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    TLC Carpet Cleaning

    4.5 (99 reviews)
    Closed 8:30 am - 5:30 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - TLC Carpet Cleaning

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    Reviews With Photos - TLC Carpet Cleaning

    a cleaned couch
    Sarah J.

    I put a project request out for sectional cleaning via yelp and got multiple responses. I landed on TLC for their thorough response, and customer service. They were able to send a technician the next day who did a fantastic job of deep cleaning and deodorizing our sectional couch. It had a few years of wear and tear with pets in the home and it was such a noticeable difference. They were prompt, professional and respectful of our time and home.

    Bedroom
    Chris I.

    TLC was responsive, kind and well worth the price. The house smells awesome now and the carpets look fantastic. Thank you!

    Sofa before cleaning (top) and after (bottom)
    Tara S.

    I reached out to tlc with not much notice and they were able to fit us in quickly. They were also able to absolutely transform this sofa that had been stained beyond belief. They look practically new now. Very professional, great communication and then delivered excellent results. We will use tlc again if the need arises.

    Jessica W.

    Joe did a phenomenal job on our sectional. My husband and I recently purchased a used couch which came with dog hair, stains and dirt. While this 5 year old couch has seen some real usage, Joe educated us beforehand on how to move forward given the conditions of the couch. We opted for a deep clean and spot treatment and although all the spots didn't lift given the age of the couch, I am happy with what was provided and can finally sit on it now that it is clean! The team at TLC was very reliable and prompt with their communication. I would recommend and use them in the future.

    Before
    Emily H.

    I swear I almost had a heart attack when I discovered that my large red pillar candle had melted down into my beige carpet. It was the result of another company doing some work in my house but I'll save that story for a different review. Anyhow, I called TLC and they were able to send someone out just 2 days later. Tim, the carpet technician, came and gave us his expert opinion, which was that there was no hope of removing the stain since it was so bad. He then went right to work swapping out the stained area of carpet for a clean piece. His repair work is so seamless that you would never know of the catastrophe that befell my carpet just days before. He did say that he had 30 years of experience and it showed. To top it all off, it cost much less than I was expecting. So, win-win! Thank you TLC!

    David S.

    Let me set the stage for how awesome TLC is: I was in a hurry to get our carpet stretched at our new house before moving day. The electricity was out (disconnected by our electric company for repairs) and we had a small window of time to get the job done. TLC showed up THE SAME DAY I asked for their help, which was a huge relief. The experience and top notch tools used by the person they sent really came in handy. He noticed that the carpet didn't just need stretching, it also needed some repair work. The repairs meant that the carpet wouldn't pull away from the wall when the movers started bringing in the furniture. Also, he didn't complain ONCE about how hot it was without A/C on in the house. Did TLC cost a bit more than the previous company I'd booked (which had to back out due to a family emergency)? Yes, but was it worth the price for the level of service, professionalism, and even friendliness? ABSOLUTELY YES! Pics: This is after their work. Before, the carpets of all 3 bedrooms had wrinkles, and the carpet reached over onto the tile instead of fitting against it neatly.

    Was it necessary to drive on my lawn?

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    Review Insights

    4 months ago

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    Brittany S.

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    2 months ago

    Great company. Superior work and excellent customer service. They arrived on time and worked quickly.

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    9 months ago

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    5 months ago

    [[HIGHLIGHT]]Easy and quick booking.[[ENDHIGHLIGHT]] Great results! Technician was professional. I will definitely book in the future.

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    Brittany S.

    Thank you for the review Christina!

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    5 months ago

    [[HIGHLIGHT]]Very good customer service.[[ENDHIGHLIGHT]] Rugs returned sooner than expected and looked great! Good price too!

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    Brittany S.

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    1 year ago

    Great company. Would definitely hire them again. On time. Professional and affordable.

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    Brittany S.

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    2 years ago

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    8 months ago

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    11 months ago

    Zion did an amazing job! They were in and out! Great price as well! [[HIGHLIGHT]]Customer service was amazing as well![[ENDHIGHLIGHT]]

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    Brittany S.

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    10 months ago

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    Brittany S.

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    1 year ago

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    Brittany S.

    Thank you for the review Daniella!

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    5 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Did a good job and within the quote for the work done. Appts were treated and removed and the carpet looks and smells new.

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    Brittany S.

    Thank you for the review Dennis!

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Great customer service! Great job! I will definitely use their services again! Responsive to my request!

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    6 years ago

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    5 years ago

    I've been in contact with them to clean my carpets they came out in a couple days did a very good job clean my carpets.

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    4 years ago

    Michael did a great job on my carpet and fixed the car damage, can't even tell. Fast and good, friendly.

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    Page 1 of 3

    Ask the Community - TLC Carpet Cleaning

    Has anyone used them as of recently?

    YES !!! this company is awesome. We have used them several times. Last being yesterday, TIM was the tech, he cleaned 1600 feet of travertine in our house - it looks like new. He did an awesome job. So glad we found is company. If you want a… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - TLC Carpet Cleaning

    Once we made contact with Brittany, from TLC Carpet Cleaning Service all questions and concerns were addressed immediately.

    Mentioned in 9 reviews

    Read more highlights

    Prime AC and Heat

    Prime AC and Heat

    4.8
    (42 reviews)

    TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

    They declined to even speak just cause I said ..I dont know if we have a warranty cud be home…read moreshield ...and she says since you said it I cant talk further ??? Very disappointed...I even explained let me ask.my husband as we use it for our rental property ... a

    Aura Home Care

    Aura Home Care

    5.0
    (184 reviews)

    I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

    My parents' house needed full maintenance and I was struggling when it came to ducts, because most…read moreHVAC companies don't offer cleaning services. My friend used Aura Duct Care recently and suggested me to get these guys as they are real professionals and know what they do. I contacted Aura Duct Care via Yelp and ask them for their rates. Arial responded within a few minutes and explained everything in one message ( not like other companies saying "we need to take a look first", "depends on condition", "take pictures for us" etc.). They have affordable and competitive rates, they don't charge you those fake fees like "second floor fee", "apartment complex fee", "big furnace fee". I called them next day and scheduled an appointment. On the day of my appointment Eddy and Akyl showed up on time wearing masks, gloves and shoe covers (still COVID times). Also they had sent a text message saying they were on the way and their ETA. They had big professional equipment to clean our ducts. First they checked our ducts and told us what kind of brush they would use so it won't damage the ducts. It took them only 2-3 hours to finish the job, because they knew what they were doing and they were working nonstop. After the job they made sure everything is left clean and neat. I loved the service by Aura Duct Care, because: -they have professional equipment -they make sure to do a cleaning the right way -they don't leave dust and dirt after the job -nice and friendly technicians -easy to reach the office to discuss the job -affordable prices I highly recommend this company if you need to get air duct cleaning, dryer vent cleaning, appliance repair. I got following jobs done: full house ducts cleaning, furnace cleaning, air ducts disinfection, dryer vent cleaning, dryer and washer maintenance

    Pure Air

    Pure Air

    4.9
    (171 reviews)

    Had an excellent experience with OKeefe and Orlington Of Pure Air. The father-son team told me the…read morepricing over the phone for my Duct cleaning. I have a 50 yr old three floor condo that has (most likely) never had the ducts cleaned out. mold was blowing out my vents after a new AC install and that's why I called them. They protected all the areas of my home and got to work- they vacuumed, brushed and sanitized all my ducts many times over- the amount of mold in my ducts was DISTURBING (to say the least!). It took several hours to get every duct cleaned out but they did all the work and left my condo very clean and smelling great when they were finished. I'm sure the amount of nastiness in my ducts are in the top five of worst they ever seen! I will be bringing them back in a year for a follow up clean. The air in my condo already is crisper And the musty smell in my home is gone. So glad I had them come out and they were incredibly friendly and honest as well. I know they were more affordable than the other companies that do this and the price never went up when they saw how much work my job would be- and it was a lot of work! Having found them on Yelp- this was a yelp-win for me (and that's not always the case). Thank you OKeefe and Orlington for the work you did. It was a pleasure meeting you.

    I highly recommend Pure Air--they did a phenomenal job and were so thorough! They offered a very…read morecompetitive price, especially considering they hand wipe each vent cover. We added on the sanitize option and were very pleased with the end result. They cleaned and vacuumed after they were done. If you need your ducts cleaned, definitely use Pure Air !

    Piedmont Duct Cleaning

    Piedmont Duct Cleaning

    5.0
    (1 review)

    Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

    From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

    Rescue Air and Plumbing

    Rescue Air and Plumbing

    4.5
    (599 reviews)

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

    Southern Comfort Mechanical

    Southern Comfort Mechanical

    4.3
    (66 reviews)

    My family has had great service over many years with these folks - they have done an especially…read moreoutstanding job for my mom, Karol, who says: I don't write a lot of reviews, but Southern Comfort Mechanical truly deserves one. As homeowners, we rely a lot on people we can trust. This company has taken care of my heating and cooling needs for years now, and they have more than earned my trust and respect. Wes has been my main contact and he is wonderful. I can't imagine ever trusting anyone else with my complicated system. Right before our dangerous winter storm last week, he actually contacted me ahead of time just to make sure I was prepared. He walked me through, step by step, as I set my system for the extreme cold so I would stay safe and warm. That gave me real peace of mind. Wes also arranged for Josh to come out and fix a few things that needed attention, and that visit went just as smoothly. Josh was polite, on time, and knew exactly what he was doing. They are knowledgeable, dependable, and proactive. I never feel pressured, and their prices have always been more than fair. It's rare these days to find such an honest, dependable company with truly knowledgable people and fair prices. These folks know their business, but more than that, they care about their customers. I'm very grateful for them and highly recommend them without hesitation.

    This company charged us 12k for a new unit which is expensive and installed it poorly causing our…read morewhole house to flood, almost the entire first floor! How do you do that with an air conditioning unit?!? This was absolutely insane! They first tried to walk over my mother and take advantage of her until I stepped in. This is the type of company that will blame their mistakes on your unit unless it's brand new and it is obviously impossible. First they tried to repair without reinstalling the unit; which was not done to our satisfaction and they put "tar" to fix a piping alignment issue. It's disgustingly bad, unprofessional, and unacceptable in the air conditioning world. Nowhere have I seen a leak repair like this in my life. We continued to have issues and they didn't even touch the water when they were here, they didn't seem to care at all about our health or the repair of our home, and only tried to make up excuses why our unit was already bad -- obviously it was suppose to be good since it's an entirely new unit. It has obviously been installed improperly. Thank god that this wasn't a repair because they would have tried to find an excuse why they couldn't help us. They gave us every excuse in the book as we waited almost a week with water damage before we stepped in and spent so far 15000 out of pocket. They refuse to refund us for the bad labor that they did not help pay for anything. As far as the money? We spent more on repairs so far than the units cost. They promised they reached out to their insurance but so far we have heard from NOBODY. And it's been almost 2 weeks since the damage took place with everything out of pocket so far. We have another 15000 in quotes coming for the repairs and would like this taken care of. This company has also claimed that reacting to their poor work is harassment which we definitely weren't. I work with a law firm and this is all for business matters and we have every right to pursue them until we are satisfied and treated fairly. We would rather not take them to court for 30kish in property damage and probably twice in effected areas of our lives, but with this attitude from them -- it's becoming clear our only Option. Also, They are NOT a mom and pops company anymore I figured out that they were bought out and now owned by a larger corporation. Don't let their lies fool you, and the company is 100% living that idea like it's still family owned. The family sold the company. This company is purely scummy. They are selfish and self serving and deserve no business from my fellow Texans. And god driven lovely people around us, AVOID THIS BUSINESS.

    Nicks Air Services

    Nicks Air Services

    4.7
    (298 reviews)

    No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

    Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

    Superior Air Duct & Dryer Vent Cleaning

    Superior Air Duct & Dryer Vent Cleaning

    5.0
    (3 reviews)

    I would like to say "Thank You", to Superior Air Duct and Dryer Vent Cleaning…read more I contacted them about air duct and dryer vent cleaning. They provided an estimate and scheduled a time to come by. They arrived promptly at the scheduled time and started work immediately. The two men worked efficiently. It took around 3 hours to complete the work. We have lived in our house for 29 yrs and this was the first time we have had this service performed. I am very pleased with the work and the quality of their work they provided. Thank You again!

    February 2023 we were getting our roof inspected for hail damage when that company noted that our…read moredryer vent would need to be looked at. We sought out recommendations from the Next Door community. Superior Air Duct & Dryer Vent Cleaning came highly recommended so we hired him. Had a great experience with Cliff the owner who came out to do the service. He was knowledgeable and we felt comfortable and trusted the information given. January 2024 we had him out to clean our HVAC air duct system in the house. First time our 13 year old house had that service. He and his helper were informative when I (who was working from home but husband was at the office) asked what the process was. They were respectful of our property and cleaned up afterwards. The price was very reasonable. They did a great job. Showed before and after pictures. My house is noticeably less dusty now. We highly recommend this company!

    TLC Carpet Cleaning - carpet_cleaning - Updated July 2026

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