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    The Home Depot

    2.5 (26 reviews)
    Closed 6:00 am - 10:00 pm

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    Mini Blind Workup
    Gerald S.

    Okay! I admit it. The Home Depot has grown on me. It still is a big box destroyer of family hardware stores, but now that so many of those mom & pop stores are gone, where are we to go for a choice of power tools, ladders, and expandable screws? I found myself there this weekend as part of a home project to install curtains over a French door. As all such jobs become, it was more than originally bargained for. Now, that I had the actual drapes in hand, I discovered that my old electric drill was not in great shape after twenty years, and more importantly, that my handy step stool had been lost in divorce. First stop - Power Tools. I felt the rush of adrenaline upon seeing all the sleek steel packaged for a quick date. Once one of the Home Depot dudes approached to assist, and he explained the difference between NiCad and Lithium batteries, I was the possessor of a new Ryobi power drill/driver, complete with battery pack and charger. Sexy lime green and black. Second stop - Ladders. I am tall, but for working at over 7 feet to screw in curtain hardware, I needed help, and my old standby step stool had been purloined in a property settlement deal. So, I checked a few here, and selected a GorillaLadders three step aluminum and rubber folding stepper for a great price, that I had to admit was much better (and safer) than the old one. Third step - Get 'er done! The Ryobi worked like a dream with variable speeds controlled by my trigger finger, and direction reversal with the push of a button. I climbed up my new stairs and was able to complete the task with relative ease and speed. Amazing what the right tools can accomplish in the hands of a rank and clumsy amateur.

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    1 year ago

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    Thornridge Hardware Supply

    Thornridge Hardware Supply

    3.1
    (11 reviews)
    1.9 mi
    $$

    The value and selection is more than okay, but the service was absolutely HORRID. i ask where a…read moreproduct is and all i get it a "7". no "aisle 7" or even a glance in my direction. just mid conversation and lightly says 7 to me. like at least have the decency to look at me. after coming back up to the counter to purchase the item i needed, the guy in green with the beard just simply sounded like he hated his job and his life. his vocal aura just made the whole interaction feel so bland and boring. have a little life, it's a nice day. just because your day is not perfect, doesn't mean you should spread that energy; especially to your customers whilst being a retail worker. Will not return, as if that means anything to a big store like this one, but i'd rather shop somewhere where the workers are pleasant to talk to, maybe even a bit personable if it's not too much to ask.

    I have used Thornridge Ace in the past -- several times. Every single time the older gentlemen (who…read moreare apparently the owners) are impatient and rude. Previously I was not able to order paint online and pay. However, this time I checked and the website indicated I could select the type of paint and color, pay online and I would be emailed when product was ready for pickup...which I did. I received an email shortly after placing the order. That email read "YOUR ORDER IS READY FOR PICKUP". Now, I know what that means but it appears Thornridge Ace does not. I drove to the store -- and by the way -- I chose this store because it is much closer to my home than other stores. In the past, I would order online from Ricciardi Brothers in Fairless Hills, because I can order & pay online and then just go in and my paint is ready TO BE PICKED UP. Anyway, I arrive at Thornridge and show the gentleman behind the checkout counter the email with my name and order number, which clearly indicates my order is ready to be picked up. He snarls that it is not ready -- and then goes to the paint center, spends three or four minutes trying to look up the order and then a young man says he has the order. To my surprise, instead of handing me the mixed quart of paint, the young man goes back to another area of the store, comes back with a quart of paint and then has to put the paint into the color distributor -- then put the can in the 'mixer'. At this point I have been in the store for over 12 minutes. I say to the older gentleman that I was surprised the paint wasn't ready and he snaps "well, what if you didn't come to get it" and walks away. WHAT? WHAT?? WHAT?????? The paint HAS BEEN PAID FOR -- YOU SOLD THE CAN OF PAINT. Who cares if I don't come in -- are you kidding me? So, after the young man mixes my paint and hands it to me I politely say to him all of the above. I was very nice about it, but said this situation was so badly handled that I could have driven back and forth to Ricciardi's three times for the amount of time it took me in Thornridge. He also said "well, if people don't come to pick up their paint, then we're stuck with it". I said - "BUT IT'S PAID FOR -- YOU MADE THE SALE!!!!!! Oh, and by the way, if people don't come and pick up their custom mixed cans of paint -- you can call Restore to give them a donation of paint and they will send someone over to pick up the paid for paint so they can offer it to their customers". I will never ever go back to Thornridge. They seem to have completely forgotten that they are a local retailer -- and in today's marketplace, the little retailers are struggling against all the big box stores (whose customer service is far superior!!!). Customers are your lifeline. It's a shame this is no longer important to you. And one more thing -- I will be posting this review on Google & Yelp -- where there are many other negative reviews about unfortunate and completely unacceptable interactions with the owner(s) of this store. Shame on you...

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    Thornridge Hardware Supply

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    The Home Depot - gardening - Updated July 2026

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