Just bought plant 7 days ago and it's started limping and looks like dying…read more The store did not replace and did not give any advice. They just said that they will get rid of it in their garbage, so I didn't have to bring it home. It is an expensive plant and they are not very helpful at all. Just so you know, they don't have guarantee at all on their annuals.

Really love the service and hometown feel from this family. They are always willing to help carry…read moresupplies to your car. Very informative with all their products. Always like to support local business and this little shop is my go-to every year.

Another great experience at Van Dongen's...I was looking for a Colorado Blue Spruce (5-6 ft), but…read morewas also suggested a Baby Blue Spruce by Micheal, after some thought & information/pics provided by Michael & Mark, I decided to go with the Baby Blue Spruce...this was all done through email exchange including some very reasonable pricing. When I went to pick up the tree the folks at the cash-out were friendly, looked up my account & saw the special note on pricing left by Michael & put through the transaction. This company is a pacesetter in Customer Service....not to mention their plant material is always top notch...offering lots of information on planting if you plan on doing it yourself. WELL DONE! I will be back!

Great experience. Excellent/huge trees - Nothing like you see at the box stores. I was looking…read morefor a signature piece for the front garden. Looks great!

The one year warranty is a scam and the owner is absolutely the most disgusting, rude, and…read moreunethical business owner I have ever came across. We purchased 22 shrubs from this store and a few of them seems to have dry leaves. When we mentioned this, we were told that there was a one year warranty on these plants and if they get worse, we can bring them back. We have a south facing huge backyard with plenty of sun and we brought all the plants in the backyard and placed them exactly where we wanted to plant them. We watered all the plants everyday. Unfortunately, a few of the plants that didn't look good when we purchased them became progressively worse, so we decided to go back and return them. The lady at the customer service desk looked at us with an attitude and called the owner right away to speak to us. Vince Crupi came and instantly began hurling accusations at us. He began by saying that we must have left the plants in the garage, then he said that we didn't water them enough, then he said that we have been abusing the plants in some way!!!! None of his accusations were true as we had the other 18 shrubs that are doing quite well. I tried explaining this to him and told him that I didn't appreciate his accusations since we did not bring rest of the plants to return and that his accusations didn't even make sense. When I asked him to take his plants back, he said that we could certainly leave these plants but we were not going to getting our money back. I reminded him of the one year warranty and he ordered the lady at the customer service desk to stamp our receipt "Final Sale" to void our warranty! My husband and I were shocked at their outrageous and unethical behavior. I was very upset at their actions and said that they couldn't do that. Vince smirked and said "Yes, I can do anything I want and I just did. I have been running this business for 40 years so I absolutely can do whatever I want and you no longer have any warranty as we just stamped final sale on your receipt". I told him that customers have rights and what he did was unethical. Vince Crupi then told us to get out of his store and asked the lady to call police. The customer service lady was absolutely the rudest person and came right up to my face to within one foot distance to kick us out of the store. We are a very busy family, but we intend to take legal action against this business owner as what he did goes against business ethics. As customers, we must speak up so this type of business owners don't abuse their power and behave unethical. Vince behaved like we live in a 3rd world country where powerful people can do whatever they want and the public has no rights. I felt humiliated and my rights were violated for the very first time and they shouldn't think that it's okay to do what they did to us.

Ordered total 7 yards of top soil delivery recently and got it 3 weeks ago but quality of soil is…read morenot good at all as seeing more sand layer clearly in my grass and may be they put water little to looks good at delivery time. On top now seeing lots of weed growing too. So I would say please try only if you like to spend more money and time in weed cleaning or re-gardening..

Family-owned business where service is consistently personalized & excellent. Enormous Inventory of…read morehealthy, diverse plants. It is always wonderful to visit this huge greenhouse in Spring and Xmas time to view & select from the spectacular, colorful abundance of flowering plants. Arnold's is an absolute treasure in the GTA & Halton Hills. It's well worth the visit, if for nothing other than to experience the distinctive & magnificent ambiance!!! There is a great variety of plants in all shapes & sizes for indoor or outdoor enjoyment. Merchandise is competitively & fairly priced. Purchases are great for gifts, housewarming treats or personal pleasure. MLKing, November 2025

Went there on a Saturday May the 16 th afternoon to buy plants flowers and stuff for the home when…read moreAll the nurseries in the city are open They have not yet opened for business and have requested ppl to view their website and order online and then they would let them know when to pick up the order They had an awesome plant collection that could be seen very exquisite I really wanted to pick up some stuff However was not motivated to wait for so long and went and picked it up from another nursery that was open

Great place, wonderful plants, lovely folks to work with.. they are very helpful and I find the…read moremost interesting plants for my garden. They can order plants that you are looking for as well!!

I am fairly surprised that I am the first reviewer... this nursery is just amazing ... looks like a…read morecomplete rustic charm ... a biome , an eco system in itself ... ample parking and excellent collection and very very reasonably priced.... Also the shop inside is so very reminiscent of a national park visitor Centre... it's very elegant ... I can't wait to be back to get their perennials.... The place is swag .. ;)

I enjoyed our visit to this garden centre so much that I blogged about it. We've purchased a bench,…read morea gong, and a garden sculpture from this business and are tempted to buy a lot more. A range of unusual plants I've never seen sold anywhere else, healthy-looking and beautifully displayed. A fantastic lush place to wander, and a friendly owner who came out to chat with us.

They are the best. We have used them for years. Large or small jobs. Their team and service is…read moreprofessional and so friendly.

I've always been partial to HH. I doubt there's anything you couldn't locate elsewhere at big box…read morehardware stores - in fact you probably have less, but the big plus is not have to navigate a cavernous space. Aside from that, you're way more likely to find customer service here too. Unless I need building materials or looking for appliances, I'd prefer to come here any time over the Home Depots, Rona's, etc...

The staff at Home Hardware provide some of the best service. They are so helpful and friendly…read more They actually answer the phone promptly. How amazing is that ? I find products at that store that I cannot find anywhere. Tina