I wanted to share a safety concern regarding the main entrance area of this Home Depot location. The pedestrian crossing in front of the store feels very unsafe, especially for families with children. Cars regularly speed through the area without stopping, and the "STOP" painted on the ground has faded so badly that many drivers do not even notice it anymore. I recently witnessed a very scary situation where a child and their parents were nearly hit because a driver failed to stop. This could easily turn into a serious accident if improvements are not made soon. I did try bringing this concern up to an employee, but unfortunately I felt brushed off and dismissed. I'm hoping management takes this feedback seriously because this is truly about customer safety, not just convenience. Refreshing the painted markings and adding visible stop signs near the pedestrian crossing would make a huge difference and help protect customers walking in and out of the store. read more

This store is well-maintained and always fully stocked. Employees are extremely helpful and hard-working Many items in various categories are usually on sale, so you will walk out of here knowing you purchased quality goods at the best prices. read more

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This a review just for the Home Depot garden center, so no confusion it's a floral wonderland, but just for plants, not hammers and drills! I popped in to pick up some flowers, and I'm pretty happy with what I got although, let's be real, sometimes Trader Joe's flowers whisper sweet nothings to me better quality, and a bit cheaper. But I digress! The variety at Home Depot, though: wowza. It's like a botanical party up in there so many flowers, so many plants, I felt like a kid in a garden candy store. And the discounts! I swear, the picture showed four of these cute ground cover flowers for just $10 like, a floral heist! They've got a big pot section, too like a playground for your plants. You can browse pots like you're picking out designer hats for your daisies. And, if you're feeling brave, they have seeds flower seeds, veggie seeds... though, I've tried those before and let's just say, I'm more of a "buy already grown" type of gardener. Turns out, seeds and I have a complicated relationship. That said, I stuck to flowers no veggie drama and I scored these gorgeous blooms for $12.98. I mean, my living room is basically a botanical runway now, and I'm grinning like a sunflower in July. So, I give this garden center a solid 4 out of 5 like, a great show, but there's always that little whisper of Trader Joe's or Costco calling my name. Still, when it comes to variety and charm, Home Depot's garden center stands tall sorry, Lowe's, Walmart, and Target, you've been outshined! read more

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I can buy myself flowers Write my name in the sand Talk to myself for hours... Yes you can buy yourself flowers at Home Depot. 5/5 Service After signing up the kiddos for the kids workshop we wanted them to do the Valentines Penguin from this month. They had a few extra for us and the kids were happy. Thank you to the staff for helping us out! 5/5 Selection Lots of flowers available for your garden for you to buy yourself or someone else in your life. The bees will be happy to pollinate them. From gardening to patio furniture to sit and watch the pollination you can get it here. 5/5 Parking Plenty of spots around the lot or even near garden area. So buy yourself some flowers, play in the sand and get all your items at this location where they also provide great service. Psalm 40:5, God bless read more

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HORRIBLE SERVICE, WORRIED ABOUT THE TASK INSTEAD OF THE CUSTOMER. I would like to add to this review. I'm not sure why I continue to shop here instead of nearby Lowe's but again came into the store and needed some help in Hardware Dept. I asked the nearby register teller who called for help over the PA system. I waited 15 minutes and another 10 minutes and while waiting I seen 3 associates in the next aisle over just having a good old time, laughing. I got upset and tired standing and finally left the store. This happens time after time. I'm making it a habit of going to Covina Home Depot instead of Glendora going forward. I attempted to call the manager "Joe" but apparently he was off and no other manager was available. JUST POOR, POOR CUSTOMER SERVICE. Please review ratings and see that nothing changes, they need better qualified management to be there and watch how sad the employees are. Employees appear in the small conversation I heard unhappy working, just a bad environment for everyone. read more

The Home Depot - Nurseries & Gardening Near Me - Glendora, California

Great play selection very healthy and thriving. Also HD gets extra pts gave us free cold waters for this heat we have to endure rn.

I stopped in to pick up stain and rollers. The man working in the paint department walked by myself and another lady who needed help stating, "I've got to take a F---ing dump." What happened to knowledgeable and courteous service? read more

The Home Depot - Nurseries & Gardening Near Me - Glendora, California

I am very disappointed in Home Depot. Simply put today was the fourth time I ordered something and was told it would arrive today and this is the fourth time over the years it did not happened.That tells me Home Depot lacks integrity and when you call, they are of no help in fact several times they hang up on me.If you want poor service go to Home Depot. read more

I love to come here for new projects in my garden . They have everything you need for your garden. They excellent costumer service. The value beats Lowe's prices. Good selection of appliances and cabinets . read more

The Home Depot - Nurseries & Gardening Near Me - Glendora, California

I went to this Home Depot to purchase a chest freezer on Dec 20. A friendly and professional employee named Vincent offered to help me load the freezer into my SUV. Vincent and the other the employees at the store made the whole purchase a breeze. Highly recommend this store. read more

This is your typical Home Depot, nothing out of the norm. I came here looking for individual fruit screen bags and they did not carry them. I ended up ordering from Amazon. I have had great experience finding drip irrigation supplies here. read more

Very friendly staff but specially Maureen! She is somehow able to turn the check out experience into a fun one! She is funny, sweet and kind! Looking forward to seeing her again! read more

Both times I've been here, I've met employees who had no idea how to help me and had to wait for someone else to come tell them how to assist me. Then they act like I'm in the way/wasting their time. Why have people working here if they don't have any inclination to know how to assist customers themselves? read more

One of the staffs are soo kind and supportive most of all beautiful i love this location.

Had an issue , thankfully Carolina helped us out. She was patient, had good suggestions, and was very charismatic. Give that woman a raise already. read more

FYI - The Christmas tree lot doesn't open until 8am beginning Friday, November 26, 2021. Great selection of trees and helpful staff for Garden, Electrical and other staffed sections. Always a go to place for anything on our home improvement list! Checkout is a breeze now that they have self check out options. Using a card or tap tech is the fastest way to go! Joseph in the tree lot was incredibly helpful and started our holiday off right - dash, efficient, and very cheerful! Thank you for a wonderful experience! read more

The Home Depot - Annual Christmas tree purchase to jumpstart our Decorating Day! - Nurseries & Gardening Near Me - Glendora, California

Was calling just to ask for an inventory on an AC unit. The phone was ringing for over 3 minutes. They finally answer just to say, "Please hold." They only answered just to stop the ringing. They obviously are either severely understaffed or just dont value the customer service aspect of their job. Do not recommend calling them. Even their website is trash. Either show up and hope they have it in stock or go somewhere else. Not worth it in the end. read more

Home Depot is my favorite store. So many fun things to buy to improve my life (house). We were just there yesterday and easily found staff to help us find what we needed. Actually, one found us and helped us find an obscure part that we wanted. read more

Do NOT purchase gift cards from this location. I've had family members buy gift cards for us at this store over the last year and they've ALL been stolen. They've all been tampered with. If you do, save your receipt and expect a headache with corporate to get it situated. read more

Ordered a pickup order from this store today. Let me start with I usually buy from Moreno Valley, because most of my work is out there. Today, I had a job in San Dimas, so I placed an order on the website, to pick up this morning. When I got there I saw that the order had not been pulled, so instead of telling me, someone would get on it, two of the customer service people told me that they are allowed 24 hours to pull orders. I asked to speak to a manager and he was nice enough to get someone on the order and I waited about 30 minutes for it to come out. Why, I am upset is because after calling corporate and talking to a customer service rep, I found out that there is no such policy. Two employees just lied to me. That's what is really upsetting, is that they allow their employees, to make up their own fake policies. Do Better Home Depot! read more

I have found that Home Depot doesn't have as much items as my husband and I would like. However, some of the tool section he really enjoys. And I have found at the plant section has a great selection as well. Sometimes especially since Covid it's been very difficult to find help inside the store. There have been a few times where I have waited many minutes before someone has come to help. It does not dissuade me from shopping here. It's just a frustration that people don't want to work. Easy parking, and usually quick lines. read more

The Home Depot - Store front - Nurseries & Gardening Near Me - Glendora, California

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I wanted to take this time to compliment Becca at returns for just being amazing. We visited late Friday to make some returns as well as purchases, Becca truly goes above and beyond in customer care. Thanks Home Depot for having quality team members like Becca who truly shine overall. I truly hope Becca is acknowledged for the fantastic service she provides guest as she sets the bar high in customer service. Sincerely, Gabe read more

Derek is truly the man, the myth, and the legend! I can't say enough about his sincerity and genuine nature. Having rented trucks from nearly every Home Depot across LA (seriously, 84.6% of them), I can confidently say the Glendora location stands out every time for its seamless and efficient rental process. The experience here is always top-notch, and it's all thanks to Derek and his incredible service. This will always be my go-to spot for any rental needs. Thank you, Derek, for being you and making the world a better place--hats off to you! read more

Today's visit to Home Depot was nothing short of frustrating. I went in looking to purchase a power drill, and while I understand that expensive tools are locked up for security reasons, the process of actually finding an employee to assist was impossible. I wandered the aisles for what felt like forever, only to see employees either busy with other customers or seemingly avoiding eye contact altogether. When I finally managed to flag someone down, they told me to wait for another associate who never showed up. After wasting my time and patience, I left the store without making a purchase. The lack of customer service was unacceptable--if you're going to lock up products, at least have enough staff on hand to help customers. Extremely disappointing experience. read more

Came this Hime Depot to rent a van and boy was the transaction simple and fast! Bob was a great help. He was friendly and helpful. Bob also had great tips on returning the vehicle to get the best price! In the future I will definitely be back due to the service and the selection of vehicles they had to rent from! No more UHaul (: Unlimited miles with a certain price for 75 minutes, that can't be beat! Thank You Glendora Home Depot! read more

This is part one of my dryer journey. We are in the middle of it right now and so far in this journey home depot is below one star. 7/7/23 bought a dryer and requested to haul the old dryer, deliver the new dryer, and new hookups. 7/14/23 delivery service installed the dryer incorrectly, new hookups were not added to our order, the dryer is not drying our clothes, and there's a gas leak. 7/16/23 called the store and spoke to a manager and an appliance specialist who scheduled an exchange for 7/20/23. 7/20/23 The driver said he was coming to fix the machine not exchange it. Back to the drawing board! 7/22/23 walked into the store with our receipt to DEMAND a return. No patience for an exchange at this point. the manager on duty said she would need to call the manufacturer on Monday and she will arrive at work by 11 am. 7/24/23 Monday we called the manager and asked for the date of the return. The manager had not done anything, she asked if we could call on Tuesday. 7/25/23 Called today and the manager didn't go to work today. I called home depot corporate and got a date for pick up / return on 7/28/23 Overall the staff is pleasant but useless. The logistics driver and delivery are unequipped and apparently need more training. I miss SEARS/Kenmore :-(. read more

I was there on a Saturday and seems like they were understaffed. I had a question about a tool that I was trying to get but no one is available to help me. I was being led around by some of the staff members to talk to the next one, and then the next one. I do like they have enough inventory, but I do think they are on the expensive side of things compared to what we can get online no days. read more

This review is limited to (1) installation of blinds and (2) installation of doors. Buying blinds and having Home Depot install them worked out great. I'd talked to FIVE other blind installers. Boy, was that a miserable experience. One wanted a fortune; one that was affordable turned out not to be a licensed contractor. I turned to Home Depot out of frustration. I thought Home Depot was going to be more expensive, but it was actually the cheapest quote out of all six. They had exactly what I wanted. An installer came to measure; I ordered the blinds; the blinds arrived in a couple of weeks; I called the installers; and they slapped them up. Easy-peasy. The blinds are great quality, and the installation was perfect. Buying doors and having Home Depot install them was also a great experience. This time, their price was pretty much the same as others', but they had exactly the doors I wanted, and I couldn't find anything like them elsewhere. Ordering and installation were a breeze. The installer really impressed me with his knowledge, care, and professionalism. Unlike the blinds process, I have one complaint about the door process: It was v-e-r-y slow. I ordered on April 26; the doors came on July 13. And that's after Home Depot made me pay 100% up front! I'm not sure, but I think it's a violation for a contractor to require more than 10% up front??? Anyway, it was worth it. read more

This review is for my last visit. Placed an order online and when I got home I realized they gave me the wrong product. Ultimately it wasn't a big deal but part of the overall impression of the store. Later that week I went in to buy a cord for a garbage disposal and that didn't go well either. I know what you're thinking...a cord for a garbage disposal?? Its true, some disposals don't come with a cord attached. You have to buy it separately. Any way, I walked in and asked an employee that was walking buy, and was told all garbage disposals are on the end cap. Cool, I went there and the cord was no where to be seen. I then found it online, but when I went to where it was supposed to be, it wasn't there. read more

This review is for the kids workshop at 9am on the first Saturday of every month. The free workshops are very fun, and they teach multiple skills at once. Spots full up very quickly since they are so popular! I signed up in July to reserve a spot for August. I recommend coming early to make sure to get your supplies since they may run out after a certain time. They designate a section near the entrance for kids and their parents to work on the craft. With each activity kit, there is a pin along with a certificate of participation. They also give kid sized Home Depot aprons while they do the work. Our kids felt very accomplished after completing their craft and we had a great family bonding time. Depending on the age of your child, the workshop can take up to an hour to complete. The directions are in English and Spanish, and the step by step pictures are easy to follow. If you cannot make it to the workshop, they do sell the kits inside the store so you can do them at home too. Highly recommend all families with young children to do this at least once! read more

The Home Depot - Kids workshop - Nurseries & Gardening Near Me - Glendora, California

I'm comfortable with saying this to you, the consumer. DO NOT BUY AN APPLIANCE FROM HOME DEPOT Glendora store. We went there on Jan 7th 2025. We browsed around for a refrigerator and after much back and forth we were interested in an LG French door model. We got the attention of an associate by the name of Karen. She was very informative, upbeat and friendly. We decided that we wanted the unit and asked her about dates that were posted on each fridge. Essentially they showed what date it would be delivered if we bought it that day. Jan 9 was listed on the model we chose. We sat with her providing all our details for the purchase. We included in the transaction an upgraded water line and an extended warranty along with delivery charge. All totaling nearly 2230.00. then she said that there would be a problem with that date because it was late in the evening already. Near closing time. She claimed it would be delivered on Friday the 10th. I thought sure, great we need the time prepare the space and get rid of the other fridge. Karen told us to watch for a text that would give us a window for the delivery time. On Jan 9 in the morning I confirmed the delivery for the 10th thru the text sent to me. That same afternoon I got another text that said the delivery had been rescheduled to the 17th. Next Friday. Immediately I responded to that text asking for someone to call me. The text said it couldn't respond to my request but to please text HELP. I texted HELP back and then they started repeating the same frustrating messages over and over. So I called the store and got Karen. I thought how lucky was I to get the same associate but in less than two days later she could barely remember me. All she said was there was a delay with the shipping company and the manufacturer. Home Depot sells appliances on a three person process. They sell you an item. You pay. They send the order to LG. When the item is available they have a third party shipper pick up the item and then they deliver it to the customer. Karen sounded more annoyed with my call than the friendly lively person who sold me the fridge. I could tell she wanted nothing to do with me and without even apologizing just said it was the shipper and the manufacturer. Not them. I asked can she make sure I get it this time. "I can't guarantee it" she said. I thought. This is the store I bought it from and they aren't taking any responsibility. I left it like that. But I noted her rude responses and after a week I got an email on the 16th giving the time frame for the second delivery. 9a-1p. My girlfriend had to take a second day off in a week to deal with the delivery as I was unavailable. With no pay. We had emptied the fridge on Friday the 17th morning and the person we sold our old fridge to came by and picked it up. About noon I happened to look at my email and see one from Home Depot. It stated that we would not be getting the unit and it would have to be rescheduled. Speaking to another associate from the Glendora store he was all about putting the blame solely on the manufacture. He had no idea of when they would try it again. Apparently after speaking to someone in corporate, they call this a common problem. All associates are aware that this happens , yet they conveniently fail to mention it to the consumer. Home Depot is not an appliance store. Yet, appliances have become one of, if not the main focus of Home Depot's rise to success. Lately it is not the money maker. Just maintained to keep customers thinking that way. I'm not saying you'll never receive your item. You and apparently the folks in Glendora just don't know when. Look for a place that offers a more direct sale to you. read more

I want to thank Mikey at the lighting department for going extra miles to take care of the customers. I was looking for 48" under cabinet LED lights and according to HD website, there are 4 in stock at the San Dimas store. I couldn't find any, nor the associates. As I was about to leave, Mickey showed up and asked me what I was looking for. Mickey said he could help me. Mickey pulled out a big ladder and climbed to the top of the rack. He was able to locate the inventory in a short time. HD should be proud to have such a great employee like Mickey, and Mickey deserves a promotion! read more

The customer service here is terrible. The website showed an item in stock and when I checked the isle there were none in the bay. I went and got an employee for help and they told me that they do have them but high up on the shelves. It took asking 4 separate employees and 45 minutes of waiting for them to tell me they dont even have the item. This place is terrible and I will never return so long as I dont have to. read more

I normally swing by this Home Depot (HD) in Glendora to pick up something for my Mom from time to time... mainly ant spray, weed remover, garden hose, etc. When I have extra time, I'll walk through their garden section to look at the beautiful flowers. I have to say, I prefer HD over Lowes. I feel HD has more of a variety of household items than Lowes IMHO. I think HD prices are a little bit cheaper. Staff is usually helpful if you can find one. Sometimes they just aren't around LOL. Aisles are normally clean and organized. Self-checkout is simple and easy. I actually enjoy walking through HD, it makes me want to be a handywoman even though I'm not one, but I guess I can try to be one when the occasion calls for it LOL. HD is the place to go to pick up home improvement items. They sell other stuff, too. read more

I shop at Home Depot 5 to 6 days a week sometimes more than once in a day. I have never had issues with employees but today I was in a particular aisle and I asked an associate if he worked in that aisle and he just looked at me and replied no and walked away. Now in the past I have had asked the same question to associates in various departments and if they did not work in that particular department they would find somebody for me that could answer my question. So if you happen to see this is so shit he's not much help. It seems he needs to go back to some more training courses. read more

The Home Depot - Home Depot associate that is no help at all. It seems he needs to be re-trained in customer service. - Nurseries & Gardening Near Me - Glendora, California

Home Depot was impressive today, early morning many workers on floor ready to help you... not many customers mostly contractors/construction workers. It was nice to walk around and not feel stressed out when it is crowded. read more

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Cash self check out was down, a lazy worker at this area cancelled transaction and said it's not accepting cash and walked away...no offer to help or anything. Went to the cashier nearby and took 18 minutes for her to finish a transaction and chat away. Left my stuff on the counter and went to ace hardware..this store sucks read more

Most employees are helpful and it's an overall good store. But when it comes to check out, this store needs to do something about the confusion! The "Checkout" area has multiple stations for self checkout, and 2 stations for (what maybe is??) assisted check out. But the employees want everybody to be in ONE LINE, and there is NOTHING to communicate that to people. So you've got a wide area with customers standing around not knowing who is next. And you have employees who are very cranky about constantly having to yell out "there is one line people!". Not a great end to an otherwise pleasant shopping experience. If they could just put up a sign in the middle of the wide area, telling people what to do... Problem solved! read more

I purchased multiple Hampton Bay lights and have been installing them they have been fine until I needed more which I bought another 4 boxes. Spending over $300 every box there were lights that either didn't turn on or had an issue the best one (sarcastic) one started to smoke luckily I noticed because a fire could have started. When I reached out to Home Depot with my concerns sending pictures and informing what a huge safety issue and concern this was especially if I wouldn't have noticed and walked away leaving it to continue smoking all I got was a "sorry you experienced this " horrible! read more

I came in today to rent a vehicle and Paul M. was exceptionally helpful and had great customer service. I don't typically rent tools but if I ever need anything in the future I will definitely be back! read more