Manny is really a Go To Tech Guru because he is always able to solve any challenges or problems that I present to him in a manner of minutes. He is extremely knowledgeable but also very patient in his explanation to someone like myself. Whenever I have a question, Manny get back to me within minutes with an answer that resolves the issue. Whenever I have referred Manny to any of my clients, they are always so happy and thankful because of his responsiveness, understanding, and just his great demeanor in dealing with people. Plus, if you meet Manny or talk to him on the phone he is always in a good mood. It's amazing to me. I gave Manny 5 stars because there are not any more to give him! If you want to have a great experience with an IT vendor (most unusual), then give Manny a call or email and I know you will not be disappointed. read more

I worked with Manny when business computer crashed and I needed to buy a replacement. Manny was exceptional to work with. He helped me choose a new computer, ordered it for me and took delivery of it while we were all in isolation during the COVID-19 pandemic, set up to new computer to my specifications, and recovered and transferred all of my files from my crashed computer to the new one. After I took delivery, Manny easily worked with me to answer any lingering questions and set-up issues. Manny was always responsive and easy to work with, always had good - and practical - advice, and "knew his stuff". I would definitely use Manny again. read more

He set up a new network for me and helped my brain-injured nephew with PC problems. He explained things clearly, gave options a new home network and, after discussing, purchased and installed the devices for the new network. No hassle whatsoever. Has been very patient in working with I nephew who repeatedly forgets things about his computer and damages drives, programs etc. Suggests ways to simplify setting-up / using the computer. Proactive in discussing alternatives. Prompt, patient, focused, clear communications, fair price. Adept with PC, OS and some iOS. Highly recommend. read more

Manny was extremely knowledgeable and helpful dealing with our home computer speaker problem. The issue was explained in non techie terms and solved quickly. We also had a smart TV problem and were given different options to choose from. He is helpful, insightful, and I would recommend him without hesitating. I'm certain your issue would be solved to your satisfaction. We're going to use him going forward for all of our computer needs. His client's needs are met and you feel like you have a partner to turn to going forward. read more

I highly recommend Manny Fu, The Goto Tech Guru, for your computer technology needs. Manny had my business up and running within 24 hours of a ransomware attack. He then detected weaknesses in my computer system. Finally, Manny helped me pick out a new system, and he installed that system flawlessly, allowing me to continue my business without delay. Manny is responsive, attentive, on time and knowledgable, everything an individual or business could want in an IT Professional. Gary S. read more

This is Manny, the owner of The GoTo Tech Guru. Just a reminder that although we fix just about anything, we do NOT repair damage from "drops and spills" (eg. cracked screens, liquid damage, broken hinges, power connectors, etc.) as these are often not cost-effective to fix. During COVID-19, we continue to offer limited on-site service. We can also pick-up and drop-off your equipment with full wipe-down. Thank you for choosing The GoTo Tech Guru. read more

Manny is the Tech Guru you need for your IT issues. Manny was responsive from the beginning to the end in the process of fixing our IT issues. He was quick to assess the problems we were encountering not only with our old computers but also with a recently installed wifi system. He is very knowledgeable and easy to work with. I very much appreciated the fact that he was explaining to me everything he was doing. I can highly recommend him. read more

Manny comes highly recommended. My laptop died suddenly and I had no idea what to do. I called up Manny, he diagnoses the problem, proposed a solution (either replace parts or move everything to a new computer), once I decided I would get a new computer, he quickly moved over all of my computer data onto an external drive. He saved many personal pictures, documents, videos, etc. Thanks Manny for the help! I really appreciate it. read more

We hired Manny to fix a few computer problems as well as to salvage files and data from an old computer that had gone kaput, and to transfer it to a new one. He is very professional and personable, and we were glad we made the hire. Instead of feeling like I was dealing with an impersonal tech or a faceless company, it was more like having a caring and smart friend to rely on to fix our computer problems. Recommended. read more

I've used IMPACT CIO services a couple of times over the years. The last time, my computer crashed and would not boot-up. I was frantic. Manny came the very next morning, a Sunday in fact and arrived right on time. He quickly diagnosed the Windows problem and resolved it in only an hour. With IMPACT, I know I'm getting the best service and quality. I'd recommend them to anyone that has home or business IT needs. read more

IMPACT CIO SERVICES, LLC Thank Manny Fu ! We were having signal problems in our old home where we have devices on three different floors. Computer connections for group calls at my basement office computer were intermittently freezing. Also, our cable TV signals would intermittently send a reconnect message to the screen. Manny came to our rescue. We are now firmly connected and happy! read more

I recently moved into an apartment building and wanted to feel more secure while on my home network. Cyber security is so important now a days. I called Manny to help me and he was amazing, informative and QUICK! He was able to give us some advice on our computer as well. Next time I shop for a computer I'm going to him first. It really helps to have a cyber geek in your corner. =) read more

Manny was incredibly insightful when it came to how to make my computer faster! In just 30 minutes, he ran checks and updates that will improve the efficiency of my business ten-fold. I couldn't believe my eyes when he restarted my computer - I would HIGHLY recommend Manny for is knowledge, friendliness, and ability to help me take back control of my computer! read more

Update: Manny's services still invaluable. Maintains our top-notch computer functionality; added an external hard drive; added cloud backup; resolved our iPhone questions; handled a computer install for a family member; advises on smart TV issues; keeps our best foot forward against viruses & malware; explains issues we were clueless about. - Grateful. read more

Manny is very professional, precise, and to the point. I thought I was hit with random ware on my computer because an online tech support team lured me to buying their "secure network" which was over $400 but fortunately, Manny did a DEEP CLEAN and took out two malwares on my computer. Very much appreciated for his professionalism and business. read more

We were plagued with several computer problems; program and network issues. Manny was resolute in getting them all fixed. He noted what we were experiencing and carefully considered what our needs are. And, he was polite and congenial to boot! Definitely, contact him. He'll work around your schedule and find the correct solution. read more

As a tech challenged senior when Comcast wanted to upgrade my tech "gratis"...I had a panic attack as a new box (unexpectedly)arrived for my TV...The Go To Tech Guru walked me through what had to happen...I then hired them to give me a tutorial on how my life did improve (still wish they'd leave things alone!) read more

Manny is responsive and helpful. In addition to taking care of whatever the problem was that initiated a service call, he often makes suggestions that lead to a more effective computer and/or the way the computer is used. I especially appreciate that when he makes an appointment time, he is on time. read more

Manny did a fabulous job! In the middle of doing my taxes, my program crashed and with his "magic" he was able to retrieve all my lost documents. He also works on our computers at the office as well. He is very responsive and I would recommend him to all. Many thanks to Manny. read more