Amazing work. He did my much needed caulking around my tub, removed and regrouted my restroom…read morefloor, cleaned and stained my current grout in my kitchen. He was prompt and efficient He works around your schedule and cleans up everything before he is done. I highly recommend him! Photos of only shower before and after!

I would rate at 0 if I could! We hired Chris to fix some tile in our master bathroom. The day of…read morethe job, he showed up worked about 20 minutes and told my husband he needed a tool and would be right back. When he returned he was there a few minutes and again told my husband he needed to go and would be back. He never returned, and we are left with a job that was started and not finished. He is not responding to text messages or phone calls from neither myself nor my husband. Funny thing, when he was bidding the job he made it a point to mention his bad reviews and say it wasn't his company it was another company with a similar name. Honestly, I'm questioning the good reviews here after what he did to us. I would NOT recommend/hire this company.

As a homeowner, I like to keep my shower looking clean and well-maintained. Over the last year or…read moretwo, I noticed some mold, missing grout, and areas that just weren't looking their best. I decided it was time to have it professionally restored. After finding Grout Hero on Yelp, I chose them because they seemed like a small, family-owned company. They had a handful of great reviews, and I wanted to give them a chance. The owner came out to my house the very same day to provide an estimate. I showed him exactly what I wanted done, he gave me a fair price, and I decided to move forward. Two days later, he sent one of his technicians to complete the work. The technician did an excellent job, and I am very happy with the final result. I debated between leaving a 4-star or 5-star review for one reason only. The appointment window was scheduled between 11:30 AM and 12:00 PM. When 12:05 PM arrived and no one had shown up or contacted me, I sent a text message. The owner replied that the technician should arrive within 35 minutes, but it ended up being about an hour and a half later before he arrived. That said, once he got there, he was polite, professional, and did outstanding work. He spoke very little English, but that didn't matter to me because the quality of his work spoke for itself. So, it's 5 stars for the technician who completed the job and 4 stars for the office communication. Overall, I'm very pleased with the work and would use Grout Hero again.

My grout looked like new after the team got done. I will use them again. Highly recommend.read more

We purchased a home five months ago and are currently in the process of moving in and remodeling…read more After pulling up carpet in several rooms while leaving the carpet in the living and dining areas, we wanted everything professionally cleaned. Chris and Eddie came out to assess the areas and were both professional, knowledgeable, and thorough. Chris took the time to explain the different services available and helped us understand what would work best for our home. We are so glad we found Steam Master Cleaners. They did an amazing job bringing life back to carpet that was over 20 years old, and they also cleaned the exposed flooring areas where the carpet had been removed. Chris even took the time to educate us on proper carpet care moving forward. We highly recommend Steam Master Cleaners, especially Chris, for their professionalism, honesty, and quality work!

I was disappointed with my experience. The steam cleaning service did not meet my expectations, and…read morethe overall quality of the work was not up to par. The biggest issue was the lack of communication from the technician during the service. There was little to no communication about what was being done, what to expect, or any concerns that came up. Good communication is an important part of customer service, and unfortunately, that was lacking throughout my experience. Based on my experience, I would not recommend this company unless they improve both the quality of their service and their communication with customers.

Requested a wool area rug cleaning and they quickly scheduled a convenient pick up. Less than a…read moreweek later returned soft, brighter, and smelling great! Its difficult to find a business that can properly clean a large fine flatweave rug properly but they stepped up and delivered great service.. Thank you TLC!

Great company. Superior work and excellent customer service. They arrived on time and worked…read morequickly.

Intensa dry services has done a great job assisting me with water restoration services. They…read moreresponded quickly to my request for services, provided a detailed quote the next day and started services quickly. They also charged a reasonable price and were very patient with myself and elderly mother and grandmother. The project managers John and Jacob provided great customer service. I definitely recommend working with Intensa Dry.

We had a water damage in our laundry room ceiling due to the leakage of the bathroom right upstairs…read moreand we contacted Eric (the owner) and he inspected everything and gave us a quote within an hour and he absolutely charged a very fair price for the quality of work he and his team delivered. I highly recommend Intensa Dry. They're truly professional with exceptional work ethics. Eric and his team did an outstanding job and the perfection was definitely more than what we expected. We are super happy with the services provided by him and his team and can't recommend them enough! Once again, Thankyou so much for everything you guys do!

Jon and his team did a superb job remodeling our master bath and master bedroom. They were…read moredependable and efficient. They helped us with designs and updgrades that made the bathroom exceed our expectations. Jon has an excellent eye for detail and added many small touches that made a lot of difference. He also made some upgrades to our master bedroom so that it would be equally as beautiful as our new bathroom. He did a very thorough job of touching items up after everything was done. I would highly recommend him for any remodel that you have in mind because of his professionalism and high standards.

I have a house on the market and needed to get a busy kitchen backsplash replaced. I had…read moreoriginally hired another company but the installer was injured and had to cancel at the last minute. I contacted Jon in an emergency and he worked me into his schedule. Jon is a perfectionist and did an awesome job. He shielded the kitchen from the rest of the house and put in a HEPA filter to keep dust from the demo from spreading through the whole house. He completely covered all the counters, cabinets, and appliances so they would not get dusty or damaged. The backsplash came out looking fantastic and came in at a cost comparable to the other company even though Jon worked into the evenings. He left the kitchen so clean, I was able to host an open house within 12 hours of his job completion. I highly recommend Jon and Artisan Tile for any remodeling needs.

Original project was to clean up & refresh the master shower stall. Ended up adding on floor tile…read morecleaning, sofas & vents. These were broken up into 3 separate visits & after each visit Franco asked for feedback & if there was anything that could enhance the service, to which there was none, since the work exceeded expectations. The shower & floors look newer than new & the vent cleaning made a huge difference in decreasing the weekly dusting. Reasonable prices, great communication, punctual & friendly. Love that the work is not subbed out as well. Will use Cyclone for the next project!

I recently needed their advice and support on cleaning and refreshing of our stone Tyler walk in…read moreshower. My health is compromised so it was getting to be too much for me to maintain. I had sent them picks of what I was dealing with and was told it was easy to get back into shape. They were at it for 2/3 of the day and when done, I was absolutely blown away!! It looked brand new!! Great service!!!!

A pipe burst in our home while we were traveling. Our son met them there and they got to work…read morepulling out ruined floors and drywall. The company is preferred vendor of our insurance so no out of pocket and coordinating was seamless.

Our son left a faucet running in the bathroom and it flooded the bathroom and caused water damage…read morein two neighboring rooms as well as a room downstairs. PuroClean (Dan and his associate) were FANTASTIC! They were compassionate, prompt, gave great explanations and saved everything they could. We have great confidence in their work and couldn't have been more pleased!