shoes showing a 50% off tag. if they aren't 50% remove the fucking sign its not that hard and i…read moreshould not have to tell you how to do yoir job. its a shoe store. its easy.

I'd give this store less than one star if I could. Normally the selection is pretty good. However…read morethis past Saturday I was shopping for shoes for my 8 yr old granddaughter. DSW Polaris didn't have a single pair of girls size 4 shoes on the rack. Not a single pair. That was bad enough then we used the restroom. DON'T use the ladies room w/o bio hazard coveralls and booties on. It hasn't seen a cleaning in at least 6 months. I'm talking walls, floors, toilet bases, under the sinks etc. It's just disgusting. If the store manager can find a vacuum cleaner for the back hallway carpet it would be helpful. I'm sure I won't be going back. I'll switch to the Easton location.

Excellent service. Wide selection and what wasn't in the store inventory could be ordered and…read moredelivered to your home. Sharday was out sales associate and she was absolutely amazing

Unprofessional customer service. Unlike other shoe stores that allow a 30 day trial period for…read morerunning shoes

The customer service here is amazing- Chase was extremely helpful and friendly. They had a great…read moreselection available in store but also will deliver the shoes to your home if the ones you want aren't in stock- I wanted a color they didn't have in store, and it was delivered the same day!

Ready to put my new running shoes to use tomorrow, the staff was very friendly and helpful!!read more

I recently visited this store and staff were far too busy on their phones to bring out the other…read morehalf of the shoe pair I wanted to buy. After repeatedly walking the store length multiple times searching for an associate, one finally bothered to get the other shoe..of the wrong pair. When I pointed out to the manager that over 8 staff were on their phones, she tried to turn the situation upside down and accused me of being intoxicated and refused me service..and called the police. The official report details the reality of this situation. I contacted corporate and offered details and photos about the incident..they never responded back to me about any desire to rectify the situation, despite the details were captured in a police report! This store is their closest one to their HQ..and they didn't even bother to do anything about the situation. I encourage anyone visiting the store to expect the same behavior..DSW could care less. What's the point of a large selection if the staff won't bother to bring the other shoe from the back. I WOULDN'T GET ANOTHER PAIR OF DSW SHOES HERE IF THEY WERE FREE.

First time at a DSW. Found a pair of sandals in the 30% off…read moresection (it is mid August, after all). Only got 20% at the register. When I inquired about the posted 30% discount, was told that's just for the BLACK version of this sandal, and I was buying gray. Last time at DSW.

Great service, good selection, good prices…read more Got school shoes for Kid K, plus some "cooler" ones. Lots of sale and clearance items, though the size options were slim. Large adult area but we didn't get over there. Some socks and other accessories up front. Friendly service at counter. A tub of hose/temporary sock things, handy since the kid had on sandals. Fast, easy, and fairly priced. I'll keep it in mind for next time.

Stopped by today to grab a pair of shoes I couldn't locate anywhere else. The store is super clean…read more& very organized!!! The staff was very friendly. The price of the shoes was fairly valued.

Never been to a fleet seat before was welcomed by Randy at this location with a warm welcome. Randy…read morehelped me narrow down some really great options and was very helpful and knowledgeable. Appreciate all his help!

Fantastic service-measured, analyzed step and made great recommendations. Offered very generous…read moremilitary discount too. Excellent choice if you need running shoes

Best high-end sneaker shop in the city. It's an expansion from their Tuttle Mall location. All the…read moreguys you see on their Instagram posts works in store. Everyone is friendly and knowledgeable about their products . It's nice that Columbus has a shop like this for sneakerheads. These types of shops are what you see in NY, Chicago, LA, etc. The fact that you can try in sneakers before purchase makes this superior to the online experience.

Great place to go for real dime piece Kicks ! Staff is friendly and knowledgeable ...... Best place…read morein Cols Ohio to find shoes of this caliber .

Good selection of major shoe brands like Adidas, New Balance, Sketchers, Nike (although I banned…read morebuying anything Nike since the kneeling during the National Anthem started with Kaepernick following the Minneapolis police officer choking & murdering Mr. Floyd in Minneapolis) I also like the Under Armour Charged running shoes...have had 3 pairs and they are a great every day sneaker. Great arch, really good materials, & the soles withstand miles of walking up to nearly 30 months. Famous Footwear used to be really good. Can't comment on recent months since my last purchase of shoes was at Dunhams Sports in Bellefontaine.

Don't use your debit card at FF. I am trying to return a pair of shoes, but they can't complete the…read moretransaction. They say that they cannot return funds to the debit card, but pay out in cash. However, THEY DON'T KEEP ENOUGH CASH IN THE DRAWER. You'd think they'd keep enough on hand, especially after Christmas.

Service was great greatly appreciated…read more Selection and selling points ok however I managed to pick up a few nice finds not disappointed at all

Prices are good. Store was relatively clean and JAM PACKED being it was a Sunday with great weather…read moreand everyone was out. The check out line was forever long just crazy long across the store. Get used to it people, it's the holiday season. Thank God I got the most chill super cool laid back associate when I asked how he was doing he said he was "chillin." Made my day to see someone so super chill among all this chaos take it in stride. I could use him as a life coach. I was burning up it was so hot in the store with all those people and the long wait. He was awesome. Process in process out. Super professional with a calm demeanor. Prices were decent. Selection was good. Thank heavens this isn't the TJMaxx experience.