I am extremely disappointed by our recent experience at The Hitting Zone Batting Cages in Santa Fe Springs. My husband was standing in line waiting for the cashier when the individual who identified himself as the manager (and stated it was his business) approached from behind. Instead of saying "excuse me," he pushed his hand in front of my husband's face and physically bumped into him to move past. My husband had no idea anyone was behind him and was caught off guard by the contact. When my husband calmly said something along the lines of "relax," the situation escalated unnecessarily. The manager became loud and confrontational in front of other customers, stepped into my husband's personal space, and made statements such as, "What's up then, you ain't going to do shit," clearly attempting to provoke a physical reaction. The interaction was aggressive, unprofessional, and completely inappropriate especially from someone representing the business. Ultimately, my husband was asked to leave, despite the fact that the situation began because the MANAGER chose to handle a simple moment without basic courtesy. No customer should feel threatened or publicly antagonized for standing in line. Professionalism and basic respect go a long way, and unfortunately, we did not experience either here. read more

Putting customers first goes a long way. I found this place while I was driving by and figured I bring my son in for the cages. We first showed on a Saturday morning as they opened. Although the main window was closed, we were greeted across the way by a gentleman who immediately came over to check us in. The gentleman was multitasking around the area but at the same time, very attentive to my inquiries and made sure we were taken care of. A week later, we decided to book some lessons- their website is very easy to navigate and the pricing is very reasonable. When we showed up to our first session we were setup with Coach Reuben. To my surprise, Coach Reuben is also the same gentleman than helped us the very first day we came by. Coach Reuben has been very attentive to my son's coaching and provides me feedback on what we can work on in between sessions. Coach Reuben has an unwavering passion in what he does at The Hitting Zone and it shows everytime we see him. He provides exciting lessons for my son and even gives me a few pointers I can learn too. Coach Reuben is what makes the difference when it comes to batting cages and coaching; he brings everyone to the zone- The Hitting Zone :) read more

The Hitting Zone - Coach Reuben at The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

Horrible customer service. Very rude. Machines suck anyways, half of the pitches are balls. Do not come!

Fair rates compared to different batting cages. Great spot with many different speeds too. Only downside was no snack bar (I'm a big back) so please bring snacks and drinks read more

The ball from the pitching machine hits the bottom of the cage holding the backdrop and bounces back at the batter.. dangerous It needs to be padded and better overall maintenance. read more

Bad customer service. Waited over 20 minutes and still wasn't helped. Worker was at the cages working with some kid. He looked over and saw me twice and didn't acknowledge me. Once he was done throwing to the kid all he said was hold on. Still doing didn't walk over to the window. As I walked away all he did was yell again hold on. If you're going to run a business, you need someone at the window helping customers. If you want to train on the side you need about worker there. Last time visiting this cage. It's expensive to begin with. Just would go here because it's close to home. No more. read more

Great place for kids and adults, it gets packed. I suggest making reservations. There's two vending machines inside, plenty of seating to watch . read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

This is our go to cages. We usually call ahead of time to reserve the needed cages. Different cages have higher speed and/or softball/baseball. Prices are reasonable and staff is mostly cool. Plus you get a shirt with purchase per Yelp check in. My daughter loves them. They sell grip tape or can help you with your gloves. Tables and shade, vending machines. Always a good time here! read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

Great cages that are clean and well taken care of. Came for the slow pitch cage and ended up swinging in fast pitch. Both were great cages and a wide variety of box placement. read more

Called in looking to book a batting session and when I got to the appointment they didn't take me. I was told he was the only one there. I never received a confirmation. I was left on "read" after sending my information. The coach instructor just gave the excuse he never received my information. read more

Great local cages coach Romero is very good he does lesson pitching & hitting, great with kids only down side is he is by himself (when we went there) so fixing the cages setting up cages a one man show, I think he's got help now read more

Great place to work on your swing and timing. The business is professionally managed by Ruben, he's customer service orientated and has the place running great! We'll definitely be back and will bring family and friends. read more

The Hitting Zone - Batting cages! - Batting Cages Near Me - Santa Fe Springs, California

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Very friendly. Great location with plenty of parking and lighting. Restrooms are easily accessible. The kiddos get a great workout and training for a decent cost. There's an adorable kitten. Looking forward to our next visit. read more

The Hitting Zone - First time here. Definitely coming back! - Batting Cages Near Me - Santa Fe Springs, California

Stopped By 4 Some Batting Practice, Just Wanted 2 Thank Ruben And His Helper For Always Taking Care Of Me Whenever I Stop By. Keep Up The Great Work U Guys. read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

I was online looking at the clinics they offer so I called to set one up and the man who answered (and who was extremely rude) tells me that they don't offer those anyone! Well you might want to take that down if you don't offer it! I wanted to ask another question and he hung up on me! I usually never write reviews but treating a potential customer that way is wrong! read more

All around fantastic place to come and practice swinging away at slow pitch softball. The hitting zone is very clean and the staff is very helpful. read more

Great place for the kids to hit some balls! Owner is super nice and very helpful! Let the kids hit a couple extra! Just needs a little TLC read more

Finally back open!! Awesome place to hit, the batting boxes are new terrain and they have slow pitch and fast. The workers are super friendly and treat us like family since we been coming for years. read more

The Hitting Zone - Batting boxes - Batting Cages Near Me - Santa Fe Springs, California

Good place to get your batting practice in. When we come the guy in the front is always helpful and has even gave out a free shirt!

Called this place on 8/26/2020 at 4:30pm to try to make a reservation for a batting cage. Called several times and no answer. Avoid this place. read more

I booked online to reserve a cage from 10AM to 11:30AM on a Sunday. Reservation process was super easy, and I really liked that you can book it ahead of time so you know you'll have the exact cage you want. Once in the cage, it's pretty standard stuff: push the button, swing at some pitches, repeat. I found it pretty unprofessional, however, that when I arrived at 10AM the facility was locked up--no attendant around, couldn't get in to check into the cage I had paid for a week ahead of time. Waited in the parking lot for a bit, and just as I'm pulling up my banking app to dispute the $55 I had paid to reserve a cage since the place was closed, an attendant strolled in very nonchalant at 10:20 to open the place up. When I was finally able to check in, there was no "Sorry I was late," or "You can stay an extra 20 minutes to make up for the 20 you were shorted due to my tardiness," nothing. Checked me in like nothing happened. I felt a bit cheated out of the fees I paid since I didn't get the full 90 minutes I paid for--through no fault of my own. For that reason, I cannot fully recommend this batting cage, most especially early in the morning, as I can't guarantee they'll open on time and you could be short-changed on cage time based on what you paid and when the attendant decides to show up. Buyer beware on this one, folks. read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

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So,I do have to say that this place was pretty awesome! I was not aware that this place was here. Now I'm stoked that its close to where I live. I came here during the week, much later in the evening and there was a lot of people. You can tell that a lot of regulars attend this place. Everyone was really friendly and kind. I liked that the parking was accessible, right in front of the place. The person who greeted us was friendly. We enjoyed our free check-in free t-shirt that we got. They looked pretty cool. once inside the cages, it was nice. We paid $13 for 15 minutes. Time flew because we were having so much fun. I would definitely come here again, glad that I found this place. read more

Been coming to this place since it opened and for the most part have always been happy with the service! Machines are not always consistent or accurate but since it's near my home and family owned I enjoyed coming here! Was there 11-17-17 and could not be more disappointed in the service and treatment I received! Wanted to toss some balls to my son and rented cage 14, was given a bucket with about 15 balls! 6 which were the worse plastic balls ever! What made it worse is that the young man didn't care when I asked for more or better balls! Other cages had full buckets! read more

The Hitting Zone - Front entrance - Batting Cages Near Me - Santa Fe Springs, California

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Good facility clean good equipment. Good parking. They offer rental equipment if needed. Book online if you can it does get busy. read more

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We hosted a large party here, which included many kids. We felt very safe being in an enclosed setting. There was plenty of room to move around. Staff was exceptionally nice and helpful. Would definitely recommend this place for booking your party! read more

I had a BLAST going to The Hitting Zone!!! It's very professional systems of cages are so great!! I loved batting today with my dad right before Fathers Day!!! Lots of speed options and available cages to try out! I rented a bat with my dads ID!!! Lady running it is really awesome!!! Thanks The Hitting Zone!!! read more

The Hitting Zone - Batting at The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

Good outdoor cages to get some hacks in. A few machines that throw the usual dimple balls, but they also have a few hitting tunnels with L screens. Prices are really good, go get your reps in. read more

Really nice helpful friendly people working here. You get a free t-shirt being here the first time without having to win it. Price really good includes bat and helmet. Different cage has different speed. It's outdoors so no sweaty smells. Highly enjoyable and will return. definitely recommended read more

I recently spent a half-hour hitting baseballs here at The Hitting Zone, and I had a great time. The gentleman in the office was patient with my questions, and he was accommodating and informative. No one bothered me, it was fun and rewarding. I will be going back soon and often--Highly recommend!!! read more

Great outdoor batting cages, friendly customer services and not to mention reasonably priced

The man out front is amazing!! The batting cages were great, we did cage 1 because I have a 7 year old and a 9 year old and they both enjoyed it. We booked an hour and would definitely come back with a larger group! read more

Update: Someone got here at 1230pm and all they had to say was, "Oh yeah, we're open. We just got here right now." Yikes. Maybe a "Sorry about that" would've been nice. Not sure if this is a park district thing, but I don't think I'll be coming back here. I'll stick to Home Run Park in Anaheim, even if it's a bit of a drive. read more

Second time in this place, the kids love to come, good prices, good management, you don't get hit by the balls, and it's a really good place to come with your friends and family. read more

Always our go-to place for cages. Reliable equipment and the staff always goes the extra mile . We have been coming here for a few years now and it is hands down the best cages around. read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

Extraordinary clean batting cage! Love the fact that it is a clean space for kids. There are 7 tables and plenty of sitting for family. Reasonable prices. I will come back read more

The Hitting Zone - Batting Cages Near Me - Santa Fe Springs, California

Awesome establishment! Staff is friendly and professional. They accommodate to young children as well as adults. I have been here twice and both times received great customer service. I will definitely be returning. read more

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Completely disappointed in today's cage time. Called in hours in advance to book the self pitch cage and upon arrival the employee could not find the adequate machine. I was given a bucket with the most horrible quality balls ever. Most balls were misshaped (egg shaped) of how badly used they were. My daughter which is in 8U was unable to get good hitting time in, because again we kept trying to adjust the machine that kept sending low balls, short balls or high balls. A complete disaster, waste of time and money. I should of asked for a refund. Safe to say I will never return here again. read more

Great spot to get some batting practice in. Prices are affordable and staff is always friendly. Absolutely recommend this spot.

Great place to work on your overall game! Ruben is awesome! Best cages around by far!

Been coming here for years, always using the slow pitch machine. There's never a wait and the pitches are close to accurate most of the time. As far as value, they can't be beat. $13 for 15 minutes is the perfect amount of time to get some reps in. Also, whenever I go, the employees are always quick to get me checked in. Diana and the rest of the staff run a tight ship here. Broken machines and/or running out of balls is never an issue here. Plenty of parking, clean and safe too. Plus, there are softball fields right next to the cages in case you want to get some fielding in! I highly recommend coming here! read more