NW Eye Care is a phenomenal facility that addresses cataracts. The staff and doctors are also phenomenal. They genuinely care about their clients. read more

The Service of the doctor and all the staff was outstanding in answering all my questions. Help set you up for the next appointment

My experience with having cataract surgery, both eyes, perfomed by Dr. Aaron Kuzin, was amazing. My pre op appointments were at Smokey Point clinic, surgery in Mount Vernon. The entire staff and doctors Bence, Wright and Kuzin were wonderful. Their experience and expertise showed. Dr. Kuzin was very pleasant and smiled a lot! I would highly recommend NW Eye Surgeons for eye care. Jeri Ebert read more

I was referred by my regular eye doctor for cataract surgery. Dr. Bannit and the staff in Mount Vernon were awesome and caring. The staff over at Smokey Point were wonderful as well (although the staff at the front desk could smile a little more and acknowledge you when you are standing right in front of them). I opted for the corrective lens replacement which my insurance did not cover so it was an additional $7500. They were clear about the additional cost and I went for it. Everything was close to perfect until about a month later when my eyesight started to blur. I went back to the clinic a few more times and was eventually referred to a retina specialist due to excessive swelling. My eyesight is fine now and I am due for another visit to hopefully, make my eyesight even better. read more

Northwest Eye Surgeons - Exam room - Optometrists Near Me - Arlington, Washington

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Staff at the smokey point/Arlington location really don't seem to care about their patients. They act like helping you is inconvenient. And don't get me started on the fact that your call goes TO INDIA when you need to schedule an appointment or get ahold of the office. I wait over 20 minutes every time I call the office. The last time I called because I was having an issue after surgery I was put on hold 6 times, total wait time 26 minutes. I finally hung up and went to urgent care. Ridiculous * Mount Vernon surgery and staff was fantastic read more

Their care was amazing. It exceeded my expectations. I did SMILE on both eyes, all the health care team and the doctors are amazing. Lots of people when I came in. I like this place better than the one in Kent read more

My Uncle needed eye surgery, the quality of care and kindness was amazing. They have leading edge technology while explaining the procedure very well. His follow up visits sometimes included the Drs staying late. I am SO impressed with this facility. read more

It would be 5 stars for Dr Bannit: his professional and caring demeanor was extremely helpful throughout the surgical process. The staff in Mt Vernon we're also excellent. The office in Arlington however, forgot me in a tiny room with no air circulation twice. Not once, twice! Two separate appointments! I walked out the second time it happened. Since then I've heard nothing in he a way of an apology, or a make up appointment. Wow. Surgeon - awesome Surgical staff - awesome Exam doctor - too busy and seemingly disinterested Administration staff - average Hopefully your experience in Arlington will be better than mine. read more

I mulled it over for quite a while before deciding to leave a review. This will be long and thorough, so I apologize for the read, but I felt the Doctors behavior was inexcusable. I came in to see Dr. Osgood about a month ago. I had been struggling with what I though was a cornea scratch/tear for about a week. I had gone to Indigo Urgent Care in Marysville and been given a standard bacterial antibiotic ointment. Unfortunately my eye got worse, not better. My eye was red, itchy and would constantly weep/cry. My vision was blurry and I was incredibly sensitive to light. It felt like I had sand coating the underside of my eyelids...it was terribly unpleasant! So I looked up Physicians in my network and made an appointment with Dr. Osgood. They were polite on the phone and able to get me in within a couple days. I came in for my appointment 15 minutes early to complete paperwork and waited patiently. I was taken back to an exam room and had a polite woman perform the initial work-up. She wasn't very friendly or personable, but was thorough. She left and I waited about 35 minutes while several staff members poked their heads in to let me know the doctor would be there soon and to apologize for the wait. When Dr. Osgood finally came in, he reached his hand out to shake my hand as I had to wipe a tear that had fallen from my eye. He immediately jerked his hand away with a visible cringe and stated "ohhh and you just touched your eye....". At this point I felt like I had been left out of a diagnosis discussion that had already been had and tried not to panic. He walked over, grabbed a huge bottle of lotion sanitizer and filled my palm with it. Then he proceeded to examine my eye. He found a dendrite and informed me I had eye herpes. I have never had a cold sore in my life (HPV-1). I am also 31 weeks pregnant and testing for genital herpes (HPV-2) is included since it is communicable during childbirth. That said, I was instantly terrified. I had no idea what this meant, but given how the doctor was behaving I was starting to panic. He told me that he was going to prescribe me a very expensive medication that he normally gives in conjunction with oral meds, but that I could not take seeing as I was pregnant. He didn't explain much else. I felt rushed out of there with more questions than I walked in with. He gave me a coupon that would hopefully save me some money on the prescription and told me to go wash my hands and we would set up a follow up appointment. He did not want me to use the sink in the practice and instead directed me to the bathroom in the building lobby. When I came back in, he was talking to the front desk staff and did not notice me behind him. He then walked back to the exam room I had been in (about 10' from the lobby) and proceeded to lament to the two female assistants about how they would need to sanitize everything, including the chair because I just couldn't stop touching my eye. The ladies laughed about it while he sighed. This entire exchange was audible from the front desk/lobby. He then came back to the front desk and in front of two other patients in the lobby asked them to locate the clipboard and equipment I had touched because everything needed to be sanitized. At this point I was crying. It was a horrible experience. I felt like a leper and the patients in the lobby were staring and alarmed as well. I ran out of there... I was exhausted, in pain, super pregnant and there were literally dozens of more considerate ways that could have been dealt with... Especially how he chose to handle it in front of other patients. I ended up having my follow up with Dr. Jones at Physicians Eye Clinic in Everett. This doctor knew why I was there, shook my hand without flinching and told me that this physicians behavior was completely unnecessary. He said that herpes itself hardly lasts long on dry surfaces and that even if I cried a tear into someone else's eye, over 95% of the population carries HPV-1 and it was extremely unlikely they would develop eye herpes even then. He said that this is a relatively rare presentation and usually happens to people whose immune systems are already compromised (which included me because I was pregnant). I had two more follow ups with him and the professionalism he and his staff displayed towards me were so very much appreciated. I felt like a human being with an unusual problem instead of a disgusting, diseased patient. It was after my experience there I decided to leave a review and report Dr. Osgood's behavior to my insurance company. It was a really scary diagnosis and I felt he could have handled that situation loads better. I will not return here and I would not recommend this practice to anyone looking for comprehensive and compassionate care. read more

Nice People...Great service...Punctual...very professional...Not rushed...All questions answered.

I have had surgery on both eyes for cataracts. Dr. Osgood was my surgeon for both surgeries. Not only is he a nice, pleasant man, he is a great surgeon. At my one week check-up by Dr. Williams he said he had never seen a one week check-up as good as mine--and that was on my worst eye. I did a pseudo check-up of my own. Before the surgery I had to quit driving at night because other cars' headlights and tail lights looked almost like fireworks, blinding me so badly that it was dangerous for me to drive. I looked out my window at the cars driving by (there was quite a bit of traffic) and the headlights, etc. were like they used to be, before cataracts. I would definitely recommend Northwest Eye Surgeons, and especially Dr. Osgood, to anyone who needs eye surgery. I'll be 79 yrs. old in a few days and it means a lot that I don't have to depend on my grand- daughter or others to drive me places at night anymore. Thanks Dr. Osgood. read more

Great staff, from the minute I arrived to the minute I left. Thanks for taking the time to answer all my questions and letting me take a pause or two when the tests got a little intense. Y'all have definitely earned my trust. Thanks again! read more

Went to see Dr. Osgood and was nervous, not knowing him and afraid of eye surgery. He was recommended by my optometrist for glaucoma. I spoke with the receptionist, Victoria, about possibly switching Drs. She was so kind and supportive...not trying to talk me into staying or going. Then I talked with and was examined by the Tech, Amy. She was great and seemed very knowledgeable. Then I talked with Dr. Osgood. He seems very competent and reassuring. I will update this when my surgery is done!! Hopefully, it will stay a 5 star rating! read more

The staff and doctor were extremely pleasant and helpful in every aspect of my visit. I was very comfortable with the whole appointment.

i found the staff helpful and friendly. It's nice to find a drs office in that way. Dr Osgood explained everything in a professional manner and in a friendly atmospher. Highly recommend to everyone. Thanks read more

I had a great experience at Northwest Eye Surgeons. Doctor Osgood and his staff was welcoming and helpful in answering my questions and concerns and explained the procedures along the way. Very caring. read more

Dr. Osgood was very thorough and understood exactly what my issue was. I only see out of one eye and the problem was with that one, so it's very important for a light touch. I would recommend him and his practice. read more