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1. The Home Depot

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Hayward, CA

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The Home Depot

2.6 (369 reviews)
Open 6:00 am - 10:00 pm
Updated over 3 months ago

The Home Depot Photos

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Reviews With Photos

Anand P.

Lots of parking and plenty of space to load your truck. The aisles were fully stocked and kept in an orderly fashion. It was a challenge to find an employee but those that were available, were really helpful.

Eugene L.

I love to do Home Improvements!!! I also like Home Depot!!! Why you may ask??? They have a Big Selection Of Tools !!! They also. Have a Big Selection Of Home Appliances Lighting Plants Plumbing Fixtures The Prices are Competitive to Amazon and Walmart!! Most of the Folks working at this Home Depot are Pretty Knowledgeable About the Products They Sell!! The Employees Att this Home Depot are Pretty Helpful! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!! Number #34 On The Yelp List of # 50 Most Prolific Yelp Elites of 2025 !!!!

Ricky W.

There are always so many employees walking around in here and no help for some reason. I scanned the barcode that was supposed to call for assistance in the isle where half the items were locked up and no one came after 10 minutes. I went to the returns desk and asked for help, they said they were going to call someone. No one ever came after 5 minutes but there were at least 20 or more employees walking around having casual convo with one another. I've only needed help in here twice now and it's after 9, the garden section gate was supposed to be open at 8 and wasn't and there are too many employees roaming with nothing to do for there to be no one to assist in here.

The key station
Terry P.

Came to give my car key mate, and the service was excellent . was able to get help fast and take care of my needs.

Seaplane project for kids

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2 months ago

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8 days ago

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The Home Depot

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3 months ago

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2 months ago

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6 months ago

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8 months ago

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12 days ago

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2 months ago

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1 year ago

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2 months ago

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1 year ago

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1 year ago

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11 months ago

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3 months ago

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9 months ago

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8 months ago

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9 months ago

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3 years ago

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8 months ago

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1 year ago

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10 months ago

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6 months ago

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3 years ago

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2 years ago

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3 years ago

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1 year ago

Service is hit or miss. Selection is good. Value is good. The checkout finally takes Apple Pay now.

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1 year ago

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10 months ago

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5 years ago

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Page 1 of 10

Ask the Community - The Home Depot

What are wait times on curbside pickup these days? Ordered some garden soil and landscape Rock in stock for curbside pickup 3 days ago and I'm still waiting for them to say I can pick it up.

We ordered three days ago too. Still waiting to pick up. Lowes had it ready in six hours. Probably take another month to get a refund.

Does home depot make key duplicates?

Yes

View All 4 Questions

Review Highlights - The Home Depot

The keymaker lady named Luz is super helpful and knowledgeable she has the customers best interest At heart.

Mentioned in 13 reviews

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Harbor Freight Tools

3.0
(91 reviews)
0.9 mi
$

First time encountered such rude customer service. Not sure if he's just unhappy with his job or…read morethey're having a bad day or is this how they always treat their customers. I called in to see if there was a tech cart in stock, because apparently their online inventory is inaccurate. A nice lady helped me. She told me they didn't have any in stock, I ask since you guys can see who has it and your inventory is more accurate in your system, can you tell me which store does have it ? She said yes I'll put you on hold, 5 mins later a guy came on the phone super aggressive, asking me what I'm looking for I said I have already been helped. He says what are you looking for ??? I told him wha I was looking for and he said unfortunately we don't stocks check here. You need to call every store if you want to know if it's in stock. Then I explained that since all HF have the same inventory can't he just view it to see it ? Aggressively told me no, I asked for his name he said he can't give out his name. I asked him then what was other lady doing for five minutes? He said she's not even checking the item she's helping another person. So please explain what was the point of putting me on hold and telling me you're going to check then not checking ?? I asked for his name and he told me he's not allowed to give out his name. This phone call was at 10:13am 4/17/26 I need someone to please reach out because this is unacceptable. I will also reach out to their main office in Woodland Hills CA.

Can't beat prices here. Even when not on ad they beat any large box store prices. Not liking how…read morethey have different tiers of coupons. You have ad sales, coupons needed sales, and club sales that go on simultaneously. Makes me confused on what item I saw where and at what price. Went on a Saturday morning at opening... got a greeting... which is rare because this store tends to get busy. They were out of a few ad items but a few they were able to locate in the back.

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The entrance
The entrance
Receipt
Receipt
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The Home Depot

The Home Depot

2.9
(221 reviews)
4.4 mi
$$

If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.

I Love Home Depot!!!…read more Why you may ask?? Husky Tools!!! I had bought a Quick Adjust Straight Jaw Grove Joint Pliers A few years ago!! With use they corroded with use and loosened up!!! The Cool thing about Husky Tools is they have a Lifetime Warranty!! So I stopped by this Home Depot to Warranty replacement my Pliers!! I went to Customer Service where the Customer Service Team- Adriana , Noel and Priscilla Assisted me in Warranty Replacement Of my Defective Pliers!! They handled it as Professional Team !! They had me in and out in 5 minutes!!! Awesome!! This is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 On The Yelp Top #50 List of The Most Prolific Yelp Elites Of 2025!!!

Photos
The Home Depot
The Home Depot
The Home Depot

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Lowe's Home Improvement

Lowe's Home Improvement

2.0
(571 reviews)
5.3 mi
$$

I like This Lowe's!!!…read more It has a Nice Nursery with lots of Plants!!! Awesome Tool Department!!! I used to be a Landscaping Professional at one time in my Life!!! I Love Kobalt Tools, Fiskar and Corona Tools and Lowe's carries all them !!! This is a Baller On a Budget Approved Establishment!!! I keep my Pimp Hands Strong!! Number 34 of the Top 50 Most Prolific Yelp Elites of 2025!!!!

I ordered an appliance from this store but need to talk to them about an issue regarding delivery…read more It is a total nightmare to get through on the phone. Wow..... I've called about 5 or 6 times now, and it's always a long long wait before anyone picks up. Last time, someone answered, but she's talking to someone in front of her, who's arguing about something he bought. No matter how many times you say hello, she can't be bothered to attend to the customer on the phone which she, for some unknown reason, answered, even though she wasn't ready to speak to the customer. Why on earth would you answer the phone if you're still talking to someone else? The other day i was put on hold forever. It was obvious nobody was going to pick up so i finally hung up and called back. Then the same thing happened when that employee transferred me to appliances. I see they only have 2 stars even though they're paying yelp a monthly fee. That means they're REALLY bad!

Photos
Looks like Sweets video games
Looks like Sweets video games
Outside Lowe's Home Improvements, Union Landing Shopping Center, Union City, CA.
Outside Lowe's Home Improvements, Union Landing Shopping Center, Union City, CA.
Inside Lowe's Home Improvements, Union Landing Shopping Center, Union City, CA.

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Inside Lowe's Home Improvements, Union Landing Shopping Center, Union City, CA.
Hayward Tool & Equipment

Hayward Tool & Equipment

2.4
(43 reviews)
2.1 mi
$$$

Got a special saw with a blade from Japan here. Using it is like night and day from the old rusty…read moreone I was using for a special custom project. Beautiful saw blade. Told one of the ladies here what I was doing and what material I was cutting. Explained the issue of fraying and crushing with other methods. Very quickly she walked me to the best possible option she could think of. I was able to try it out and the price was marked on the package. Can't do that when you buy online. People working here wore masks. I'm not sure if customers are supposed to. Big open store with fewer people inside - so I think its as safe as it gets. What was a tedious job was now so much quicker. I hate to collect more and more tools but there is no way around that... I tried.

I have been doing business here over 20 years. Always had / have great service. And many times they…read morewill have a specialized tool I need. Something else I would point out, these are professional tools. I have power tools from them that are 20 or so years old. A tool may LOOK the same as something in a big box store however is you check labels and specs. you might find differences. Without mentioning any names a scroll saw I shopped for in big box made in Asia. One I bought from Hayward tools made in Switzerland still works like a fine watch One more thing I have always had fantastic customer service (thank you Nancy) They always help and on a few times the Gentleman has pointed out when I was considering something that would not work for me. A store like this is one of a kind and serious tool users appreciate it!

The Home Depot - gardening - Updated July 2026

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