For a brand new hotel, there were suprisingly few issues seen at the hotel. The staff were happy…read moreand helpful. The rooms were clearly updated and clean. And the common spaces were well organized. This Courtyard by Marriott was fairly similar to other Courtyards across the country. So, to point out a few things that differed that I did not prefer... It was a little confusing to figure out where the lobby of the hotel is. When one comes in through the garage, there is a lobby-like room with a couch, however, no lobby. One must take the elevator up to Floor 1 to reach the lobby. I think placing a sign somewhere in the garage level "lobby" would greatly help. Also, in my room in particular, there was no shampoo and instead 2 bottles of body wash & 1 conditioner. Lastly, the Starbucks onsite is quite expensive if you want breakfast though I believe this is common for all Starbucks inside of Courtyards. Aside from these minor items, I had a great stay. I have happy that the TV worked properly. I trusted that the hotel room was clean. And the outdoor courtyard was very presentable and nice as it was right outside of the bar at the hotel. I would definitely consider staying there again when in the area. It seems like one of the better hotels for the area too

Almost new courtyard in the heart of Gainesville! Located in walking proximity of many restaurants…read moreand bars. Pretty nice building with few quirks. For example, hotel lobby is not on the street level but one floor up, with no specific signs. Parking is plentiful but is not complimentary. Internet does not work well even for elite Bonvoy members which is part of our membership! Hotel is new, but bathtub is straight out of 1950s. Bar is well stocked with lots of servers, but meatballs are straight out of microwave hot on the outside, and cold on the inside....etc. Most importantly - at the check-in point, I spoke to someone who could not spell. As she couldn't punch in my last name in the computer, she asked for ID which is fine. However, making a comment out loud "god lord is complicated" that my last name is complicated is not acceptable, and is offensive. It appears that this hotel is developed by someone who has financial means, and no clue about hospitality. Perhaps they should hire a competent general manager, and remove all illiterate hicks who scoff at everyone not meeting their preferred demographics!

This is a pretty standard Hampton Inn, except that the TV didn't allow us to access our streaming…read moreapps. We really need to relax before we fall asleep, and live TV is just not acceptable. I also don't love the teeny tiny pillows, but that's apparently what every Hampton Inn offers.

We were going to be in the Gainesville area later on Saturday and didn't want to drive several…read morehours to get home. We had been familiar with the are about 20 years ago and opted to just stay overnight to see how it had changed, etc. I did some research and opted to stay here, partly as I already knew the location. We arrived around 6:30 p.m. Check-in was easy. They have self-parking around most of the building and do not charge you for it. The room was fairly spacious. The entry hall was a bit of a choke-point versus the entrance to the bathroom, but it wasn't a real problem. The shower stall was also a bit narrow, but manageable. The room was dark at night and quiet. Despite the hotel's location on a main road in town, I wasn't really aware of traffic noise. The location is about 3 - 4 blocks from Gainesville's square. There are several restaurants within 1 block. If the weather is nice, the whole area is very walkable. Entry to the hotel is primarily off Jesse Jewel Pkwy, which is busy. There is basically a U-turn into the front entrance. However, there is a small spur road that also connects to the parking lot and alows easy access to the square. The layout is a bit odd, but once you see it, it's easy. Breakfast the next morning was pretty good - basically back to pre-pandemic standards. They had ham, scrambled eggs, various bread + toaster, a waffle machine, cereal, yogurt, etc. If I were staying in Gainesville again, I'd consider staying here.

Very hard to check in or change reservation, lots of phone disconnections very poor help , we will…read morenever ever recommend this chain of hotels ever, calling the front desk is impossible! We tried calling corporate and got no help whatsoever, very disappointed !!!!!

Kendra and Awal were exceptional in every way in making our stay the most consummate and healing…read morestay after my surgery recovery near the surgical center when I had hernia surgery. They went above and beyond in making sure we could check in before my surgery so there was an easy transition back to the hotel. They offered me extra pillows and a room that was on the top floor and very quiet. The quality of the hotel was also exceptional and beautiful. I love love love this hotel!

Update: Spoke to the manager who informed me that the construction work would not be happening…read moreafter 6pm anymore. The entire front desk staff were really helpful. Keeping my fingers crossed and having faith this is true. Hotel is under construction so there's non stop hammering, drilling, loud banging, doors slamming until late at night! When I asked to be moved to a different room I was told that there isn't anywhere in this hotel that I wouldn't hear the noise!

Great place to stay it's close to all the local restaurants and very nice and quiet a little hard…read moreto come out into the road but I will definitely stay here again

Typical Holiday Inn Express. Easy check-in. Excellent breakfast with good variety. Excellent coffee…read moreavailable all day long. Room was fine. Had some trouble with the hot water but water got hot after a good while. Good location in terms of getting around town and to some of the surrounding cities, and very close to the lake.

I will start with the positives; it is clean and quiet…read more Check in went as expected. We got to the room, my wife immediatly noticed that there was no hair dryer. In addition, there was no in room coffee maker for early morning coffee without sending me down to the breakfast area for coffee (by the way very bitter). The room had a refrigerator, microwave, and iron. It seems to me that the two items that were missing would have gotten a lot more use than the microwave. After our travels we wanted to clean up but we found that the locked down soap and shampoo dispensors in the bathtub were empty. In addition the water pressure was so low (water saving setting I presume) that the water only came out in a slow dribble and was mostly unuseable. Trash bags were draped over the trash cans, making us install the trash bags ourselves. We went to sit on the beds and found them so high that our feet could not touch the floor (I am 6'2" and my toes could barely touch). The toilet seat was super low, I assume for people in wheelchairs however for a person with bad knees it was very difficult to navigate. The breakfast the first morning was seemingly planned to have just about nothing in abundance. The eggs and the bacon ran out; they replaced them but even with limited guests it ran out again. When they refilled the bacon they put 6 to 8 pieces in the tray. they were gone almost immediatly and stayed empty while I was there. The physical facility was fine but it seems the management cut every corner that could be cut. I have stayed in hotels all over the world from the absolute best, to hotels in the Arctic without heat and just a lot of blankets. This hotel at best is a disappointment. The way this hotel is run is a true example of management cutting so many corners that it drives away guests; it is truly not worth the $170.00 per night that they charged, I have had more satisfaction and a better experience staying at a Motel 6. I like many others, I seldom leave reviews; however this hotel pretending to be an upscale facility is deserving of my time due to the many glaring defiencies. Several mediocre aspects would never cause me to to leave a negative review, it is only the truly deserving that typically cause me to respond on Yelp. This hotel will not see another penny of my money. I would urge people considering a stay here to look elsewhere, there are many nearby options.

THE REVIEW LEFT ON HOTELS.COM/ EXPEDIA UNDER THE FAKE NAMW "DAVID" IS FRAUDULENT AND WAS NOT…read moreWRITTEN BY ME. THE FOLLOWING IS THE REVIEW I WROTE AND POSTED: Sounds odd, but this Super 8 review should be higher but for; 1. The late night lobby air was warm, humid and ponged like "odeur of dirty underwear". I would have left but for the very late night hour. A very bad start. 2. The foreign assistant assigned us an uncleaned room to start and immediately assigned another after notice. 3. ADDITIONALLY, this Super 8 franchisee charges a $50 DEPOSIT REFUNDABLE (2-5) DAYS AFTER CHECKOUT. I GET CHARGED ADDITIONAL iNTEREST. All of the above occurred immediately upon arrival and trashed the whole experience. It was straight up self-inflicted incompetence. I would never stay there again. Could have been OK.

quality was not good. because the toilet seat was broken. the walls was punched in. and the lights…read morewhere flickering really bad. and the bath tub was leaking and the water wasn't even turned on. also the tub was DISGUSTING!!! gave other rooms more goods, suck as towels, soaps, and tissue. they gave us NONE!!! cockroaches crawling EVERYWHERE!!! we also found spiders and cobwebs!!! this hotel need to get better cleaners or more attention to the structure!! I hope this hotel changes to better!! i would not recommend staying here without reading more reviews!!! this is only night 1!! we have not even tried the showers yet.

I visited the Gainesville/Oakwood area from out of state for an extended weekend with family. I had…read moremy own room, a single king bed. It was a perfect size for my 4 day/night stay. It's close to a Walmart and several plazas with restaurants and fast food places to eat. The room I had came with a microwave and mini fridge, just what I needed to store extra waters and gatorades for the weekend. There wasn't a bathtub, just a shower, which was a bit of a bummer but I knew that going into the reservation. Also, they have an outdoor pool, but it's closed in March and no hot tub :( The breakfast is top notch though. An automatic pancake maker, cereal, fruit, yogurt, scrambled eggs, sausage, even turkey sausage option. A juice machine and fresh hot coffee. The free breakfast in the morning and close location to the shopping centers, and my families neighborhood, this hotel was a perfect choice for my stay.

The hotel somehow charged two different credit cards for tge same night. I was basically called a…read moreliar by the manager Michael. He then later said he saw what happened and printed me proof. When I called again I was told I couldn't be refunded and I was lying again by a lady manager. It's been a month later and still no refund. To add to thus bad experience there was a roach in the room. When I reported it they didn't even apologize just was like yeah I saw it and that was it.

It is a choice hotel now. The rooms hears everything from the road, it is loud. There is no place…read moreto put soap, or to shave into the shower. The rooms are remodeled, looks like a 5 yr old painted the rooms, and 8 yr old did the pluming/ dry wall. The refrigerator is already broken. Microwave took 4 mins to make cook shrimps Luke warm. "Breakfast" is bread, muffins, cold cereal, yogurt, juice. Jelly but no peanut butter. Spoke to the front desk about the lack of options for breakfast, they seemed genuinely pleased with their" abundance" of options... lol

This is the WORST HOTEL I've seen in a while. If I could give 0 stars I would. They just threw some…read morepaint all over the walls, added new chandelier to the entry and called it a makeover. Whoever owns this needs to gut this whole hotel. First issue:The main elevator does not work. The second elevator is in the very back of the hotel which is a long walk. Second Issue: We had to change rooms THREE times before we got a semi decent room. First room, the toilet was leaking all over the floor. Going to the second room, housekeeping left linen ON the floor outside the door. Even with it being on a bag that is NOT sanitary. Second room we had to figure out HOW to get in the room the door handle opens the opposite way and then the light covering is missing and laying ON the counter in the bathroom. The third room finally looked livable. But came back in my room to find a bug on my pillow!!!!! I will NEVER come back here!!!!! On top of the fact we are here for an event and there is NO heat in the large ballroom and they didn't even notify the people on the contract until day of and threatened to call the police because one of the contract holders was asking questions!!! This is just crazy.

No way to rate this place as is beyond disgusting. It makes me cringe to think that truckers would…read moreeven stay here ridiculously filth, broken furniture, mold lights lamps without shades. One towel set per room even though there had two beds. Smoke alarm going off all night I don't even think there's a need to tell you what their breakfast bar looked like. not even fit for a cockroach to eat there. We were given the excuse that the hotel was under renovation and apologized, but there is no renovation going on here. This quality Inn should not be open for guests. Being confident that the owners of this building would never stay here. In fact, I wonder if they've even been here. You get what you pay for some would say. I say we got robbed. This place should be condemned.

Nothing on the site mentioned renovations. Arrived after hours of driving and see no other cars in…read morethe parking lot but that is not always a bad thing. The light was flickering over the canopy like in a horror movie, but again these things are not always a bad thing. The lobby is clean looking, but there is an odor. Walk past trash on the stairs and landing to check out the room and nope. Water damage is obvious, and the smell of mold/mildew. The beds feel moist to the touch and the bathroom had obvious black mold on the walls. Dead bugs, dirt everywhere. I told my daughter to grab her things and start reservations down a few exits as we pack up and I go to turn in the key and request proof of checkout. Was not given any paperwork and was told I had to call Choice for a refund. Called them on the way to another hotel that was almost sold out, but got a room. So far I've been refunded only one day of my two-day stay which has been taken out of my account. I'm waiting for a call about why it was not fully refunded. Forget renovations and just level the place and start back over.