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    The Guitar Broker

    2.7 (12 reviews)
    Open 10:00 am - 5:00 pm

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    3 years ago

    owner is very rude and all of the gear is marked up dramatically

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    6 years ago

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    6 years ago

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    10 years ago

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    9 years ago

    Super knowledge and helpful staff. They have an amazing selection of vintage gear. Highly recommend!!

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    10 years ago

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    Guitar Center

    Guitar Center

    (73 reviews)

    $$$

    My name is Eric Steinmetz, and I have been a Guitar Center customer since the 1980s. In all, I…read morepurchased at lead a dozen guitars and fifteen amplifiers from your locations coast to coast. By my calculations, I have spent over $150,000 in your stores in thirty years. I consider myself a loyal Guitar Center customer. Until lately, I've always found your store staff to be amazingly helpful and considerate, which further endears Guitar Center to me. Your staff in Hallandale, Florida, especially Samish, my guitar guardian, is incredible. The manager in Coconut Creek, Aaron, has always been friendly, helpful and engaging. His staff in Coconut Creek is at best, "If-ie." Arron has always made me feel welcome and appreciated, which is why I switched my on-going guitar lessons to your incredible instructor Maxx at Coconut Creek. Recently I bought a total of six of your Proline SL24NR Natural Series Rechargeable Folding Music Stand Lights for my band to use at practices. Not expecting any of them to be defective, I didn't see the need to keep the receipt (s), I threw them out. One was defective right out of the box, neither charging nor lighting up when powered by the appropriate power source. I brought the defective Proline light to the store last Saturday when I went for my guitar lesson. The salesperson Steve was gracious as always and helpfully searched for the transaction but couldn't locate such. Steve informed me that any warranty issue, even when the product is new out of the box, was between me and the manufacturer. He said he couldn't help me but gave me Proline's telephone number. Your store manager Aaron was not available to interact with at that time. I further talked with your salesperson, Liz, when I purchased Schaller strap locks, She confirmed Guitar Center's policy of not participating in defective merchandise replacement. I asked if the last guitar I bought in Coconut Creek, a Fender Precision bass, had been defective, what is Guitar Center's position? She told me in that event, I would need to contact Fender personally regarding my $2000 purchase for help resolving any warranty issues. This stated policy is, in my opinion, unacceptable. I have been a loyal customer for well over thirty years and your unwillingness to help me with a recent $39 purchase, especially considering my recent purchases of the Precision, a Gibson 335, and Mark V amp from your stores, is rude and short sighted. One only needs to look up my account using my phone number to review my purchase history. To note, I needed a Fender Telecaster last week for some recording. The most recent experience in Coconut Creek left me upset and I could not in good conscious purchase such from Guitar Center. I bought the Tele from Sweetwater and the appropriate amp for my upcoming work. Guitar Center's shortsighted warranty policy left me upset and you lost a substantial sale and a loyal customer. I plan now to further my business with your competition Sweetwater and to patronize other local music stores in lieu of Guitar Center whenever possible. Just something to consider.

    Awful doesn't even begin to describe the experience we just had. The two employees we interacted…read morewith couldn't have cared any less. Unbelievably rude and dismissive. Seems they've truly earned the two star rating justifiably. I'm shocked.

    Pinol Guitars And Ukuleles - Handcrafted Guitar  ( The Cowboy 000)

    Pinol Guitars And Ukuleles

    (3 reviews)

    My experience with Pinol guitars & Ukuleles was surprisingly way beyond I expected. Ivan the voice…read morefor the company spent a long time explaining to me about the instruments, making recommendations, and guiding me through the process. There was great communication all along the way, a few custom touches, and the Uke arrived right on time, well packed, no hassles at all. I'm new to Uke's so I can give an experienced player's point of view, but as a long term guitarist and guitar collector, this piece did not disappoint. The finish is great, the details are great and so far seems to play very well. I am looking forward to spending time with this instrument and I think a fantastic value for the money. Thumbs up Ivan, thanks for your help.

    I ordered a limited edition tenor ukulele from Pinol Guitars & Ukuleles 2 weeks ago, and it arrived…read more2 days ago. The owner, Ivan, is very proactive and called me twice and emails every few days to ensure I know the status. The unboxing was a good experience, it's very beautiful cocobolo rosewood (Nicaragua) with a cedar soundboard (Canada). Unfortunately, there were several places along the fretboard edge where the gloss lacquer was chipped off. I was given several options by Pinol, including a refund, an exchange, or repair. I ultimately chose not to send it back, and to sand it myself with instructions and financial help from Pinol for labor and materials. Don't let this deter you, the other 99% of the uke is beautiful, excellent fit and finish. Ok, it looks great, but how does it sound? I've been playing it quite a bit the past two days, and I absolutely love the sound. I put new strings on - Italia Aquila Red brand with low wound G - and they really seemed to have made the sound pop. I was thinking, how could it be singing so well? I covered the little sound hole on the side to see if that was projecting something I wasn't used to hearing, but it sounded the same either way. I pulled some of my other tenors out and did a sound comparison: Kanilea, Koaloha, and Martin 2K (all of them solid koa). In my opinion, the Pinol held its own and even sounded richer than some others. I inspected the inside bracing and construction and notice they use some hefty materials, which I can only assume helps with the projection and richness. Also, I'm thinking the combination of cocobolo rosewood and the softer cedar soundboard compliment each other very well. Quality instrument and caring seller. I recommend them and will consider more Pinol instruments in the future.

    The Guitar Broker - guitarstores - Updated July 2026

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