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    The Haunted Hotel

    4.8 (58 reviews)
    Open Open 24 hours

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    Cindy R.

    We've stayed at the Haunted Hotel three times in the last year. We wouldn't stay anywhere else! The staff are really accommodating and went out of their way to make us feel at home. The location is perfect two blocks from Bourbon Street, two blocks from Decatur and the market, a few blocks to Jackson Square, and please don't forget about Frenchman Street. The hotel was very cutely decorated each and every time we came down. It was very clean. It has a awesome courtyard! The courtyard is private to the hotel and locked to the public. We loved the courtyard so much so we decided to get married there last September. Ginger and Bobby (managers of the property) made it an awesome experience!

    Bed

    Awesome small boutique hotel. We stayed in 4b. It is a couple blocks away from the quiet part of bourbon street, close to lafitte's bar(our favorite to stop and get a drink). The room was a good size, mattress firm, bathroom to die for and a small walk-in closet. The couple that works there are so nice This is a pet friendly hotel and we did bring two littles. The courtyard is relaxing and nice break from the craziness of bourbon. Overall I'd recommend the Haunted hotel. We are already looking to come back next year. Thanks for a great stay

    Michele D.

    This was piece de resistance of this year's trip to NOLA. (Yelp doesn't do accent marks, but you know what I mean). I was so glad to have spent extra to book a hotel room in the Quarter. No issues waiting to recycle refreshments after the parade, just a quick trip back to the room. Feet hurt? Room just down the street from just about everywhere. It was super convenient. Where to begin? Great concept: Murder hotel haunted by the Edwardian era serial killer Axe Man, complete with a curio box containing a small hatchet found in the attic (not the murder weapon, obv). The staff claim Axeman was a maintenance man at the property way back when. The courtyard had a tent area and small fire, the main house was very lovely, and there were additional rooms in the back (servants' quarters?) The room: blood red and black decor, with haint blue (Southerners' tradition to keep the spirits in check). Blood splatter patterned sheets and amusing little murder themed cards everywhere. The area: between Chartres and Royal, and around the corner from Lalaurie mansion (evil slave owner ghost) and the Ursuline convent (nun ghosts). Several museums are down the street, but check the times, lots of these places close pretty early. The best part: Many beautiful and heavenly Sweet Olive trees were right next door in a walled garden and every time you leave, you can smell them! The blossoms are so fragrant! (Both Hove and Bourbon Street Perfumes have fragrance in this scent, btw). The Axeman: He made quite a few appearances, not visually, but he made his presence felt. His crimes ranged from turning off the hot water only in my room (requiring the staff to adjust the tank) to a ghostly chill that had to be mitigated by space heaters, to random thumping noises, to panty snatching. After several incidents where I walked into the other room and came back to find lingerie missing and then suddenly appearing draped across the television, Axeman and I had a conversation. I opined on his character, his boorishness and quite shocking lack of manners, and the fact that he was most likely a Yankee and no Southern gentleman at all. After that, he resigned himself to unexpectedly knocking small items off the nightstand, which was of course a slight inconvenience, but not overly offensive.

    The room
    Sean C.

    This hotel is so well located! You're in the heart of the French Quarter, steps away from the revelry on Bourbon St, the shopping on Royal St, and the dining on Decatur. The building has been around 300 years, so there's some great history that the staff is only too glad to tell you about. The rooms are charming, and the beds are firm. You're not coming here for frills: if it's continental breakfast, a hotel bar, a pool you're after, keep looking. Personally, I don't need that from a hotel in the quarter. I prefer the charm and history of this hotel to assume generic chain any day, hands down. They are very friendly!

    Courtyard dressed to impress
    Seth J.

    Our stay here was as wonderful as it was memorable. If you are sick to death (ha) of the same ol same ol carbon copy hotel rooms, this is the place for you. Each room has its own charm as well as a mini fridge, microwave, closet, and private bathroom. I know this because Ginger allowed us access to two rooms as ours was originally a smaller room, BUT she had a king open for all but one night of our stay! It was awesome! Herb and the rest of the staff were so kind and amazing (make sure to ask him to snap your photo in front of the fountain!). They also offer a kitchen area AND laundry area so you don't have to over pack or worry about finding a mat to use. They don't offer breakfast BUT next door is a wonderful historical cafe and that's honestly much better. I guess my only con is the beds are a bit hard but honestly when you're so tired at the end of your day it's no real issue. Ask for an extra comforter to lay on and your set. My husband and I will be back!

    Andrea T.

    I have never had such an intimate experience at a hotel. Ginger really makes you feel at home. This hotel is cute, cozy, and clean. Don't forget about spooky! We had definitely had our own ghost experience and talked with many other guest who also experienced weird and spooky things going on. Their decorations for Halloween really set a great ambience. We had the best time! Also a shout out for Herb that was there for us when we needed him. Will definitely be coming back!

    Max F.

    My wife and I spent 3 nights. We highly recommend staying here... Ginger, Bobby and Herb were awesome from the stories about the history of the hotel to the spooky happenings they have experienced. Even experienced a few odd things myself. They treated us like family. We will be booking here again. Thanks for the great hospitality and the super awesome Gumbo.

    Festive Christmas blood fountain
    Katlin R.

    This place is the most amazing hotel in NOLA. You will not get the same kind of customer service anywhere else! My S.O. and I stayed here from Dec 26-30. Not only is this hotel insanely close to anything you'd want to see in the French Quarter, but the owners are super friendly and attentive. We had two amazing homemade meals made by the owners and a regularly returning guest. The first night was a shrimp boil with all the fix'ns and the next night was grilled shrimp and jambalaya. They create an effortless sense of community among their guests that I've never seen in a hotel. They make staying in a hotel genuinely fun. Without a doubt, if we ever come back to New Orleans, we will definitely be staying here!

    Genevieve F.

    When you arrive locating the entrance is interesting. It is through a metal gate with a small hallway / alley between the building and the building next door. I thoroughly enjoyed my stay here. I stayed in B3 which is at the back in the slave quarters under the room where the Axeman committed his murderous spree. This is where much of the haunting in the hotel takes place. I wouldn't say I was Haunted per se but there was a lot of either coincidences and oddities or it was paranormal activity. For one thing, my door stuck. Oh I could get in. That was absolutely no problem. But getting out, I'd pull and twist and pull. Nada. One time I put all my weight into it and voila! It opened easily. Another thing: the towel that was hung on the towel rack, never having been used was going to the floor and the washcloth on it, like someone had been using it. I had last seen both hanging up, untouched. Hmm. Another questionable thing was that a whole day of pills EXCEPT FOR ONE disappeared. That one pill appeared in my purse. I put my pills in a pill box with the days on it and a whole days worth except for one disappeared. They weren't dumped in my purse, because I would have found them in my purse. Another weirdness is that as I'm trying this review I'd put in 5 stars and it would change to 4 stars all by itself. This hotel has been completely remodeled. My room had a door that was a piece of heavy wood with nails in it and they removed the nails and turned them into a rolling door. It was found in the attic when it was remodeled and this was hung as a rolling door to the bathroom. My bed was comfortable. I slept like a baby. The courtyard outside is beautiful, with the original brickwork on the ground. There is also a canopy, so that if it's raining a guest could still sit outside. The on-site manager Widner is awesome. He is friendly and nice and helpful. His assistant, Bobby is so nice. He is actually a truly good person, with a heart as big as gold, in a city that looks to take advantages. God bless Bobby. The area manager Bobby is also nice (yes there are two Bobby's.) I never met Ginger, but I heard a lot about her (all good).

    Dawn D.

    We had a fantastic stay at the Haunted Hotel. The owners and staff are wonderful and make sure that all your needs are taken care of. We woke up to breakfast in the courtyard of homemade gumbo and jambalaya. When we checked out we were walked out to the street and given farewell hugs and a final ghost story. The room was beautiful and comfortable. Will definitely stay there again. We did experience some weird, cold be blamed on ghost activity, in that in all of our electronics including cellphones, the tv, and the AC control suddenly quit working late at night. We also heard some strange noises in the middle of the night. We definitely did not get murdered by a ghost though. :)

    Interior rooms on the courtyard.

    True hospitality! Clean, comfy, quiet, and convenient. The courtyard alone is worth the stay. We are looking forward to our next visit and will definitely stay here again.

    Courtyard staircases to second floor

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    Page 1 of 2

    Ask the Community - The Haunted Hotel

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    Off-street parking is available near the hotel.

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    Review Highlights - The Haunted Hotel

    To say that Ginger and Widner go above and beyond to make your stay the most memorable is an understatement.

    Mentioned in 11 reviews

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    Hotel Monteleone - Upgraded signature room. Worth it

    Hotel Monteleone

    (1.1k reviews)

    $$$

    French Quarter

    From the moment we arrived at the Hotel Monteleone, we knew we picked the right place. Every…read moreinteraction from the bell staff and front desk to the employees throughout the lobby was warm, welcoming, and genuinely memorable. One of my favorite moments was chatting with a gentleman in the lobby who helped with our luggage. We mentioned we were visiting from Pennsylvania, and he shared that his very first job was in Pennsylvania and actually knew our area. It was one of those authentic conversations that makes you feel more like a guest than just another room number. Our room in the older section was spacious, comfortable, and beautifully maintained. Housekeeping and the nightly turndown service were exceptional. We also spent plenty of time at the pool, where the staff and bartender were fantastic. The drinks were great, the food hit the spot, and the Fourth of July pop-up DJ made for a really fun afternoon. The service was so personal that one of the bartenders recognized us by name when we ran into her on the street a few days later. The only miss during our stay was the famous Carousel Bar. We never managed to get seats at the actual carousel during our four nights--which is understandable given how popular it is and being the 4th of July weekend. We did sit just behind it. Unfortunately, the service there was noticeably unfriendly and felt completely out of step with the incredible hospitality we experienced everywhere else in the hotel. That one experience wasn't enough to overshadow an otherwise outstanding stay. Between the beautiful historic décor, unbeatable French Quarter location, easy access to everything, and a staff that truly cares about its guests, Hotel Monteleone absolutely lived up to the hype. We'd stay here again in a heartbeat.

    Well... Good news and bad news. The hotel is beautiful and…read moremost of the staff are sweet... However! In an emergency they are a wreck. A transformer went out and knocked out the power. I don't know why that took out the water, but it did. Noights, elevators, or toilets from 10 pm to 6 am. No emergency plans- people sleeping in the lobby, all restrooms locked, no one with information, no help for those with medical needs, no information and not even a compassionate voice at the front desk. Where was the manager? My husband's CPAP requires electricity. Our phones died. It was a mess. After all New Orleans has been through, you would think they would have better contingency plans.

    Hotel Le Marais - Cute bar very quiet

    Hotel Le Marais

    (189 reviews)

    $$

    French Quarter

    We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

    Great location if you want to be near all the action. Loved some of the restaurants that were…read morewalkable. I reserved this place because of the amenities and they do a great job advertising with beautiful pictures. Downside is it doesn't look as beautiful as the pictures and the pool area is a lot smaller and not as kept up with the property. More like a birdbath than a pool to dip into. Upside is the staff is very friendly, they have a bar they reopened, the air conditioning works great, and room service comes every morning if you'd like. Overall we enjoyed our stay and would recommend this place.

    Bourbon Orleans Hotel - Lobby

    Bourbon Orleans Hotel

    (447 reviews)

    $$

    French Quarter

    In the somewhat middle of it all... and that is the way we wanted it. We wanted to be close to…read moreBurbon Street, but not on Burbon Street.....I have to admit, when we pulled up (after a lengthy drive) I was a little worried, but all of that worry went away once we walked into the hotel. The lobby is beautiful, the front desk employees were extremely kind and helpful. We reserved a room with 2 queens and a sofa sleeper - and we had room to spare!! it was a nice room for the 4 of us. and most importantly - CLEAN! We valet parked when we got there and did not get our car until we left

    We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

    French Market Inn - New Orleans, French Quarter, sunset

    French Market Inn

    (431 reviews)

    $$

    French Quarter

    We stayed at French Market Inn on our last trip to New Orleans and would definitely stay here…read moreagain. The location honestly made the trip so easy. We could walk to so many restaurants, shops, and things we wanted to do in the French Quarter without constantly needing a car or Uber. The courtyard was one of my favorite parts of the hotel. It's so pretty and peaceful to sit out there after a busy day walking around the city. The pool area was also really nice and made me wish we had packed swimsuits. We did have an issue with the AC when we first checked in. We came back to the room later and realized it still hadn't cooled down. Staff did send someone to look at it, but we sat around waiting for a while before finally being moved to another room. I just feel like that part could've been handled a little quicker. Other than that, we really enjoyed our stay. The room was nice, the location was great, and overall it was a really good experience.

    I stayed at The French Market Inn last week while visiting. It's located on Decatur Street just 2…read moreshort blocks to Jackson Square and 3 short blocks from Bourbon Street. Check in was easy and friendly. Past the lobby you exit into an open air courtyard where your room will be in 2 or 3 separate buildings. In the courtyard is the pool and sitting areas with trees. My building had 4 floors with an elevator. My room was nice. I had booked one of their windowless rooms and it was quiet. No outside traffic noises, sirens, etc. A fire station is close by. It had an exposed brick wall, comfortable bed and bathroom with a large walk in shower. I would get this room again. It was lower in cost and I don't think I missed anything not having a window and like I said it was quiet. This is a nice and well kept property with a great location. I would be happy to stay here again.

    Four Points by Sheraton French Quarter

    Four Points by Sheraton French Quarter

    (265 reviews)

    $$

    French Quarter

    Great hotel! Staff was super welcoming and helpful. Once inside the hotel the sounds of bourbon…read morestreet were silenced. It was a great location. 10/10

    You stay at the Four Points on Bourbon for the location. And the area is a prime one if you're…read morelooking to spend your time wandering around the heart of the French Quarter. Just be prepared for the wall of noise if you're staying on a Friday and Saturday night and have a room facing Bourbon Street; you will need more than the sound machine and earplugs the hotel provides you. But if you're there to party hard on Bourbon Street at all the touristy bars, then you will be in your element. Depending on the side of the hotel you select when booking your room and the days you choose, you may be able to get away with just a sound machine and earplugs, or you may be getting too old and need to look elsewhere. If you stay on the courtyard side, you should have enough barriers to deflect the nonstop barrage of noise coming from all the bars and clubs on Bourbon Street, especially between Bienville and St. Ann, on a Friday and Saturday night particularly. We had a room on the third floor with a balcony overlooking Bourbon Street that gave us a great view and the opportunity to enjoy wine and cocktails as the festivities picked up steam throughout the afternoons of our stay. The bed was wicked comfortable. The set of drawers had plenty of space to put clothes with a small fridge for keeping drinks cool and leftovers from spoiling. The closet space was ample and was able to fit all of our hang-up clothing and our suitcases. There was a nice lounge chair next to the desk to chill if you didn't want to sit on the balcony. However, the bathroom was cramped and narrow with these weird double doors that could cause trouble if you are going to do business in the middle of the night. The water pressure wasn't great either and if you don't have the curtain positioned right then you're going to have a puddle. Housekeeping did come by to change our linens and provide fresh towels every day, which was appreciated. The front desk was very affable and accommodating, especially with holding out luggage when our room wasn't quite ready yet to check-in. And I liked that there was a security person checking people that were actually staying at the hotel to avoid stragglers, random drunks, and transients from entering. I didn't have the chance to use the pool while I was there, but we were busy walking around the French Quarter to really care. Same went with having anything in the restaurant for food. They did have the little mini mart on the ground floor that worked for when we needed more bottles of water that were larger than the complimentary ones. Accommodations at the hotel were solid, but just know if you stay here, you're experiencing the full Bourbon Street treatment. It is always loud at night, especially, on the weekends.

    The Ritz-Carlton, New Orleans

    The Ritz-Carlton, New Orleans

    (537 reviews)

    $$$

    Central Business District

    Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

    I had the most amazing experience at this hotel. I had just had the most horrendous experience at a…read moreterrible place in Wisconsin so I was still shaken my experience flying over to New Orleans. But the staff at the Ritz were the most hospitable and welcoming set of people I have ever met. The concierge sent me texts and welcomed any requests I had. And the wonderful staff left a sweet treat in my room for my birthday. There was coffee served in the lobby every morning, and warm beignets served in the afternoons. I can't wait to come back to this gem! Thank you all for such a wonderful and much needed experience!

    The Haunted Hotel - hotels - Updated August 2026

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