The ladies at the register were so kind and helpful! We went in looking for seeds to feed wild birds and they gave their recommendations along with pros and cons. We got the starter $5 bag and looking forward to the birds enjoying our backyard. read more

Normally I try to avoid this location, but occasionally convenience brings me back. Most employees are pleasant enough, however my experiences with an employee named Shawna have consistently been disappointing. I've been in the store both with and without Shawna working, and the difference in customer experience is night and day. I've also witnessed similar interactions between her and other customers that created unnecessary tension and discomfort. I have many years of retail experience myself, and I would be embarrassed if an employee spoke to customers this way. Rather than greeting customers or offering assistance, Shawna immediately begins giving directives -- telling customers where to place items, how to hold them, and how she wants transactions handled. The interaction feels less like customer service and more like being reprimanded. What I find most frustrating is that if a customer mirrors the same tone back, she quickly points out their attitude or "tone," while seeming completely unaware of how condescending and dismissive her own communication comes across. I understand everyone has difficult days, but this has been a repeated pattern over multiple visits, not a one-time interaction. It's genuinely surprising to me that management has not addressed behavior that so noticeably impacts the customer experience. I'm realistic enough to know this review alone may not change anything, but perhaps if more customers share similar experiences, improvements may eventually happen. read more

Today. I went to San Dimas Grain and I had the pleasure of meeting lisle. He was always smiling so friendly and very helpful. I hope I see him again when I visit again soon. He's so hardworking and very polite gentlemen. I will be coming back because he has great customer service skills. Thank you. Lisle. Your awesome. Keep being you and smiling. See you soon. Thank you for helping me read more

We were antiquing in San Dimas and thought we'd stop in. What a great feed store. They have food for so many different pets. There a whole parrot food & toys wall. And they sell birds too. And there's garden stuff. I needed Nyger seed for my sock feeder and found it. read more

San Dimas Grain - Outside - Bird Shops Near Me - San Dimas, California

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Customer service was very poor. We asked for two 50lbs bags of layer feed. They were extremely rude. Apparently they only have 25 lbs and never stated that. We only got half of what we needed but glad for the mistake at the counter because they are significantly overpriced. Near double what we paid at another feed store. When our items were loaded we were missing two bag feed and luckily caught it before leaving. Will definitely not be returning. read more

Great service, lots of products and selection of food, toys, etc... for pets. Helpful to rescue pets as well. Value is good for bulk. Fun place to chat and see pets! read more

I have been coming here for years. I purchase both my dog food and tortoise Timothy hay and pellets every month. They have a good variety of healthy options in dog food and treats, ointments and also great advice from their staff. They even offer a free bag of dog food every time you purchase 10 bags meaning your 11th bag is free. They are very helpful and always offer to help load heavy purchases for me. read more

San Dimas Grain - Notortiois B.I.G. - Bird Shops Near Me - San Dimas, California

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.... It gets worse. I was in a pinch and decided to stop in quick to get feed against my better judgement. In the 5 min we were there the same lady accused my kids (who were well behaved) of knocking over a broom and then proceeded to say " don't you think you should pick it up" to them. I politely said- they didn't knock it over. (I was watching them... they didn't do it) to which she said "they told me they did". So now she's lying to me so I say- "if you have a concern about my kids behavior, please address it with me directly before you chastise them when you don't even see it happen". Rather than apologizing for a misunderstanding or even just letting it go she proceeds to say- "I would think kids would know better." WTF. I had an honest conversation with them later just to be sure I didn't miss something- because I agree- if you make a mess you pick up after yourself. Especially at a store or another home. But they really didn't do it. I can't. I'll for real never be back. I can't give my business to someone not only rude but a lier. I'm DONE. I hope others are too. read more

I visited this store and had a very disappointing experience with the lady at the front. She was extremely rude and had horrible customer service skills. When I asked a simple question, she acted irritated, gave short, unhelpful answers, and made me feel like I was inconveniencing her just by being there. Good customer service is about basic courtesy, and unfortunately that was completely missing in this interaction. Will not be coming back. read more

This is a great spot that has a bunch of different eclectic style items for livestock and domestic pets. The last year I just started getting into feeding the birds in our neighborhood which is really therapeutic so we go and get our supplies from the San Dimas grain and feed. The staff are always really helpful and kind and super patient. It's always fun to stop off and look at the bunnies the birds and the cats and dogs that they have for adoption. The place itself has a really great aesthetic and energy about it. Located in downtown San Dimas in the antique district. It's a great place to visit. There are a lot of fun shops in and around for breakfast lunch tea, coffee, and sweets. If you're in the area, I definitely say go check it out in all the shops around in that area. It's super fun, casual kickback and gives you an old town vibe. San Dimas grain and feed off of Bonita gets our four star yelp review and our personal recommendation. read more

Horrible customer service , I came to this store to get baby chicks and I was not greeted at all. The lady with glasses had a straight face when she seen us. After we wanted to get baby chicks she told us we couldn't pick the baby chicks we wanted . They weren't all the same sizes, for that reason I wanted to pick what I wanted. I will never return to this store again not only did she have a horrible attitude but was rascist! read more

My husband and I just went in this morning looking for a stress relief or calming agent for our girl cat since the vet stresses her out. The woman at the first counter by the entrance said that the lady (paige) at the counter in the back of the store would help us. She then goes over to that lady to tell her something before we get back there. When we approach the back counter to let her know what we were in search of she immediately says no. yes . she says no. i'm so confused at first because i didn't realize i had to ask permission? ... She then says over and over about how the vet is not going to want a sedated animal (in a vet rude manner). I told her i didn't want my cat sedated, i wanted something light to ensure she isn't stressed out since last time she pooped herself, attacked the vet and i, and was panting. The vet even suggested last visit that I buy something over the counter to help her for the next visit, which is what I was trying to do at this grain store...She then says I shouldn't give my pet anything either way since I don't know how it will effect her and i should play around with dosage before giving it to her so soon (the vet appt is tomorrow).. I ask about products and she never offers me any , instead she repeats herself as to why i shouldn't. so then i ask if a prescription is needed (thinking maybe this is why she isn't showing me any products) but she said no prescription is needed but i just don't know how it's going to affect my pet so i shouldn't do it. So at this point im frustrated and just said ok thanks and start walking away. she then says "well let me show u what we have". she turns around and looks at the shelf and says "what! i guess they are all expired " which was really weird but honestly so was this whole interaction. It's as if they did not want to sell anything to us at all. I say "they" because I am pretty sure the first lady at the first counter told paige to deter us. I really do not understand the unprofessionalism. I felt that the whole conversation was uncalled for . I can't help but wonder if it's racially motivated (I am a hispanic, 5ft 30 year old female)... I'm not sure how to understand why we were treated this way. I feel very disappointed and disrespected. read more

Customer service is extremely poor and rude the girl that is working there today which it is December 16, 2025 and it is 3:55 PM currently she has an extremely poor attitude - super rude unfriendly. She should not be working there and if she's family and that's why she has the job you should rethink your decision or educate her on how to keep customers. She's hurting the business. read more

Nice feed store! I work in the area and needed hay for my buns. Wowza! I got a Timothy bag and it is beautiful, so fresh and it's GIANT!!! The price was great too. I was pleased and very impressed. Definitely going back to shop! Lots of goodies if you are a pet owner/lover. This is the place. The staff helped me on the floor with a question and the gal at the register was chatty and super nice. With reference to parking, frustrating. Maybe because I stopped in on lunch hour? Not sure, but I had to circle the back lot 3 times before I got a spot. That was the only bummer. read more

I love going in when I have a chance to just browse to see what new things they have in that I might need! Adopted my best friend nine years ago from San Dimas Grain and I love to see what new thing I need for my dogs and cats. read more

Super unprofessional. Crass, loud and obnoxious women. The vaccination center they support also screws up every time. If you love pets do not bring them here. They screw up medication every time and then do a prison like bullying if you ask about it. read more

Great selection of products. They always have my chicken food in stock. They are also quick to help me when I have heavy items to load.

I have been going to San Dimas grain for 2 years now for my pups canned food... Normally I just ignore the LACK of friendly atmosphere and just get what I need and go. Unfortunately, today I couldn't handle the rude employees which led me to write this review. To start, the employees always seem to ignore customers and avoid them at all costs, honestly. The older lady with bangs at the front desk was on a personal phone call for 3 minutes before she could even bother to ring up my items or notice my presence. So here I was standing there just staring at her when she finally decides to get off her cellphone, and I notice my dog jumps up to try to get closer to her treats lol... The employee made a very rude and sarcastic comment about my dog and her behavior in my home. read more

I've been feeding two ducks, that randomly appeared in my home's patio pond, for the past few weeks. One of them had 11 ducklings a few days ago. I wanted to get a feeder for them asap. San Dimas Grain had some, all at somewhat fair prices. read more

I absolutely love this place. This place has the feed for my chickens at an affordable price. They also have various types to choose from. My chickens just started laying and it's been with the feeds that I purchased here. I also purchased some of my younger chicks here and they are all alive and growing. I have bought the huge bag of pine shaving for their bedding which smells so good. My girls prefer the Timothy hay which also smells amazing. This trip my husband purchased some dog food for our big dog. So they also have plenty of food for all your pets here. read more

San Dimas green is located in downtown San Dimas on the south side of the street. It's best to park in the rear. They have all kinds of products for all different animals. Weekends there is usually a shot clinic for cats and dogs. They have been able to help us out on a number of occasions this particular occasion we rescued a baby bunny backyard, and they gave us some great advice on how to care for it. read more

San Dimas Grain - Bird Shops Near Me - San Dimas, California

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Got there on a Saturday to get a rabies shot for my dog. The line wasn't that long. Check in was efficient and welcoming. I added to cut my dogs nails. Very fairly priced. They kept my dog comfortable and petted. They made it very easy and fast. Will definitely go back again. read more

Wonderful selection, friendly staff. A very cool store all around, not just for supplies but a great spot to find an interesting gift for any animal lovers you might know. read more

Lots of good choices for animals. I buy my chicken feed there and they sell love worms. Lots of bird feeder choices, bird seed by bulk and live cats and birds read more

Selection is fantastic and the store has the small town feel. Staff can be pretty gruff and it seems like they don't have time to answer questions read more

I have been a customer at the store a few times. The employees are very nice, the store is very clean. We adopted a kitten from here. The kitten is very cute, his name is Teddy. However, Teddy was sick and they did not know and , of course , we did not know. We had to spend much money at a cat hospital to heal him. I think someone brought in a feral litter. Be careful when you adopt animals there. They have a good supply of pet food and supplies. I bought a cat post there too. I will be back! read more

San Dimas Grain - Kitten adopted, he was ill, but still adorable! - Bird Shops Near Me - San Dimas, California

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Every time I'm reminded of this store, I get heated. About two years ago, I had found two kittens and was in search of a home for them. Someone recommended this place and I was assured by a woman named "Deanna Castle" that they fix the kittens before being adopted out. This was in fact NOT the case, after calling back, I was told by a woman w/ an accent that the cats are adopted as is and I could not obtain the cats back. They will adopt to anyone, thus perpetuating irresponsible pet ownership and unwanted litters. Do not support this shop, I tell everyone who recommends them to steer clear. It saddens me to think what became of these kittens, I wish I would have kept them safe with me. read more

San Dimas Grain - Bird Shops Near Me - San Dimas, California

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- 1 star review , terrible. do not purchase. they do not keep any documents for your pet, lady shawna was rude and ignorant. when i called a guy answered the phone then out of nowhere lady snatched the phone. "i have to go" without any help that i needed. after i explained my situation , shawna should be fired. i will report this to san dimas city of how a terrible disorganized store this is. a pet store should be able to have past documents in case it gets lost. we pay so much money to care for these pets the least they can do is hand out the important documents its 2025, upgrade your systems!! read more

This is one of the few last standing feed stores near diamond bar. They don't have everything but they do have bulk feed. Needs more livestock supplies. Not sure if they sell hay. Staff isn't too chatty either. Not that they're rude, they're just kind of hard to find and not very knowledgeable so they don't engage much. read more

I love the unique selection they have! It is quite pricey, as expected, so it's not my go-to for every need but the staff is friendly and the selection is wonderful. read more

I went in to this place on a recommendation for dog food. Once I told the lady I currently used blue buffalo she went on to tell me that was garbage food and it was no better than grocery store dog food. Needless to say I WILL NOT BE GOING BACK!! If I want bad customer service I'll go to grocery store!!! read more

This is a great place for all your farming needs animal needs and everything in between well at least when it comes to animal care. My experience has been that the staff has always been very friendly and helpful and their prices are decent considering their mom and Pop shop please support your local pet supply storerather than the big box stores I think they're taking over everything. So if you ever near San Dimas, make sure you stop by and get your products here. Have a great day. read more

Checked out this pet store since it was conveniently located next to a bomb breakfast spot that I frequent. My parents have been wanting a kitten and to my surprise, they had several behind the glass enclosure. Be aware because the kittens were irresistibly cute ( almost purchased one knowing it was probably not a good idea ) but by the looks of it, many of them struggled to open their eyes due to discharge and appeared very lethargic. After close observation, they definitely have fleas AND ticks. I had saw one or two massive ticks on one of the black kittens. If you're thinking about purchasing a live pet animal here, please don't. Please adopt from a local shelter instead. read more

This place is fantastic! Excellent selection of pet and garden supplies. Super friendly staff too. I feel like I'm back on the farm.

They have a lot of different items here for different animals. The prices are much better then at chain stores or online

I like this place. It's a little pricey but not so much that I wouldn't come back here. The people who work there seem friendly & knowledgeable. I got bales of hay and feed for different animals; chickens, turkeys, ducks, goats, sheep, pigs, bunnies, & parrots. I do wish they would take better care of the kittens they have for sale. They look like they have respiratory infections. It would be great if they paired with a rescue to adopt out the kittens & pups. read more

The service is very professional, friendly, and helpful. They carry a wide variety of feed for horses, dogs, cats, birds, rodents, reptiles, and more. Their prices are very fair. When the feed store close by our home closed, we were worried we would not be able to find a place that would carry all of the products we were used to buying. San Dimas Grain has exceeded our expectations and we are very grateful!! read more

We like to support and shop local businesses. Good customer service by the older lady. We spend quite a bit of $ here and it would be great to have a rewards system. I know you do that for dog food but we buy food for other animals.... please consider! read more

i never leave reviews but i decided to actually go out of my way for this because the woman who works there was super sweet , super hospitable and very helpful with finding me the correct product i needed for my pet . everything is also very affordable . i was recommended by a family member and id recommend to you all read more

Everything great!! Service wonderful they have exactly what I need. Plenty of things I don't need but they end up in my checkout basket anyway. I have to send my hubby now because I can't go in there unless I'm gagged blind and handcuffed to the cart. I stinking love this place. read more