Usual Guitar Center vibe wherever we need to hit one. Think we needed some hardware for the axe before our show on Maxwell Cruise. Another day on the road... Live, love and laugh - Sha read more

Guitar Center - Musical Instruments & Teachers Near Me - Hallandale, Florida

I took my son their for his own guitar and we were able to browse and try a few. Lola introduced herself and asked if we had any questions to let her know and let us keep looking. She stopped back when she saw us really paying attention to a certain guitar and asked if we wanted to plug it in. We wound up purchasing it along with a strap and a capo. Prior to checking out, I checked the price of the strap and capo online to see if I could get it cheaper and I was quite shocked to see they were the same price. I purchased everything there. Lola was very friendly. The store was clean and the other employees were very polite. I will definitely return. read more

I had the absolute BEST experience at Guitar Center thanks to Lola -- and honestly, she deserves Rockstar of the Year. From the very first moment she asked, "How can I help you?" to personally walking me out the door with my new guitars, Lola made me feel like I was the most important customer in the store. As a complete beginner buying my first bass guitar and electric guitar, I had a million questions -- left vs. right-handed, body style and shape, tone differences, what would feel best long-term -- and she patiently walked me through every single detail. Not once did I feel rushed or brushed off. She made sure I truly loved what I was choosing. What made it even more impressive? The store was clearly understaffed, and she was juggling multiple customers at the same time -- yet somehow she handled everything with total poise, grace, and professionalism. I never felt like I was competing for her attention. She managed it all calmly and confidently, like it was second nature. She went above and beyond in ways I didn't expect. She looked up additional options online to make sure I knew all my choices. And after I made my final decisions, she personally went to the back to grab two brand-new guitars straight out of the box so I could walk away knowing they had never even been touched. That level of care meant so much to me. Buying your first instruments can feel intimidating, but Lola made it exciting, comfortable, and genuinely fun. She made me feel valued, heard, and taken care of every step of the way. I truly can't wait for my next visit. If you're going to Guitar Center, ask for Lola. She's an absolute rockstar, and she made this milestone purchase an unforgettable experience. read more

For a novice in the world of rock band instruments, I prefer to support the local music shops in the greater Miami area, but this store is perfectly fine for me too. My bf & I come here for basic stuff like gig bags, strings, picks, and playing with the instruments. They offer a range of different instruments for all playing levels and budgets. They also do repairs and lessons. Service is fine. My bf would tell me tales of Guitar Centers of olden times where you were basically stalked around the store by an employee hoping to get the sale. That's definitely not the case at this one. Heck, sometimes it's hard to even find anyone to help you, and checking out can take forever because there's usually only one person working the register, and I am eternally cursed to be the person behind someone who always asks as ton of questions. read more

Went to Guitar Center at Hallandale. Employees were very nice since I played left-handed. I asked about the left-handed guitar so he said sure the left-handed guitar section is over here now. Keep in mind her about 1000 guitars in the store. . he brought me to the left-handed guitar section and there was only one guitar out of the whole thousand guitars one left-handed guitar and that one was used!!!! it's a right handed world guys!! read more

Guitar Center - Guitar - Musical Instruments & Teachers Near Me - Hallandale, Florida

I'll start off buy saying I could be personal friends with these guys! Doc and Mr. Prasad have been absolutely amazing to deal with! Knowledgeable and always willing to help! Bought 2 high end guitars from there! Wish they were closer to me! read more

People like Grant are the reason guitar center's are failing. Rude, yelling at the computer, and overall just an unhappy person. Makes me not want to come back, and I won't be. read more

Another important comment/update: I bought a bass using their customer service, which I thought was good. However, perhaps it was a miscommunication on my part and I'm giving the benefit of the doubt here, I wanted the white bass, but what they ordered was the red bass. So, I asked to return it (it was delivered directly to my local GC store in Delray Beach, FL). What I can't excuse is that when I called to return the item, the agent "completed" the return and I believe it then went to the local store to do the actual return. I checked my CC account for a refund about two weeks later and noticed no refund. I called GC again, and apparently the refund was never processed ‍. Big fail GC. I wonder if I had waited 45 days, they would have denied the return. I think there are plenty of good people working for GC, but I think they need to expect more from others of their employees. read more

Great customer service. Just ask for Doc, he's a great manager! He helped me out and went above and beyond.

The repair guy was knowledgeable and to the point, was able to fix my guitar in less than 15 min- he's only there at certain times so call to confirm times but I left satisfied read more

Why is it that every time I come to this location, I have a bad experience with Grant when he's working? He's so unpleasant. I give up on this location. I will not be coming back. I don't know who hired that man or why he hates his life so much but maybe he should find a new job if he's so unhappy. read more

a quick in and out with questions answered browsed the acoustic guitar back room, decent selection but seemed oveerpriced read more

Great experience Helpful and knowledgeable As soon as I came in the door with hello Great customer support inquired about my well-being was I being assisted Sent someone else to go and get the clarinet as he was helping another customer about a guitar after he was done with his customer came to where I was to see if they could help awesome customer service awesome experience. read more

I gotta say, guitar center survived the pandemic ?? It is great, however you can tell that staff levels are still low and I understand why, how difficult is to keep a business that it's not an imitate need. Prices still $$$ on things that other sales providers have for less $. Limited assistance due to the staff level nevertheless if you know what are you looking for you don't need assistance... keep going Guitar Center!!! read more

There's nothing more annoying than frantically searching for something online or in my city when I had it all along if I had just looked. Anyway, I popped into Guitar center after I found that they had an extension cord I needed for my camera phone microphone. The mic's cord I had was six feet long, but I needed another six feet for it to work properly with my camera tripod. I called them and they said they had the item in stock. When I arrived I looked around a little, the store is impressive, they basically have anything you need if you're into creating music or sounds. When I found the extension cord I noticed the packaging didn't state anything about recording, just headphones. Before I bought it I asked the dude at the register if this thing worked with microphones. Dude said if the microphone cord plugs into the extension cord it will work, at that moment I knew this dude went to DeVry. I bought it anyway and walked to my car and tried doing recordings multiple times and no it didn't work. So 10 minutes later I'm back in the store and some other dude who also appeared to be a DeVry grad repeated about five times while he was doing my refund, that it needed to have so and so for the microphone to work. I told the dude I asked the other DeVry grad if the cable would work and he said yes. Many other reviews state the people here are clueless, DeVry educated but clueless. I nearly questioned if I graduated from DeVry instead of FIU because when I arrived home, I checked the box of my 6' phone microphone, and it came with a 6' foot extension. I just looked at the extension for a moment and reminisced the day that just passed. So for a day, I was actually like a DeVry grad running around trying to buy something I already had. This is about as close as I will ever get to attending DeVry. read more

Useless. I had a question about a voice processor. TC Helicon voiceplay live. Simple enough question. Can you plug an instrument into this processor? There is an IN for MICand an IN for a pedel. I got hit with two different people saying "I don't know" . They didn't try to look up the product or see if they can find the answer. I was also looking for an acoustic pickup for my Yamaha guitar. They had three or four in stock. I asked the guy at the counter if he could suggest one. His reply was "we got what we got" Useless store. read more

Henry, the manager at the HALLENDALE store in Florida (he states he is) was not very helpful. First off, I just bought an expensive used item 2 weeks ago from another GC from another store location & that manager was AWESOME & u can tell he really wanted to help me & sell me the items. BUT, this HENRY dude Kept on running B S that was not true. I explained to him on the WB it CLEARLY shows 35% off if purchased by De. 18th. He said no he didn't see that SO I offered to take a picture & send it to him. Nope, he didn't care even after I explained to him I live 4 1/2 hours away if u can at least do something with the shipment for that or give me something or part of that 35% he didn't wanna bother to LOOK at. I told him how helpful the other manager at the other GC store was & really went above to help me which made me want to come back GC even though their customer service was B S. This Henry dude didn't care at all. I mean NOTHING. He kept acting like I was lying so I told him too LOOK at my GC acct & see what I JUST bought 2 weeks ago but again, the dude didn't care & told me his items will sell no matter what. Total Jerk he was. I have a pod cast of over 2 million subscribers & last time, i gave that last manager from the other store for going above & beyond. BUT THIS TIME, I am gonna leave HENRY negative feedback for going FAR OFF the Opposite. It's amazing how the SAME store brand can have different kinds of sales people where one store values u while the other could care less. MIND U, the first guy that picked up in HENRY's store wasn't even listening to me then just BLIND transferred me out of no where while i was talking. I notice in FL the customer service really is crap. Don't these people get TRAINED to be PROFESSIONALS? What do they teach in business schools out here or during ur ON the JOB Training? Henry could have done what the last manager did, HE just chose not to. Even if he would have worked with me on HALF of what the last GC store did, i'd have wanted to come back but now, out of principal I am not shopping there anymore. There are PLENTY of other businesses out there that would value my money & Loyalty as a paid customer. No GC card for me. read more

After seeing so many terrible reviews for this place, I had to go and see for myself! Turns out....It's worse! But I want to thank them for saving me $$$! I was standing there waiting to give them my hard-earned money -- while their clueless employees ignored me (for 20 min) So I searched for all the items I had on the counter and found them cheaper online! Two words: circuit city Bye bye read more

I had a really nice experience here last weekend when purchasing a guitar. My husband and I found or way to the acoustic room looking for a starter guitar so I can start learning. We bumped into Leah who was working the floor. She directed us to exactly what I wanted: a cheap, solid guitar for me to learn. She told me to play before I bought it, but since I don't know how yet, I asked her to play it for me. It was wildly out of tune but she played us a song on the spot, one she made up. It was sweet. We purchased the guitar and got some picks. Leah was great at her job and we really enjoyed working with her. She even tuned the guitar for me before we left. I'll be sure to remember her when I'm famous! read more

The staff was very helpful and patient with me when looking for a keyboard on sale. Unfortunately it was sold out. The cashier offered to order me one and have it shipped to the store, I instead just bought it online and had it shipped to my home. They were very busy within the first 20 mins of the store being open and still made sure I was taken care of. Nice staff with some good customer service. read more

Picked out my items for purchase and sat for 30 mins trying to get someone to check me out. Had enough time to submit this review.

Maybe that lady in the store just had a bad day, but service was terrible, we bought stage speakers and she got very upset when we didn't want to buy a coverage. She got upset and even more rude when we asked to check the gear in the store, she told us in a very rude manner "you're not gonna open any box until I get the money". And I know from experience that you can buy brand new stuff and it can be damaged or flawed. Not pleasant experience in this store at all. But I wish this girl all the best and live happily. read more

Just pathetic! Large space half filled with broken instruments, mostly guitars, empty of people and 4 or 5 mediocres employees. I went last afternoon to buy some guitar strings, fall in love with a particular guitar, tried to buy it, but it was impossible. There were 4 guys in the cashier area, three of them trying to help a woman that left her guitar to be repaired, got the call that was ready, but they couldn't find the guitar. The other one doing nothing, told me to wait, that he was the keyboard specialist. I waited for over 20 minutes, until somebody else came and told me he was going to get the guitar I wanted from the storage, another 20 minutes waisted. At the end, they guy came back, got involved with the lady issue and after 5 minutes he says that the demo guitar was the last one. What a waste of time, no woder why the place looks like a phantom city and the reviews are so pathetic. read more

Horrible. I think I talked to Bruce on the phone? Cero customer service skills. Went to the store and nobody even asked if I needed anything. Never going there again. read more

I went yesterday to inquire about a product that I wanted to buy! One of the sellers said that he would help as he would break the check to the client. But after serving the customer, he continued to chat with him, as if there were no more customers. Just a pig attitude towards people! The second manager also said to wait and disappeared, but when he came to the cash registers, he began to chat with the employee, as if I had not been waiting for him! Showing disrespect to people, customers! Managers like this need to be fired! Guitar Center Hallandale Florida read more

I see others had the same worst experience. So sad! Without even making eye contact with me, the rep began helping the person in back of me, after I had been waiting for about 10 for the customer ahead of me to be finished. When the young lady in back of me pulled forward to get ahead, I spoke up saying, "Aren't I next, I am after this gentleman". The person behind the counter replied, " No, you are not". He explain that the young lady and her husband had already been in the store for an hour and she is next". To me, that is not good business to not acknowledge the needs or ask what was that I was there for to begin with. The rep seemed arrogant not even making eye contact. I was there to sell back a practice bass amplifier. It was so frustrating. About 1 year ago I sold to Guitar Center a 500 watt Crate Amp. That rep also had an attitude, so even before I entered the store, yesterday, I expected bad service. In my opinion, Guitar Center should pack it in. Maybe that's why they are so mean to begin with. Very sorry I'm not alone here. read more

This place is the worst! It seems like the main qualification to work here is that you hate your job and you hate people. I went there twice to check out some basses. I called to check if they had the bass I wanted and the guy on the phone said "we don't have it in stock". I asked him to verify because the website said they did. "I don't have time to check, we don't have it, the website is wrong." I was going to be in the area later that day so I decided to drop in all the same. Whaddaya know! They had the bass hanging in the wall! I went to the counter to ask about another bass and the guy behind the counter tells me I'm busy I'll be with you soon. Maybe I'm wrong but 20 minutes isn't "soon". During that time I was looking at some nice leather straps and like a dummy I asked "how much is this strap?" "That ones $179" I asked him how he knew the price with all the straps that were there, please check the price for me. "I don't have time!" Really? Sonim there looking to buy a bass and a strap at a Guitar Center and this rude bald guy that's made me wait 20 minutes plus doesn't have time to check the price of a strap? I told him to not worry about asking about the other bass . I don't have time to waste waiting for someone that doesn't want to sell. I called one of my band mates and told him what happened. He told me that Guitar Center has gone to hell and he wouldn't buy anything there. He told me get in your car and go to Sam Ash. It's a bit of a drive but they at are a lot nicer. Don't waste your time going to the Guitar Center in Hallandale. These guys hate their job! I won't be coming back. BTW, I did buy my bass at Sam Ash AND they matched an internet offer I had in my email for $80 less than the retail price. read more

Getting ready to visit one of the Guitar Centers when I read such awful reviews about this one in Hallandale (and it's manager)... I gave up before even going. Thank you Yelp. read more

If I could give a could a negative rating It would be a minus 10, the lack of motivation to greet and assist clients is an opportunity. There was no sense of urgency from management down. I went there to buy some accessories for the speaker system for a major event. I drove an hour to that location because I assumed the staff would be knowledgeable. Sadly it wasn't the case, I had the proper information to provide to better assist the tech to find what I needed and the cashier couldn't care less if I had the right product. The only thing he cared about was capturing information from my license which he didn't tell me why. If you are looking for any type of equipment music related, don't waste your time with this company. Spend your hard earned money someplace else that wants your business and can treat you with respect & dignity. Buyer beware read more

I am very impressed with gentleman. Ronnie, who gave us excellent service at the Hollandale guitar center. Extremely helpful and was very diligent in helping us find what we needed and able to get it. Paid for an out the door. Again, Ronnie was a big help and we appreciate how he handled our needs. read more

I am not a musician by any means, but leaving this Guitar Center, I felt a sudden urge to pick up a stringed instrument, learn a few notes, and listen to some rock music--seriously, leaving this place makes you feel like that. This place is heaven for anyone who plays guitars. They have loads of used and new ones ranging anywhere from the low $100s to the $1000s in different colors and shapes. They also have picks, ukuleles, song books, drum sets, acoustic guitars, keyboards--basically anything needed to start a band. I think this Guitar Center may have motivated me to pick up an instrument because they make the guitars on display appealing. Now time to add learning an instrument to my checklist. Check. read more

Guitar Center - Guitars - Musical Instruments & Teachers Near Me - Hallandale, Florida

They fixed the bridge on my guitar and were very good about it. It took them longer then expected but i am quite happy with the work they did. read more

Guitar Center - this is before i gave it to them. - Musical Instruments & Teachers Near Me - Hallandale, Florida

0 stars! Wasted an hour waiting for staff to just pull an item that I wanted to hear before purchase. "only 2 of us" was excuse even though they assisted others that walked in half hr after me while I waited in sound room patiently where I was told 'I'll be back' by salesman. I walked and will not return after using this store for over 17 years. read more

Disorganized, understaffed, under stocked. I've come here on a few different occasions, waited an obnoxiously long time, only to leave empty handed because they didn't have what I needed in stock even though I checked online first! Maybe I should have called ahead? Good luck, they're usually too busy running around to be bothered. read more

Really bad customer service. My knowledge in guitars isnt advanced, so i went to the store looking for some guidance. When i get there and ask for help right away explaining my lack of experience, i was taken to a room full of guitars and the dude, Bruce, left me there with not much explanation other than to look at price tags and just walked away. I had to wait 25' for him to finish with other customers, when i had arrived when he was unoccupied. By the time he comes back to help out, i find him stand-offish, with lack of interpersonal skills and uninterested in helping or even selling, to the point where my experiencing in buying a guitar is completely ruined so i decided to just leave. When the short bio online helps more and is less rude than the salesperson at the store, you might as well go somewhere else or buy online. read more

When I originally bought my ukulele at this store I got excellent customer service from Grant. He was very knowledgeable about ukuleles and made a couple of recommendations. He let me sit and play as many ukuleles as I wanted. I ultimately chose the one he recommended, and I love it! I also purchased the "pro coverage" for it to protect my investment. Boy, am I glad I did!!! I purchased this ukulele last November. I play it daily. When the battery tray popped open and would not remain closed (this is an acoustic/electric), I brought it back to the store. Grant, again,was extremely helpful and provided me with the information I needed to use the pro coverage I had purchased. As I was on hold with the pro coverage folks, Grant called Doc (the Manager?) and they said they would replace the ukulele on the spot. Doc said they would deal with the pro coverage folks. They even had Pete the repair guy remove the strap button I had installed on my uke and install it on the new one at NO CHARGE. The employees at this location are absolute professionals! I cannot say enough good things about the Hallandale Guitar Center! I recommend this place to anyone looking for a musical instrument. read more

They are a great staff and I hope I can come back and get introduced to new instruments and like to some in the future.

They don't rent out saxophones. Besides that, the selection of instruments in stock was decent. Got referred to Prestige Music center by the rental manager for rentals. read more

This place and the people are awesome! As soon a sh walked in the guys were really nice even though I know nothing about guitars. I have a guitar I want to sell and they were super knowledgeable about it and gave me information to sell the best I could. read more

I always expect the best from GC. The Fort Myers store in FL has great customer service, attentive sales people and a great Luthier on staff. The guys in Hallandale can't seem to get it together. Called about a mandolin that was supposed to ship days ago; said they found it, then they said they had the wrong one and were still looking for it when i hung up. Hopefully will never have to deal with this store again. Bad! read more