I purchased inserts late last year hoping to help my lower back pain. I scheduled an appointment with Angelo Purnell at the Polaris store to get fitted. I had my doubts, but wow was I surprised at the results. I can now play golf, walk and exercise without the concern of aggravating my back. I'm 49 years old and haven't felt this good in years. Thanks Angelo and the Good Feet store! read more

I've have plantar fasciitis for over 25 years. I've been dealing with the pain, stretching believing it was gone, then it comes back, but the team at the Goodie store sold me on a pair of orthotics, and it's actually working. My feet feel great and normal. Pain gone. They actually have a product that works. I stand behind it 100%, so does my feet amazing customer service. Angelo and the rest of the staff at the Goodie store helped me with their great products. 100% guarantee: if you had foot pain as I did, you would be happy to invest in orthotics with this team. read more

I cannot say enough good things about Justin at the Polaris Good Feet Store. He was so incredibly knowledgeable about feet in general. He made me feel confident in the way I was feeling and the pain I have been living with. He connected my experience to lots of other teachers who deal with the same thing. Beyond that, he connected with me on a personal level talking about books and our kids. read more

Stopped in with my wife yesterday. She is needing something to help with her Plantar Fascitis. The store looks lovely and was well staffed. The gentleman who helped us was friendly and professional. We ended up purchasing a set for my wife. Time will tell is it is worth the $$ spent. On the upside they offer a military discount! read more

The Good Feet Store - Orthotics Near Me - Westerville, Ohio

When I originally went into the store, I was in a great deal of foot pain and hobbled around like an old man (sorry old people), so when I got waited on, the salesman did this elaborate demonstration that was short of a top hat, cape, and a magical show. Yet when they put the inserts into my shoes I had instant relief. I was amazed and in awe. They asked me if I'd like to purchase the hard plastic inserts and I quickly and desperately looked at my wife and agreed I did. The store almost had to bring out their defibrillator when they told me the price of over $300. I turned into Porky Pig and said "that's all folks!" But in the end I purchased the inserts and never regretted it one minute. They definitely helped and took away my pain totally. Now for the update review, after 15 yrs one broke and I was told at the time I purchased them that they were guaranteed for life. Oopsy, when I went into get a replacement I was told there is a $30 replacement fee, so I guess the moral of the story is that there is nothing in this world for FREE. But the damn inserts do work....please note that now the inserts will cost you around $450. But what is the price of suffering the pain and being a cheap ass or sucking up the money for relief? read more

Great product and friendly staff. I would recommend this for anyone that has feet, ankle, knee, hips, lower back, or balance issues.

Extreamly expensive. $1800 for insoles and shoes. Most people can't afford to help their feet.

Definitely a good product for many people. However , they are extremely overpriced. Over the counter orthotics for $350.00 each. These are custom orthotic prices. From a doctor of podiatry. So be prepared to be ripped off completely. I was. These are not podiatrists. Just salespeople. Definitely try other orthotics first. Dr Scholl in retail stores and drugstores. Target , etc . read more

Not too many good orthotic arch support products out their that actually work. I would give it 5 stars if not for the price.

So disappointed. My mom spent $1000 for inserts and shoes and they're starting to fall apart even before a year. She ordered a new pair a few months ago and has never heard anything. She called today and they lost her order. She feel today at work because her shoes are falling apart. read more

Stoped in today because I have had feet issues for a while. A young Lady by the name of Gwen was working and she gave me her full attention. She was so helpful and understood everything I was trying to say and was so eager to help. Thank you Gwen my feet feel brand new. The staff there all are wonderful and comfortable. Thank you so very Much, Brian E read more

I did try your insoles they were Horrible hurt my feet trying to get them to stay in place and fight with them 3 times a day changing different sizes of plastic junk garbage your a con feeding off peoples pain read more

I had a trade show coming up and knew my feet would NOT be in good shape after the event. I had heard many ads about 'The Good Feet Store' and thought, I'm not old enough to shop there. I decided to put pride aside and check them out. I bought a pair of orthotics - base model was $125. Yikes! Very Expensive but TOTALLY worth it. I had been on the show floor a couple hours to set up without the orthotics and my feet hurt! Two 10 hour days with the orthotics and my feet felt great! I wear them ALL the time, working out, in my boots, in other shoes. They are awesome! read more

This place is a little hard to find. If you miss the strip mall entrance you can get in through the gas station just to the east. If you have foot issues you are probably curious about this store. They advertise a lot and you have to wonder how it works. How it works is sort of a let down. Their product is a simple plastic flexible insert for your shoe. They are not custom made for you. My understanding is there are 4 off the shelf sizes. They will pitch a kit of 3 inserts. A trainer, an intermediate, and a thin light duty one. This kit is $600. Looking at the product it seems woefully over priced. The good news is the product seems to work. I have terrible feet and have always bought custom orthotics. Even so, my feet continue to get worse so I was looking for a new solution. I visited the Good Feet Store a few weeks ago and bought the trainers only ($300). So far they seem wonderful. I can't say all my discomfort is gone, but so far I am pleased with the results. So if you visit, be prepared to pay through nose for something that looks like it should cost $15. They offer no returns, but I can say they helped me and that is worth the money. read more

I'm sure the product is great but not when it's not needed. READ the fine print!! There are NO returns, even if you don't initial the return policy as "required" when making a purchase because the associate never explained it! Despite the sales associate telling me we could absolutely bring them back and after hearing me tell my 9 year old we would talk to his doctor and if that's not what he needed, we would bring them back. My stupid fault for spending $354 to save on the possibility of another hour trip to get to the store when I knew full well we may be bringing them back after we verified with the doctor. Even with a doctors note, that they told me to get...No Return. A summer spent making phone calls, leaving message after message to get a response, jumping through hoops, to be told the same thing. Interested in a purchase? Maybe you can use my store credit. read more

Walked in and greeted friendly. Explained my foot issue.... was introduced to full line of insets.....starting at just over $900 dollars. Wow! read more

Very disappointing! My good friend has had constant foot pain and has tried everything. A group of us from work recommend she try The Good Feet store having seen all commercials. She was desperate. She had great help and good service. 700 dollars later which she really can't afford knowing there are no returns she left the store positive and hopeful. 6 week's later she has had no relief. Soo disappointing... read more

I had the pleasure of corresponding with Gwen ,The Market Mgr., from the Columbus ,Ohio Good Feet Store.She provided excellent customer service and was genuinely concerned of my needs. Monika read more

As someone who has struggled with flat feet and the pain that comes along with it - Do not buy orthotics at this store. They are not custom fit for your feet not to mention extremely over priced. My mother ended up spending over 1000$ (while custom orthotics only cost 300-500$) on orthotics during my high school track years at this store. The reality is, if "improving the quality of peoples lives two feet at a time" only requires you to go into the back of some warehouse and pull out a plastic product that required 30$ to make, as opposed to actually measuring someones feet in the purpose of designing orthotics for them - then yeah, you're improving peoples lives. Do not trust any sort of "we sell quality products - hence the price" statements. We saw very minimalistic improvement in regards to my personal foot pain. Before I did any sort of due-diligence, I just assumed my feet would always cause me pain, and I never thought to consider that this place might've scammed me with crappy expensive orthotics that wouldn't work. I was so distraught I even considered surgery. Thankfully after multiple appointments with orthopedic/foot specialists/surgeons, one of them recognized that my orthotics were from the "good feet store." He told me about how essentially I had been scammed. I have since received custom orthotics for my feet and have yet to experience any problems with them unlike these clonky charlatan products. See an actual doctor please.. do not get scammed like me. read more

Buyer beware. If you have a minor foot problem like aching feet, they may be helpful. However, if you have symptoms that are leading you to believe you have plantar fasciitis, do not waste the 500-600 dollars for the worthless inserts. I wasted my money with no improvement and then went to a podiatrist that made orthotics specifically for me and then started to improve. My podiatrist said this is a common complaint he hears from patients that visited this store prior to seeing him. read more

My right knee has arthritis and the sales people at the Good Feet Store told me that inserts would help my knee. Good Feet has slick advertising that makes you think that they know what they are doing. They are not Doctors. They are not Orthopedic Specialists. They are a slick store with slick advertising. I spent $354.75 on one pair of hard plastic inserts plus cushions. There are no refunds. I wore my inserts just 5 minutes per day and they hurt my arch on my left foot. I had never had any pain in my foot before I wore this set of arch supports. I called the store and told them about the pain the inserts were causing, and they told me that I needed to continue wearing them 5-15 minutes per day until the pain went away. After a couple weeks of trying to make my foot conform to the insert, I had to stop wearing the inserts because of the severe pain that continued even when I wasn't wearing the inserts. The inserts caused my foot to have PTTD, or Posterior Tibial Tendon Dysfunction, as diagnosed by two Orthopedic Specialists. I have had months of therapy, plus I still am being told that I need surgery, with a 50% chance of recovery. I have spent over $5000 on Dr. Appointments, and MRI, Physical Therapy, new shoes and inserts, plus travel and time involved. I fell for slick advertising when I should have gone to an Orthopedic Specialist in the first place. read more

Scam! High pressure sales on inserts that won't work. They outfit with you with a $700 program of three inserts that take 90 days to work that you can not return under and circumstances. It's a pain to continue to move these from shoe to shoe each day. They should make them more affordable to allow for multiple shoes. My feet are killing me, but I have to wait for 90 days? For what? Joke...steer clear. read more

Good feet store...horrible,,buyer beware, husband bought 2 shoe inserts .and a pair of their very expensive Spira athletic shoes..For a grand total of about $500.00.. With very little wear the shoes started making a clinking noise in 1 shoe, which leads me to believe the steel plate in the bottom was broken....insoles were of no help at all...actually hurt my feet...tried to return shoes today, for some sort of credit or new shoes, but to no avail...salesman admitted they were having a problem with those shoes, but offered no credit of any sort....so buyers beware... If you have problems with your feet, by all means go to a podiatrist, shoe inserts do NOT fix the problem....get a nice pair of New Balance athletics shoes from Kohls, rather than spend $180.00 for their shoes that absolutely do not hold up....Their coustmer satisfaction is horrible... Hope this review keeps someone from making the same mistake I did and wasting a lot of money.."..DONT BUY FROM GOOD FEET..... read more