If I could give this place negative stars, I would~…read more It is run down, dirty and the staff is completely unprofessional. I was shocked at how unprofessional the staff is. We went for one visit and they actually ended up creating more issues for my daughter than she started with. Beware and stay clear.

I have been really happy here. My child has bonded with their OT and is making a lot of progress…read more The owner, reception, and really everyone I have met there has been welcoming and helpful. I am able to discuss my child's week at each appt and they follow up with her strengths and challenges and help them with a plan for success. This office has been an excellent support for our family, child, and navigating through having a special needs child. They have even offered support as we navigate through the school system trying to get our child all the services they are entitled to. I'm incredibly happy to have pediatric therapy on my child's support team!

My wife, who is 83 and has limited mobility due to advanced Alzheimer's, needed to go to a rehab…read morecenter after a four day hospital stay in order to regain her strength and mobility so that she would be safe for me to care for in our home. I looked at available options in South Santa Cruz County, which would accept Medicare and provide physical and occupational therapy. Manresa Healthcare stood out to me initially because of it's smaller size, as it is easy for someone as nonverbal as she to get lost in a large institution., as it is easy for someone as nonverbal as she to get lost in a large institution. I was somewhat concerned when I saw that a year previously it had transitioned from local ownership to a larger company. However, when I toured the facility, I made a point of asking multiple non-management employees who had been there before and after the transition what impact the sale of the facility had had on their workplace. The answers were consistently positive. Furthermore, when I toured the facility, I was impressed both by how bright and clean it was, and by the layout, which is coming off of a single straight corridor, as opposed to a maze of twisting confusing hallways. straight corridor, as opposed to a maze of twisting confusing hallways. I am bringing her home today after four weeks at the facility, and I have zero regrets about my decision to place her there. I was particularly impressed by the accessibility of senior management. Within her first few days there, and throughout the entire time, I would routinely see the medical , the director of therapy and the administrator on the floor, and whenever they saw me they would make a point to check in on how my wife was doing, and whether any changes were needed. to check in on how my wife was doing, and whether were needed. The same was true of the dietitian, who met with me within a day of her admission to ask about my wife's food preferences. When my wife lost a few pounds in her first week there the dietitian met with me again to figure out what we could change to reverse that, which was successful. While institutional food generally has a bad rap, I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par., I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par. Within a week of her admission all of the staff knew and her by name every time they saw her. When she entered the facility, my wife was really unable to stand or use her walker due to the combination of her cognitive impairment, and the rapid loss of strength in the hospital. Due to the consistent therapy that she has received five days a week she's back to was before her hospitalization. Additionally, I have learned some new techniques that will help to keep both her and my back safe in the home. Communication with the director of therapy was constant and excellent Finally, I cannot say enough about the CNA's responsible for much of the daily contact with her. They were uniformly helpful and cheerful, and if the one assigned to her on a given day was busy one of the others was always willing to pitch in and help with whatever was needed. I cannot count the times that I was asked what else they could do for us. Of course, any elderly or impaired patient does better when they have someone in the family advocating for them, and I did that. However, in a facility with less accessible administration, I doubt that that would've had nearly the same impact..

Such a gem in this small town. The team take such pride in the care they give. The community is…read morelucky to have great nursing care and rehab team to care for loved ones.

We benefitted very much from working with Beth for our preemie daughter a couple years ago. So…read morerecently we signed up to work with her again through a PEP class for our 9 month old daughter who was not yet rolling. I agree with another reviewer that Beth is a "baby whisperer" and after all our experiences I would gladly recommend her. After working with Beth and following her advice, our daughter finally rolled over the day after the 3rd class. Quickly after that, she started getting into sitting on her own. We were disappointed that the last class was canceled only because we wanted to share with Beth our daughter's accomplishments in the two weeks since we had last seen her. Rose had even started crawling just the day before! Thanks Beth!

Wow!!!! Beth is far and away the BEST OT I ever could hope to work with my sweet little boy. Born…read moreat 30 weeks, my son had many challenges. Over the course of about 9 months, Beth worked with my son to improve his posture, reduce his tactile defensiveness, and broaden his eating horizons. Beth is truly an angel in disguise with impeccable bedside manner. I would refer ANYONE to her. She's a "take no gruff" and "get the job done" type of woman who takes her role very seriously. If I hadn't relocated out of state, I would fight to keep my son under her care. Thank you, Beth, for making such a huge positive impact in ALL of our lives and for giving Luca the best chance for success as he continues to grow. You will always have a special place in my heart.

We feel incredibly lucky to have found such an amazing occupational therapist for our family. We've…read morebeen seeing Michelle for many years now, through multiple children, and have consistently been blown away by her knowledge, patience, and genuine care. She has played such an important role in helping our kids build skills, confidence, and independence in ways that feel natural and encouraging. Over the years, we've also had the privilege of watching Michelle grow and build Child Sync and incredible team that works in the clinic. The students and therapists she has brought on are thoughtful, highly qualified, and clearly share the same philosophy of compassionate, child-centered care. It's clear that she has created an environment where both therapists and families feel supported, and that consistency shows in every interaction. Sessions are always engaging, purposeful, and tailored to each child's individual needs. Michelle and her team take the time to explain the "why" behind what they're working on and give us practical strategies we can use at home, which has made a huge difference for our family. What truly sets Michelle apart is how deeply she cares, not just about progress, but about the whole child and the entire family experience. Our kids genuinely look forward to their sessions, which says everything. We are so grateful for the impact she and her team have had on our family and would wholeheartedly recommend them to anyone looking for an exceptional occupational therapy provider

Michelle, the owner and OT is extremely capable of helping children in need. She's a mother of 3…read moreand understands the various needs of children. I was having slight issues with some sensory type things with my child. She knew my kid, identified what was wrong, approached me and has been helpful to me and my son. He has been u set the assistance of Michelle for about a year now and we have seen great improvements. My son loves her weekly visits and activities. She's not only helped him but helped me with tools and input to be helpful with his development. We love Miss. Michelle!

It was a lil hard to reach them (via phone) because sometimes no one answers at all, but I was…read moreable to schedule my appointment and when I came in, I was helped right away.

Terrible customer service. The front desk people don't answer the phones. First day I called them…read moreto talk with someone I called 8 times. Had to go there in person. I called just before I went in to office. Voice recordings to leave message as usual. When I went in there were two people sitting at the window. One was dealing with a patient the other just zoning off into space. Had to go in a second time 10 days later. Same thing. I'm sure the doctor staff is ok but forget talking to anyone one on the phone. Previous Occ. Med that was in there was terrible too. Too expensive to live in Santa Cruz County and it's difficult to get reliable help. Was told that at a Physical Therapy office a couple years ago.

We have been with Pediatric Pathways for the past four years now and we are on route towards…read moregraduation! They have helped my son and our family SO much. They truly are experts in what they do! They have helped us understand what our son needs to thrive. Thank you for everything you do!

We are so happy with the care both of our kids receive at Pediatric Pathways! Their therapists are…read moreboth really lovely people who are great at their jobs and connecting for meaningful change, and the staff as a whole is a delightful group of people who offer wonderful service. We commute from Santa Clara because it's worth it. If you're looking for detailed, individualized, thoughtful support I can't recommend this team highly enough.

Therasens is incredible. We have been seeing Lauren for my son's torticollis since he was 5 months…read moreold. We still see her now. He is nearly a year old. Lauren has walked us through each step of occupational therapy with grace and confidence. Not once have I felt like I was being judged or that my child was in the wrong hands. Lauren is incredible with babies. Therasens works as a team when something comes up and we have had the opportunity to see that happen time and time again to help support the children in need. The front desk is organized, efficient, and helpful when needing to change appointments. Parents of children over 18 months are asked to stay in the waiting room, but because we have a baby, we are allowed to go in the back to watch each step of the process. (I'm sure exceptions can be made). During that time, I have observed nothing but kindness, compassion, and resilience from the therapists in Therasens. They work hard to provide children with the care they need. We are so grateful for Lauren and Therasens.

Terrible experience. All of the staff is extremely unprofessional, especially the front desk. Go…read moresomewhere else unless you like to be treated less than. I don't understand how this place is still in business.

We have had such an amazing experience with OT Park and truly feel so lucky to have them as part of…read moreour daughter's team. Our daughter sees Margaret once a week for occupational therapy and Mackenzie virtually once a week for speech, and the progress we have seen has been tremendous -- especially with emotional regulation, navigating transitions, and giving her tools that help her in everyday life. What I love most is that our daughter doesn't even realize she is going to "therapy." To her, it is pure FUN. She absolutely LOVES her therapists and literally asks when she gets to go back to the "indoor park," as she calls it. As a parent, there is nothing better than seeing your child excited to go somewhere that is also helping them grow and thrive. The entire OT Park team has also been incredibly understanding and accommodating with our family. Between illnesses, a surgery/health event, and occasional school conflicts, there have been times when we needed to switch to virtual OT sessions or adjust our schedule. We have always been met with empathy, flexibility, and understanding -- never stress or judgment. From Katarina and Sandra to Hiral, the owner, everyone genuinely takes the time to get to know your child, your family, and your individual situation. They don't make you feel like just another appointment on the calendar. They truly want to be part of your child's team and help however they can. OT Park has become such an incredible resource for our family, and we are so grateful for the support, patience, and care they have given our daughter. If you are looking for OT or speech services for your kiddo, I cannot recommend them enough. Truly one of the BEST places for kids and families!

OT Park is truly a wonderful place, and I can't say enough good things about the experience. Dr…read more Hiral is incredibly knowledgeable, attentive, and easy to talk to. What stood out to me most is how she takes the time to listen, understand the situation, and explain everything in a way that is clear and easy to understand. There's a very reassuring and thoughtful approach to the way she interacts with people. The staff deserves a lot of credit as well. Everyone is friendly, professional, and welcoming, and they create an environment that feels comfortable from the moment you walk in. The team works together really well, and you can tell they genuinely care about providing a positive experience. It's refreshing to come across a place that combines expertise with such a warm and welcoming atmosphere. Dr. Hiral and the entire OT Park team have created something special. I would highly recommend OT Park to anyone looking for a knowledgeable, caring, and professional team. Definitely deserving of five stars!