Cypress care center is an Amazing care center , I would like to mention Joanna from admissions cord…read morefor her impeccable work.She was very helpful and attentive . I definitely feel comfortable around her.

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

My mom was moved from CHOMP to Carmel Hills for Hospist…read morehospice care for the three weeks she was in their CARE - the staff made her comfortable and felt with anything that came about. Mind you their was a family member with her 24/7 until she was called home. Does that make a difference - maybe but the staff was attentive to other patients just the same. Its not a happy place - people are at various stadges of health and some are dying. That's life - to complain that enough was not done? Well some folks are never happy and others are selfish with there time and expect more than what can be offered. Think before you complain - was there something I could have done at that time to change the outcome. As for theft - items of value should be left at home! And likely it still could have come up missing - if there was sentimental value. Its possibly been secured by a family member... Thank you to all

My mother entered the facility April 3rd of last year. She was also a hospice patient. The care…read morethat Carmel Hill has provided to my mom has been exceptional. They helped her live her last days with dignity and grace. They were responsive to her needs, although she was somewhat non-communicative. She was bathed daily and cleaned up on a regular schedule. The staff has been more that accommodating to our family's requests. They are truly an exceptional group to work with. My experience with my mother being a resident here has all been very positive. I find that if you have a loved one here it is very important that you are present that you visit often and get to know the staff. The CNA's took very good care of my mother and communicated well with our private caregivers. They were always attentive to all her needs and worked as a team with our private caregivers. The Nurses were exceptionally caring by making sure my mother took her meds with chocolate pudding. The activities staff were enthusiastic and caring; the kitchen staff were attentive to my mother's preferences in food. The entire staff is to be commended for the professional way they go about difficult job they have. Once again, I would say that if you do have a loved one in care anywhere you should visit them often. I think that really affects their care, when the staff knows that your loved one is not just being dropped off but instead they are still an active part of their family. My mother recently passed away April 13, 2022 she had dementia. For years, we care for her at home and as she progressed, we had to make that hard decision to place her here. We are so fortunate to have found this place for my mother, how all the staff took such great care of her. I want to thank the administration Carole Dorsey, RN Director of Nursing Services for accommodating our whole family to be able to see my mom on her last moments of life, and Thank you to all the staff for the kindness and wonderful care you showed for my mother. Although we are still grieving her passing, it is a comfort to know that she was at the right place being cared for by the right people. Thanks so much for taking great care of my mom. Claudia Harris-Stewart MSW-ASW Social Worker

The office is run smoothly, the physical therapist are great at their job and they know how to make…read morea person feel better with the services that they offer.

I have been going to Cypress Coast PT for about 7 years. James and his staff are wonderful. It is…read morerun like a well oiled machine. Each year something happens to me, one year it was thumb ligaments torn, then neck, lower back, foot fractured that the PT got me walking again and going to Africa, sciatic nerve, pelvic pain, TMJ...I really appreciate everyone helping my body not hurt. I'm sure I will be seeing them again soon.

I like Choice Home Health for home health care after hospitalization. They have a small satellite…read moreoffice in San Luis Obispo. And this review is specifically for the SLO office. The quality of care is phenomenal. I would absolutely use this company over any of the bigger home health companies ones in the area because it is easy to get lost among the millions of other patients in the bigger companies. But not here. Also, the office staff is warm and easy to communicate with.

They promise the world but no follow through. The RN who 1st came to my home was superb! I…read morerequested her for all visits but never saw her again. The subsequent nurses were inefficient, rushed and rude. The physical therapist was young and inexperienced. I switched companies and very happy now.

Possibly the best recovery & skilled nursing facility on the Peninsula. Definitely in the top 3…read more Have had two relatives stay here. Clean - very good food for institutional meals. Only breakfast & lunch are hot meals, dinners are sandwich & or salads, but high quality. Nice if not always thorough staff, who occasionally forget things. Good in house physician & physical therapists. Nice quiet location & aesthetic atmosphere.

Staff was wonderful...Bed changed often meds given on time ..Physical therapy was scheduled for my…read morecare ..(however) they help my body become well ..yet the food need for nutrients...I have Never been to prison or a labor camp..thats how the Food was if that what you call it ..I was there..14 days /3x a day 42 meals..I was able to eat..half of 3 meals..l lived on baby yogurt and graham crackers..REALLY..it was SAD..my family..friend..neighbors and church members brought me hot meals and fresh fruit...lost 14 pounds (yeah) B Cuz I was hungry...I was there Dec 13 until Christmas Day ...No deck the Halls for Me. Glad to get home..Westland Dietary Staff you can and Must fo Better...

This is a wonderful clean and warm therapy pool! They have a outstanding therapy staff that cares…read moreabout the disabilities and injuries that their clients suffer from! This is a wonderful clean and warm therapy pool! They have a outstanding therapy staff that cares about the disabilities and injuries that their clients suffer from! Trisha is a wonderful aqua therapist and all the people that work here are amazing.

I signed up both my daughters (ages 4 and 7) for swim instruction at this facility. It was a best…read moredecision I could make for their water safety! Starting out, my 4 year old was afraid to put her face in the water, but fast forward four sessions later....she was kicking her feet, head down in the water and "ice cream scooping" the water with her hands to swim across the width of the pool.....THEN flipping over to her back to take a big breath...AND then flipping back over to continue swimming. Trisha and her staff (my daughters LOVE Kaitlin and Raquel) are simply amazing. They are endlessly patient, gentle with their instruction, no pressure, and so incredibly supportive. I can't recommend this facility enough if you are looking for swim instruction.

My son currently attends this location for "speech therapy". However since December of 2025 i have…read morerequested a call back from the general manager, JAMIE ,regarding concerns I have as a parent & have been continuously over looked. Again I received a call that my son's therapist will be leaving the practice & in the meantime no times are available except 3pm on Wednesdays (they have his availability & know 3pm on Wednesdays would not work). Since February of 2026, his doctors have requested he receive an additional session be added since my son is non-verbal & every time I have followed up the response is "availability must remain open for other patients". CLARISSA, the scheduling "manager" who is very passive, informed me if i did not want to schedule my son for an incoming therapist in August (WE ARE IN APRIL) then i am more than welcome to have him discharged. Mind you, we drive an hour to take him to be able to receive this support & multiple times we have arrived & there is no therapist for him, or the session was "canceled". The lack of communication & opportunity for a child is extremely sad. 0/5 stars

I had had radiation and chemotherapy treatment for tongue cancer. I consulted with Katie Hoops of…read moreMonterey Bay Speech Therapy to get a second opinion on my swallow and jaw exercises. Ms. Hoops was very helpful and explained the reason for my exercises as well as emphasizing the importance of my continuing the exercises on a long-term basis. I have heeded her advice. While in consultation with Ms, Hoops I also learned that she had experience working with deaf children. My family had been haranguing me for years to get my hearing tested and the results concluded that I had moderate hearing loss, but not sufficient loss for a hearing aid. However, I was not fully informed of the consequences of my hearing loss or provided an explanation of my testing chart. I made an appointment with Ms Hoops to go over the results of the test, I brought in my charts (which were greek to me) and she explained the test results, informed me of the sounds that are now difficult for me to hear and gave me suggestions regarding "training" family members and friends about how best to ensure that I hear their words. I am very happy to have found Ms. Hoops and Monterey Bay Speech Therapy.

I definitely would never recommend this business for home healthcare to anyone. The services are…read moresubstandard and we'll below average. Trying to get a schedule for visits is laughable because their employees don't stick with the times they schedule for visits. Sometimes they are more than an hour late. A few times they showed up with no notice at all. Management is unresponsive and they don't return phone calls. What I also don't like is that they charged for visits that didn't happen because I was sick, etc. This business needs a lot of help with staff and management because they don't know what they are doing. I have already mentioned this to the social workers at community hospital and made it clear that I won't be using them anymore.

Poor communication. O.T. said she doesn't get paid to walk me. I suggested exercises which turned…read moreinto me walking once on my stairs & pouring a cup of water for myself. Additionally she said I don't need PT but I should go to PT then promptly left after 15 minutes total. The RN-S have opportunities to listen & implement plan of action. I had asked not to have OT but he came following day anyway. I also asked for a new PT but never got one. I requested help bathing but never ever got help. O.T. lied-said he called twice & came to my home. I have dogs that always alert me. OT called only once. Very disappointing.

Tim Doyle worked me in at the last minute because I'm getting on a plane in a few days. I have a…read moreright calf muscle injury. He is very knowledgeable effective and engaging. He has 35 years of experience with deep knowledge and experiential learning on how to help a variety of people types, cope with their melodies and injuries.

The therapy was outstanding and care quality was superior and the office staff was very helpful and…read morepolite! Will be going back if the need is presented!