I wish I knew where to start! First off, 5 stars isn't even enough! I wish I could give 1000+…read morestars! A few months back, I happened upon The PIA Salon, and I have no words to even describe how amazing they are! Pia and her staff are so incredible! I got the best haircut of my life! Pia and her staff don't just do a job to do it, they truly care. Everyone was so professional, nice and most importantly accommodating and caring. That being said, I was also in the midst of planning my wedding but had yet to find anyone I felt comfortable with to do my hair and makeup for my wedding. After meeting Pia and having a wedding trial consultation, I knew she would make me feel like a princess on my special day. So of course, I reached out to Pia and cannot even put into words how she moved mountains to make it happen. Here is a woman running a small yet very successful business and yet she made sure to put her full time and attention into making sure everything would go off without a hitch...boy, did she ever! I absolutely adore Pia, not only for her amazing talent, but for the kind and caring woman that she is! Please trust me, if you ever have a special occasion, event, wedding or just want to feel pretty, the PIA Salon is the place to go! Everyone there is so incredible! Not only did Pia and her staff make my wedding day the most amazing day ever, they truly cared! Pia worked worked with me despite her busy schedule to make sure everything was perfect. She also made sure I took care of my skin and was basically just there for me 24/7. Now how many stylists do you know that would do that?! Pia, I am so grateful for you for all that you did and all that you do. You are a true talent! The days leading up to my wedding, Pia would check in with me, and that was such a source of comfort. Then the day of my wedding finally came, and in true form, Pia not only did my hair and makeup, impeccably, I might add, but she made sure I ate and was hydrated and even stayed with me beyond the time she had allocated. I am so grateful to Pia, along with her amazing team, Marchello & Holly, that also transformed my bridesmaids and daughter into the most beautiful wedding party ever! More importantly, she made us feel so special! I only hope people will read this review and know that if you go to the PIA Salon, you're not just getting a haircut or your makeup done, etc., you're getting the caring attention that any fabulous salon should, but usually doesn't, give to their clients. I will never go anywhere else EVER. And on a personal note, thank you from the bottom of my heart to Pia, Marchello & Holly for making us all look so fab for my wedding! I truly believe that I've not only found the best salon ever, but I've gained friends in the process. I am forever grateful and I adore you all! With much love and thanks! Jaime Knestrick

While I am disappointed to have to put a negative review on this page, and I have previously…read morewritten positive reviews for PIA, I feel that it is the ethical thing to do to share my recent experiences with any prospective clients, as Yelp is how I originally found PIA myself. **Photos posted above are the side-by-side of the haircut we agreed upon and the haircut PIA gave me & the four square photos of the uneven highlights she gave me on my most recent visit** Though I had very positive experiences with PIA the first year I went to her, two extremely upsetting experiences within the past year have brought me believe that I needed to find another stylist. Last Fall, I asked PIA to cut a significant amount of length off of my hair (4-5 inches). We looked at over a dozen photos similar to what I wanted and I made sure to show her images of both the front and back of styles I liked. We agreed on a particular photo of a woman with hair resting on her shoulder and PIA turned me around to begin the haircut. When she was done with the back and one side, she turned me to face the mirror and I began to panic when I saw what she had done -- my hair was only about an inch below my earlobe and at least an inch and a half above my chin in a blunt bob. A full FOUR inches above my shoulder. While PIA apologized, took full responsibility, and even offered to put in extensions and give me free blowouts (none of which I took her up on), I was extremely upset. It took nine months for my hair to grow out to the length we had agreed upon and was in the photo. This more recent event was this past Friday when I had a 10 o'clock appointment and PIA called me the afternoon before saying that she was booked solid until 8 p.m. that evening and wanted to know if I could come in three hours later at 1 p.m. I told her that I could only push it back by a half hour because I had gotten a babysitter especially for this and because I had promised my son I would take him somewhere after my appointment. When I arrived, a family member that was there with her informed me that they were going to the Jersey Shore that day, which made clear to me exactly why she wanted to reconfigure her schedule. I must not have been the only one she tried to squeeze in because she was working on two other people (a single process and a haircut) while she was also working on my hair. By the time the single process was done and my hair had been rough-dried, I had already been there for two full hours -- for a single process. I was supposed to get balayage highlights as well, and though she asked me if she could apply the color for one of the other clients first, I told her that I needed to get home to my son as my appointment was already running so late. We spoke about the color I was looking for in the highlights and I specifically told her that I wanted to make sure it looked natural, didn't look chunky or streaky in a ponytail, and wasn't too blonde. Well, another hour and 45 minutes later, I was finally done with the appointment and left as quickly as possible to get home. Two days later (who wants to ruin a good blowout with a ponytail?), I put my hair up and literally gasped when I saw that I had basically 1/4 of the left side of my head with obvious highlights and almost nothing on the right side of my head at all. When I looked at the back, my ponytail was basically solid blonde. The issues were obvious and, honestly, embarrassing. I took photos and sent them to PIA to tell her I was unhappy and the next day she responded and told me I could come back in for her to fix them within the next two weeks. I explained that I had already spent almost four hours at her salon (not counting that I live a half-hour away), and that I did not have the time or opportunity to get back to her salon for another couple of hours plus travel time, nor did I have the confidence in her any longer. Perhaps condensing her days from five to three while still maintaining the same client base is why she needed to triple-book people, and I can imagine that it's hard to focus on one client when you are working on three, or she is still settling into what is now her third salon space in a year, but that cannot be something that I, as a paying client, needs to feel the consequences of. Clearly, I should have listened to the more than eight friends who told me never to go back to her after that horrible haircut last year... Again, I am disappointed to feel compelled to write a negative review (something I have never done before), but I know people do exactly what I did -- come on her looking for honest reviews and not just positive reviews solicited by business owners with offers of discounts -- and so I thought sharing my unfortunate experiences at this salon was the right thing to do.