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    The Home Depot

    2.8 (79 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    Modular green houses for sale!
    Vince S.

    This is a great Home Depot. Always well staffed with knowledgeable associates and a store manager who cares about the community, Years back the manager donated some spray paint to our local high school lacrosse program. Thank you again for doing that! Anyhow overall I would recommend this Home Depot as it's easy to get in and out of, right off of College Parkway, is always stocked well and has well trained employees throughout. One word of advice this Home Depot does not have a rental center and the closest HD that has one to this location is on Jack Valley road in South Carson City.

    Color I asked for
    Christyna R.

    I truly hate to leave a review in this manner but it's my job to be open and honest.. Came to Home Depot last week to get some paint. I found a beautiful dark brown color I was interested in getting. I brought the paint card up to Mike and asked if he can get it for me. He was very rude and standoffish. Hardly said a word to me and went to grab the paint. I said thank you, he ignored me. I took the paint and left l. That was that. I get home, go to use the paint and it's an ugly pink, not brown. I was supper bummed about it as I don't even live in the same town as Home Depot so I knew it would be a long drive to return the paint. I checked Home Depots paint return policy, it shows that I may return it so I get in the car and head over. Upon arriving I go to customer service who was unable to help me and instead sent me directly to the paint section. I go over there, I explain the situation and I'm told only a manager can approve the return because they normally don't do paint returns (odd since it's literally in their policy) but I said okay and ask for the manager. The associate informed me he was in a meeting for the next two hours but when he comes out, I can speak to the manager Morgan. I spend two hours walking around the store, going next door, and hanging out in the car to pass time. Two hours finally pass and I head back to the paint counter. As I'm walking up I see Mike, the man who originally sold me the paint. I walk up and they tell me although Mike isn't the manager, he can still help me. Okayyyyy? So I start very nicely explaining the situation to Mike. Told him Home Depot gave me the wrong color and I'm pretty dissapounted but I'd just like to exchange it and get another color real quick. Mike has that same attitude the first time I came in a week ago! He starts huffing and puffing. Acting like this is just the world's biggest burden to him. He starts to argue with me saying it's the right color. I show him my photos and he continued with the argument. He then eventually said, no he would not exchange it for me or return it for store credit. I wasn't satisfied with this answer as I didn't feel like it was my fault. So I asked "Why?" "Why won't you return it?" ... I wanted a clear reason as I felt like it was only because he didn't feel like it. Well Mike didn't like that I questioned him so he started YELLING at me! A grown man, in his 50s, twice my size, got in my face while I'm there alone with my 4 year old child. I asked him why he was being rude to me and that aggravated him anymore. I started to tear up out of frustration and he laughed in my face. He continued talking down to me, yelling at me, cussing at me, putting his hand in my face, rolling his eyes and much more. Because I asked him for a different paint color! The entire Home Depot was turned into an aggressive scene in front of my child. Eventually he walked away calling me disgusting names and an actual manager came to my rescue Patrick, the manager on duty was soooo sweet to me. He came to my comfort as I was crying and shaking. I calmed down enough to tell him what happened and show him the paint, to which he immediately refunded me in no more than 3 minutes. It sounds like Mike is a bad apple who consistently has issues with customers and within the store. He has an attitude with every one, every day. He is unstable and aggressive and shouldn't be working around so many people.

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    I shop at this Home Depot fairly often as they have a fairly comprehensive selection of home improvement and repair items in stock.

    Mentioned in 3 reviews

    Read more highlights

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    Ace Hardware - NEW RUSTY Tire Chains: North Shore ACE, Kings Beach, Lake Tahoe. Break easily. Owner, Paul's ACE PRICE $119. Only $82 @ Autozone.

    Ace Hardware

    2.6(39 reviews)
    15.3 mi
    $$

    Title: Unfair Treatment & Community Disappointment at Kings Beach Ace…read more I've been shopping at this Ace Hardware for 6-7 years as a loyal customer. Unfortunately, my experience recently has been nothing short of disappointing, unprofessional, and frankly, humiliating. It began when I returned an item (a Dewalt angle grinder) and was told I couldn't receive my refund in cash because it was over $100. I was told to wait for a check. When I waited to speak to the assistant manager at the back of the store, he informed me we needed to speak with the store manager Shera -- who also happens to be his wife -- about an unspecified issue. Shera had previously made me extremely uncomfortable years ago when she followed me closely around the store while she was still just an employee. It was so unsettling that I had to report it to the store manager at the time. That issue was supposedly resolved. I believe her behavior may have stemmed from an unrelated misunderstanding that occurred over six years ago--long before Shera was even working there. I personally resolved that misunderstanding with the store owner, and we left things on good terms. However, once Shera became the new manager and appointed her husband as assistant manager, the situation shifted. It feels as though old, irrelevant history was used against me, and their personal feelings began interfering with my ability to shop at my local hardware store. I was then told by the assistant manager that I had been watched on camera by him the entire time I was shopping and he believed I was behaving "suspiciously" -- stating things like me picking up an item and putting it down in a different aisle/ location and looking at my phone while shopping. Apparently, those things were "weird" he said followed by me no longer being welcome or allowed to shop at their establishment moving forward. It was apparent, based on personal feelings, they had been trying to find any reason to remove me And were tired of waiting. A employee even once pulled me aside and admitted that every time I entered, staff talked about me over their radios making negative comments and taking turns watching me as I shopped. Now, I have to drive 20+ minutes to another store, and in a small town like Kings Beach, this kind of treatment -- especially with word getting around -- is extremely damaging and embarrassing.

    As someone who lives locally I despise going to this store. Since the new owners took over you…read morecan't rent equipment here, they lack a lot of items and just have a ton of Knick- knacks, the customer service is terrible- the staff is a bunch of young incompetent kids, and the manager Shara is so rude, disrespectful, unwelcoming and unprofessional. I'm surprised she hasn't gotten fired for her bad attitude. Trying to do a return, find something they don't have or any issues you basically have she turns on you. I've seen her yell at staff and I literally dread going in there. MoMo is the only one I like dealing with. They also send me coupons in the mail and every time I try to use them they either say it doesn't apply or they don't have the item and won't offer a replacement of similar value. Why send coupons then?! Their prices are also very high. I also don't trust them to mix my paint as I've had them mess up before on it and then won't let me return it even when it's not open. Would not recommend Benjamin Moore. It has not been able to cover existing paint even after multiple coats of primer. Do yourself and favor and go to Sherwin Williams in Truckee and Ace in Incline.

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    Ace Hardware - MORE RUST

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    Ace Hardware - Quality Chain Corp QV331 Tire Chains bought 12/23/19 at North Hore ACE hardware in Kings Beach, Lake Tahoe

    Quality Chain Corp QV331 Tire Chains bought 12/23/19 at North Hore ACE hardware in Kings Beach, Lake Tahoe

    Ace Hardware - NORTH Shore Ace owner Paul admits the bags got wet when stored in the back. Pictures show RUST on every conbector and cable.

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    NORTH Shore Ace owner Paul admits the bags got wet when stored in the back. Pictures show RUST on every conbector and cable.

    Harbor Freight Tools

    Harbor Freight Tools

    3.1(21 reviews)
    0.8 mi
    $

    Great toy store for us do-it-yourselfers. They moved to a much nicer and cleaner store that feels…read morelike you won't get mugged. Very organized and good inventory. Check it out.

    I have been to this location a few times a year since I have been in Nevada (2014). This is the…read moreplace you go to when you need inexpensive tools or random gadgets. Sure, they are not known for top-notch quality, but for many things when the item will be used only sparingly, or for things like scissors or tape measures that really can't fail, this is the place to go. I would not recommend them for anything electronic, electric or expensive though, like generators, drills, reciprocating saws, pneumatic tools, engine cranes, etc. In the past, I have bought things like microfiber clothes for cleaning, inexpensive12-volt battery/alternator testers, gloves, padlocks, scissors, tape measures, magnetic flashlights, wire brushes, carabiners, hitch pins, super glue, power strips, and batteries (both regular and specialty electronic types, like for key fobs or tire pressure gauges). I've never been disappointed. The store has always been clean, brightly lit, well organized, and with plenty of employees on hand to help you. The one time I had a return, they even exchanged it for me without my receipt. Other times, when I had a coupon, which they always do in their emails and flyers, and it wouldn't scan from my phone, the cashier had one on hand to scan instead. So they are very customer-service oriented. Parking has always been easy in the plaza's large parking lot, and they are on the main drag (N. Carson St.), so access is easy. They also expanded their hours a few years ago, to 8 PM Monday-Saturday (and to 6 PM Sundays), when they used to close at 6 PM I think.

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    Harbor Freight Tools
    Harbor Freight Tools
    Harbor Freight Tools

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9(148 reviews)
    2.5 mi
    $$

    We drove to this Lowe's from Bridgeport, CA for a basic new dryer. 5 stars for the appliance…read moredepartment. Cassie was extremely helpful, efficient and friendly. We knew what we wanted and had a few questions, which she easily answered. Once we told her we wanted to buy it she went straight to the back and got it for us along with the proper electrical plug we needed. She brought it out front to our truck and had a young man meet her out there to load it in the bed of the truck. So very easy. We brought it home and unpacked it from the box and it was in perfect condition and is running as I post this review. 3 stars for plumbing and electrical. We had a propane dryer prior to this but chose to put in electric. We had to do some work to the electrical box and wiring so we needed some conduit and supplies. It was difficult to find someone who knew about those departments. It took us twice as long to find what we needed than to buy a large appliance and get it loaded. 1 star for check out. It is ridiculous that we have to work at checking ourselves out and giving Lowe's are hard earned money while someone gets paid to stand their and watch us work. Not a fan.

    Went in to purchase an electric lawn mower. Was blessed to encounter Caroline, one of Lowe's' sales…read moreteam. She was totally knowledgeable, made everything easy to comprehend, quickly checked me out, and even assisted in loading the heavy box into my car---all within 30 minutes!!! Caroline should be head of PR for that store. An amazing salesperson and rep!!

    Photos
    Lowe's Home Improvement - 7/5/24 FYI

    7/5/24 FYI

    Lowe's Home Improvement - 7/5/24 FYI, exterior, entrance

    7/5/24 FYI, exterior, entrance

    Lowe's Home Improvement - 7/5/24 FYI, exterior, entrance

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    7/5/24 FYI, exterior, entrance

    The Home Depot - hardware - Updated June 2026

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