One of the BEST Drybar sites in the US! The team at Drybar Tuscan Village goes out of their way to…read moremake sure each customer is satisfied and has the hair style they want. No one rushes you and the experience is one of the best you will ever have.

I would never go back! My friend and I had appointments and…read morestill had to wait an hour. We were late for the event I was not happy with my hair

My daughter and I booked a morning appointment with the ONLY place we would consider having our…read morehair done for a family wedding that day: DRYBAR We had to look our very best for my son's marriage festivities that afternoon. Each of us was pampered and "prettified" in a friendly atmosphere. Giselle worked on my hair. This was the most painless shampoo I've had in a salon. No pulling. No scratching. Then came the Straight Up blowout which resulted in a sleek, stylish look. Giselle's personality added so much to the experience. Thank you! The weekend weather in Boston was raw and windy, but my Drybar look was beautiful throughout. What a great experience provided by this location in Back Bay!

My mom and I booked appointments here before my brother's wedding. I will say I'd read a lot of…read morenegative reviews and was worried about what would happen during our services. I live in Los Angeles but was in town just for the wedding, and I've gotten blowouts at multiple Drybars around the country, so I knew what the service was supposed to entail. Well, I don't know why this shop has received so many bad reviews, because our services were INCREDIBLE. My stylist (Emily) and my mom's stylist (Giselle) both made our hair look absolutely gorgeous. I got the Manhattan and my mom got the Straight Up, and both were executed to perfection. Our stylists were fun and personable, super kind, and very talented. They put us at ease and we had the best time chatting while they did our hair. I have A LOT of hair and it can take over an hour to blow it out and flat iron it. Emily got it done flawlessly in 50 minutes! I also noticed GORGEOUS curls she'd done for the girl before me, so it wasn't just me who got great hair that day. My one note would be to ask how I wanted my hair washed at the shampoo bowl. This was actually the only time I've been to a Drybar where I wasn't asked if I wanted one or two shampoos and if I wanted conditioner on my roots. But since Emily made my hair look so amazing anyway, it's not a big deal -- just something I think should be done before washing. Overall we were both thrilled with our blowouts and the service provided by Emily, Giselle, and the receptionist up front. We couldn't have asked for anything more!

I rarely leave negative reviews, but I felt this experience warranted one. I called simply to…read moreinquire about changing the time of my appointment, and unfortunately there was a miscommunication over the phone. Rather than calmly clarifying the situation, the receptionist became increasingly rude, raised her voice, and was yelling at me throughout the conversation. I even asked her to please calm down so we could have a productive conversation, but the tone only continued. At that point, I no longer felt comfortable being a client there and decided to cancel my appointment.

Worst customer service experience. I wasn't offered any refreshments and all the workers had an…read moreattitude. When clarifying which hairstyle i wanted, i received extreme push back and to "not tell her how to do hair". It was a really unenjoyable experience that's meant to be fun as a girl!

I am very disappointed with our latest trip to Dry Bar. My cousin got married on Friday and so I…read moremade two appointments - one for me and one for my sister. We first sat for a consult and my sister was very clear about she wanted. I was a little more laid back - I even told the woman, "I trust you" after telling her that I wanted, "volume that would last all night - but I don't want to look like Dolly Parton" (not that there's anything wrong with that look... not for me). I never should have told her I trusted her. That's on me. Anyways, we went back to get our hair washed and my sister and I hadn't really begun to talk - then the gossip between the stylists begun. They talked and talked and talked about their boyfriends, what their plans were for that evening, and how excited they were to be done with our hair so they could enjoy the sushi that awaited them in the break room. I don't get to see my sister often so I was really looking forward to enjoying this hair appointment to catch up. That didn't happen at all. My personal hair stylist's boyfriend came into the shop and took her keys. It was clear he was doing a diagnostic on her car. He kept going and coming. He took 3 sets of keys and did 3 different checks on different stylist's cars. This strange 3rd party character was off putting to say the least. They kept yelling across the salon to him when he was inside and talking about him while he was outside. Total middle school girl gossip during a $59 blowout (x2). It then became apparent to me that my stylist's plan for the evening was more important than my hair. I asked for volume - she used rollers. Rollers need hours to set in order to curl. She should have used a curling iron on my hair. Especially after telling her my hair doesn't typically hold a curl. I told her I wanted volume. My hair came out pin straight. She asked me if I like it and I said yes because if i told her the truth, we would have been late to the wedding. I didn't have time to listen to more gossip, debate prices, or get my hair done a second time. I had to ask her for a middle part because she parted my hair on the left without asking. Then when I got home I saw she hadn't even parted the entire center. I had to fix the part so it was straight. I was so mad I didn't get their names but we tipped them via Venmo (they asked us too - sketchy?! Isn't this a nationwide chain? Why are we using Venmo at all?) so I do have those records. Totally disappointed. BUT still have a 20% tip. Left 5 pictures of STRAIGHT hair. No volume at all. Don't visit this location. Total waste of money.

Really great people. Franchise is set up cool…read more I was there within 2 weeks of their opening, the environment is really bright and cheerful and nice. I first went to try them out, and was pleased. Then went back a week later for a wedding. They were good. It's expensive, it was nice, and the products were very expensive but good.

I usually never do reviews but my stylist Lashana deserves one! First off, I have ALOT of hair and…read moreit's very thick. Everytime I get my hair done, stylists never fail to mention how much hair I have and it always sounds like an issue to them. Lashana never mentioned once how much hair I had or that it would be a problem for her which I was happy about. Another thing, when I asks for blowouts I want volume and curls but with only blow dry, no tools and I've never been very successful at getting that at other places. Lashana did THAT and even more, I couldn't have been happier with the result. This woman deserves a damn RAISE, love it so much I've been talking about it all day. Thank you Lashana you have made my finals week so much better My jaw is on the floor as you can see in the pic.

Extremely unprofessional and incompetent employees- I had an appointment at the Downtown location…read moreand was texted a day before that the facility was closing for maintenance and that I could transfer my appointment to the Back Bay location or cancel the appointment. I texted back that I wanted to cancel because I couldn't make it to Back Bay. Obviously they didn't do their jobs correctly, because I was still charged a no show fee at Back Bay. I tried texting and calling to follow up after receiving an email that I no-showed to ensure I wouldn't be charged, yet no one got back to me. I will now be disputing this with my bank.

They the best, and Nancy right of casting from your favorite 80s movie. Clean professional and…read morealways fun.

Erin is outstanding. My mother came in for a haircut and color . She is 77 years old and has been…read morequite ill this past year. When I came to pick her up, she said that this was the best haircut and color she's ever had and it's true. Erin is really caring kind and a beautiful hair stylist. She knew instantly what to do to her hair. My mom is over the moon happy. Nancy is an amazing owner too. Great place!!!

I had Jen today for a lash lift and tint. She was very attentive to my comfort right from the…read morebeginning. She explained everything she was doing as she went along. While processing, she gave me a wonderful scalp massage. She was also very interesting to talk with. Positive energy all around. Very kind .My lashes came out perfect. I highly recommend Jen and her esthetician services. You won't be disappointed.

TLDR for you based on mine and everyone else's experience, NEVER GET YOUR HAIR CUT HERE. You will…read morenot get what you asked for and no one cares enough to try and fix it. I've been going to this place for ages, Tracey was my girl but after she moved away, I picked a stylist had my friend had used before. I showed her the picture I wanted, asked to for a trim, got a like 4/5 inches off instead. I told them this was not what I wanted, not even close. And what's they say? "Well, it'll grow out, just find a way to style it!" How are you going to mess up my hair so badly to the point I'm crying in the salon and proceed to tell me, after butchering said hair, that there's nothing you can do? I paid how much money for a hair cut that looks nothing like I asked for. Never going here again, such a waste. Go somewhere that does what you ask for. Period

SmartStyle in Hudson NH is a hidden gem ! I am a creature of habit. Once I find a stylists I always…read morerequest the same person, although at SmartStyle all the stylists are very good. I have been getting highlights, coloring and changing my look since I was in my 20's and that was a long time ago. I have paid up to $400 to get my hair done. During financial hardship I went to SmartStyle and am not going anyplace else. Emma is my stylists. She is a professional and consults with me each time I go. And she is sweet as can be. Emma keeps me up to date with the latest trends & I feel like a million bucks when I walk out the door.

Brittany is a magician! Wether I get just a trim or try something new like balayage I always end up…read morefeeling like a million bucks! She's revived my hair on more than one occasion when I've decided to dye my hair myself. Sarah gave my daughter partial foils and those look stunning! Truly the place to go!

Great people even better service Brooke is incredible and you can tell she really loves what she…read moredoes! 10/10 recommend

Made an appointment for a half up half down hairstyle for some very important photos, upon arriving…read moreexactly on time the stylist looked very annoyed that I had the audacity to show up to the appointment I made days prior. I showed her my reference photo and since it only showed the back I explained how the front should be. She then proceeded to tell me she was only going to do it how the photo looked, so I figured it would turn out just fine...it didn't. Once she had finished I was beyond disappointed and heartbroken, I asked if she would be able to do anything about my bangs and she told me that the curls on them would eventually fall out. Mind you, I had to be at the photo place in 30 minutes, adding on to the fact that my bangs weren't meant to be curled at all. So essentially, she refused to give me the style I asked for, and I ended up paying nearly $70 plus a 15% tip for hair that I ended up rushing home to fix; so, don't go here if you have somewhere important to be I suppose. (All photos on my profile.)

I have been going to same hair salon for over twenty years but with very high cost for haircut and…read morenot liking the last cuts .. I decided to look elsewhere.. The Hair Company was the third place I had called to book appointment for myself and my husband being his stylist moved to Florida he went to three different stylists but did not care for cuts .. We are both of the mindset that hair will grow back if we don't like it,but we like to have repertoire with stylist/salon Casey cut both of our hair.. I showed a picture of what we both would like .. she nailed it with my haircut . Husbands hair is a bit more challenging because of colics We have found our new salon, prices listed on website is what we were charged which is nice so many up-charge without being told .

I love my hair after they were done with it. I had Madison and she did exactly what I wanted.read more