Patient for over 20 years starting with Dr Harmon... have the feeling I can go elsewhere and that's ok with them!!!

Absolutely outstanding professionals at every level, whether new patient intake, through eye surgery and post-op follow-up. I cancelled surgeries at 2 other well-known businesses because none were as patient centered at Harmon. I'm their's for life. read more

ALSO affiliated with/as: Edmonds Eye, MD 7320 216th SW "(Suite 220)" So far my experience has been very positive. The support staff Andie was amazing! (and the 2 front reception) have been friendly and kind. Dr. Bajenova M.D. (and Dr. Chan O.D.) are very down to earth, patient and have calm demeanors. They also are real enough to even laugh with you and still be professional. I didn't feel rushed, and I was able to understand the logic of why my particular procedure would be done and why. (Past experience this same situation at NWeye came up, now with this hindsight, the very curt Dr. Did not explain to me WHY she wanted to start with a particular eye first. I felt frusterated, unheard and confused, so i did not have it done) I was not upsold anything at Edmonds/Harmon eye clinic that I wouldn't need, in fact It was explained that I shouldn't get the most expensive choice i wanted bc it in reality wouldnt make enough of an impact for my sight. So, grateful for that! Saved over 4k out of pocket! Thank you. I havent had my procedures done yet, but now I am walking into this feeling confident and excited now. The anxiety and anticipation has lifted. I will update in a few months! read more

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The Harmon Eye Clinic is outstanding in so many ways...very professional staff with exceptional credentials; friendly, efficient front desk people & all the latest diagnostic equipment. Both my husband & I had cataract surgery done there & have been really pleased with the results. We highly recommend the Harmon Eye Clinic to all our friends & family. read more

Had my cataract surgery at this location recently and I'm a very high anxiety individual, went in rather worried and anxious. However, every member of their staff who saw me from the front desk, to the technician getting images of my eye, the nurses, and surgical staff all did their best to make me feel comfortable and at ease. The drugs certainly helped as well but the woman administering my IV was so sweet. Dr. Bajenova performed the surgery and it went by so quick! I wasn't a fan of being awake for the procedure but again, that's the anxiety. I'll definitely be back here when my other eye needs tending to. My only unpleasantry with this clinic was their billing department or whomever calls you to let you know your benefits and what you owe at time of service. They waited until the Friday before my procedure to tell me what was owed, that they did not offer financing of any kind, and that I could apply for a credit card if I couldn't afford it. In a country where so many don't have insurance, they have bad insurance, and we live pay check to pay check it felt like a slap in the face on such short notice. I would definitely suggest letting people know at LEAST a few weeks in advance! read more

The initial appointment was confusing, but I should pay more attention. The front desk women are friendly. The technicians, nurses and doctors were very thorough. I had cataract surgery three weeks ago and have had several follow up appointment. The crackers after surgery are excellent. So far so good! read more

December 2020 I had Lasic eye surgery under Dr. Bajenova, and during those two years I have had checkups to verify progress. So, today was an interesting shock when the assistant gave me a full checkup noting 20/20 vision, perfect eye movement and dilation to say "we can't bill your insurance unless there is something wrong with your eyes." Well, you've made my eyes perfectly, which is how they should be, so yeah, don't bill my insurance just give me a final "good to go." Then I had the unfortunate pleasure of meeting Dr. Oh (I'm not even sure how it was spelled because I couldn't find her name listed anywhere). She was rude, brash, and seemed to wedge her way into my primary care physician's position asking about my cholesterol, and blood pressure. And she seemed to make it verbally clear that I had dry eyes, and needed eye drops (which I do not). In the end I'll say that I won't be returning for any more follow up visits especially now that Dr. Bajenova is no longer there. And my two stars are for the office staff that were a delight. read more

The staff are wonderful here. So very professional and considerate. Dr Wietharn was thorough and explained everything about my eye surgeries so I felt confident in the care I was going to receive. Every step of the treatment was a good experience from initial exams through surgeries on both eyes. I am extremely pleased with the results. read more

My mom sees Dr. Ballon. The doctor and the people there are nice and professional, but I've never taken her to an appointment there that was less than 2 hours long, and these are basic eye appointments. An assistant (one of many) takes you back, typically pretty quickly, to do a large part of the exam. When they're done they leave you in an exam room, door open, waiting for the doctor, who'll be "right in"; he is NEVER "right in." You sit in the exam room listening to him going from room to room, talking to patients, wondering when it will be your turn. There is no privacy since all exam room doors are left open, and the wait is ridiculous. I would not recommend this office unless you have plenty of time to spare. read more

It used to be busy, but efficiently run when I took a friend there several years ago! I guess due to Covid, everything has changed? It is pretty much a ghost town there now, but it's a long wait just to be seen! The receptionists who plan the surgery dates are not efficient. They are not engaging at all! Don't make an appointment for surgery if you are a working senior! They are vague, and will tell you certain dates for your surgery, and then you never hear back regarding the actual surgery time! I attended my pre-op and was told no new information, not even a time! I had to arrange time off from my job a month in advance for this poor organization. I have no appointments now as they never gave me a time and are mad because I was upset with the incompetence! Out of the blue they will have no problem changing your surgery dates! They are upset if you can't call them back right away, and will argue with you about the dates THEY gave you previously! Poor communication! They are confused about what they tell people. I would suggest going to another facility due to office problems. read more

my first appointment at this clinic drew stark differences from my previous eye doctor. having the technician sit in front of me wiggling her fingers to test my peripheral vision seems quite archaic. During the exam the doctors often mentioned cataract surgery which seemed overemphasized. The testing for my glasses prescription was done by the technician as well. I was a patient there for 4 years. Regarding the financial requirements, I had to pay for some part of the exam and they required payment to get the glasses prescription. This year I went back to my former eye doctor. He confirmed my lenses are a little dirty but no where close to needing surgery and have not really changed in 5 years. He also said the stigmatism correction which was consistently in the prescription he gave me for 15+ years for one of my eyes was missing, which is why I have been struggling for the last 4 years with blurry vision in that eye. the final insult, when I finished my appointment I pulled out my debit card to pay for the visit and the receptionist said I didn't own anything. Please note I have had the same insurance for the last 5 years. I will not be returning to Harman eye clinic ever. read more

I had my LASIK eye surgery here and had a great experience. Dr. Wietharn was extremely knowledgeable and professional, and I felt like I had plenty of time to ask all my questions before surgery and make an informed decision. They gave me great after-care instructions and I felt very prepared for the experience. This is how strongly I feel about the Harman Eye Clinic: It is over an hour drive from my house, and I'm sure I pass dozens of LASIK-certified doctors along I5 on the way, but Dr. Harman's office helped revolutionize the LASIK procedure and they have some of the highest success ratings in the state. My father in law also had his Cataract surgery here and no longer requires glasses on a daily basis. I highly recommend them for anyone considering laser eye surgery. read more

I did not like the fact that most of my visit was handled by assistants (trained or not). I found the short time with the Dr to be relatively "off-base" since most of the conversation revolved around "my smoking and eating habits". I will NOT go back to this clinic again and will spread the word to fmily and friends NOT to see this particular Dr. read more

I just had cataract surgery done at The Harman Eye Clinic and I was very impressed. My surgeon, Dr. Bajenova and her staff are truly exceptional. Everyone at the clinic was nice to deal with and did a great job of explaining the procedure and went out of their way to make sure I was informed about what to expect. they clearly wanted their patients to be comfortable with the surgery. The equipment at the clinic appeared to be very new and my pre-operation testing was through. Just before the surgery the anesthesiologist stopped by to talk to each patient, I have never had that happen before. Overnight the cataract surgery changed my vision from being very poor to 20/20. The improvement exceeded my expectations. All businesses should strive to provide this kind of customer service. read more

I had LASIK here with Dr. Ballon . He is excellent, very experienced and took extra good care of me during the surgery. I was referred to Harman by my opthomoligist, Dr Anna Kim in Edmonds, who is also excellent, so I trusted her judgement. My follow up care will be through her and she will refer me back to Dr. Ballon if I need my LASIK augmented anytime this year. Currently I see 20/20 in the left eye and 20/30 in the right, but I am only 3 days post opp. You definately don't feel like you are in an assembly line here. You are treated as if you are the priority of the hour. LASIK only lasts about 30 minutes usually. Dr. Ballon took extra care to make sure that I understood everything that I could possibly understand about my treatment. I had a very high prescription and I might end up going back if my right eye doesn't get to at least 20/25. Harman guarantees that you will be 20 happy, which means, you will be able to drive and go about your business without glasses or contacts. This is included in the original fee, so no worries there. read more

I had my LASIK not long ago. It was the best thing I've ever done for myself, and Dr. Bajenova made it happen. I have perfect vision, no more glasses or contact lenses. Dr. Bajenova treated me like a family and not just a patient. The Harman eye clinic experience is top notch. This is where my family will receive eye care for many years to come. Thank you. read more

My father went in for cateract surgery. In the day's leading up to his first eye surgery, I called the Harman Eye Clinic. I was told that the surgery takes just 15 minutes and then he would be in recovery for another 15 to 20 min. Then I would need to take him home. My dad also called the Harman Eye clinic to get an idea of how long the procedure would take. He was told something different. He was told it would take, from start to finish be 3-4 hours. This was important as I had to work that day. I am the only one in the office where I work on Wednesdays. Then when we show up, we are told that it would be overall 1 1/2 hours. Well, I thought, I guess there's no need to head off to work right after I check him in. I'll just wait and then go to work after. Fine. Everything went just as they said. He was out in 1 1/2 hours and I went to work. Then, today, was the other surgery for his right eye. I get him checked in at 10:00am. Again, it is scheduled on a Wednesday, again I have to work. I do not have a substitute. Thirty-five min. later, we are still waiting in the lobby. Another hour goes by and my father is still waiting in the lobby. Now it is noon and I need to get to work. I am told that he had to have an eye exam first, then there's the surgery prep time, which takes an hour. Now it is noon and it will be another hour and a half. Now we're talking 1:30pm before he is dismissed. Then I have to take him home, get him settled in. Now it's 2:00pm. And I still have to go to work. At 11:55 am, I ask what's the status of my father. And they tell me he isn't even in surgery yet, plus there is one person ahead of him still. I am flipping mad that it seems this clinic (and all doctors in general own your day) and it is like an assembly line. There are so many patients in there. It appears they book up the day with surgeries every half-hour and make you sit and wait, one person after another. I am tired of these doctors who control your entire day! They want you to be there at a certain time and then they keep you there, waiting, waiting, and tell you that it can take up to 4 hours. Well, I have a busy life. I don't have extended family here. Just my husband and grown kids who have their own jobs. I cannot just wipe off a day and sit in a clinic and wait because they book and book patients in, making people wait. I've noticed for my own health needs a trend that I'm fed up with. These doctors just hijack our time. They control too much of our time. They control too much. If they took in less patients, then this 15 min. surgery would be exactly an hour and a half (prep time plus the actual surgery), but because there's so many people they run through, they tell you this will be 3 to 4 hours! The surgery is just 15 minutes and it can turn into a half a day! Nonsense. read more

very professional, and 'slick' operation. just got my first bill, which is a bit high but with insurance adjustments, fairly reasonable for doctor's fees. however, a good 90% of the examination did NOT involve a doctor, but a very nice, 'trained' admin. not my idea of the quality expected. along with service by non-doctor staff, the wait times are very long. have been left in a room for nearly an hour... I'll pay the bill, but won't go back. read more

What I encountered from the receptionist was beyond incompetence and unhelpfulness, in the range of medical malpractice and outright hostility. If I had followed the medical advice I was given, it would likely have resulted in irreparable damage to my eye. I phoned in and informed the receptionist that I had a foreign object in my eye, could not see through that eye, was in significant pain, and needed medical treatment as soon as possible. She offered her opinion that I should use eye drops in the eye and postpone treatment until tomorrow. She then put me on hold and went to talk to the doctor to see if he/she would see me today. She returned and said that the doctor had said I should treat the condition with eye drops, and come in tomorrow. I told her that I did not think that the eye drops would address the issue of having a foreign object in my eye, and demanded that she convey that information to the doctor and tell me his reply. She refused, and repeated that the doctor's treatment plan was to apply eye drops for the next day, then come in to see him/her. Fortunately, I obtained a second opinion and went to see another doctor who removed the foreign object from my eye. Because I acted quickly, and against the advice given me at the Harmon Eye Clinic, the damage was limited to a small scratch on my cornea. If I had followed the medical instructions given me by the receptionist (which she said came from the doctor), I may well have done irreparable damage to my eye. I happen to be a doctor myself (albeit not of that specialty), and if any one of my staff treated any patient that way, it would be the last patient they ever interacted with on my behalf. read more

I went to this clinic and was seen by Dr. Wietharn. I specifically asked if they could screen me for optic neuritis with the standard OCT test per my neurologist's request and they assured me that they could. I was misled, Dr. Wietharn examined me with a loupe, not the standard test. He also proceeded to tell me that whether or not I had signs of optic neuritis didn't matter because it almost always corrects itself, which is in fact true, and I know this. But that was not the reason that my neurologist wanted me checked, she wanted me checked to document the progression of my multiple sclerosis. The doctor was condescending and treated me like a fool and acted as if my neurologist was also a fool for wanting such a test performed. The exam that he did perform was done begrudgingly, and the rest of the exam was done by someone other than a doctor. This clinic is in business to sell Lasik eye surgery and there only to make money, which I understand, but most doctors become doctors to also help people. This one most certainly DID NOT help me! read more

Can't say enough about Dr. Wietharn and the rest of the staff. I had worn glasses/contacts since the 9th grade and it really began to impact me and my lifestyle. To now not have to rely on glasses/contacts, or make decisions when I travel, ride the motorcycle, swim, etc has been awesome. I should have done this way sooner than I did. read more

Worst life experience ever! I had PRK laser eye surgery to get rid of glasses. My eyes are scarred. I had to have cornea transplants on both eyes...and I still have to wear glasses. Don't do it or any laser eye surgery. These are your eyes people!!!! read more

After almost two years of constantly suffering from blurred vision and burning eyes and having visited five ophthalmologists at four different eye clinics, I finally found Dr. Bruce Ballon at the Harman Eye Clinic. He patiently listened to me and determined that I suffered not dry eyes as I had been told, but a bacterial infection. Following his treatment I soon recovered and have no further problems with my eyes. I am very grateful for his professional treatment and the quality of all the clinic staff. E.A.S. Camano Is. Wa read more

Dr n. Bajenova removed my cataracts and gifted me with perfect vision. I can now read anything without glasses. She gave me mono-vision and I can now drive at night without difficulties. I am so very grateful. On top of everything she is a very kind, considerate surgeon. Thank you ever so much to my wonderful doctor and her tremendously happy, caring staff. You have given me a new lease on life. Warm Regards Marit Erland Sutliffe read more

I waited 2-1/2 hours in the office before Dr. Bajenova showed up. I had my eyes dilated. Then I just waited. They said she was having trouble with her kids or some lame excuse like that. I would not go back. I don't feel there was anything thorough about my examination. I was concerned about my vision because of all the medications I take and this was not discussed or mentioned. I would highly recommend Dr. Kim Kron in Marysville. I will know enough next year to go back to Dr. Kron. read more

I can't say enough about Dr. Bajenova. She provides a thorough examination of the eyes and the staff are very pleasant.

i was referred by the providence medical clinic in marysville for a yearly checkup because of my diabetes. i didn't know i was being sent to a laser surgery clinic. my appointment was at 2:30. at 4:45 i still had not seen a doctor and i had to leave. my eyes had been dilated and examined by an assistant but i was never told it was an evaluation for laser surgery. i only found out this was a laser surgery practice when i arrived at this web page. it's frightening how i just sat there and let someone puts drops into and shine lights into my eyes because i didn't want to make a scene and question them about what was happening. i would suggest to others not to repeat my mistake. if you feel uncomfortable in a medical office speak up and get the answers you need. i still do not understand why providence referred me to this clinic. read more

I have read all the horror stories on the internet about cataract surgery and in particular those dealing with accommodating lens. From what I could tell, if they had selected Harmon Eye Clinic many of those problems wouldn't have happened. Dr. Wietharn performed my surgery and the workup was so thorough that they double checked and triple checked everything. They patiently explained all my options including risks and benefits. Since I had extensive LASIK surgery, getting the correct Rx for the lens is very tricky using traditional techniques Thanks to Harman Eye Clinic's up to date technology using ORA, the lens matched my LASIK correction perfectly. I was 20/20 the day after surgery. Harmon Eye clinic was recommended by my family doctor even though the clinic he belongs to performs cataract surgery. I'm going back tomorrow for cataract surgery on my other eye. I can't imagine how my experience could be better. read more