assume once the newness dies down it will go back to normal. also, copious amounts of children screaming were annoying. if you need to buy someone an xmas or hannukah present, get it at nordstrom rack. it will be something really fucking cool and they will never know how much it cost. ------ lastly, i heard some trashy people saying "ohhhh i get it! this store is like marshalls!" (retch). this store is so much better than marshalls, it's not tommy hilfiger and roxy shit. it's MJ, nanette lepore and michael kors. this is the best store in the world. read more

I had the same reaction as Kristin P.--how did I wait so long to come here, after hearing so much about this place?!?! Let me start by saying that this is the discount version of Nordstrom. You do NOT get the doting sales people and luxurious dressing rooms, but you DO get incredible prices! For example... I got several nice blouse-type shirts for just under $10, and a nice skirt for only $15. EVERYTHING I bought was on serious markdown. Our 12 pieces of clothing cost only about $300 (two skirts, a blazer, dress pants, another work jacket, a cashmere sweater, another sweater, BCBG blouse, a few tops, etc.). It was truly incredible! There is a section for petites, a section for juniors, women, men, children, lingerie, activewear, shoes, and makeup/accessories. There's also a clearance section (yes, clearance from the already marked down Rack prices!). Very cool! Once I found this section I tried to work from there. My blazer was originally $200 and was marked down to $15 once it was in clearance. It's super dressy pin-stripe, but good to keep on hand. Dressing rooms have a limit of 15 items at a time, but they will hold your extras while you try them on, without even giving you attitude for bringing in a whole cart-full of clothes to try. :) Also, they give you points on your regular Nordstrom card, so you can rack up the points while getting more bang for your buck! So go here if you are looking to browse, or if you need a new wardrobe. But don't go here looking for the hand-holding luxury experience of the regular Nodstrom's. You will walk out just as well-outfitted (perhaps even better because you can afford to buy more here!), but will be much more exhausted from sifting through the clothes on the racks. read more

I just wanted to express my disappointed with Nordstrom Rack Online return policy. I was 13 days past the return date and both the store and online were not willing to help me in any way. I got sick with covid on Jan.6 and was not thinking about my return. Nordstrom Rack is very rigid with their return policy. I wanted to exchange 3 dress shirts (totaling $180) that I got my husband for xmas which do not fit him. The shirts are unworn, tagged and in the original packaging. These particular shirts are no longer available but they have them in other colors. Management would not do any type of exchange or store credit. They did use the word "unfortunately" a lot. Yes, unfortunate for me. Unfortunately I will no longer be shopping at Nordstrom rack. They have lost a longstanding and good customer all for 13 days past the return date. I wonder if Geevy Thomas, president of Nordstrom Rack, would consider this good customer service and whether this was a good business decision. read more

I LOVE NORDSTROM RACK. Coming from the West Coast, Nordstrom Rack stores are pretty plentiful, but I guess the love hasn't quite spread to the East Coast yet. When I found out that MA was finally getting its first Nordstrom Rack I was ecstatic! Since its grand opening, I have only been to the store about four or five times since it's a little out of the way. My favorite section of the store is the shoe department. Where else can you get a pair of pristine Barbara Bui heels for $100?! Oh, and did I mention all the very very well priced sneakers? There's even a nice designer section, just in case you don't want to browse all the aisles for the next addition to your Stuart Weitzman collection. The rest of the store is great as well. Always stocked with lots of denim, athletic gear, trusted brands, and new trendy stuff as well. One thing I especially like about Nordstrom Rack is that it has a very respectable Men's department, so don't forget to bring the man or men in your life! Usually I have to drag my boyfriend into Marshalls or TJ Maxx, but when it comes to Nordstrom Rack, he runs even faster than I do. read more

Nordstrom Schordstrom!!!!! This store makes people happy to shop at? WHY??? I was so excited to go to this store for the first time. I had heard so much about it. It was a mangey myriod of overpriced crappy shop-worn clothes that must have been in the backroom or warehouse of Nordstroms for years. EVERYTHING as far as clothing, was either overpriced, dirty, or snagged. And they call this place a high-end bargain type store?? Give me Marshallls or TJMaxx any day! At least those stores start at bargain prices, the merchandise is clean and new, and the clearance section is orgasmicly cheap! Now to get to my purchase.... As I said, I was sorely disappointed with the clothing, so I headed to the shoes. I love shoes... I will say I was impressed with the selection but did see shoes I could get at Marshalls cheaper. HERE'S the CLINCHER about Nordstroms......I didn't notice til I got home and read the reciept (didn't bring my glasses that day) that the flat slip-ons I purchased for $49.90 and retailed(supposedly) for $139.00 were tagged WORN AND REFINISHED SHOES. Thats right, people........... USED, RESOLD SHOES. I called the store to find out exactly what that meant and found out that when someone buys a pair of shoes at the regular Nordstroms, wears them, and decides to return them, Nordstroms sends them back to the manufacturer to clean them and send them back for resale to The Rack....NICE HUH??? I paid 50 bucks for a used pair of shoes. Give me Marshall's or TJMaxx any day. You can keep your used, worn clothes/shoes Nordstrom Rack. BUH BYE!!! read more

$189 Manolo Blahniks brand new, not refurbished. /dead. Bury Me. Gorgeous. read more

As I person who refuses to pay full price for anything, Im a big fan of Nordstroms rack..... The best way I can explain this place is like an upper class Marshalls. I tend to be a slave to brand names and they have a pretty big selection of brands from Ben Sherman and English Laundry to Lucky Brand and True Religion. Alot yourself proper time to search through the racks if your a true bargain shopper. Also if you like designer colonges they have a half way decent selction at reasonable prices. I say definitly check it out, its great value. read more

I went to Nordstroms Rack for the first time on a Saturday. It has the layout of a tjmaxx or marshalls, I agree to that. However, it does NOT have the same merchandise. It has the same designers you would find at Nordstroms and then some. They have a huge shoe section but I wasn't impressed with the selection (kinda dated). They have a big clearance area as well. I feel like this is a very hit or miss kind of place. I wouldn't right it off. I will be visting it often like I visit a tjmaxx because you just never know! Happy shopping! read more

What an amazing experience I had here. Came in to buy a shirt for a wedding, but found an incredibly nice suit that spoke straight to me, & it was marked down like 80%!!! Not just that, but the incredible staff jumped right on helping me get in tailored in time for a wedding THAT DAY. EMILY IS MY HERO. She was working to help save me money, she helped me pick out the shoes, she helped me ensure the suit fit just right. The entire wedding wouldn't have been the same without Emily - love this store & this location!!!! read more

This is my new obsession! After hearing close friends rave about this store I finally pushed myself to go! Love nordstrom rack. I don't like to drive much at all commuting even 15 minutes to work for me can be difficult but lately driving 30-45 minutes to Danvers to shop at this dream store is heaven! Have gotten such great deals on Hudson jeans, a coach bag, Tacori underwear & other awesome designer items! The sales floor people are wonderful! Wonderful deals! read more

so so selection ... but I am sure it varies time to time! I thought the pricing was alright ... I've seen the same items at Marshalls or TJ Maxx for much less ... almost by 50%! They do have labels ... and the store is sort of overwhelming! they have it sorted by designed labels then other racks by size .... it's a little bit over the top for me. I have to say though that the designer shoe selection was pretty good. I guess I had higher expections before going in ... maybe the reason for my disappointment with selection and pricing. I'll go again when re-stock with the spring stuff in mid-March. read more

If you've read some of my other reviews concerning where I shop for clothes, you might think I'd give this store a low rating, because really, even at the very large discounts you can get at the Rack, I still find 90% of their merchandise overpriced, BUT, if you're into designer labels for short money, this is your place. So why five stars from me who barely shops here? Because they have a large selection of large size men's shoes! Depending on the shoe, I take anywhere from a 13 to 15 (insert genitalia joke here) and believe me, it is difficult to find these sizes in most stores. While I could order my size online, I do in fact like to try on the shoes before purchasing them, rather than pay up front and have to make frequent returns. They actually had a special large size shoe event last year where they brought in additional inventory and according to the salesperson I asked here the other day, are planning to do it again this fall. Can't wait to fill out my shoe rack at the Rack! read more

I am a big fan of Nordstrom Rack. Off the 5th and Filene's are my other regular pilgrimages too. Back in Chicago, NR was my prime source of shoes and suits. Most places don't have my sizes (when was the last time you have seen size 16 dress shoes from reputable brands). So wifey and I went today to Danvers to check out newly opened NR here in MA...... Besides Allen Edmonds shoes, I found nothing else. Plus nothing was on clearance (and you all know I won't pay full price even in a discount retailer). My wife had barely anything in her frugal hands too! Oh the blasphemy! I will just have to wait until after new year when my Hugo Boss, Hickey Freeman, and other brands go on clearance. Nothing like snagging a fine Hugo Boss suit for dirt cheap and seeing same one another day in the catalog for 4X that. read more

Super organized. Great products for less money. You bet I'll be back. -Haiku Review read more

I have been outside waiting over 30 minutes and I've seen so many people come out and it's 90 outside and we are standing out in this heat with mask on. It it's ridiculous and poor customer service. They do not have a good system going on with Covid. I recommend you think about it twice before waiting in a long line in the heat read more

Nordstrom Rack: I LOVE YOU! I adore your beautiful handbags created by the likes of Chloe, Jimmy Choo and my good friend, Kate Spade. Your sunglass rack adorned with Coach, Juicy, and D&G. I also love your make-up display packed with smashbox and Stila. You make me smile as I stroll your aisles. You make lookin' good easy! read more

This is a magical place where I find exactly what I need whenever I need it, with shoes and accessories.

As much as I want to like Nordstrom Rack, I never can seem to find anything. Everything is very cluttered and the prices are not that great. (I have found the same items for much less at stores like Marshalls and TJ Maxx in Boston and New York.) read more

I used to work in Nordstrom and comparatively it is like one huge Filene's basement, but with all Nordstrom's brands. This could be a good thing if you like their original stuff. However since I used to work there, I tend to be a little biased. I have high standards from working from the original store with all its gorgeous lighting and big, open walkways. Here everything feels so cramped and picked over. However, I did score a cool fossil watch, but I'm not sure if I would return. read more

I went into Norstrom Rack this afternoon.... I am not a shopper, I do not like shopping. I looked a little lost wandering around aimlessly. Tara found me and accepted the challenge of my lack of style and frustration with shopping. She was energetic, knowledgeable, fun and made me feel at ease. I left with a new look and great fitting clothes. More importantly I left enjoying my shopping experience. Thanks Tara!!!!! read more

This location has better items than the Burlington location but now that the Newbury Street location has opened.. that is the best one. But regardless, Nordstrom Rack has the best customer service (so doesn't the regular Nordstrom). Employees are super friendly and you can tell they really enjoy working there. Very helpful and all of them check to see if you need help with anything. Lines get a little big on busy days but it isn't generally a long wait. Great shoe selection. Lots of goodies when they have their clearance sale. You might have to dig a little, but I guarantee you will be leaving with some awesome pieces! read more

This is hit or miss, but usually better quality than other discount stores like TJ Max or Marshall's. I find that they have much better prices than the mall but the same merchandise. Really good place for dresses and also for jeans. I don't love it as much as Neiman Marcus' "Last Call" - which I frequented when living in Austin, TX - but it is a great place to browse and pick up a few new items for much less than the regular mall! read more

When this store opened i was thrilled on many counts. I used to walk out with bags and bags of clothing for my family and myself who all like high quality clothing. Over the past months the inventory and quality of clothing has gone WAY down hill. Feels like it was bought out by someone that cant afford to own it and stock it with decent clothing. The sale racks in the back are a bunch of garbage and damaged clothing that is so over priced its ridiculous! I have been multiple times recently and feel it has been a complete waste of my time and walked out empty handed. Please bring back the old Rack when the clothes were a bargain and you could leave their excited that you had scored!! read more

I purchased a Kate Spade handbag as a birthday gift for my mother and once I got back home I noticed that there was a slice through the leather. It was obviously from when Nordstrom opened up their shipping package with a cutting knife and sliced part of the bag inside. When I called about this issue the sales rep was rude and challenged me by saying "how am I supposed to know that you (meaning me) didn't do it?" They told me they won't even accept a return if there is any sign of a slice. I am very upset with the service. read more

Nordstrom Rack Liberty Tree Mall - Really Nordstrom? - Department Stores Near Me - Danvers, Massachusetts

This is the mother ship! I love scouring for finds & bargains here...great selection and the staff is so very, very, nice & helpful! I plan on doing a considerable amount of retail therapy here in the years to come. read more

You can get a great deal if you buy a marked down item, but their prices prior to markdown are only decent, not great. And I am convinced that some of the stuff they sell was never in Nordstrom but rather is specially purchased for their Rack store - the quality and style are just not nice enough. It is worth it to run in every once and a while to see if you trip over a great buy, but don't go if you have something particular in mind. read more

I really like this store great selection of shoes in my size which is a five very awesome and rare thing! Also happy that they have nice petite clothes thumbs up! read more

I just had a miserable experience at the Nordstrom rack in Danvers, Massachusetts. I was politely standing in line, for a very long time. I assumed the cashiers were busy doing returns or whatever. People were standing in line behind me. After five minutes, the cashier snarked that we weren't standing where we were suppose to so they wouldn't help us. I told him that the blue sign was pointing in the direction that I was standing in. He snapped back that someone had move the sign. He was very rude! When I asked to speak to the manager, Kristin apologized. Before I can even walk away, she and the cashier started laughing. I would rather pay full price at Nordstrom and ever shop here again!!! read more

Like most places, it's hit or miss. Some days, I'll find wonderful things and other days - not so much. Generally good for basics - jeans, t-shirts - and generally great for shoes! Worth a trip, especially if you enjoy the hunt! read more

Emily heads up the alteration service and she is the best! Extremely helpful with picking the right suit and perfect alterations. She made the buying experience a pleasure. read more