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    The Home Clean Up

    4.1 (27 reviews)
    Open 9:00 am - 5:00 pm

    Get pricing & availability

    Response time

    4 hours

    Response rate

    100%

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    Baseboards "after"

    I cannot express the disappointing experience I had with this company. I inquired about a move out clean and the Initial communication was great but it went downhill thereafter. My quote was for 3 cleaners, two of them arrived. We walked through the unit to go over the scope of work. Alex advised me he estimated to be finished by 2pm. I left to run some errands and when I returned at 1pm, he was already gone. No communication that the job was done, just gone. As I walked through the unit, I immediately realized that he missed cleaning all 15 sets of blinds. I emphasized the blinds as the greatest need. As I continued walking through, it was very evident that the scope of work promised was barely touched. They did a great job cleaning the oven and refrigerator but that was about it. The floors clearly had not been mopped and in some areas, not even vacuumed. I keep my place pretty clean so I guess they looked at my bathrooms and decided they were clean enough to not need to scrub them. None of the baseboards were touched and left with dust. Ceiling fans were still dusty, the list goes on and on. When he finally returned my call, he offered to return for a "touch up clean" in 3 days. I reiterated that my inspection was that evening. He refuses to return to clean the rest and left me no choice but to have to go buy $40 of cleaning supplies and 3 hours of cleaning on my own. He proceeds to offer me an insulting credit of $50. His explanation for the poor job was "sorry, my head wasn't in it today". Incredibly unprofessional. The photos of what it looked like after tells the whole story.

    After, yes there is a screen there and now unobstructed views!
    Linda Shoko R.

    Amazing detail oriented work! Alex was a pleasure to communicate with and understood the assignment. Since my Mom moved into her condo over a year ago the lanai had not been cleaned. Causing us to track in all kinds of things. The before and after was so satisfying!!! Not only did Alex and team work on the Lanai, but they did all th sceens and windows, which was above and beyond. Also they cleaned the fridge. Oh and the couches! They really have pride in their work and it shows. Highly recommend!

    For the price with carpet cleaning, they did an ok job. For just under $500 I got a 600Sq ft of a 1br 1 bath cleaning done for a move out. The oven was missed ($25 credit given) and their home steam cleaning vacuum put lines in the carpet. When I got my move out inspection from my realtor, I was charge another $157.06 for cleaning the oven and another $261.78 for carpet cleaning. So all in all...I should have been more selective and researched better. I reached out to resolve, but after 3 weeks...no response.

    Pantry
    Joyce M.

    **UPDATE 1/16/24: Added 1 star as I received a full refund. However, it doesn't change how I feel about the situation, which could have been easily rectified had Alec simply returned to complete the job. I'm also not confident I would have received a refund had I not given him a poor Yelp review.** Diving into this bad review is painful, but I owe it to potential customers to share my horror story. Before booking, I scoured Alec's website, and found no mention of Move Out Cleaning. I reached out to confirm with him that he actually offers it (and it wasn't some Yelp glitch). His confident "yes, we actually service more move outs than Airbnbs" was reassuring, or so I thought. On the cleaning day, Alec kicks off by dusting light fixtures right above my baby and me - really? Lack of basic common sense should have been the first red flag. Since I had to rush to work, we left him to do his thing with clear instructions. Fast forward a few hours, I check in with him, and he claims he'll be done by 2 pm. I reply that my husband will return at that time. Husband arrives at the apartment but can't find Alec. I text Alec and he replies, "I just left!". Hmm... a courtesy call would have been nice. Then, my husband calls me. Alec didn't complete the job. My husband is fuming and tells me he called Alec to address concerns and he made no effort to return and finish the job. We decide to take a closer look together after I'm off work. To our dismay, our inspection uncovers a disaster - cabinets, baseboards, doors, switches - all neglected. No wonder Alec bolted. Left to clean up the mess ourselves, with a baby in tow because there was no other option. I unleash my disappointment to Alec in a lengthy message. Alec's reply? Apologies and promises to address concerns. I requested a refund - silence. My expectation was simple - a properly cleaned and completed job. Instead, we got a nightmare. I strongly advise against hiring Alec Coronado for any cleaning needs. Spare yourself the sanity and money. Check out the pics of this nightmare if you dare...

    He moved all the furniture out the way to clean and vacuum the carpet

    I love when i get him to come clean. He power washes the bathroom. He pulls out the stove and refrigerator cleans behind there and power washes it too. Cleaned all the windows. Cleaned and wash the refrigerator out. Took all the rubbish out. Even cleaned my puppy bed all three of them. Alexander always does a great job for me. Even when his workers do not show up for work. I will always recommend him to friends and family. His prices are even lower than some other for all that he does.

    A little set up of a Skelton with a business card left behind.

    I hired this company to do my move out cleaning for an apartment and they truly are the sole reason I was able to get my security deposit back. They got the candle wax out of the carpet and the hair dye stains out of my bathtub. It seriously looked brand new after they were done. I was so impressed I hired them a second time to help me with the house I just moved into. Unpacking and starting a new work schedule has been really difficult and I definitely needed major help on catching up around the house. Alec and Natasha were like angels. They came into my crazy home stacked with boxes and random thing, and after a few hours everything looked so much better. I feel like I'm now to a point where I'm not so overwhelmed by everything and I can actually continue unpacking and organizing. I ended up booking them to come back every 1st and 15th because the prices were fair enough for the work they provided. I look forward to the next cleaning.

    These are photos after the cleaners have supposedly cleaned my property. I am asking for my full refund.
    Chasity L.

    I moved out and needed cleaning for that property. Per discussion with Alex, I purchased a premium cleaning which included professional carpet cleaning. Invoice was paid with a tip before the work was done in hopes of them doing an excellent job. My husband also tipped them a good amount as well to the other cleaners before they left property, but that was a mistake. After my husband had done the walkthrough, he was disappointed with the work. My husband had to ask Alex to clean the carpet again. His explanation was that the machine was not really working. My husband also went and took a few napkins and checked higher surface areas and it was still dirty. I requested a partial refund and was given $200 for the pricing of the carpet cleaning. I also asked for my tip back, but Alex only responded about the $200. I feel that this was not right. Bad experience.

    Alec working extremely hard at deep cleaning my kitchen!

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    3 days ago

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    Alexander C.

    Thank you so much Mateo! Hope to clean for you again soon!

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    2 months ago

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    Alexander C.

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    4 months ago

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    Alexander C.

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    28 days ago

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    Alexander C.

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    11 months ago

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    Alexander C.

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    5 months ago

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    6 months ago

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    Alexander C.

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    1 year ago

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    Alexander C.

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    10 months ago

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    Alexander C.

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    9 months ago

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    Alexander C.

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    2 years ago

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    Alexander C.

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    10 months ago

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    Alexander C.

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    2 years ago

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    Alexander C.

    Mahalo Ducky! It was a pleasure meeting you & cleaning your home!

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    9 months ago

    Alex was prompt, courteous and professional, with value that made them the obvious choice.

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    Alexander C.

    Thank you so much Ryan, we wish you & Minnie good luck with your move!

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    2 years ago

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    Alexander C.

    Thank you so much Shelby, we enjoyed cleaning your home!!

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    1 year ago

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    Alexander C.

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    2 years ago

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    Alexander C.

    Thank you Lindsay! It was a pleasure to meet you & clean your home!

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    2 years ago

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    Alexander C.

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    2 years ago

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    Alexander C.

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    2 years ago

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    Alexander C.

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    2 years ago

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    Alexander C.

    Thank you so much Michael, we enjoyed cleaning your home!!

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    2 years ago

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    Alexander C.

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    2 years ago

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    Alexander C.

    Mahalo Krizzle! It was a pleasure meeting you and cleaning your home!

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    2 years ago

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    Alexander C.

    Thank you Georgia, it’s our pleasure to clean your home!

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    2 years ago

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    Alexander C.

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    2 years ago

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    Alexander C.

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    2 years ago

    Alex and team did a good job. They were efficient and were out within 3.5 hours. Would hire again.

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    Alexander C.

    Mahalo Daley! It was a pleasure meeting you and cleaning your home!

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    Ask the Community - The Home Clean Up

    Review Highlights - The Home Clean Up

    Not only did Alex and team work on the Lanai, but they did all th sceens and windows, which was above and beyond.

    Mentioned in 11 reviews

    Read more highlights

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    The Home Clean Up - homecleaning - Updated June 2026

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