Bought a vape that didn't work. Took it back with the receipt the same day. They said come back tomorrow with the packaging. I did. They then asked for the receipt which they took the previous day. So I bought a vape that doesn't work with no recourse. This company will steal from you with a smile. Disgusting company. read more

They are crooked business practitioners and rude customer service. Products don't work and then tell you to figure it out when the thing doesn't work a single time then they're rude about it when you ask for their assistance, avoid the redheaded guy that likes the Packers, the short guy with the beard and the mixed trays gentleman at the door they were all nice for a long time, but if you need their help, they're not there I will never be going back. read more

Stopped in tonight not sure what I was going to get exactly, and Timothy helped me out a ton! Shoutout to you Timothy!

they always have an excuse not to honor medical. 3 years of being told come during the week- still nothing but excuses. They have never honored medical for myself nor my caregiver. Go to Craft instead. Better service and better selection read more

My mom and I have been going to this store for the last year or more. The workers were always very friendly and willing to Help. Today on 4/20 when she went in it seemed like someone pissed in their wheatees. They were rude, refused to help and were trying to rush my mother out of the store. We won't be back. Just a bit of advice smoke a joint before you go to work, makes you tolerable read more

Nice knowledgeable staff. Lots of products. Convenient location. Try it you will like it.

How do you say use to be here almost everyday now I'm older I'm here when I can and when I need it plus having epilepsy this is my goto place I recommend fire and frost over Main Street and any other dispo tbh espionage with the discount phone number helps you save like nobody's business great variety read more

manager said I'm banned and told his workers and had a reason to why I'm banned . last time I went in it was a smooth transaction with my smokes . they got the wrong dude lol the whole time I've been going there I've been nice , just today they were being a bit rude to me at the door and not letting me in saying I'm not allowed due to managers reasons but didnt state any or why I'm banned . this place is bad with customer service and gets bad customers mixed up with the good ones . Do a better Job fire and frost manager read more

Alright so I would be giving this place a 5 star because like bussin weed gang but the prices are insane i get conveniences for being so close to so many apartments but at least have a 15- cart. Have some selection but what do you expect for a small store. Service definitely makes up for it though. The staff there know what they are talking about and will take care of any questions or concerns you may have. They are great people. Overall good store just not main st, the craft, or the herbery. read more

Varieties of merchandise, super polite staff, clean & safe. Very affordable, prices are more than fair.

I have been a loyal customer here 3 or 4 times a week. Today I went in and had a completely rude budtender who was new they lost me as a customer till he is gone or someone calls me read more

Had sales posted they wouldn't honor on 4/20 Sales person was completely unhelpful. She didn't mention any other sales or even try to help me when she told me no. Just very cold and unwelcoming, like she wanted me to get out of there quick. I had quite a bit of money to spend. I guess it's all going to main street. read more

I bought a potato bong from them and The next day The stem broke. I went back to fire and Frost to see if they would Exchange it. The manger said he cant Exchange and told me to buy. The manger didnt seem to care and his Customer service is horrible. The sad part it goo roo who made it is replacing it for free. Do not buy Glass from them read more

Fire & Frost Supply - Cannabis Dispensaries Near Me - Vancouver, Washington

This is a nice place to shop, the people are great, they all seem to know what they talk about, and will tell you if they don't know a product. NOT the case in some places, they have a full price range of goodies. from the budget minded, to the high priced top-shelf. I think you'll be happy with any choice. read more

If you offer curb side service and ask customers to honk at you then maybe acknowledge that in some way? Having multiple cars sitting out front honking is obnoxious. I placed an online order ahead of time for speed. When I got here I honked and waited 10 min. Honked again (cringe) and just sat here. Nobody came over or looked at me. Called the store - can only leave a message and someone will get back to you "in 2 days." After watching people coming and going I finally went to the door (curbside? lol) - the door guy said "we're pretty busy" and shrugged. Like....????? This is *your* dumb system so maybe don't leave us out here looking like as*holes. Other than that this place is great. read more

Fire & Frost Supply - Cannabis Dispensaries Near Me - Vancouver, Washington

Awesome staff that's very knowledgeable. Great deals and customer service. Highly recommend.

0 it was horrible I basically got scammed out of 63$ your store sold me open package weed without my knowledge and I walked to the parking lot found out then they wouldn't fix the issue now i basically don't have any flower cause this stuff is so stale and old it's basically garbage read more

Great staff and selection. I like the suggestions that have often led me down a different and wonderful path that I may not have taken on my own. I'm an OG stoner, but being over 50 I have gout issues and CBD and edibles are the bomb for that. One stop shopping biatch! JeefdaSpleefmon read more

I was a common customer at one point, but their weed is disgusting, and the last batch that I bought from this place was wet. I went in to try and return it, and they sent me out and denied even acknowledging that the weed was wet, they wouldn't even look at it, they claimed it was because of the cameras in the store but that's The reason why they weren't able to let me return it they told me only wax, and Rick Simpson oil can be returned so if they sell you some wet weed, it's just not their problem, I was only trying to get a refund or an exchange but now I'm going to go to the FBI because that weed that you sold me will definitely kill somebody who is an immune compromised cancer patient they would be flat out dead someone's grandmother or grandfather would be dead. You guys are selling products that will legitimately kill people and denying it that's just so not legit I hope each and every one of you uneducated bud tenders that were there that day get your karma in some special way. read more

Fire & Frost Supply - Here's the strain that was wet if anybody else out there wants to make any formal complaints to the DEA or FBI feel free - Cannabis Dispensaries Near Me - Vancouver, Washington

These ppl are a joke I bought a glass piece and it broke instantly they said it was my fault lol funny because at the end it's just funny ! I wouldn't recommend this place at all they suck and there read more

I have been going to fire and frost since before they were called that! I have always loved the products they suggest and all the staff that works there is top notch! Fam shit. anyways get your chron from these guys and get treated like a whole ass human being...go to mainstreet if you wanna get treated like a number on a board. Js. hope this awesome review that i wrote serves someone well that is looking to get stoney. peace fam. read more

Honestly I love this place. I have been coming to this place for almost 2 years now and the budtenders have always been nice and helpful, I've never felt rushed into picking an item. I've never really had a problem with the product there as well other than a few carts leaking but the have a return policy on CARTS so I would just go in and get a different one no problem. They have pretty affordable dabs, bud, carts, edibles and I think it's a great dispensary for the locals, they even have doggy treats at the entrance. They've always been so kind I've brought them some hand sanitizers as little gift from bath & body works as a thank for always giving me great service. And as always thank you to Tanner for always being the best budtender you can be, he has always given the best recommendations and I still buy items that he has recommended and he has a very great understanding of what I want and don't want, he's also very patient and so polite overall amazing service. Absolutely love coming here I literally do not go to other dispensaries unless I have to. read more

Been going here for awhile. Very my staff and proud to help toy with any questions. A+ products.

I purchase CBD cannabis to keep my chronic migraines under control, as well as help with mobility and pain from other chronic health issues. My review is specific to my need for a CBD bud with at least fifteen percent CBD...higher is preferable. This spot has a great deal on Tuesdays that help make my purchase more affordable. They aren't the best for me, as I can't purchase shake. Shake is unfortunately difficult to find in general though, despite it being the most economical for someone who makes the bud into tincture and salves. That said, fifteen percent of any purchase of at least 7g, every Tuesday helps me out. The first time I made a purchase here, there was some confusion on whether or not that purchase had to be a singular packaged 7g, but the young man who helped me ended up saying I could purchase two 3.5g and still get the same fifteen percent off, despite the first guy saying I had to purchase a single package size of 7g, which I would have no problem with, but they were out of it. The high CBD product I purchased was potent and very useful in my tincutre and salve. I liked that it didn't stink up my house or my product. That said, I went to purchase more after a month went by and they haven't had the same percentage in stock since. Thankfully, I found Greenhead Cannabis and they helped me out with a 19% CBD product they carry regularly (ACDC by Eagle Trees farms). I still check back here, as the Eagle Trees product does make my product a might stinky and I'd prefer my bud didn't. I like the weekly deals here and when they have a good CBD bud, I will return. read more

Fire & Frost Supply - Building art work by the door, which faces Mill Plain. - Cannabis Dispensaries Near Me - Vancouver, Washington

These are the most well informed bud tenders I have dealt with in our area. They are very nice and kind when helping you find just the right strain for your needs read more

Saying the person I ordered for isn't even there because I have a guys name. I tried to correct him he told me I was making a since when he was the only one raising his voice and drawing attention to it. They refused service to a medical patient after making me go into a panic attack. Then he went and hid in the back so I couldn't get his name badge which I am allowed to do if I need to report someone ever. He knew he was in the wrong. The door woman reached her arm out as if to grab me. Which is assault don't fucking touch people. I didn't know I was going to get molested by the definition of the word. Never will I spend my hundreds sometimes thousands I spend there weekly! I don't know the guys name but this is the 2nd time he himself has done this to me. He must be related to the owners that the only way I can see him getting away with such childish behavior! Running away instead of having an adult conversation. He kept cutting me off to talk louder then me. He caused the since not me. But because he works there he got to make me look crazy. I don't play those games yall can go straight to a ditch bloody and battered for all I give a shit. read more

This place feels "cold" to me when I have been there. Not friendly or welcoming at all. I can buy pot in 5 stores within 2 miles from my home so why even think about going here again. read more

This is my go to dispensary. The staff is knowledgeable and the prices are fair for the great quality. The selection is big. They carry my favorite WA farms and they are always getting new ones for added variety. Their punch card program is great and worth the multiple trips to earn that 40% on anything they carry. read more

Fire and frost is a gem. I've been to multiple shops around the area. This one gets my props... I had the pleasure of meeting Dave . I really enjoyed our talk about the ECS system and how it relates to over-eating and how to choose the best option to help with this. They have a great selection of anything you could really want, In other places I feel looked down upon for my questions. No so here. I do sometimes get that "you're wrong look" from many so called experts,,,, I didn't see that at Fire and Frost. The remedy variety which dave helped me with, was just what I was looking for. They are flexible and value their customers. They have a great selection of anything you could really want, and the prices are fair. I would definitely recommend visiting this dispensary. read more

Probably the worst dispensary I've ever been too. unfriendly atmosphere, rude managers, and careless owners Who don't care about their employees or the industry itself. Do not waste your time or money here. read more

I just recently had surgery so I've been in some pain and having some anxiety. I stopped in on September 24th around 10pm & was helped by a really cool gentleman with tattoos on the arm and neck. He was a trainee so I didn't catch his name, but he was very kind, helpful, and seemed to have some decent product knowledge. He kept a good conversation while looking at products and recommended to me my now favorite strain! I always have a great experience when coming in. You guys are hiring some great people! Thanks to the gentleman who helped me. Certainly made my night! Tip worthy employee read more

I'm angry! I'm tired of paying for misinformation!! Luckily I know enough to help myself...But this place is doing NOTHING to advance information for new users. The "board" of prerolls was at least 30% WRONG! Indicas called SAT dominant hybreds....Hybreds identified as indica dom that are sativa dominant. His explanation..."Well it depends on the phenotype involved!' They are the strain ...they don't change it. Certain strains have very strong genetics that are supposed to be stable not ever changing! The change is made when the strains are crossed!I've been coming here since it opened... Played in the game of "spend hundreds and get free weed or a credit"..Then $800 in We were told that they couldn't do it legally...But offered NOTHING else! hell they could have given away papers lighters or glass..BUT CHOSE to do nothing...Now this! Blatant lack of knowledge! and the guy working was so obnoxious! He kept hard selling me on mislabeled product.when I told him to stop "selling me" he said THAT was his job! I thought he was there to inform and guide....Hard selling is for car dealerships! Anyhow he said that he'd "fix" the board...But hell he knew it as wrong from the start because he was the one correcting me! I think I may be done here...I overlooked the much higher prices on the lower grade farms because they were close.. I think I'll drive to anywhere I can just get the truth! There are way too man strains and too many quick ways to identify them. It's their job!!! And yes it bothers me that my friend who is extremely KNOWLEDGEABLE couldn't get an interview! They don't want ppl too smart coz they think they'll get burnt rather than considering what is good for the paying customer! Great job!!! read more

Hands down the best place for your smoking needs! Everyone is so friendly and knowledgeable!

Good prices and service but they are letting people in without masks on! It's and easy and simple requirement to keep everyone safe. Guess I'll take my business elsewhere. read more

I found this store trying to find some new ganj or oil just something diffrent since I work as a grower myself. I generally found their staff to be very difficult to get any help from. The first couple times I figured it was just happenstance but I thought well I'll fill up their reward card and see how they do over all. I'll spare you the bloody details and just say go to High-5 or main st where staff are generally more knowledgable and welcoming but most importantly happy to help you. If that didn't put it into perspective for you I'll leave on this. I have a full stamp card for 25% off or whatever and I still refuse to go in just on principle they are giving stoners/growers a bad name in a professional sense. read more

Great customer service! Matthew went out of his way to show me almost everything in the store. Very patient and friendly customer assistance and a large variety of products everything you might want! read more

Watch their product harvest dates. Some of their stuff is a couple years old. Lol, LITERALLY 2 YEARS OLD. So I guess if you ask for a suggestion from the staff, don't trust them because they either don't know what they have or they don't know what they're talking about. Marijuana that sits on a shelf for 2 years is nasty. I don't mind the extra drive to Main St. read more

This place is a rip off...bought over 250.00 worth of stuff and none of it is guaranteed which they don't point out until you want to exchange it after the glass product breaks...We bought a glass tube for oil extraction and after it cracked at the butane intake hole we were told that it is impossible to break the glass and we must have over filled it or done something wrong...This place is great if you want to waste money on glass that breaks after the first use read more

LOVE-LOVE-LOVE...! The people, the price, the weed etc... Nothing but good things to say.

just dropped by on way to Olympia.. while the kids didnt have parts for my randys.com pilot vape they DID have a sativa wax with 18% TERPS... WTF .. I am alice in wonderland at this point.. Thanx Alex for telling me about this when I called... never heard of something with that high a terp % and it tastes wonderful.. will be stopping by on way back home to see what else this house holds !!.. Wonderful experience post prohibition... btw FAR better selection than medical cannabis dispensaries in California at this point read more