In today's age, a personal computer is more than email and web surfing. It could be a person's whole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs. read more

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly and charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend! read more

Fateka Computer Store - 5090, 9950X3D, 420mm aio - Computers Near Me - Herndon, Virginia

Awesome service. They responded immediately, were extremely competent and customer oriented. Highly recommended. read more

Everyone at the store is not wearing only very knowledgeable but also very friendly. I had an issue with with my 5-6 yo laptop and the graphics card. Turns out that the graphics card is built into my motherboard, so they looked for a new one for me (as did I) and there were none to be found. They asked me about my computer uses, what kind of programs I use, etc. and recommended a new one to me that was on sale. I compared it to the "deals" on Amazon, and after another conversation with them, I learned the one on Amazon (for the same price) was using components that were a year or more older. So I purchased a laptop from Fateka, and I couldn't be happier with my purchase and the excellent service I received! I can see now why they have so many 5 star reviews. read more

The owner reached out and was very apologetic. He issued a partial refund and kept very good communication and showed he cared. read more

Fateka Computer Store - Computers Near Me - Herndon, Virginia

Friendly prompt service at a reasonable price. They replaced my laptop battery. Plenty of parking.

Came in with my gaming pc that wouldn't turn on, in less than 2 hours they diagnosed the issue, informed me on the details, replaced the part, and I was able to pick up my fixed pc. Fast and friendly service done right, I highly recommend! read more

I discovered this gem of a small business last week while researching computer repair services available locally for a three-year old laptop used primarily for backup. To say I'm impressed with these folks is an understatement. Using the Yelp "service request" feature for the first time, I sent them a detailed description of the problems I'd been trying unsuccessfully to resolve for several days. The problems had ultimately ended with a recurring loop of automatic reboots and BSOD stopcodes after a failed complete reset and clean reinstall of the latest Windows 11 operating system. Literally within 10 minutes I received an email response -- with a price quote and an invitation to bring the laptop in that same afternoon for immediate service! I got there shortly before closing, and in a very short time they had the problem diagnosed, solved and the latest version of the OS cleanly installed. Talk about immediate gratification! A big shout out to Shak, an impressive hardware technician, and the owner Vladimir. I've learned that in addition to regular sales and repair services, they build custom high-end computers for commercial users and serious gamers, and provide advanced IT support and services for commercial customers. read more

I had a booting issue with my surface laptop and I'd like to think I'm pretty tech savvy but after exhausting all my options of trying various solutions, I finally decided to call a local computer repair shop. Vladimir at Fatech answered my call and I told him the issue I was facing and everything I had tried. He calmly explained to me how they would handle it with transparent upfront pricing. I brought my surface laptop in and talked to Shahzad. It appeared Vladimir had already informed Shahzad of the issues I was facing. Shahzad immediately started troubleshooting. I was in a bit of a panic situation, but Shahzad was very calm and explained that more than likely he would be able to resolve this problem. Long story short Shahzad was able to resolve this problem in couple hours. He was very kind, always stayed positive and was a complete professional. This is by far the best experience I've had at a computer store be it a big retailer or a small shop. I would highly recommend this place!! read more

Guys were great. Took my appointment the next day. Fixed my repair very quickly. Would definitely recommend.

The team at Fateka has been awesome to work with. From immediate scheduling, booking same day appointments, and 1:1 service at their location I have been so pleased. My daughter's gaming laptop has had several issues with capacity to run popular games (Fortnite,etc), overheating issues, needed updates, etc. Two times we've been here they have IRT identified and fixed the issues (including needing to vacuum clean the vents)! I highly recommend!! read more

Fast shipping, genuine product, good communication. They were the only one at the time with available RTX 4090. Price was right, and finally, I can start my new build!!! read more

Quick, friendly and took the time to walk me through what needed to be done and how they did it. My first stop when I have IT issues.

It took me only 3 mins to set up an appointment. It took them 30 mins to recover my data from a fried laptop and another 30 mins to setup a new laptop with the recovered data. All thumbs up for Fateka. read more

I brought my wife's 7-8 year old HP laptop in to see if it could be "modernized" since it was still running Windows 8, and she had ignored nearly all of the Microsoft updates. The staff at FATEKA anayized it and told me it would require a new hard drive as well as some other hardware and software updates. Estimated cost $250 +/-. I gave it some thought and decided to just buy a new Lenovo laptop for a little more in price. I am very pleased with the quick analysis and explanation of my problem, and Vladimir's helpful suggestions. I would highly recommend FATEKA to anyone needing PC repairs and products. Well done FATEKA!! read more

We would HIGHLY recommend Fatech International! My husband needed a new keyboard and battery for his laptop. I purchased a new computer and needed ALL of my programs and data moved from old laptop to new one. Computer tech Shak was truly AMAZING. He is knowledgeable, professional and finished the work THE SAME DAY !!! Pricing is very fair as well. Extremely happy with this place !! read more

Great work by Vlad at Fateka! Highly recommend for PC repair. Vlad diagnosed thoroughly while I waited. While PC needed a Windows reinstall, it became clear that no other solution was possible. The fact that the work was done while I waited was a great bonus. Excellent work by Vlad and George. read more

My representative, George, was polite, timely and very knowledgeable. He expanded the memory on my aging computer and solved a number of issues I was having. Don't hesitate to reach out to Fatech if you need computer help. I have them on speed dial!! read more

Needed to clear my hard drive on laptop from previous work company. Fateka did an awesome and fast turn around time with process!! Thank you

Simply put- professional, ethical, responsive, excellent customer service, fairly priced and at the top of their game! I recently had an issue with my desktop computer. It was running very slowly. On Sunday, I reached out to Fateka Computer store online through Yelp. George responded within 10 minutes. We set up remote access and determined that the issue needed to be resolved in the office. No charge for his time and diagnosis. I took the computer into the store on Monday and picked it up this evening. It's running like a smooth oiled machine and at flying speeds. Shaq at the store fixed the issue and kept me informed throughout the process. As a small business owner, these folks are my go to guys from now on. No techs from the Indian sub continent trying to upsell you or not answering calls. George and Shaq are top notch and I would give Fateka 10 stars if allowed. Very nice work guys! Thank you!!! Azeez read more

Took in my laptop that was still under warranty. They were able to fix it for me with little wait time. Fast, friendly service.

My husband and I are in our 60s, were shopping for a new laptop and read the rave reviews about Fateka Computer Store. What a hidden gem! Vladimir helped us with every aspect of our purchase: understanding the capabilities of different models, transitioning our information from our old lap top to the newly chosen one, educating us on data protection and anti virus choices, as well as insurance options. He presented options all along the way with patience and we felt very comfortable with all our final decisions. We were so impressed with the attention to detail and all the thoughtful assistance. For those that may need a bit more "hand holding" this is the exact spot to come. A smaller store with customer focus. We both felt really good about our purchase and our experience! read more

I'm currently working in IT for a large gaming corporation and today one of our employees working from home in Virginia called that her PC was dead. Seemed to be a bad power supply on her high end gaming rig. I found Fatech online, gave them a call and asked if they could go out to this employee's house to replace the power supply. After a short break for them to check availability of the part and the tech, they called back and said no problem! They completed the replacement of the power supply and now all is well. In total, from the time I called until it was fixed, was less than four hours!!!! Great communication and great support! I highly recommend them. read more

Provided solid service and good comms throughout my hard drive crash and data recovery effort.

I have an old desktop computer that I still use for running some legacy programs. It was badly in need of maintenance and, after looking at reviews of local computer repair shops, I decided to take it to FATEKA Computer Store. Wow, I'm glad I did! George made it easy to book the appointment; the amount they charged was reasonable; and they were both prompt and thorough. Special thanks go to Shak, who worked on my computer, for being so friendly, knowledgeable, and informative. My old computer now operates more smoothly than it has in years. FATEKA far exceeded my expectations! read more

I needed to upgrade the graphics card on my gaming rig and I have a tendency to blow up computers when I try things on my own. Fatech was the first company to give me a quote and was the most responsive. I did everything through Yelp and they even helped me select a graphics card. They even had the GPU ready, in stock! When I arrived, Vladimir wore a mask and told me I could wait while he did the upgrades. I did. He then filled me in on numerous problems he encountered while doing the upgrades (my CPU's housing had been broken, there was a dead battery on the motherboard causing BIOS to boot up after shutdowns, and he cleaned off some dust that the last computer guy missed). He installed everything in about an hour and physically showed me the hardware installed and then opened up the computer to show the PC recognize the new RAM and GPU. Awesome experience. Couldn't have gone better. Currently having a blast with my PC. The games look great. Easiest computer repair I've done. read more

Quick, thorough, and professional service. Quick diagnosis and had parts in stock to repair with brief wait in comfortable waiting area. Fair price. Have helped my wife as well - our go to place for support read more

Came in here hoping to get more info on my Laptop i had just bought and upgrade options. Nice guy there at the time (vald) showed me my options and piecing. Got all the info i needed and more, even showed me some handy tips and tricks too. Very much appreciated it and it didn't break the bank! Vald and Fatech are my go to computer guys now. Had my labtop running like a whole new one the very next day! read more

This store sold me the wrong GPU in the correct retail packaging. Then instead of offering me a solution then stopped responding. I paid over 1K for a GPU to receive one that's not even the right form factor. This rating will stand until they either provide a replacement or a return label for a full refund. read more

I have twice brought completely unworking Lenovo laptops to Fatech, Vlad quickly diagnosed, ordered parts and repaired. The laptops were still under warranty, so it was no cost to me. I especially like that I will receive notifications all the way through on the status of the repair so that I am not left wondering, such as "Parts have been ordered", etc. Very happy to recommend Fatech. read more

Could not be happier with the service received. I dealt with the owner and Shaq and they were professional, kind and efficient. Will go back! read more

Great service! My computer crashed during a Windows update. I tried to fix it for days myself, but nothing worked. I contacted Fatech on a Friday morning and made an appointment for that afternoon. I dropped off my computer at 3pm and was contacted later that day with the diagnosis (hard drive failure), solution and cost to repair. I picked it up Monday morning all fixed and ready to go with a new hard drive and Windows installation. They also recovered all my data that was on my hard drive, which was my main concern. They are quick, helpful and reasonably priced. I'm happy to know I now have a place to go with any computer issues instead of struggling to try to fix it myself like I normally do. read more

This place is amazing! I brought in my Lenovo product, which was having battery issues. Vladimir troubleshooted it within minutes and offered me a range of very affordable warranties to add to my device should the issue persist. He is very kind, approachable, and smart, and a quick problem-solver. I'll be taking all my devices here in future. Can't rate Fatech high enough! read more

Needed to get my laptop's trackpad repaired. Very polite, prompt and professional service. Highly satisfied, would definitely recommend

I had a problem with my Surface laptop. Vladimir responded within 5 minutes of my initial inquiry via Yelp. Even though they are closed on Saturday, he will open for customers by appointment only. He is patient and very knowledgeable. He worked with me to solve the issue and I highly recommend Fatech International. read more

Yesterday I had my Dell computer up graded from Windows 7 to Windows 10. My service representative was Vladimir who not only did an excellent job, but he also discussed with me a variety of options to consider. He carried out the work in a very professional manner and when he completed the ticket, he took me through the various windows 10 differences and capabilities. I could not have been happier with the excellent service, the reasonable price and the overall time to complete the work and also the professional manner in which Vladimir conducted himself. I intend to return and get some additional computer work in the near future. A great company to do business with. read more

Just moved to the area, my laptop shut down and wouldn't start back up. I brought it in and Vladimir was extremely gracious with his time, immediately sat down with me, and was helpful in diagnosing the issue. He helped me understand what he was doing and even though it was determined to not be a power problem and rather a bigger motherboard issue, he didn't charge me for his time (20 mins) and gave me some insightful recommendations on next steps. read more

Could not sign into my Lenovo 470s. The reinstall usb stick Lenovo said did not work. Took it to Vladimar at FaTech and he determined that the stick was faulty and loaded Windows 10 from his resources. He also added all the necessary drivers for successful operation. Very intelligent fellow who cares about serving his customers. Fees were quite reasonable. read more