It all started with a phone call…read more.. I called Advanced Hearing of Brighton and I explained to Laura I needed a hearing test ASAP. Due to a cancelation at their office Laura was able to get me in that day. Office and front office staff: Super clean office. Laura at the the front desk was very sweet and very professional. Check-in was very easy and Laura had all my paperwork ready when I walked in. Laura explained the forms, I filled out the forms and signed everything. Hearing test with Dr. Laura: Dr. Laura spoke with me about my issues and concerns. Dr. Laura was very professional but nice (I like that in my doctors). Dr. Laura then conducted the hearing test. First impressions of booth--very clean. It was obvious the equipment is cleaned after each use. Post test with Dr. Laura: Dr. Laura explained my results. I've had hearing tests in the past. But the other doctor's have never explained the results and showed me where I fell on the charts for my hearing (or lack of hearing). Dr. Laura asked about other hearing issues I may be experiencing. Again... the other audiologists I've met with in the past have never asked questions other than what brand of hearing aid would you like? Before everything was concluded, Dr. Laura explained there was a program with my employer for hearing aids. Dr. Laura kindly explained the program, answered my questions, and filled out the paperwork for me. Will I go back: I have found a new office for life. Forget getting a Costco hearing aid, or going to Sam's Club for a test and fitting. I will be spreading the news about Advanced Hearing of Brighton. Plus, we are supporting a local office and local people. I'd give Advanced a Ten Star if I could! Footnote: There are two Laura's in the office. Dr. Laura and Laura at the front desk. Both were wonderful.

I started coming here inApril of 2022 and I have to say, Dr. Salome is the most professional and…read morecaring ear doctor I have been to. Her patience and candor is so appreciated. I highly recommend this location if you are looking for help to improve your hearing.

I love this place, I feel like it's one of the best Michigan Medicine campuses! I've been going…read morehere for years and the building has always been clean, the staff is so kind and compassionate, and they take their COVID safety precautions very seriously. Dr. Young is probably the best OBGYN I've ever seen and I owe so much of my reproductive health to her! The last time I was in, they also had suicide prevention posters up for those who may be in distress, which I LOVE as someone from a psychology background. These posters included a link to online mental health resources and a phone number to either call or text in an emergency. This is something I'm so proud to see from a health system that I see so many specialists from! Thank you for your care and compassion, Michigan Medicine!

I was not impressed with the care I received. I have total hearing loss in 1 ear and the other has…read morebeen declining. They had zero knowledge of a hearing restoration surgery done years ago in another country that I brought up. All they did was a run of the mill hearing test you can get for free at hearing centers, told me my 1 ear was perfectly fine (It's not) and billed me over $500. Insurance got approx half. I waited 3 months for an appointment that cost me almost 2 days pay that was just a complete waste of my time. Services in the past have had the billing process be a complete disaster. Screwing up mailing invoices and then I get a letter 4 years later from a collection agency that is so crooked that the BBB dropped accreditation. It's telling for a company that uses companies like this.

Great hearing aids with a great phone app to support my hearing. Great service by the Clinic. The…read moreaids are designed to fit your whole inner ear. I lost so many over the ear aids that this inner ear device is perfect. I didn't get the ear buds for fear of losing them. I am thrilled I got the inner ear device. It even locks my ears from wind !

From the owner: We proudly serve the Hartland, MI area with premium hearing loss care. We offer affordable hearing…read moreaid solutions featuring advanced digital and wireless streaming technology.

Their billing is a mess. My son went there to get a consultation on a perforated eardrum. Without…read moreany advice or counsel, they immediately set him up for surgery. Luckily, he went to get a second opinion at another ENT that took the time to explain the risk risks involved.

I had 3 appointments with Dr. Ricky Sayal and 2 out of 3 were unsatisfactory. I was initially…read morereferred for issues related to my sinuses and throat and was given a diagnosis of allergies and LPR (Laryngopharyngeal Reflux). DR. Sayal never described LPR or even told me what it stands for, I had to research the disorder on my own. However, I felt satisfied enough after the first appointment. During my two follow up appointments Dr. Sayal was over 30 minutes late to both appointments and the time he spent during each appointment was less than 10 minutes; I felt that he was eager to end my appointments quickly. During my second follow up I had communicated my recent symptoms and mentioned that I was having difficulty telling if my symptoms were improving or not, Dr. Sayal did not ask any follow up questions or inquire about the changes I had made based on his recommendations. I feel that there was nothing that he said that a quick Google search could not have told me instead. I was also off put by the fact that the exam rooms each had monitors advertising Dr. Sayal's cosmetic work; I saw several before and after pictures of rhinoplasties, face lifts, and eye tucks. I do not know the fully extend of Dr. Sayal's practice, but it did not inspire confidence in me given that my ENT referral has more ads for cosmetic services in his offices. Overall, I would say that I have had the unfortunate experience that many have when interacting with the medical system, that of being just another face. I am left thinking: if this is the kind of treatment you provide, why did you go to medical school for all those years?

Although I had some miscommunication with the front office staff, I can't say enough about Dr…read more Varjabedian! He sincerely cares about his patients and finding answers to their problems. Dr. Ludke is amazing! She found the best hearing aid for me and was able to help me find financial assistance to help pay for it. Thank you to both of them!

I went for my very first hearing test at ENT Specialists. Without explaining what was going to be…read moredone and why, part of the hearing test included a pressure test on each ear drum where a blast of pressure is applied. I later found out that this test is to move the ear drum to see if there is fluid behind the ear drum. That night my ears were ringing all night long, evidentially causing tinnitus and now more of a loss of my hearing. The next day, Friday morning, I called back the office back, asking for the doctor to call me. He did not call me till the following Monday night!! He said their phones were down. I had no trouble calling in initially. I was told my message was not marked urgent. The care at the ENT SPECIALISTS is not care that I would recommend to anyone who would like to keep the hearing they currently have. I had to fly the following week and was in extreme pain landing. What a waste of time and damage to my hearing. What a lack of caring, BEWARE, DO NOT GO THERE!!

For the last year, this has been the worst communication I've ever had with a company. Several…read moretimes I have i left messages only to not be returned till a week later. Currently, I have left four messages and not received a call back. My hearing aid is now out of warranty because of this. They have told me There's nothing they can do about it. I still have a hearing aid that does not work, making it difficult for me to do my job.

I was very unhappy with the service I received and believe that I was seriously overcharged on a…read morepair of hearing aids based on my discussions with other people. He checked my insurance but did not tell me that Blue Cross may have a hearing aid benefit and how to access it. I think Blue Cross had an agreement with another provider. I had to keep sending them in for repair although they were extremely expensive. They are open limited hours and I didn't think it was easy sending them in for repair. Fluke Hearing was the former name for Hearing Depot. I think that Trevor Fluke is the son of the original owner or operator of this business. People no longer have to put up with these high costs. There are other options such as Costco, etc.